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Q: Do you have this theme in 1.4.2 compatible version?
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Posted by Alex, Tuesday, January 4, 2011 on product Mall Premium Theme (available in 10 colors)
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    A: Yes we do have this theme in 1.4.2 compatible version.
    Posted by Support Team on Tuesday, January 4, 2011
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Q: We are interested in buying this theme but we want to replace flash image slider with your javascript slider extension.
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Posted by David, Tuesday, January 4, 2011 on product Neo Universal Theme
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    A: We will be glad to help you with such modification. Please contact us right after you will place order and we will do this at your store.
    Posted by Support Team on Tuesday, January 4, 2011
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Q: We have bought this theme several months ago and we need now Magento 1.4.2 compatible version. Please let us know how we can get it.
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Posted by redbull, Tuesday, January 4, 2011 on product Dark EasyStart Theme
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    A: We are working on upgrading all our themes. We are expecting to have this theme upgraded within next week.
    Posted by Support Team on Tuesday, January 4, 2011
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Q: Hello, Does your extension support multiwebsites ?
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Posted by Frederic, Tuesday, January 4, 2011 on product Magento Quick Shopping
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    A: Yes, QuickShopping extension works on multiply stores Magento websites.
    Posted by Support Team on Tuesday, January 4, 2011
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Q: Hello, can we use images as thumbnails for you clothing store?
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Posted by Linda, Thursday, December 30, 2010 on product Easy Color Swatches for Magento
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    A: Yes, recent extension version allow to use images for color thumbnails.
    Posted by Support Team on Thursday, December 30, 2010
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Q: I`ve got this fatal error: Fatal error: Call to a member function xpath() on a non-object in /home/libreria/public_html/store/app/code/core/Mage/Core/Model/Layout.php on line 154and I cant find what it could be, please help! The error line in the php is:$removeInstructions = $xml->xpath("//remove");
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Posted by Hedda, Thursday, December 23, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: Please try remove xml code from home page. It looks like you have some error in your xml code.
    Posted by Support Team on Thursday, December 23, 2010
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Q: Does this extension work with custom theme? I installed this extension in my custom theme. in firefox its work fine. but i try using IE 7 and 8 tab additional info doesn't appear. I change css a href like this : .tabs a { background-color: #b0b0b0; font-weight:bold; border:1px solid #b0b0b0; border-bottom: none; display:block; padding:8px 10px; color:#fff; text-decoration: none; -webkit-border-left-top-radius: 5px; -moz-border-radius-topleft: 5px; -webkit-border-right-top-radius: 5px; -moz-border-radius-topright: 5px; border-top-left-radius: 5px; border-top-right-radius: 5px; } in file tab.phtml i change line 51 like this : <li id="product_tabs_<?php echo $_tab['alias'] ?>" <?php echo !$_index ? 'class="active first"' : '' ?>><a href="#" class="<?=$_tab['alias']?>"><?php echo $_tab['alias']; ?></a></li>when i execute using IE there is an error message : access denied to ../defaul/css/PIE.htc how to solve my problem?
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Posted by Mohammad Badrullami, Thursday, December 23, 2010 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: You should not modify extension for IE7. Please install default magento easytabs and contact us so we can check what is wrong with additional info tab.
    Posted by Support Team on Thursday, December 23, 2010
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Q: Do you all offer customization? I would like a few changes made to this particular template. If so, any idea on price?
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Posted by Surinda, Sunday, December 19, 2010 on product Floating Universal Theme
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    A: Thank you for you interest. Yes we do offer customisation. You can contact us for more details.
    Posted by Support Team on Sunday, December 19, 2010
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Q: Ajax Search And Autocomplete - is it compatible with magento 1.4.1.1 ???
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Posted by Dilip, Thursday, December 16, 2010 on product Magento Ajax Search And Autocomplete
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    A: Yes, recent extension release supports Magento 1.4.1.1.
    Posted by Support Team on Thursday, December 16, 2010
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Q: If I dont want to use the javascript slider can it be removed and have content in its place???
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Posted by Surinda, Thursday, December 16, 2010 on product Floating Universal Theme
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    A: Yes it can be easily removed.
