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Posted by Mathias Nørlund Andersen, Wednesday, June 8, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: Most likely you are using wrong template version at your store. For example you are using "template source 1.4.2" at Magento 1.5 CE. Please download recent theme package and use appropriate theme version.
    Posted by Support Team on Wednesday, June 8, 2011
Posted by Leonardo Gutierrez, Wednesday, June 8, 2011 on product Magento Facebook Like Button 2.0
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    A: Yes it can be done without any problem.
    Posted by Support Team on Wednesday, June 8, 2011
Posted by Moejoe, Wednesday, June 8, 2011 on product Magento Facebook Like Button 2.0
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    A: You have a problem because of compilation mode was set on during extension installation. In order to fix this problem please rename easytabs.xml to easytabs.xml.off at app/etc/modules and then you will be able to access your store admin again. After that you shoulod go to Admin > System > Tools > Compilation and turn compilation mode off.
    Posted by Support Team on Wednesday, June 8, 2011
Posted by Amin, Wednesday, June 8, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: I don't sure what type of block you are referring to. But in case it's attributes block then you can remove first column at templates/easytabs/attributes.phtml.Also you can change this tab name at easytabs.xml
    Posted by Support Team on Wednesday, June 8, 2011
Posted by Ben Quereau, Wednesday, June 1, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: Never mind, I figured it out and got it working. Now if only I could add the product name just above each "featured product" image I would be perfect. Thanks and have a great weekend.
    Posted by Ben Quereau on Saturday, June 4, 2011
Posted by David Bell, Friday, May 27, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: Additional info tabs get information from products attribute values. So you can out put any specific info to to additional tabs like packaging or technical information.
    Posted by Support Team on Friday, May 27, 2011
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    A: That doesn't really answer the question. I have several attributes set up for each product. But none of them are used to populate the tab when it's enabled.Is Easytab pre-configured to take this information form a specific attribute? If so what attribute is it looking for? If it's looking for a specific attribute then it will need to be set up in Magento.Or if, as your reply seems to suggest, it can use any attribute that I choose, then where do I specify which attribute or attributes to use?
    Posted by David Bell on Friday, May 27, 2011
Posted by zhipeng, Friday, May 27, 2011 on product Magento Easy Catalog Images 2.0
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    A: Sorry but we have not tested extension with layered navigation block placed on home page. I think that problem with template files is caused by using this block on home page rather then other issues.
    Posted by Support Team on Friday, May 27, 2011
Posted by Ben Quereau, Friday, May 27, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: This page is set via template at templates/contacts/form.phtml.
    Posted by Support Team on Friday, May 27, 2011
Posted by Henrique Esteves, Friday, May 27, 2011 on product Easy Color Swatches for Magento
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    A: Yes sure. You can set this option at extension admin settings.
    Posted by Support Team on Friday, May 27, 2011
Posted by Michael Manicone, Tuesday, May 24, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: btw, this is in a multi-store environment. I'm not sure if that makes a difference or not.
    Posted by Michael Manicone on Tuesday, May 24, 2011
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    A: nevermind, I figured it out
    Posted by Michael Manicone on Wednesday, May 25, 2011
Posted by Mark, Tuesday, May 24, 2011 on product Magento Easy Catalog Images 2.0
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    A: I did find the offending line in app\design\frontend\[custom folder]\default\template\catalog\product\list.phtml and commented it out. But it would be good if 'Easy Catalog Images' has control over this, because I think by enabling this addon it takes the control away from managing this on a per category basis using 'Display mode: static blocks and products'
    Posted by Mark on Tuesday, May 24, 2011
Posted by backto b, Friday, May 20, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: #1 Sorry can you clarify what exactly tab you want to enable.#2 You should assign attribute code to custom tab at extension settings. Then Easytabs will use product attribute value for each product in custom tab content.
    Posted by Support Team on Friday, May 20, 2011
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    A: Sorry,i think i didn't make a clear description for my ticket. So now i make a detail again: * i enable "product description" and "additional information" all; * normal,they show two tabs on front,one tab is "product description", another is "additional information"; * how i can show above two tabs content in one tab; for example just show"product description" tab on front,and this tab shows the content of "product description" and "additional information" all.
