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Q: There is an option to buy multidomain for commercial use, are there a specific numbers of domains we have to use (i.e 2 only?) or unlimited?When buying the commercial version, do we have to remove the free version and install the newly purchased one or are they the same with only the footer copyright?Thanks
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Posted by netasp, Monday, December 13, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: Thank you for you interest. You can use this theme on unlimited number domains under commercial license. You don't need to remove your current theme or reinstall. You should just remove copyrihg from footer file.
    Posted by Support Team on Monday, December 13, 2010
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Q: Are the swatches made from an html color value or are they pulled from an actual image?
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Posted by Jake, Monday, December 13, 2010 on product Easy Color Swatches for Magento
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    A: Swatches colors are set with color picker in product admin page.
    Posted by Support Team on Monday, December 13, 2010
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Q: How do you make it so that the system doesn't blow up the image to fit one of the parameters, if both the images width and height are smaller than $small_image_size? The auto size of larger images is working perfectly but I don't want to blow my images up if they are below those parameters.
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Posted by Miles, Monday, December 13, 2010 on product Magento ProZoom
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    A: Thank you for you suggestion. Unfortunatly right now extension will elarge image but we will work on improving script behavour in next release.
    Posted by Support Team on Monday, December 13, 2010
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Q: Hi, it worked like a charm until recently, I checked it on my home page products grid and it said "product not available".Still works fine on the product page though. I don't remember what I've done, I just know I didn't touch anything in the extension folder.... Thanks
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Posted by isabelle, Monday, December 13, 2010 on product Magento Ajax Pro 3.3
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    A: Sorry can you check products inventory status? Most likely they are out of stock.
    Posted by Support Team on Monday, December 13, 2010
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Q: Is this theme compatible with Magento ver. 1.4.1.1?
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Posted by David Sloane, Monday, December 13, 2010 on product Minimalistic Universal Template
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    A: Thank you for you interest. Yes this theme is compatible with Magento 1.4.1.1.
    Posted by Support Team on Monday, December 13, 2010
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Q: I have various sizes of product images. I was wondering if the javascript auto resize's the main product image. If it does, is there a way to contain it to a max height and max width, not size but contain. So I could set a max width of lets say 100, and a max height of 50, if the image is width is 75, it would contain it to a correct proportion under 50. I have some products that are very tall and I also have some that are very wide.
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Posted by Miles, Friday, December 10, 2010 on product Magento ProZoom
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    A: Yes you are right. Prozoom extension will auto-resize your image to maximum image height so you can use images with different sizes.
    Posted by Support Team on Friday, December 10, 2010
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Q: When this Theme will be compatible with Magento 1.4.2 ?because, the price is invisible in product page.
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Posted by kranich, Friday, December 10, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: We are planning to release new theme version within next 3-4 weeks.
    Posted by Support Team on Friday, December 10, 2010
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Q: How do I update multiple products with the same label? Using Update Attributes I can set a group of products to show the label but the uploading of the image does not seem to be happening.
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Posted by Greg Demetrick, Friday, December 10, 2010 on product Magento product labels made easy - Prolabels 2.7
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    A: Sorry but unfortunately you can't updated groups of products. You can only apply changes one by one.
    Posted by Support Team on Friday, December 10, 2010
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Q: I, too, am having problems with the featured product section on your F001 theme. It does not function properly, it shows the first 20 or so products in my inventory, and ignores what I have set as "featured" by way of attribute.I am using 1.4.1.1, new install, and have just installed this theme on top of it. Nothing else has been modified.Thank you for your attention.
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Posted by Ron, Friday, December 10, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: Please try using theme with flat catalog option set disabled.
    Posted by Support Team on Friday, December 10, 2010
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    A: It seems disabling "use flat catalog product" makes the feature work properly.
    Posted by Ron Kirk on Friday, December 10, 2010
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Q: I have installed the module, the facebook like button is visibile on my product page, however i do not see any of the opengraph meta data. Opengraph is enabled in the admin, the settings also don't seem to have any effect on the like button.
