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Q: Will this work together with already installed Easy color swatches & Prozoom?
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Posted by roland den hartog, Friday, November 25, 2011 on product Magento product labels made easy - Prolabels 2.7
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    A: Yes sure. But extension code should be installed in prozoom media.phtml file.
    Posted by Support Team on Friday, November 25, 2011
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Q: hi,i got firecheckout for a while but i want my url changed when someone checks out from www.domain.com/firecheckout/ to www.domain.com/securepayment/how can i change this????
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Posted by bram van der schaaf, Thursday, November 24, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Firecheckout url can be changed at app\code\local\TM\FireCheckout\etc\config.xml by editing frontname parameter standard TM_FireCheckout firecheckout
    Posted by Support Team on Thursday, November 24, 2011
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Q: Hello If the products <0, or is closed, still falls into the search, how can this be removed?
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Posted by Vitalijs Skobla, Friday, November 18, 2011 on product Magento Ajax Search And Autocomplete
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    A: Sorry do you mean that extension show products that are out of stock?
    Posted by Support Team on Tuesday, November 8, 2011
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    A: If out of stock , dont show in search. How change this ?Ty
    Posted by Vitalijs Skobla on Tuesday, November 8, 2011
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    A: Please post support ticket at http://templates-master.com/helpdesk and our developer will work on this issue.
    Posted by Support Team on Friday, November 18, 2011
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Q: Can we opt to not use the swatches on the product page and stay with the conventional dropdown menus? Can swatches be assigned to product via csv import?
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Posted by Joe G., Friday, November 18, 2011 on product Easy Color Swatches for Magento
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    A: You can only disable swatches for all products not just one by one. Also you can't import them right now via csv.
    Posted by Support Team on Friday, November 18, 2011
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Q: Hi I've added this to my custom design but am struggling to get it to work correctly. All of the files are in the correct location and the like button does show up, but the only option in the backend which seems to make a difference is the on or off button. I can't change "like" to "recommend", the colour scheme doesn't change, and no image is present. Also, the text in the box is bringing up the html code rather than just the product description. I've tried this extension before but had the same problems so uninstalled, but would really like to add it to my site. Thanks
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Posted by Geoff Thompson, Tuesday, November 8, 2011 on product Magento Facebook Like Button 2.0
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    A: A URL to one of my products is:http://www.p-etiquette.co.uk/christmas-dog-collar.html
    Posted by Geoff Thompson on Monday, November 7, 2011
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    A: Sorry can you try refresh your store cache? We have got your message via contact form and you can proceed with your problems solution via mail if you want.
    Posted by Support Team on Tuesday, November 8, 2011
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Q: Is Absolute free compatible with 1.6?
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Posted by Brian Herwood, Tuesday, November 8, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: Yes it's compatible with 1.6.1.
    Posted by Support Team on Tuesday, November 8, 2011
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    A: I tried to install Absolute Theme in Magento 1.6.2.0 and everything works fine except that section "New Products" in home page is altogether missing... could you please help? Thanks!
    Posted by Guru Vishva on Wednesday, March 21, 2012
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Q: Can I customize the order of options shown--such as having the smallest size as the left most option? Now the options start with the largest size.
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Posted by Thanik, Tuesday, November 8, 2011 on product Easy Color Swatches for Magento
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    A: Right now extension doesn't affect order of attributes. But i think you can do this at magento attributes managment interface.
    Posted by Support Team on Tuesday, November 8, 2011
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Q: Hi,We have your Ajax Pro extension installed on our site. Will these extensions work together without conflicting each other?Thank, Daniel
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Posted by Daniel Waser, Tuesday, November 8, 2011 on product Magento Layered Navigation 2.6
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    A: Recent version of both this extension works right out of the box. You can alway contact our support team if case you will face any type of conflict.
    Posted by Support Team on Tuesday, November 8, 2011
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Q: What are the features of the proframe widget?
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Posted by Michael Klund, Tuesday, November 8, 2011 on product Affiliate Suite - Affiliate Tracking Software for Magento
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    A: It's allow to list products from your store at other stores using iframes right now.
    Posted by Support Team on Tuesday, November 8, 2011
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Q: Hi, I'm interesed in this template, but I need to know if it work fine with mobile device browser (iPad, iPhone, Android ).
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Posted by Pedro Borges, Thursday, October 27, 2011 on product Fashion Star Premium Theme (available in 10 colors)
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    A: Yes it should be working without any problem. We just suggest to disable floating bar for such devices.
    Posted by Support Team on Thursday, October 27, 2011
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Q: Does the Affiliate extension allow the webmaster to set the number of days the cookie is good for?
