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Q: does this one support 1.4.1.1?
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Posted by alex, Friday, October 29, 2010 on product Pure Universal Theme
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    A: Yes, Pure universal theme support Magento 1.4.1.1.
    Posted by Support Team on Friday, October 29, 2010
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Q: On the left sidebar of the home page. Its close subcategories? Or stays open, because my site has many subcategories, and if you do not close will be huge. I need to know this detail because I want to buy this item.
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Posted by Sergio Manoel Jr, Friday, October 29, 2010 on product Mall Premium Theme (available in 10 colors)
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    A: Navigation block on home page show 3 level of categories. In case you have big categories tree then additional child categories can be hidden with css. In case you categories list is really huge we do recommend to use our Easynavigation extension in order to limit depth of navigation block.
    Posted by Support Team on Friday, October 29, 2010
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Q: i installed it and it shows under system configuration but once i hit the facebook like button i get error 403 forbidden you do not have permission to ........ etc... thanks in advance, AB
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Posted by avi ben, Friday, October 29, 2010 on product Magento Facebook Like Button 2.0
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    A: You should logout from admin and then login in order to refresh access rights.
    Posted by Support Team on Friday, October 29, 2010
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Q: I want to use this design on a German store... Best with an english view. Are there any translated buttons? Or the source file with the text in format like *.psd that i can change it?
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Posted by Its Me (:, Friday, October 29, 2010 on product Free Magento Classic theme (available in 10 colors)
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    A: As far as i remember there is no graphic buttons except banners on this template.
    Posted by Support Team on Friday, October 29, 2010
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Q: how do you make the category/product pages match the homepage theme/color? using f001 as the template and f001_green as the main website skin color. thanks.
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Posted by Rod W, Friday, October 29, 2010 on product Free Magento Absolute Template (available in 10 colors)
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    A: You should not set any theme setting on home page design tab and > system > design settings in case you want to use additional theme color through all site.
    Posted by Support Team on Friday, October 29, 2010
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Q: Does it only work for simple products or also for configurable and bundled products ?If work together with configurable products it is more or less selling bundled configurable products or ?
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Posted by Jan, Friday, October 29, 2010 on product Sold Together - Customer-generated products cross selling for Magento
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    A: It works both with simple and configurable products. But please notice that products with options will not be able to added to cart from product page.
    Posted by Support Team on Friday, October 29, 2010
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Q: I have get my facebook api and configured the extension but i don't see the button inside the product. I have seen also your demo and there is'nt facebook like button. I not have exception or error.
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Posted by giuseppe, Friday, October 29, 2010 on product Magento Facebook Like Button 2.0
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    A: Have you created facebook api and used it on the restricted domain?
    Posted by Support Team on Friday, October 29, 2010
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Q: Hello, I like the extension but my theme is with right sidebar and I don't see the active subcategory there. Also, my main category is books and subcategories are genres, is it possible to skip books category in the right navigation. Plamen Dimov
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Posted by Plamen Dimov, Friday, October 29, 2010 on product Magento Easy Navigation
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    A: Please contact us at our store contact form and our developers will help to solve this problems.
    Posted by Support Team on Friday, October 29, 2010
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Q: How can i get the following xml code to display product questions within a tab?<block type="productquestions/questions" name="productquestions" > <block type="productquestions/sorter" name="productquestions_sorter" /> <block type="page/html_pager" name="productquestions_pager" /> <block type="productquestions/form" name="productquestions_form" /> </block>
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Posted by mike, Friday, October 29, 2010 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: Sorry but it's impossible unfortunately in such way. You can add only custom tab based on 1 block. We do recommend to create new block that will output both this 3 blocks.
    Posted by Support Team on Friday, October 29, 2010
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Q: Can we use it on different server and multi domains? How much it cost?
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Posted by Terems, Tuesday, October 26, 2010 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Unfortunately redistribution and multi-server licenses are not available yet. Right now we are discussing such option for our products.
    Posted by Support Team on Tuesday, October 26, 2010
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Q: hello, there is no text to write on the front entry page. how will this be seo friendly or indexed?
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Posted by Bernhard, Tuesday, October 26, 2010 on product Grunge Universal Template
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    A: Thank you for you question. Text can be easily added to home page if needed.