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Posted by Tim, Friday, December 10, 2010 on product Magento Facebook Like Button 2.0
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    A: Sorry can you check meta tags at your products page?
    Posted by Support Team on Friday, December 10, 2010
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Q: Just purchased this extension. Where is the success.phtml page so I can place my conversion tracking code?
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Posted by mike errico, Friday, December 10, 2010 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: You should put tracking code into your default success.phtml. We have not modifed this files so it was not include in extension package.
    Posted by Support Team on Friday, December 10, 2010
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Q: On your demo, you have three images, one for each color. In Magento, you can hide certain images and display others. Does your extension allow for hiding the color swatch images and show different pictures in the other views pictures below?Thanks in advance!
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Posted by Josh, Wednesday, December 8, 2010 on product Easy Color Swatches for Magento
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    A: Recent extension version will not change main products image in case it was excluded from gallery. Please let us know if you are interested in such customizations.
    Posted by Support Team on Wednesday, December 8, 2010
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Q: I updated Chrome to version 8 and now Prozoom doesn´t works. Everything is fine on IE, Opera and Firefox.
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Posted by Alain, Wednesday, December 8, 2010 on product Magento ProZoom
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    A: Please contact as at our store contact form and we will send you recent extension version.
    Posted by Support Team on Wednesday, December 8, 2010
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Q: Hi I've got a small layout problem with ProLabels. The images are being truncated bottom and right slightly. I can see the code that's setting the width/height of the table where the image sits here:<table class="prolabel bottom-left" style="width: 48px; height: 48px;">In this example, I need to set the width/height to 52px. Can you tell me where this code is located so I can make the change?
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Posted by Andrew Baddeley, Saturday, December 4, 2010 on product Magento product labels made easy - Prolabels 2.7
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    A: It's OK the answer was quite obvious... All you do is enter width:52px; height:52px; into the "Position Style" attributes in admin.. Voila!
    Posted by Andrew Baddeley on Saturday, December 4, 2010
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Q: This looks like a great theme, but there's really not a color combination that will really fit us. I see that the theme is 100% open source, how hard would it be to change out the "add to cart" color or background. I guess the real question is how well documented is your CSS?Regards, Brad
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Posted by Brad, Saturday, December 4, 2010 on product Digital Star Premium Theme (available in 10 colors)
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    A: It will be quite easy to make some changes. We will be also glad to help you in case you will face any problem with applying changes.
    Posted by Support Team on Saturday, December 4, 2010
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Q: Answer to my question. Log out and back in.http://inchoo.net/ecommerce/magento/access-denied-in-magento-admin/
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Posted by landy, Friday, December 3, 2010 on product Magento Quick Shopping
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    A: Yes, sorry for delay. It's right way to refresh access info for any module. Please let us know if you have any other question or problem.
    Posted by Support Team on Friday, December 3, 2010
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Q: Will it work with magento 1.3x? Does it work with simple products? Will it work with custom options drop down boxes?
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Posted by justin, Thursday, December 2, 2010 on product Easy Color Swatches for Magento
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    A: Unfortunately we have not tested this extension for 1.3.2 yet. Also this extension will not work with simple products and custom products options.
    Posted by Support Team on Thursday, December 2, 2010
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Q: Can i disable the field State ?
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Posted by Jan, Thursday, December 2, 2010 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Thank you for you interest. State field can be disabled through admin.
    Posted by Support Team on Thursday, December 2, 2010
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Q: Can i use multiple images for 1 color ?
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Posted by Jan, Wednesday, December 1, 2010 on product Easy Color Swatches for Magento
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    A: Sorry but you can use only one image for one color.
    Posted by Support Team on Wednesday, December 1, 2010
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Q: When will this extension support configurable products?
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Posted by Mario Silva, Wednesday, December 1, 2010 on product Magento Ajax Pro 3.3
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    A: Recent extension version for Magento 1.4.1 already supports configurable products.
    Posted by Support Team on Wednesday, December 1, 2010
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