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Posted by John, Thursday, October 27, 2011 on product Affiliate Suite - Affiliate Tracking Software for Magento
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    A: Right now you can edit that in extension code only.
    Posted by Support Team on Thursday, October 27, 2011
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Q: Does this extension have support for multiple languages?
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Posted by Costa Sattsaev, Thursday, October 27, 2011 on product Affiliate Suite - Affiliate Tracking Software for Magento
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    A: Yes but we don't have ready translations to other languages yet.
    Posted by Support Team on Thursday, October 27, 2011
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Q: The TAX/VAT checker in the new version is great. But i only want it to be be visible to foreign customers. Is this possible?
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Posted by Djowie van der Meer, Thursday, October 27, 2011 on product Magento One Page Checkout - Fire Checkout 4.3
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    A: Sorry can you tell us how do you want to determin list of countries that are "foreign "?
    Posted by Support Team on Thursday, October 27, 2011
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Q: Is this theme compatible with the new 1.6.1.0 Magento Upgrade?
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Posted by Jennifer Shannon, Thursday, October 27, 2011 on product Grunge EasyStart Theme
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    A: We have 1.6 version right now. Upgraded to 1.6.1 version is expected to be available next week.
    Posted by Support Team on Thursday, October 27, 2011
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Q: Really love this theme! Can you tell me if it's compatible with Magento Community 1.5?
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Posted by Robby, Sunday, October 23, 2011 on product Elastic Premium Theme (available in 10 colors)
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    A: Yes sure. We do have 1.5 compatible version of this theme.
    Posted by Support Team on Sunday, October 23, 2011
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Q: hello, can also be used in the Dutch language? and if so in which file can be translated?
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Posted by richard, Friday, October 21, 2011 on product Magento products questions - Ask It 2.3
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    A: It was supposed to be sent to different customer questions. Yes you can use but you you should translate locale text file provided with extension.
    Posted by Support Team on Friday, October 21, 2011
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Q: Hi, I have just purchase this extension and successfully installed it. However, i have a question.My webpage located at http://www.roadtogad.com/shop/index.php you can see the search bar on the top right corner, the problem is, the input field and "search" button have been separated into two line. Before installation, the search input field and "go" button are located on the same line. Is there any solution to solve the problem??
No Answers
Posted by Chi Yiu Ng, Thursday, October 20, 2011 on product Magento Ajax Search And Autocomplete
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Q: Has anyone got this working on hellowired?I am running 1.5.0.1.I've tried copying the easytabs folder into the template folder within the hellowired folder and also the easytabs.xml file into the layout folder within the theme folder.The easytabs options are showing in admin but not in the products frontend.The problem seems to be that products are still being generated from hellowired/template/catalog/product/view.phtml as opposed to easytabs/catalogproductview.phtmlI've tried copying the html needed to render the easy tabs to view.phtml but nothing gets rendered.Quite fustrating as this looks a superb extension!
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Posted by Inigo Villalba, Thursday, October 20, 2011 on product Easy Tabs 3.1 - Magento Products Tabs
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    A: Sorry but we don't have ready solution to make this extension work on this theme right now.
    Posted by Support Team on Thursday, October 20, 2011
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Q: I have installed Magento v1.6 with the absolute theme v1.6 (f001_grey) only and there are a few problems. It seems that parts of the stylesheet and images are not pulled from the right place. For example: 1. The images from the slider appear however they appear down the page instead of in the slider. The slider itself is not there, just the images down the page. 2. The navigation backgorund images are not there. When a menu items are added they appear up and down instead of normally from left to right. 3. The footer formatting is off. 4. The background images are not there. I installed f001_grey skin only instead of f001 as the but I do not think that matters because I tried it both ways. I think it has to do with the custom.css....I have installed f001 on a previous version of Magento and it worked. Any suggestions. Thank you.
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Posted by Kimberly Anderson, Thursday, October 20, 2011 on product Free Magento Absolute Template (available in 10 colors)
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    A: We just got your message that it was already solved and problems were causing by placing theme folders in wrong directories. Please let us know if you have any other questions.
    Posted by Support Team on Thursday, October 20, 2011
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Q: Hello there -Recently purchased this but recognized it's not working properly on the product detail view. Is this extension built to work on both the category view and product detail view? It's an important feature to have for consistency with the quick view displaying on all block instances using the product/list.phtml view.Cheers.
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Posted by Flank, Thursday, October 20, 2011 on product Magento Quick Shopping
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    A: It will require installing extension code into products details blocks also. But i should be working without any problem.
    Posted by Support Team on Thursday, October 20, 2011
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