Fire Checkout 2.0 User Manual

CONTENTS

1. Description

2. Installation

3. General configurable options

4. Advanced features

Using geolocation

Adding comment fields to sales emails

Adding checkout fields to transactional emails

Using delivery date and time of the order

Attaching files to the order

Different layout type

How to configure extension so it will reload order totals on different events

Changing URL of Fire Checkout page

5. Compatible modules list

6. Troubleshooting

7. Support

Description

The Fire Checkout extension is one of the most powerfull modules created in order to increase Magento store sales. Checkout processes, that involve many tedious steps and confusing form elements for the customer, lead to increase of shopping cart abandonment and losing those customers. We know, that one of the easiest and best ways to help you keep your customers happy, is to provide them with a simple checkout form. When your visitors are able to place their orders quickly and without instance, your sales will immediately increase.

The extension includes three integrated modules:

  • Checkout Success Page provides a display of all the details of your order after placing order and updating Fire Checkout page.
  • Checkout Fields allows to add on Fire Checkout page up to 5 custom fields to display any information.
  • Order Attachments will help you to attach files to the order

Fire Checkout provides full support for all payment and shipping methods, which means that there will be no core modification needed to install your new one-page checkout solution. Improve your store checkout process and increase your sales today with Fire Checkout. Apply less effort and get more customers. Start improving your store today and achieve an immediate increase in sales with FireCheckout, along with our wide variety of Magento templates, Magento themes and extensions here at Templates Master!

The Fire Checkout extension offers the following features:

  • Configurable address form fields sort order
  • Delivery date option
  • Flexible AJAX updates for checkout page
  • Improved overall performance over 30%
  • Support users country and city auto-detect with geolocation technology!
  • Use on multiple domains of same installation!
  • Easy to control checkout fields
  • Set default shipping and payment methods
  • Update all checkout fields with Ajax request
  • Easily manage required customer fields
  • Supports Terms & Conditions form
  • Skip shopping cart page
  • Optional AJAX update
  • Order comments placed in order email notification
  • Backgrounds merged into single sprite image
  • Coupon code support
  • VAT verification for the Europe Union countries using VAT Information Exchange System (VIES)
  • Supports UK Postcode Lookup / Address Finder by CraftyClicks
  • Multi-store and multi-language support.
  • Now available in 12 languages (English, Arabic, Chinese Simplified, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Norwegian)

Installation

After downloading the magento extension please follow these instructions to proceed with the installation of your theme:

Turn your magento cache on:

Navigate to Admin -> System -> Manage Cache and activate cache for your store.

Turn store compilation off:

Navigate to Admin -> Tools -> Compilation and deactivate compilation mode for your store.

Copy all files into your magento directory:

Simply copy all files from "extension source x.x.x" directory into your magento store directory.

In case you have different then "default" default folder - rename folders

app/design/frontend/default/default and skin/frontend/default/default.

Turn your magento cache off:

Navigate to Admin -> System -> Manage Cache and deactivate cache for your store.

  • Navigate to System > Configuration > Templates-Master > Fire Checkout and enable extension for any store you need.
  • Configure Fire Checkout module according to your needs.
  • That's all. Your clients can buy the products in the new convenient checkout module.

General configurable options

The Fire Checkout extension offers complete control over your checkout page from configuration panel. To set the following configuration, go to Admin> System>Configuration>Templates Master>Fire Checkout.

General

  • Enabled - select Yes to enable the extension.
  • Page Title - please specify the checkout page title.
  • Layout - select two or three columns for your checkout page according to your requirements.
  • Registration mode- select the registration mode. Possible values are : Guest checkout is allowed, Registration is required or User is registered during checkout without prompting a password.
  • Redirect to Fire Checkout - If you select Yes after adding an item to the shopping cart field, the customer will be automatically redirected to Fire Checkout after adding an item to the shopping cart.

    NOTE: at the root Magento redirects customers to the shopping cart after adding the item. This option allows you to redirect user directly to the Fire Checkout page.