    Posted by Support Team on Tuesday, October 26, 2010
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Q: Can I add checkout Attributes?
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Posted by carmen mirabella, Tuesday, October 26, 2010 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Sorry but unfortunatly Firecheckout doesn't support additionall order fields.
    Posted by Support Team on Tuesday, October 26, 2010
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Q: Does Easy banner use the WYSIWYG editor ? Can i use widgets in a banner ?Do i get discount when i buy 3 or more products ?
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Posted by Jan, Tuesday, October 26, 2010 on product Magento Easy Banners
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    A: Recent easybanners version supports WISIWYG editor. Unfortunatly you can't use widgets in banners blocks. Please feel free to contact us so we can offer you discount.
    Posted by Support Team on Tuesday, October 26, 2010
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Q: Hi there, Can we install this extensions for multi domains? Thank you Teremu
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Posted by Terems, Tuesday, October 26, 2010 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Yes, you can install it on several domains hosted on same server.
    Posted by Support Team on Tuesday, October 26, 2010
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Q: Is the position of the zoom always next at the right or left or can it be part of the image (inline zoom)thanx
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Posted by Jan, Sunday, October 24, 2010 on product Magento ProZoom
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    A: Yes you can also use inline zoom mode. So enlarged part of image will be shown withing current image.
    Posted by Support Team on Sunday, October 24, 2010
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Q: The solution which is provided for the show image problem on facebook, doesn't work for me... You say you should change code in header.phtml of fcbooklkb. I changed the codeline to<meta property="og:image" content="<?php echo Mage::helper('catalog/image')->init(Mage::registry('current_product'), 'small_image')->resize(100,100);?>"/>does not seem to work.... is this part ::helper('catalog/image') the right code? Because in my installation the directory structure is like media/catalog/product then subdirectories (f.e. e/b) to the final image. So I think the problem is, it cant get to the image url now, i tried many different paths in the code, but I cant figure it out. Any Help would be great!Jordi BosQuestion: image not showing when I create comment on facebook link...many friend n costumer asking where's is your picture ?.... yapp....because photos speak a thousand words..Answers: to view post image to the wall.. change template/fcbooklkb/head.phtml then edit the value default <meta property="og:image" content="<?php echo Mage::getBaseUrl('media') . ltrim($product->getImage(), '/');?>"/> to <meta property="og:image" content="<?php echo Mage::helper('catalog/image')->init(Mage::registry('current_product'), 'small_image')->resize(100,100);?>"/>
No Answers
Posted by Jordi Bos, Sunday, October 24, 2010 on product Magento Facebook Like Button 2.0
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Q: Can i use the WYSIWYG editor when answering questions or can i add html in the answer ?Thanx in advance for your quick replyJan
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Posted by Jan, Friday, October 22, 2010 on product Magento products questions - Ask It 2.3
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    A: Jan, yes it's possible to use WYSIWYG in admin interface in recent extension version.
    Posted by Support Team on Friday, October 22, 2010
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Q: Hi, Does this extension work over multiple stores with indiviual themes?
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Posted by Paul, Friday, October 22, 2010 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: You can configure this extension in admin on store view level. So you should not have any problem working with this extension with multiply stores.
    Posted by Support Team on Friday, October 22, 2010
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Q: Can I use "relative" Magento URL's (like a href="{{store url="onlinefotoservice.html"}}">Online Foto Service</a> for the URL to make sure banners work under different domainnames (we have different domainnames for different countries)
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Posted by nils, Friday, October 22, 2010 on product Magento Easy Banners
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    A: Thank you for you interest. This option isn't available in recent extension version. But we will be glad to add this feature on your request. Please contact us if you are interested.
    Posted by Support Team on Friday, October 22, 2010
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Q: IS EASY SPOTLIGHT COMPATIBLE WITH 1.4, MAGENTO CONNECT SAYS NOT YET.. AND YOUR SITE SUGGESTS ITS IS. PLS ADVISE.. CAN I INSTALL THIS MAGENTO CONNECT?? OR DOWNLOAD FROM YOUR SITE - OR IS THIS NOT READY FOR 1.4?THANKS
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Posted by jIM WOLF, Friday, October 22, 2010 on product Magento Easy Spotlight
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    A: Sorry but it isn't updated yet to Magento 1.4.
    Posted by Support Team on Friday, October 22, 2010
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