    Posted by Support Team on Thursday, December 16, 2010
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Q: Hello, I was curious how I would be able to continue to narrow the 'Browse By' options. Currently I have Browse by category, but would like to further allow the customer to then narrow the search by price, etc. How can I accomplish this?
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Posted by Joshua Hupp, Thursday, December 16, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: You should set attributes you want to use on layered navigation block as filtrable on frontend.
    Posted by Support Team on Thursday, December 16, 2010
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Q: Is it possible to get the exact same template except for some color - and layout changes? I love the functionality of this templates, everything is right where it belongs for me, but I would like to use it in darker colors. I am to open a guitar store here in Switzerland and I would like to have a matching onlinestore. The shop has a old, cave - or castle-like style and I am searching for a magento template that recreates this feeling for my online customers. I have a picture in my mind with some Neanderthal cave-like background and some cave paintings as the layout. I know that this question is ultra specific, but maybe you can point me in some directions, give me some help are provide me with some useful information.Thanks in advance!
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Posted by Theo Hesse, Thursday, December 16, 2010 on product Floral Grunge Universal Theme
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    A: Thank you for you interestes. Please contact us at our store contact form so we can discuss further details. We can offer design changes services or guide you through customisation process.
    Posted by Support Team on Thursday, December 16, 2010
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Q: The price of a option product is calculated as a sum of price of standard product + fixed price of option product. Is it possible that the price of optional products determin entering the field price and not by a sum.
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Posted by Denis Zdelar, Thursday, December 16, 2010 on product Easy Color Swatches for Magento
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    A: Sorry but this extension doesn't change behavour and logic of configurable products.
    Posted by Support Team on Thursday, December 16, 2010
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Q: Hello,I cannot find the link where the answer can be voted! Can you show me please?Thank you
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Posted by Andrea, Thursday, December 16, 2010 on product Magento products questions - Ask It 2.3
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    A: Customer should be logged in on order to vote for answers.
    Posted by Support Team on Thursday, December 16, 2010
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    A: I don't like that customers have to be logged in to vote. Can you change this in future releases? Or at least make it an option?
    Posted by David Bunker on Tuesday, April 26, 2011
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Q: Does it work in Magento 1.3.2.4?Thank a lot.
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Posted by GUille, Thursday, December 16, 2010 on product Magento product labels made easy - Prolabels 2.7
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    A: Yes we do have extensin version compatible with Magento 1.3.2.4
    Posted by Support Team on Thursday, December 16, 2010
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Q: Hi,We have installed the theme on our website; however, we are having problems having the the featured products work on the main website. Also, our products page does not show the "details" or "additional information" only quick overview. What should we do?
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Posted by Josh, Wednesday, December 15, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: Can you tell us what is your magento version?
    Posted by Support Team on Wednesday, December 15, 2010
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Q: How do you install the EasySlide block into the Home Page design in place of the current showcase?
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Posted by Mr. Bret Williams, Wednesday, December 15, 2010 on product Vintage Universal Theme
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    A: You should create new slider at admin > cms > easyslide and put it on any page SLIDERCODE
    Posted by Support Team on Wednesday, December 15, 2010
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Q: Hi Just wondering if you can change the background grass to something else like vines or flowers.Thanks,Jeremy Cummings
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Posted by Jeremy Cummings, Tuesday, December 14, 2010 on product Green Universal Theme
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    A: Yes such changes can be done. Please contact us if you are interested.
    Posted by Support Team on Tuesday, December 14, 2010
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Q: Compatible with 1.4.2?
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Posted by Reto, Tuesday, December 14, 2010 on product Jewelry template
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    A: Sorry but not yet. We are working on upgrading our themes to 1.4.2 right now. We do expect this theme to be upgraded in 3-4 weeks.
    Posted by Support Team on Tuesday, December 14, 2010
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Q: Well, no they're not out of stock. It does work on the product page, only the grid view fails :/
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Posted by isabelle, Tuesday, December 14, 2010 on product Magento Ajax Pro 3.3
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    A: Please contact us at our store contact form. We will check what is wrong.
    Posted by Support Team on Tuesday, December 14, 2010
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