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Q: hello,when we tested the Add to whishlist and Add to compare the extension ajax pro is not working in ie7,please check the ajaxpro demo link in ie7: http://extension01.templates-master.com/ajaxpro/electronics/cameras/digital-cameras.htmlthanks
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Posted by Martin, Wednesday, February 9, 2011 on product Magento Ajax Pro 3.3
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    A: Martin, we are using really old extension version at our store based on Magento 1.3.2 version. This issue was already fixed. Please let us know if you have any other question or problem.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: Hi!I installed the "Facebook Like Button" extension on my Magento ver. 1.4.0.1 . through Magento Connect. The extension is not showing up under admin panel anywhere. What am i missing?
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Posted by Marko, Wednesday, February 9, 2011 on product Magento Facebook Like Button 2.0
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    A: Is your store cache set off?
    Posted by Support Team on Wednesday, February 9, 2011
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Q: When lightbox makes thumbnails and larger images, it changes the color of the jpgs. See here:http://www.tafelzeiltje.com/media/catalog/product/cache/1/image/500x500/9df78eab33525d08d6e5fb8d27136e95/m/0/m008f13-1_2.jpgOriginal image: http://www.tafelzeiltje.com/media/catalog/product/m/0/m008f13-1_2.jpgHow is this possible, it doesn't happen when I use PNG's....
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Posted by Roy van Eeuwijk, Wednesday, February 9, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Easylightbox extension is based on default magento image resize functionality. It doesn't affect it or change. You can try set extension off and most liekly you will see same result.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: Is it possible to have more than three products showing in the product tabs, for example 4 across?Also do you offer a customisation service to do tweaks to the template? Thanks Ian
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Posted by Ian, Wednesday, February 9, 2011 on product Corporate Star Premium Theme (available in 4 colors)
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    A: Yes sure. It's possible to do. We can also apply such small changes as part of free support.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: Hi,Does this work on Magento 1.5 stable version which is just released?Regards,Harry
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Posted by Harry, Wednesday, February 9, 2011 on product Organic Theme
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    A: Sorry but not yet. We are going to release 1.5 compatible version within next 2 weeks.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: This might be a stupid question as I am not the programmer. But if I purchased this theme could my IT guy make design changes and delete and add features as it was a new template.
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Posted by Alex, Wednesday, February 9, 2011 on product Mall Premium Theme (available in 10 colors)
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    A: Yes sure. You can apply any changes to this theme. We will be also glad to help you with this changes.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: Does this extension hurt SEO for Google? Is it optimized for SEO?
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Posted by GameSync, Thursday, February 3, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: Easytabs doesn't affect seo but it doesn't also make you page more seo friendly.
    Posted by Support Team on Thursday, February 3, 2011
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Q: Hello, is this template compatible with magento version 1.4.20?Best Regards, P.EhlisHannover - Germany
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Posted by Per-Olof Ehlis, Thursday, February 3, 2011 on product Smart Universal Theme (available in 4 colors)
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    A: Yes, it's compatible with 1.4.2.
    Posted by Support Team on Thursday, February 3, 2011
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Q: How do you get the easy slider module to work? What is the syntax to insert it into a block or page?
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Posted by Michael, Wednesday, February 2, 2011 on product Clean Natural Universal Template
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    A: Home page slider block show products set as new in admin.
    Posted by Support Team on Wednesday, February 2, 2011
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Q: Does this module include a flash or javascript image rotator for multiple banners in the one position?
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Posted by Rowan, Wednesday, February 2, 2011 on product Magento Easy Banners
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    A: Sorry but Easybanners doesn't offer such functionality.
    Posted by Support Team on Wednesday, February 2, 2011
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Q: Will this template work with the Enterprise Edition? I like it a lot.
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Posted by Kerstin, Wednesday, February 2, 2011 on product Glare Universal Theme
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    A: Sorry but this theme was created for Community edition. It will require upgrading this theme to work with Enterprise edition.
