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I have already submitted a ticket but have no answer yet
Sep 18, 2015 by Peter D.

Our average response time is 12 hours if you submit your ticket on a working day. If your ticket was submitted after 6 p.m. on Friday then you may have to wait until the following Monday to get a reply.

In case we have not responded within that time then please check.

  • If you got ticket confirmation email
  • Your junk folder in your email
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