    Posted by Backto B on Sunday, May 22, 2011
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    A: i have tried to copy additional.phtml code to description.phtml,but failure,can't show the request content.
    Posted by Backto B on Sunday, May 22, 2011
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    A: Anybody can help me for this? Thanks so much!
    Posted by Backto B on Thursday, June 2, 2011
Posted by orb, Friday, May 20, 2011 on product Magento Ajax Pro 3.3
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    A: Sorry can you send us link to your store so our developer will check what is wrong. It 's definitely should not work in such way.
    Posted by Support Team on Friday, May 20, 2011
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    A: Hi, To what email can I send you the url?
    Posted by Orb on Saturday, May 21, 2011
Posted by Jennifer Shannon, Friday, May 20, 2011 on product Grunge EasyStart Theme
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    A: You should use default_a035 as identifier for slider on home pag.
    Posted by Support Team on Friday, May 20, 2011
Posted by Elvira Vreeswijk, Tuesday, May 17, 2011 on product Magento Ajax Search And Autocomplete
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    A: Sorry but our extension doesn't affect magento search module in any way. It simply improve suggest module. Most likely your store has some problems with search module. We would suggest to try using default catalogsearch.xml in order to check if you will see any search results with it.
    Posted by Support Team on Tuesday, May 17, 2011
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Q: Just a question. Why is that when I include this tag I always get error after I add this next code to homepage 'custom design' Layout Update XML.<reference name="head"> <action method="addItem"><type>skin_js</type><name>js/glider.js</name></action> <action method="addItem"><type>skin_js</type><name>js/slider.js</name></action> <action method="addItem"><type>skin_js</type><name>js/productInfo.js</name></action> </reference> <reference name="content"> <block type="catalog/product_new" name="home.new" alias="product_new" template="catalog/product/new.phtml"> <action method="setProductsCount"><count>8</count></action> <action method="addPriceBlockType"> <type>bundle</type> <block>bundle/catalog_product_price</block> <template>bundle/catalog/product/price.phtml</template> </action> </block> </reference> <reference name="right"> <block type="core/template" name="right.callout1" template="callouts/left_col.phtml" before="-"> <action method="setImgSrc"><src>images/media/callout_side1.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Call Us Toll Free. (555) 555-555</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> <block type="core/template" name="right.callout2" template="callouts/left_col.phtml" after="right.callout1"> <action method="setImgSrc"><src>images/media/callout_side2.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Free domestic shippings</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> <block type="newsletter/subscribe" name="right.newsletter" template="newsletter/subscribe.phtml" after="right.callout2"/> <block type="tag/popular" name="tags_popular" template="tag/popular.phtml"/> </reference> <reference name="before_footer"> <block type="featured/featured" name="home.featured" template="catalog/product/featured.phtml"> <action method="setProductsCount"><count>25</count></action> </block> </reference>And its not exactly as it is used to be shown correctly. Here is my site http://www.luxurypropertiesphilippines.com
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Answer
Posted by Jc Briones, Saturday, May 14, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: I've fixed it already
    Posted by Jc Briones on Sunday, May 15, 2011
Posted by Elvira Vreeswijk, Thursday, May 12, 2011 on product Magento Easy Catalog Images 2.0
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    A: In subcategories.phtml add this line:[code]if (!$_category->getProductCount() > 0): continue; endif;[/code]under the following line:[code]if (!$_category->getIsActive()): continue; endif;[/code]This works like a charm!
    Posted by Elvira Vreeswijk on Monday, May 16, 2011
Posted by cj, Thursday, April 28, 2011 on product Free Magento Classic theme (available in 10 colors)
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    A: Most likely you are using older theme version. I would suggest to download this theme and update at least catalog.xml file at your store with recent file version.
    Posted by Support Team on Thursday, April 28, 2011
Posted by Chris, Thursday, April 28, 2011 on product Free Magento Classic theme (available in 10 colors)
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    A: Please contact our support and send us screenshot of you problem. We have not faced this problem before.
    Posted by Support Team on Thursday, April 28, 2011
Posted by Jozef, Thursday, April 28, 2011 on product Magento Facebook Like Button 2.0
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    A: Most likely your store compilation mode is set on. Please set it off and recompile store in order to use extension.
    Posted by Support Team on Thursday, April 28, 2011

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