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Q: How do you do an upgrade, i.e. FireCheckout v 2.4.4 to 2.4.5?
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Posted by EL, Tuesday, October 1, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: You can request new version at our help desk. In order to upgrade you should simply upload new files over old ones.
    Posted by Peter D. on Tuesday, October 1, 2013
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Q: does this extension work with billsafe payment module?
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Posted by Frank, Monday, September 30, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Yes sure. Recent version works with that payment module. Please contact us after ordering our extension because there are 2 version of bill safe modules and integration with or extension require different steps for each version.
    Posted by Peter D. on Monday, September 30, 2013
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Q: Any chance of support for Australia Post Shipping Method and MIGS Payment Gateway ?
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Posted by Richard Foate, Thursday, September 12, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Please contact support team at http://templates-master.com/helpdesk. Our developer will review that module and support for them will be added if it's possible for free.
    Posted by Peter D. on Thursday, September 12, 2013
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Q: Hi,Will the one page checkout extension work with safer pay payment solution?Thanks
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Posted by Rares Nastai, Sunday, August 25, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: We were testing previous version and it was working fine. So if you will have any problems you can contact our support.
    Posted by Peter D. on Sunday, August 25, 2013
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Q: Does Fire Checkout allow a customer to checkout using their PayPal account without leaving the Magento checkout page?In other words, does Fire Checkout allow a customer to checkout by entering their PayPal Email + PayPal password (not Credit Card), while remaining on the Magento checkout page (not being directed to PayPal)?Do you have a demo store which shows the function of Fire Checkout with PayPal payment?Can you provide a link to an existing Magento store which uses Fire Checkout with PayPal payment, so that it's possible to see how the 1-Page Checkout integrates with PayPal?We have currently set up the built in PayPal Payments Advanced payment method, which is provided in Magento Community Edition 1.702.Unfortunately, this method still requires customers to leave our Magento site and go to PayPal.com to complete checkout, if they are logging in with their PayPal credentials.Does Fire Checkout allow a customer to checkout by entering their PayPal Email + PayPal password (not Credit Card), while remaining on the Magento checkout page (not being directed to PayPal)?
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Posted by Mark W, Thursday, July 11, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Sorry but our extension doesn't affect login of Paypal Advanched. So if you have to leave it with default checkout then you will also leave it with Firecheckout. The only difference is that Paypal advanced will be shown in modal window rather then just bellow checkout.
    Posted by Peter D. on Thursday, July 11, 2013
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Q: a) Can we customize it so that it looks the same as our website? b) Can we customize language? (want to add danish, finish, norwegian) c) Will we be able to integrate payson to it? It says it supports klarna, but no mention of payson
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Posted by mujtaba haider, Tuesday, July 2, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: a) Yes you can customize it so it will looks the same as our website. b) It's already translated to Danish and you can easily translate it to other languiages. c) You can contact our support and they will help with payson integration.
    Posted by Peter D. on Tuesday, July 2, 2013
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Q: Since Magento 1.7 it is possible to place a customer in a customer group with a different tax percentage (for example no tax) if he enters a valid VAT ID. Does Fire Checkout support this check aswell when the customer is not registered yet?
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Posted by Jesse Meijer, Tuesday, June 18, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Auto assignment should work the same way as it works with Magento's onepage checkout: - Order will be places as guest - Customer should be registered and moved to corresponding group
    Posted by Peter D. on Tuesday, June 18, 2013
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Q: there is an option in the admin to enable USPS address verification, but it doesnt seem to work. i also noticed that none of the documentation for this extension mentions this feature. does this feature work yet? the dev server im testing it on is behind some firewalls, and has IP restrictions, would that cause the verification service to not work?magento ce 1.6.2thanks, scott
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Posted by scott hobson, Wednesday, May 29, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: In order to activate that feature you should first enable usps and set up your account. After that you should also check if your USPS account is activated and if address validation was enabled for it.
    Posted by Peter D. on Wednesday, May 29, 2013
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Q: Hi - I was wondering if your one page checkout extension works with magento go?Thanks! Steph
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Posted by Steph, Wednesday, April 24, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Sorry but we doesn't support go platform.