  • Default Shipping Method - specify the shipping method that was selected by default.
  • Default Country - specify the country that was selected by default.
  • Hide other shipping methods if Free shipping is available field - select Yes.
  • Show Shipping Address Form - select Yes to enable the display of Shipping address field.
  • Ship to the same address checkbox is checked by default - select Yes or No according to your requirements.
  • Default Payment Method - specify the payment method that was selected by default.
  • Register customer during Paypal Express checkout if prompted - if you select Yes,then Firecheckout will register customer if "Register during checkout" checkbox was checked by customer during checkout process.
  • NOTE: By default in Magento creation of new account during Paypal Express checkout was disabled. Our extension offer additional programming logic that allows new customer to be registered using Paypal Express.

  • Show Subscribe to Newsletter Checkbox - select Yes to enable the display of Subscribe to Newsletter Checkbox field.
  • Show Comment Field - select Yes to allow customers leave their comments in the Show Comment field.
  • Show Discount Coupon Field - select Yes to allow customers use the coupon code during checkout process.
  • Show Gift card - select Yes to allow customers use gift cards during checkout process.

    NOTE: works with Magento Enterprise/Pro Versions only

  • Show Address Review Block - select Yes to enable the display of Address Review field inside checkout review sections.

    NOTE: useful for EU countries

Additional content

Please select Yes in the above, below or below checkout review table fields if you want to place fields there to display an additional information.

GeoIP

  • Enable Country Detection - select Yes to enable the display of Country Detection field.
  • GeoIp filename - please set .dat file. Downloadand unzip file under the 'MAGETO_ROOT/lib/MaxMind/GeoIP/data' folder if you don't have it.
  • Enable Region Detection - select Yes to enable the display of Region Detection Field.
  • GeoIp filename - please set .dat file. Purchase and unzip file under the 'MAGETO_ROOT/lib/MaxMind/GeoIP/data' folder if you don't have it.
  • Enable City Detection - select Yes to enable the display of City Detection (including postcode) field.
  • Geo City filename - please set .dat file. Downloadand unzip file under the 'MAGETO_ROOT/lib/MaxMind/GeoIP/data' folder if you don't have it.

Click on the links below to go to the site where that data can be downloaded.

Address form fields

NOTE: before changing some of the fields , be sure that your payment/shipping provider does not require them.

Select possible values Required , Optional or Hidden from the drop-down list according to your needs.

Address form fields sort order

NOTE: to place the fields above in the one row, set their order values in continuous chain 1,2 or 12,13 or 20,21

To place fields in separate rows, break the order values chain 1,3 or 12,18 or 20,30

Ajax

  • Reload payment methods on country change - select No , if you don't use different payment methods for various countries.
  • Reload payment methods on order total change - select Yes, if you need to reload payment methods while changing the order totals in the cart.
  • Reload payment methods on cart contents change - select Yes , if you need to reload payment methods while changing the content of the cart (include products’ weight, subtotal and quantity).
  • Reload shipping methods on country change - select No, if you don't use different shipping methods for various countries.
  • Reload shipping methods on postal code change - select Yes , if you need to reload shipping methods while changing postal code.
  • Reload shipping methods on region change - select Yes, if you need to reload shipping methods while changing region of country.
  • Reload shipping methods on order total change - select Yes , if you need to reload shipping methods while changing the order totals in the cart.
  • Reload shipping methods on cart contents change - select Yes , if you need to reload payment methods while changing the content of the cart (include products’ weight, subtotal and quantity).
  • Reload order totals on country change - select Yes , if you need to reload order totals in the cart while changing the country.
  • Reload order totals on postal code change - select Yes , if you need to reload order totals in the cart while changing the postal code.
  • Reload order totals on region change - select Yes , if you need to reload order totals in the cart while changing the region.
  • Reload order totals on taxvat change - select Yes , if you need to reload order totals in the cart while changing the taxvat.

NOTE: the order totals can be changed if you have an active discount or tax rate.

Terms and conditions

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In the Output type field select possible values Minimal or Standard .

NOTE: Fire Checkout allows you to use lightbox like window , if you select Minimal.

