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Q: How do I add in product reviews? Magento allows them by default, I have the section for it in the admin panel, but it is not on the product pages with this skin. I am assuming I just need to add the code for that somewhere, just need to know what code and where.
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Posted by weaver92, Tuesday, March 1, 2011 on product Free Magento Classic theme (available in 10 colors)
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    A: Free Classic theme doesn't affect this feature. You can add product review in same way as any other theme. Probably you have disabled reviews for guest customers and that is the reason why you don't see review form on frontend.
    Posted by Support Team on Tuesday, March 1, 2011
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Q: Posted by Support Team on Monday 21st of February 2011 "Can you tell us what exactly problem you have in IE8."yes, I can... the button isn't showing up when i look at the page in ie8, but the button is there and functioning correctly when the page is viewed in Firefox... http://www.notedpaper.com/nesting-coral.html?SID=2756e32b2f663aa85a20683fcea2f733
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Posted by mmshep, Tuesday, March 1, 2011 on product Magento Facebook Like Button 2.0
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    A: We are sorry for delay with response. Can you test same products page with default theme? Probably this problem is caused by some styles in your current store design.
    Posted by Support Team on Tuesday, March 1, 2011
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Q: I noticed on this template when you add products to compare on the home page you don't get a block of products to compare unless you go to a product page, Can a compare products block be added to the front page easily ?Thanks
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Posted by Terry, Tuesday, March 1, 2011 on product Digital Star Premium Theme (available in 10 colors)
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    A: Yes this block can be added in home page xml code in admin interface. Please let us know if you need code or you need our help with this modification.
    Posted by Support Team on Tuesday, March 1, 2011
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Q: Hello,Is it possible in the pop-up window, to display another image besides the base-image? I would like to use a different image there. One of the images in the fancybox slideshow. Please advise?
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Posted by Michelle, Tuesday, March 1, 2011 on product Magento Quick Shopping
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    A: You can apply this app\design\frontend\default\default\template\quickshopping\product\view\media.phtml.
    Posted by Support Team on Tuesday, March 1, 2011
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Q: 1. Does it work with the new Magento v1.5? 2. You said in a previous answer that there's no coupon code box supported in Fire Checkout. In your demo store however there's an input box for the coupon code right there within Fire Checkout. Is it a recently added feature?
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Posted by Raphael, Friday, February 25, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: 1. Yes this extension was already upgraded to work with Magento v1.5.2. Yes we did already added this option in recent extension release.
    Posted by Support Team on Friday, February 25, 2011
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Q: Hi, Does this extension work with the SagePay server extension from ebizmarts?Thank you,
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Posted by stabani, Wednesday, February 23, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: We have not tested this extension with SagePay extension by ebizmarts but you can simply try. In case you will have any problems we will be available for support or we can simply issue refund.
    Posted by Support Team on Wednesday, February 23, 2011
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Q: Can I use Paypal as a payment method?
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Posted by Mark, Wednesday, February 23, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Yes sure. You can use paypal without any problem with Firecheckout.
    Posted by Support Team on Wednesday, February 23, 2011
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Q: Hi - does this theme work on version 1.5.01?
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Posted by Jeremy, Tuesday, February 22, 2011 on product Floral Grunge Universal Theme
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    A: Yes, it was already upgraded to work with 1.5+
    Posted by Support Team on Tuesday, February 22, 2011
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Q: Does your newest version works with Magento 1.5?
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Posted by J-P, Tuesday, February 22, 2011 on product Magento Ajax Pro 3.3
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    A: Yes sure. This extension was already upgrad and works with 1.5.
    Posted by Support Team on Tuesday, February 22, 2011
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Q: see the button and works perfectly in firefox, not in ie8. is there a fix?
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Posted by mmshep, Monday, February 21, 2011 on product Magento Facebook Like Button 2.0
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    A: Can you tell us what exactly problem you have in IE8.
    Posted by Support Team on Monday, February 21, 2011
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Q: Hello, I have to say that I love this theme and it is the best I have tried. I want to stick with this one although for some reason the price is not showing up on the product view page above the add to cart button. Instead the price is displayed in the additional information area. I though this was how it was made but after looking at the demo store it is not like this. Can you please help. Here is a link to an example of what I am talking about. http://www.bestbuycells.com/index.php/verizon/htc-ozone-xv6175-used-verizon-cell-phone.html
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Posted by Alfonso, Monday, February 21, 2011 on product Free Magento Classic theme (available in 10 colors)
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    A: Please let us know your Magento version. It looks like you are using older theme version on Magento 1.4.2 or 1.5.0
    Posted by Support Team on Monday, February 21, 2011
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    A: I am using Magento ver. 1.4.2.0. Is there any way to fix this problem without having to reinstall the theme over again? Thanks.
    Posted by Alfonso Rodriguez on Saturday, February 26, 2011
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Q: Hi, we have been using this for quite a while and like it a lot. My one question is how can I have a banner show on some CMS pages but not other CMS pages?Thanks.Todd
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Posted by Todd, Monday, February 21, 2011 on product Magento Easy Banners
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    A: Please contact our support team and we will send you detailed instruction how to do this.
    Posted by Support Team on Monday, February 21, 2011
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Q: I am Unable to install easytab extension on magento 1.5.0.1pls tell me how to do it?
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Posted by Ashwini Dinker, Monday, February 21, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: You can download recent extension from our store. It will work on Magento 1.5 CE.
    Posted by Support Team on Monday, February 21, 2011
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Q: When product option list is long, the pop-up form won't scroll down so there's no way to get to the "add to cart" button. How can I fix that? For example, add product "my computer" to cart from category list at "electronics - computers - build your own".
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Posted by guruproj, Monday, February 21, 2011 on product Magento Ajax Pro 3.3
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    A: In case you are using long product names then you can edit windo height at ajaxpro.css. Please change height of message box by editing next style - height:125px; .
    Posted by Support Team on Monday, February 21, 2011
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Q: I would like to have 3 search input in my site. Today we have de top search and left search. Its possible to add right search?Thanks
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Posted by Felipe, Monday, February 21, 2011 on product Magento Ajax Search And Autocomplete
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    A: Yes sure. You can enable right search box in extension settings.
    Posted by Support Team on Monday, February 21, 2011
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Q: Is this already compatible with Magento community 1.5.0.1 ?
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Posted by Peter, Monday, February 21, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Recent extension version supports Magento 1.5.
    Posted by Support Team on Monday, February 21, 2011
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Q: Is this now 1.4.2 ready?
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Posted by Lisa Adkins, Monday, February 21, 2011 on product Clean Universal Template (available in 9 colors)
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    A: Yes this theme supports Magento 1.4.2.
    Posted by Support Team on Monday, February 21, 2011
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Q: Can the background image/colour of the template be modified
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Posted by Sharada, Sunday, February 20, 2011 on product Vintage Universal Theme
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    A: Yes both background images and color can be easily modified.
    Posted by Support Team on Sunday, February 20, 2011
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Q: Hi,I bought this template for Magento 1.4. In v1.5 I get an error. Will there be an update price or something else?Regards Timo
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Posted by terbach, Sunday, February 20, 2011 on product Natural Grunge Universal Template
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    A: We are working on upgrading all out themes. We expect all themes to be upgraded within next week. All upgrades will be available for free for existing customers.
    Posted by Support Team on Sunday, February 20, 2011
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Q: May i know does this theme support Magento version 1.4.2?
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Posted by Anderson, Friday, February 18, 2011 on product Plain EasyStart Theme
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    A: Yes we do have this theme in 1.4.2 Magento compatible version.
    Posted by Support Team on Friday, February 18, 2011
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