    Posted by Peter D. on Wednesday, April 24, 2013
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Q: I am using this extension, but I think these two functions is useful: 1. Checkout in cart option. for example: http://ecommerce-team.com/media/catalog/product/e/a/easy-checkout-2-onestep-cart.png . 2. add 1-column layout, for example: http://ecommerce-team.com/media/catalog/product/e/a/easycheckout-frontend-onecolumn.png . thank you
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Posted by Sam Chen, Tuesday, April 23, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Thank you for your suggestion. We are going to add new layout type in next major release. But for checkout on cart page we are not sure if it will be included.
    Posted by Peter D. on Tuesday, April 23, 2013
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    A: Thank you very much for your quick reply! this is great news.
    Posted by Sam Chen on Tuesday, April 23, 2013
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Q: Some countries do not support zip codes (for ex Ireland), our shop delivers to multiple countries in Europe. We set the zip code optional for Ireland, and we need it to be mandatory for other countries, so in Fire Checkout settings we have postcode as "required". At checkout after changing the country to Ireland the "postcode" field still is required. How can we fix this?
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Posted by emilia tereanu, Thursday, April 11, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Fire Checkout does not support this feature for now. But we will add it to next 2.4.1 release.
    Posted by Peter D. on Thursday, April 11, 2013
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Q: One Page Checkout?What about mulit-domain support, do you have separate versions for multi-domains and if not what options are available for single domain purchases considering a multi-domain structure?Luis
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Posted by Luis Magana, Monday, April 1, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: This version works fine with mulit-domain magento installations. It also allows to use it on multiply domains installed on same server.
    Posted by Peter D. on Monday, April 1, 2013
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Q: It says 'Mobile optimised' but when i visit demo page with my mobile phone i can't see any special theme for mobile. How can i check it? Thanks.
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Posted by Koray Küpe, Sunday, March 17, 2013 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Thank you for your question. You don't see that feature because we do use default theme on Fire Checkout demo server. But you can see how it works with responsive design at http://argentotheme.com/
    Posted by Peter D. on Sunday, March 17, 2013
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Q: How can we update this Module to the latest release. Simply download the latest version and copy to Magento root?
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Posted by Goetz Klucker, Thursday, December 6, 2012 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Yes it should be working like that. But please do your store backup before applying upgrade.
    Posted by Peter D. on Thursday, December 6, 2012
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Q: Is Credit check with credit pass possible?We would like to use an extension that performs credit checks together with Onepage Checkout.After the customer has entered address and shipping method, he chooses the payment method that is available for his country. One of the options is "Open Invoice". If the customer chooses this payment method, an extension called credit pass checks the address with an external service and returns either "yes" or "no" back to magento, meaning the payment method is available or not. If it´s available for the user (user considered trustworthy), the user won´t recognize anything. If the user is likely not to be trustworthy, a message like "Sorry, payment method not available" appears and this payment option is no longer available. Well, this is how it works with the default checkout process...Do you see possibilities to integrate this with Onepage checkout? Do you have support on how we could code this?
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Posted by Lasse Iwersen, Tuesday, September 18, 2012 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: Thank you for your interest. Your custom extension should be modified in order to be used on fire Checkout but it can work in same way as now.
    Posted by Peter D. on Tuesday, September 18, 2012
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    A: We have a similar extension that initiates a credit check in the background. Would be great if Templates Master is willing to add support for those payment extensions.
    Posted by Eric on Tuesday, September 18, 2012
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Q: Will you add support for Payone in the near future?
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Posted by Eric, Monday, September 10, 2012 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: You can contact our support team at http://templates-master.com/helpdesk. So we can test and add support for Payone payment module.
    Posted by Peter D. on Monday, September 10, 2012
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    A: Ticket opened and details provided.
    Posted by Eric on Tuesday, September 18, 2012
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Q: Is it possible to hide the shipping method block if there's only one shipping method?
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Posted by Eric, Monday, September 10, 2012 on product Magento One Page Checkout - Fire Checkout 4.2
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    A: It will require extension modification but i think it's possible.
    Posted by Peter D. on Monday, September 10, 2012
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Q: What configuration options are available regarding the delivery date field? Can you specify dates to exclude, number of days after order date they can begin requesting delivery, etc? Thanks for the clarification.
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Posted by Mark Angebranndt, Monday, August 27, 2012 on product Magento One Page Checkout - Fire Checkout 4.2

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