Firecheckout on mobile devices

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Select Yes in the Enabled field to enable the use of Fire Checkout on mobile devices.
Tax/Vat number

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  • Validate tax vat number - select Yes to enable the validation of tax vat number
  • Use online VIES validation - select Yes to enable the use of VIES validation online.
Delivery date and time

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  • Enabled - select Yes to enable the setting of delivery date and time.
  • Display mode - select possible values Show for All Shipping Methods or Show for Specific Shipping methods to set the display mode.
  • Use Calendar - select Yes to enable the use of calendar.
  • Delivery will be available since order date plus this value - please specify the value according to your requirements.
  • Period in days when delivery will be available, since first available day - please specify the period according to your requirements.
  • Exclude the Weekend days - select No to disable the delivery on weekend.
  • Dates to Exclude - please specify and add the days you wish to exclude the delivery.
  • Use Time Range - select Yes to enable the time range when the delivery is available.
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  • Time Ranges - please specify and add the time ranges you wish to make the delivery available.
Shopping cart

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  • Allow to edit shopping cart contents - select Yes if you want to make changes to shopping cart contents.

    NOTE: we recommend to use 2 columns layout while using this option.

  • Show product image - select Yes to enable the display product image.
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  • Width field - specify the the width of image.
  • Height field - specify the the height of image.
  • Show product name as link - select Yes to enable the display product name as a link.
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  • Show product short description - select Yes to enable the display of product description.
  • Description Excerpt Length - specify the length of the description.
Checkout Success Page
After placing order the customer will get reminding with all order details. To configure this feature, please go to Admin> System>Configuration>Templates Master>Checkout Success Page.

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  • Enabled - select Yes to enable the extension.
  • Show detailed information - select Yes to display the detailed order information after placing order.
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  • Select Yes or No in the Above order information and Below order information fields according to your requirements.
Checkout Fields
To configure the following settings, please go to Admin> System>Configuration>Templates Master>Checkout Fields.

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  • PDF Invoices - select Yes to enable pdf invoice printing.
  • PDF Packingslips - select Yes to enable pdf packingslips printing.
  • Show field - select and specify the field status.
  • Type - please define the type of the input field. If you specify Select, the field Options will be displayed.
  • Label - please specify the name of the field.
  • Description - now you are allowed to put additional description to newly created field.

  • NOTE: you are allowed to create up to 5 custom fields.

Advanced features

Using geolocation

To get start working with GeoIp features such as offering customers countries or cities on checkout page, go to Admin> System>Configuration>Templates Master>Fire Checkout.

Then do the following :

  • In the Country field set

    Downloadand unzip file under the 'MAGETO_ROOT/lib/MaxMind/GeoIP/data' folder if you don't have it

  • In the City field set

    Downloadand unzip file under the 'MAGETO_ROOT/lib/MaxMind/GeoIP/data' folder if you don't have it

Adding comment fields to sales emails

Fire Checkout alows customers to write comments to their orders. If you wish to send the comment in the order notification email, you have to edit email templates (New Order and New Order for Guest).

Go to Admin>System>Transactional emails and do the following:

  • Click Add New Template
  • At the Template field select New Order (New Order Guest) from the drop-down list
  • Then press Load template button.
  • Set the Template name field with "Fire Checkout New Order" for example.
  • Set the Template Content field with the following code in the desired position. ( Before <p style="font-size:12px; line-height:16px; margin:0;">Your order confirmation is below. Thank you again for your business.</p> for example)
{{depend order.getFirecheckoutCustomerComment()}}
<p style="font-size:12px; line-height:16px; margin:0;" >Order Comment: {{htmlescape var=$order.getFirecheckoutCustomerComment()}}</p>
{{/depend}}
  • Click Save Template.

Repeat same steps in order to create email template for guests orders.