    Posted by Support Team on Wednesday, February 2, 2011
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Q: Hello, Does this work with enterprise edition 1.8 and 1.9? What is the cost for you to install it? Do you offer paid customization if we want to change some things?thanks Andy
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Posted by Andy, Wednesday, February 2, 2011 on product Magento products questions - Ask It 2.3
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    A: Thank you for your interest. This extension was used by some our customers on Magento Enterprise. In case you will face any problem then we will be able to fix this problems. Please contact our support team so we can discuss extension customisation and installation.
    Posted by Support Team on Wednesday, February 2, 2011
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Q: I bought and installed this extension on 1.4.1.1. I set using product image for color attributes. But at frontend, the color still shows as dropdown instead of thumbnails. Any idea?
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Posted by Liz, Sunday, January 30, 2011 on product Easy Color Swatches for Magento
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    A: Please contact our store support team. We will check what is wrong.
    Posted by Support Team on Sunday, January 30, 2011
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Q: does it work with Magento ver. 1.4.2.0? thanks
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Posted by s, Sunday, January 30, 2011 on product Vintage Universal Theme
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    A: Yes, this theme works with Magento 1.4.2.
    Posted by Support Team on Sunday, January 30, 2011
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Q: Hi, I assume that Fire Checkout will switch to secure https if standard Magento is already configured this way?
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Posted by Rick, Sunday, January 30, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Yes, Firecheckout will use https in case you will enable it in Magento admin.
    Posted by Support Team on Sunday, January 30, 2011
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Q: Hi,I have bought and installed the extension, but in Google Chrome (8 - latest version) it is not functioning when a page loads - when hovering over the image, no zoom features are available (maybe 1 in 10 times it works as expected?) - just the hand cursor ... with no zooming functionalityAre you aware of any fix?Plus - having the issue as someone else posted;"We have implemented the extension. When we tested we could find that, since the size of the image is too large it will be taking sometime to load. And in fire fox -Mozilla, chrome sometimes a blank white screen also is displaying. We haven't done any customization for this extension. We have checked the "Preload images" option in extension , but it does't works. Please help! Thanks "Look forward to hearing from you - great extension overall though!Thanks,Liam
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Posted by Liam, Saturday, January 29, 2011 on product Magento ProZoom
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    A: Please contat our support team. This issue was already fixed in recent extension version
    Posted by Support Team on Saturday, January 29, 2011
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Q: Could I use this product to represent certain categories in label form? For example, if I have a listing of coffee, could I have labels on the product images which would show categories that apply to that coffee such as "decaf" "dark roast" or "flavored"?
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Posted by Michael, Saturday, January 29, 2011 on product Magento product labels made easy - Prolabels 2.7
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    A: Sorry but extension will not work in such way. You can assign custom label to each product but you can't output attributes text to label without modification.
    Posted by Support Team on Saturday, January 29, 2011
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Q: How are different blocks of the home page are controlled? - the slider images and targeted links - the block under the newsletter sign up - the product sections - company news sections - about us page
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Posted by Hansen Wang, Saturday, January 29, 2011 on product Corporate Star Premium Theme (available in 4 colors)
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    A: Thank you for you interest. The slider block is controled with built-in extension through admin interface. Product tab section is dynamic and show products set as new or featured and products with special price. The company news section is controled through static block admin and about us page through cms interface.
    Posted by Support Team on Saturday, January 29, 2011
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Q: Hi Can you tell me what includes in free support?
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Posted by Elnaz, Saturday, January 29, 2011 on product Digital Star Premium Theme (available in 10 colors)
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    A: We do offer theme installation, basic changes and generall support as free for our customers.
    Posted by Support Team on Saturday, January 29, 2011
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Q: Hi Templates Master I have one question For the Top menu you provide this code <li><a href="{{store url="about"}}"><span>About Us</span></a></li> <li><a href="{{store url="contest"}}"><span>Contest</span></a></li> <li><a href="{{store url="contact-us"}}"><span>Contact Us</span></a></li> When I have one store view everything is OK, but when i add the second view, for example Russian language I couldn't translate this Titles (About Contest, Contact US) Help me to solve this, Please
No Answers
Posted by Karen Margaryan, Thursday, January 27, 2011 on product Free Magento Classic theme (available in 10 colors)
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