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Q: hi i m a newbiew in magento. Please tell me how to use this extension after successful installation. I mean how will the images seen in popover.
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Posted by shruti, Tuesday, March 8, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: You should just enable this extension in admin. It should be applied to products media block right away.
    Posted by Support Team on Tuesday, March 8, 2011
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Q: Hello, I installed the ligtbox on Magento 1.5.0.1..... As soon as I go into the configuration for it I get a 404 error in the main body area. Any idea how I can fix this? Thanks!
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Posted by marco, Wednesday, March 2, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: You should logout from admin and then login again in order to fix this problem.
    Posted by Support Team on Wednesday, March 2, 2011
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Q: Is this already compatible with Magento community 1.5.0.1 ?
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Posted by Peter, Monday, February 21, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Recent extension version supports Magento 1.5.
    Posted by Support Team on Monday, February 21, 2011
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Q: When lightbox makes thumbnails and larger images, it changes the color of the jpgs. See here:http://www.tafelzeiltje.com/media/catalog/product/cache/1/image/500x500/9df78eab33525d08d6e5fb8d27136e95/m/0/m008f13-1_2.jpgOriginal image: http://www.tafelzeiltje.com/media/catalog/product/m/0/m008f13-1_2.jpgHow is this possible, it doesn't happen when I use PNG's....
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Posted by Roy van Eeuwijk, Wednesday, February 9, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Easylightbox extension is based on default magento image resize functionality. It doesn't affect it or change. You can try set extension off and most liekly you will see same result.
    Posted by Support Team on Wednesday, February 9, 2011
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Q: Hello,When I installed the lightbox on Magento 1.4.2.0, log out and log in (cache off) and go to the admin panel and step to System -> Configuration then the page gives 'HTTP 500 Internal Server Error' with the text: The website cannot display the page.When I deleted the TM_EasyLightbox.xml in app/etc/modules the Configuration page works again.Did you have a solution for this issue?Thanks.
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Posted by Dean, Saturday, January 15, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Sorry but we have not faced such problem before. We do suggest to download extension from our store and upload it via ftp. Probably you had wrong extension version installed and problem with dispalying magento error message at your store.
    Posted by Support Team on Saturday, January 15, 2011
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    A: I have the magento 1.5 and installed this plugin, everything worked, but I can not see the menu settings. What can be?
    Posted by Joao Euclides Cabete on Saturday, July 2, 2011
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Q: Hello, I have installed "Easy Lightbox" and it functions great - except for one thing. When I click on a image to view in the popup, the image is cropped at the top only (by about 100 px) How do I fix this? Thanks
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Posted by ldean, Monday, January 10, 2011 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Can you send us link to your product page so we can check what is wrong?
    Posted by Support Team on Monday, January 10, 2011
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Q: My question could have been unclear. Instead of calling an image into the lightbox, I would like to call up html or flash content. Could be an *.html page built for the lightbox use or maybe a *swf file. When I attempt to call out the *.html file, the lightbox faded the page, created a ~250 x250 box, and had the spinning loading graphic...which would never disappear. Should it be just as easy as calling the full html url as opposed to a jpg url?
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Posted by Chris, Tuesday, November 30, 2010 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Sorry but you can't put any other content except images with current lightbox script that we are using.
    Posted by Support Team on Tuesday, November 30, 2010
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Q: Can you call out html pages or content? I try but it just sputters, dims, but never loads.
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Posted by Chris, Wednesday, November 24, 2010 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: It should be working with out any problem on cms pages. Can you tell us what exactly problems you have with it?
    Posted by Support Team on Wednesday, November 24, 2010
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Q: I have a client who is running 1.3.3.0 (for some reason). Will this work with that?
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Posted by Matt, Saturday, October 2, 2010 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: We have not tested it yet but extension version for 1.4 should work without any problem.
    Posted by Support Team on Saturday, October 2, 2010
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Q: Hello,Does this extension support magento version 1.4+ ?
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Posted by Alex, Sunday, August 15, 2010 on product Magento Easy Lightbox - Products images and CMS pages widget support
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    A: Yes, this extensions works with Magento 1.4+.
    Posted by Support Team on Sunday, August 15, 2010

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