Then navigate to Admin>System>Configuration>Sales>Sales Email>Order

  • In the New Order Confirmation Template and "New Order Confirmation Template for Guest" and add same code block.
  • Click Save Config.
Adding checkout fields to transactional emails

Go to Admin>System>Transactional emails and do the following:

  • Click Add New Template.
  • At the Template field select New Order for Guest from the drop-down list.
  • Then press Load Template button.
  • Set the Template name field with My "New Order Guest" for example.
  • Set the Template Content field with the following code in the desired position:
{{depend order.getData('tm_field1')}} <p style="font-size:12px; line-height:16px; margin:0;">Field #1: {{htmlescape var=$order.getData('tm_field1')}}</p> {{/depend}}
{{depend order.getData('tm_field2')}} <p style="font-size:12px; line-height:16px; margin:0;">Field #2: {{htmlescape var=$order.getData('tm_field2')}}</p> {{/depend}}
{{depend order.getData('tm_field3')}} <p style="font-size:12px; line-height:16px; margin:0;">Field #3: {{htmlescape var=$order.getData('tm_field3')}}</p> {{/depend}}
{{depend order.getData('tm_field4')}} <p style="font-size:12px; line-height:16px; margin:0;">Field #4: {{htmlescape var=$order.getData('tm_field4')}}</p> {{/depend}}
{{depend order.getData('tm_field5')}} <p style="font-size:12px; line-height:16px; margin:0;">Field #5: {{htmlescape var=$order.getData('tm_field5')}}</p> {{/depend}}
  • Click save Template.

Do the same operations in order to create template for registered customers.

Then navigate to Admin>S ystem>Configuration>Sales>Sales Email>Order

  • At the New Order Confirmation Template and New Order Confirmation Template for Guest and add same code.
  • Click Save Config.

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Repeat this operation for other order email templates if you wish (invoice, shipment, etc).

Attaching files to the order

Our extension comes with Order Attachments module created for Magento that will allow you to attach files to the order. It will also help you to include attachment links to the email template. All attached files are protected from public access and are accessible via private generated links only.
Features
  • Completely secure. No direct links to uploaded files. Attachments are protected from public access with generated links.
  • Super fast. The file upload is powered by ajax technology and does not require the whole page reload.
  • Fully customizable. You can use the following configuration to filter uploaded files: Allowed file extensions, Max file size, Max file count.
  • Extendable. The module provides you with convinient methods to get order's attachments from any third-party module.
Frontend
Firecheckout

Module is rendered in additional information section and shows the list of allowed file extensions to make upload process more friendly.

Order attachments are shown in the Additional information field
Order view page

Attachments are visible on the Guest Order View and on Customer Order View pages.

The display of order attachments
Email integration

Adding attachment links to the email template

You can add the attachment links to the email template using the following code:

{{block type='orderattachment/view' area='frontend' template='tm/orderattachment/email/view.phtml' order=$order}}

There are two built-in email templates available: html and txt.

tm/orderattachment/email/view.phtml
tm/orderattachment/email/view.txt.phtml
Backend
Configuration

Order attachments configuration

  • In the Enabled field you are allowed to enable or disable the module.
  • In the Allow file upload during checkout select Yes to allow users attach files on the checkout page.
  • In the Allow file upload on order view page select Yes to allow users attach files on the order view page.
  • In the Limit field please specify the Files count limit per one order.
  • In the Size field specify the file size in kilobytesto be attached.
  • In the Allowed extensions field specify the allowed file extensions list comma separated.
Order attachments page

The page is located at Templates Master > Order Attachments. It allows you to search, edit, download or remove attachments.

Managing old, lost, etc. attachments

It also has two buttons on the top of the page:

  • The Clear lost attachments button will clear attachments with empty order and quote ids. Lost attachments can appear after database cleanup.
  • The Clear old guest attachments button removes attachments from guest carts which are inactive for more than two days.
  • You are not required to run these cleanups manually. The module runs cleaners automatically with cron setup.
Order edit page

Module is integrated into separate tab of the order edit page. You can edit attachment comments, upload new attachments or delete them.

Editing order attachments
Custom usage

The Order Attachments module will help you to get attachments programatically. It provides easy-to-use public methods which can be used by third-party modules or custom blocks.

	$helper = Mage::helper('orderattachment');
	$attachments = $helper->getAttachmentsByOrderId($orderId);
	foreach ($attachments as $attachment) {
    echo $attachment->getFilename();
    echo $this->escapeHtml($attachment->getComment());
    echo $attachment->getDownloadUrl();
	}

Using delivery date and time of the order

Fire Checkout extension allows you to specify a date and time of delivery of the order. If you wish to send this information in the order notification email, you need to edit the email templates (New Order and New Order for Guest).

Go to Admin>System>Transactional emails and follow the steps described above.

NOTE: fill the Template Content field with the following code in the desired position:

{{depend order.getFirecheckoutDeliveryDate()}}
 <p style="font-size:12px; line-height:16px; margin:0;">Delivery Date: {{htmlescape var=$order.getFirecheckoutDeliveryDate()}}</p>
{{/depend}}
{{depend order.getFirecheckoutDeliveryTimerange()}}
 <p style="font-size:12px; line-height:16px; margin:0;">Delivery Time: {{htmlescape var=$order.getFirecheckoutDeliveryTimerange()}}</p>
{{/depend}}
Different layout type

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Our extension comes with 2 fluid and orignal layouts for checkout page. You can use either 2 columns or 3 columns layour. Therefore we do recommend to use two-column layout type.

To set different layout type , go to Admin>System>Configuration>Templates Master>Fire Checkout and do the following at General:

  • In the Layout field select 2 columns
  • Click Save Config.

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If you wish to use three-column layout type, go to Admin>System>Configuration>Templates Master>Fire Checkout and do the following at General:

  • In the Layout field select 3 columns.
  • Click Save Config.
How to configure extension so it will reload order totals on different events

The order totals you reload will be always automatically re-counted while changing region or postal code. To set this feature, go to Admin>System>Configuration>Templates Master>Fire Checkout and at Ajax do the following:

  • In the Reload order totals on postal code change field select Yes.
  • In the Reload order totals on region change select Yes.
Changing URL of Fire Checkout page

Firecheckout extension URL can be easily changed by completing next steps:

  • Click the link.
  • Open app\code\local\TM\Firecheckout\etc\config.xml.
  • Replace the frontname parameter firecheckout to any new on the following rows Fire Checkout_index(#84) and frontName(#91).
  • The new parameter that you set will be used as an URL to Fire Checkout page.

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Compatible modules list

Fire Checkout extension supports most popular payment and shipping modules.

Payment methods Paypal, Saved CC, Check / Money Order, Purchase Order, Authorize.net, Paybox System, Paybox Direct, Protx Standard, eWAY, ChronoPay, Cybermut, iDEAL, Ogone, Authorize, SecurePay, Cash on Delivery, ePay service , Ebizmarts Sage Pay, Klarna,Payone, Phoenix Ipayment,Radweb_Stripe,Customweb_PayUnity,Braintree.
Shipping methods PostcodeNl_Api,SmartPost,Magestore_Storepickup,Table Rate, Flat Rate, Free Shipping, TNT, Fedex, DHL, UPS, USPS, Owebia Shipping, Meanbee Royal Mail, Store Pickup, Relaypoint.
Other methods Aitoc_Aitgiftwrap,MageWorx_CustomerCredit.
Modules by third-part developers AW_Newsletter, Billpay, Bysoft_Relaypoint, CraftyClicks, Ebizmarts_SagePaySuite, Enterprise_Enterprise, GCMC_GiveChange, Geissweb_Euvatgrouper, IntellectLabs_Stripe, IrvineSystems_Deliverydate, IrvineSystems_JapanPost, IrvineSystems_Sagawa, IrvineSystems_Seino, IrvineSystems_Yamato, Kiala_LocateAndSelect, Klarna_KlarnaPaymentModule ,Mage_Captcha, Magestore_Storepickup, MageWorx_MultiFees, Netresearch_OPS, Payone_Core, Phoenix_Ipayment, Rewardpoints // J2t Rewardpoints, Symmetrics_Buyerprotect, TIG_Postcode, Webtex_Gitcards.

Fire Checkout extension supports most popular payment and shipping modules.

Troubleshooting

To isolate the source of a problem and fix it, you can use ready-made answers. Troubleshooting section is based on FAQ. Please go the links if you want to get an answer.

All articles

Main products image is shown twice 
Problem with accessing store admin after installation Fatal error: Class 'TM_FacebookLB_Helper_Data' not found in /app/Mage.php on line 520  
There are no prices block on the products page 
New products are not showing on home page at Classic theme  
Show "Store Catalog" navigation block on all store pages 
What template file we should place conversion tracking code at? 
Sample sites using our templates and extensions 
There are no featured products block on home page 
Rename checkout page url  
How to enable terms and conditions on checkout page 
Can the tab order be changed? 
How can i protect products question from spam? 
Is it possible to use with Easy Tabs so the product questions are inside a tab ? 
What is additional CMS tab at Easytabs extension and how we can use it at our store? 
What is right way to use custom tabs? 
How can i select color for my theme that already available with additional colors? 
Main image is missing after clicking additional images 
How can i change is the "slogan" on the main top banner 
Where can I change the legal footer data on the site it currently says "2008 magento demo store" 
Top navigation is missing at my template 
I have Featured, special products and new products block on my theme. How can i control products shown there? 
Does your themes include psd files? 
Do you have any documentation? 
Do I have to purchase several licenses for each of my store? 
What payment option are available at your store? 
How can i translate your template to different language? 
How can i download ordered products? 
I just installed your product and have "404 Page not found" at extension configuration page 
Where can i find compatibility information for your products 
I can't download product that i just placed order for 
I have already submitted a ticket but have no answer yet 
How can i get updates for my products 
How can i track updates of new extension releases 
Files and directories permissions 
Do you have Affiliate program? 
How can i get invoice for my accounting need 
Your extension isn't compatibility with my magento version  
How can i change background color of product image 
Products price is missing on product page 
'Shop by' navigation block is missing from some categories 
We have a lot of categories and only want to display the first level categories 
I have "Allowed memory size of xxxxx bytes exhausted" error on Firecheckout page 
I'd like to get my facebook extension working for my website. what is "application id" and "application key" where do i find them? 
How can i remove free shipping banner? 
How can i set placeholder at custom position 
I want to show one of my banners only on a home page. How can i do that? 
Firecheckout was installed at our store but we don't see the TERMS and CONDITIONS even it's enabled at extension settings. 
I need to change the "This shipping method is unavailable, please enter a zipcode." on the fire check out page. What file do i need to edit to do so? 
We want to use Firecheckout with "Ship and pay combo (Ship2Pay)" extension. Can you tell us how we can make both this extension works together? 
We just installed Social Suite and got error when we are trying to access extension settings. 
I've just tried uploading a loading gif for the ajax layered navigation and received this... "Destination folder is not writable or does not exists." 
How to edit Testimonial, About Us and Contacts links 
Is it possible to target a tab from outside of the tabs? 
I can create only limited number of image swatches for any product with that extension 
Can I add layered navigation on pages different from home page? 
How can I add additional custom placeholders to Easybanners? 
After switching to 2 column main page layout image slider dissapeared 
How can i set this theme visible only for mobile devices? 
How can i hide categories in the header menu block? 
Free installation 
How to add house number field on checkout page? 
How does Helpmate transfer email into the tickets? 
What is an email gateway? 
How many support administrators can work on same ticket? 
Does the Helpmate allow guests to post respond to tickets? 
How often cron job is launched and what is optimal period for correct work of Helpmate? 
Are you planning to add live support option in near feature? 
Where I can edit Helpmate default email templates? 
What is Priority form that i can enable in Helpmate settings? 
How we can create hidden department that will be visible only for admin users 
Right now related articles block is placed on left column of products page. Can i move it to main column or place it on tab the same as at templates-master.com 
How to switch last name and first name fields on addres form? 
Rich Snippets and Ultimo theme integration 
I have installed the easy tabs, but I need it to show above my custom options. 
How to display catalog title above easy catalog blocks 
Is Fire Checkout compatible with Magento Enterprise? 
Magento Firecheckout and Fooman PDF customizer 
Some strings are not translated. 
I have problems with reload of payment/shipping methods on the FireCheckout page. 
FireCheckout extension from Template-Master is already installed, but links lead to Magento default FireCheckout page. 
I've set the field Province to hidden. But it still appears on the frontend. How can I fix that? 
I can not place an order and I have problems with some of payment/shipping methods. 
How to translate Special Price text 
Sometimes the labels are no longer displayed on the products 
One month ago I installed ProLabels extension, and two days ago I installed ProZoom extension. Now there's not labels on pictures. Why ? How can I enable the labels ? 
When I create the manual label, the price attribute is not displayed in the Conditions tab. 
Amasty_Promo 
Amasty Coupons integration with Firecheckout 
Ayasoftware_SimpleProductPricing 
AW_Points 
Customweb_PayUnityCw 
Infostrates_Tnt 
J2T_Rewardpoints 
MageStore_Customerreward 
MrwIberia_Mage2Mrw 
MW_RewardPoints 
Netresearch_PaymentFee 
PostcodeAnywhere 
Smartpost 
Tig_MyParcel 
Setting up external cache model 
Billmate 
Using Captcha on testimonial submit form 
Adding animated list block on the sidebar  
Adding review block on the sidebar 
Adding full testimonials list on custom CMS pages. 
Adding testimonials submit form on custom CMS pages. 
TIG_PostNL 
How to add email confirmation field on checkout page? 
Braintree 
Amasty_Orderattr 
AW_Giftcard 
Bitpay_Bitcoins 
Ebizmarts_MageMonkey 
Emjainteractive_ShippingOption 
Fumo_JapanPost 
MageWorx_MultiFees 
Webshopapps_Wsafreightcommon 
MultiSafePay_Msp 
MW_Storecreditpro 
Payone_Core 
Renew purchase 

Support

Template Master team is always ready to assist you with any issue related to our products.

We do offer:

  • Free commercial products installation services
  • Free updates within offered support period
  • 3 months of free guaranteed support

Our duties:

  • Responsibility for resolving products bugs.
  • Help with technical queries.
  • Support of popular web browsers (Firefox, Chrome, Safari, Internet Explorer 7+).
  • Technical support in installation and usage of our products.
If you have any problems with extension installation please contact us at helpdesk.
Common questions and ideas
Come up with new idea!

Questions:

Posted by dennis, Thursday, January 19, 2017 on page Firecheckout user manual
  • 0
    vote
    A: If you already have an ability to add additional field onto this grid, then you can use the same approach to show our fields (Just look how they are named in the sales_flat_order table). Otherwise, we don't provide such ability.
    Posted by Peter D. on Monday, January 23, 2017
Posted by Andre, Wednesday, December 14, 2016 on page Firecheckout user manual
  • 0
    vote
    A: Please contact our support at http://templates-master.com/contacts/ so they can check that issue. It should not work like that.
    Posted by Peter D. on Friday, December 16, 2016
Posted by Orlando, Monday, November 21, 2016 on page Firecheckout user manual
  • 0
    vote
    A: This may happen if you are using Firegento_Magesetup module.It replaces standard agreements block with it's own with different functionality.Otherwise, please send ftp details, so I could look what happens.
    Posted by Peter D. on Wednesday, November 23, 2016
  • 0
    vote
    A: To fix it, you can replace the Firegento Magesetup file with Firecheckouts one:replace app/design/frontend/base/default/template/magesetup/checkout/onepage/agreements.phtmlwith app/design/frontend/base/default/template/tm/firecheckout/checkout/agreements.phtml
    Posted by Jan Kehler on Monday, January 23, 2017
Posted by Sistemas, Tuesday, October 4, 2016 on page Firecheckout user manual
  • 0
    vote
    A: Hi, Fire Checkout works with bundle products without any problem. Please check if your default checkout works with bundle products. Most likely there is problem with bundle product configuration or some other module conflict;.
    Posted by Peter D. on Thursday, October 6, 2016
Posted by Adeel Ishfaq, Monday, October 3, 2016 on page Firecheckout user manual
  • 0
    vote
    A: Please open ticket at our helpdesk and our developers will check what is wrong.
    Posted by Peter D. on Thursday, October 6, 2016
Posted by Toni Lahtinen, Monday, September 19, 2016 on page Firecheckout user manual
  • -1
    vote
    A: Hi,sorry do you want to change position of that field for checkout page on fronend or change it's position for admin order interface?
    Posted by Peter D. on Tuesday, September 20, 2016

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