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Hello, is it possible to add a column on the report with the question's date? Thank you. Posted by Lucas

Tue, 24 Mar 2020 10:50:22 +0000

That will require extension modification. Posted by Peter D.

After purchased Magento 1, is Magento 2 upgrade free? Posted by Aveevan

Thu, 28 Nov 2019 12:01:53 +0000

We do offer access to all Magento 2 modules only at https://swissuplabs.com/order/. You can join our extension club and get access both to Magento 1 and 2 modules. Posted by Peter D.

Hi, demo sites not working. Is there a way to check if pitch to zoom works with this extension on mobile devices? thank you Posted by Andrej

Tue, 26 Nov 2019 08:41:44 +0000

Hi, we are rebuilding our demo sites. Please check how it works at https://argentotheme.com/demo/ Posted by Peter D.

Could you add IWD Address Validation module in the supported 3rd party modules? Currently we can't use IWD Address Validation module with this FireCheckout module. Posted by Scott Shin

Tue, 01 Oct 2019 08:58:47 +0000

We do offer free integration for third party modules in case it's possible. Please simply buy license for our modules and after that our developers will work on integration with this module. Posted by Peter D.

Hello, Is the module compatible with Magento version 1.9 4.1 under PHP 7.2? Best regards Posted by Pascal

Tue, 06 Aug 2019 15:04:49 +0000

Yes sure it will be working fine. Posted by Peter D.

It seems that your module has some issues or the installation package is not complete because every time you click on send review button, this error is generated and you cannot send your testimonial: PHP Fatal error: Class 'Mage_Tmcore_Helper_Data' not found in /home/artigoit/public_html/app/Mage.php on line 550 How can I resolve this error? Can it be a conflict with other installed components? Posted by Nico

Mon, 15 Jul 2019 10:51:05 +0000

Please check if your store compilation mode is disabled. Right now it looks like it was enabled during installation. Posted by Peter D.

When duplicating a banner (e.g. to translate the banner for a different store view but keep the same image) the Conditions of the new banner get duplicated as well and I have to manually delete them. This is probably only a small bug which could likely be fixed in the next version Posted by Tobias Baader

Thu, 17 Jan 2019 15:26:36 +0000

Hi, sorry but right now we consider that during duplicating each banner all it's data should be copied. Posted by Peter D.

TM_ReviewReminder - filter is not working, getting error for every columns when filter with email - Integrity constraint violation: 1052 Column 'customer_email' in where clause is ambiguous and product query error. Posted by Anas Mansuri

Fri, 14 Dec 2018 15:39:21 +0000

Please open ticket and our developers will check what is wrong. Posted by Peter D.

Hello - Does Firecheckout work with PayPal Payments Advanced? I was using another OPC & switched to Payments Advanced only to find out that the OPC does not support it. It works with all other PayPal payment options except the Advanced.The developer told me "Paypal Payments Advanced has not been integrated with our module yet. We also no longer offer integration service for this module since we have suspended this module to focus on our Omnichannel solution now." So, now I'm stuck having to find/purchase another OPC. Posted by Camille

Wed, 24 Oct 2018 20:02:38 +0000

Hi, thank you for your interest. It works right out of the box. Also we do offer free integration with third party modules. Posted by Peter D.

hello, can customers subscribe to recieve everyday an e-mail with the deal of the day in it linked to the website? Posted by steve

Wed, 24 Oct 2018 20:01:54 +0000

Sorry but we don't have such feature. Posted by Peter D.

Hola, quisiera saber si se puede vía CSV crear una relación de productos de manera masiva y saltarse la reindexación automática. Gracias! Posted by Prohair Trading SLU

Tue, 23 Oct 2018 10:58:51 +0000

Sorry but we don't have such feature yet. Posted by Peter D.

I'm using firecheckout 4.3.1 and it has a bug (I think). I'll happily buy the latest version, but would like confirmation that it has fixed the bug. Basically, if a user has 4 addresses (for example) and selects the 2nd, 3rd or 4th address, it seems to default back to the first address by refreshing or continuing to browse the site. This video may help you understand: https://goo.gl/Mj3Cj1 Posted by Wesley Fry

Fri, 05 Oct 2018 10:55:33 +0000

Please open ticket at https://templates-master.com/contacts and our developers will check what is wrong. Posted by Peter D.

Which PHP versions are supported? Does it support PHP 7.1 or 7.2 as well? Posted by Jan Dupont

Mon, 03 Sep 2018 10:50:50 +0000

Hi, it should be working without any problems. In case of any conflict it will be fixed by our support team. Posted by Peter D.

How to make it auto run the image optimization? Posted by TONY

Tue, 31 Jul 2018 16:03:48 +0000

Page speed image optimisation is based on Magento cron. In case it's configured correctly then it should be also performed in backgeound using cron. Please check more details on configuration at http://docs.swissuplabs.com/m1/extensions/pagespeed/config-options/#image-optimization-tab Posted by Peter D.

The extension is working as described. thanks for that. the problem is that the "more views" thumbnail is displayed as vertical instead of horizontal. this impacts the UI on desktop as well as mobile, wherein the customer has to scroll towards the end to find the add to cart see images - https://ibb.co/gGTtgy https://ibb.co/mg8yEJ what is the solution for this? Posted by Balu

Tue, 17 Jul 2018 15:51:48 +0000

HI, this issue is caused by your theme and not our extension. Our extension inherit design of "more views" thumbnails from theme installed on site. Posted by Peter D.

Does it not work with magento 1.9.3.8? Posted by Vishal Gaikwad

Sat, 14 Jul 2018 13:21:22 +0000

Yes it works fine with 1.9.3.8. Posted by Peter D.

Hi, Is the Ajax Search displaying disabled products? If yes, can that be stopped? Kind regards Posted by Benjamin

Wed, 30 May 2018 09:43:22 +0000

Disabled products should not be shown. Please contact our developers in case you see them in ajax search suggestion. Posted by Peter D.

I want to add Captcha program where customers are filling testimonials form from front end Posted by Nafisa Nafar

Mon, 21 May 2018 11:56:44 +0000

Our Recaptcha extension https://swissuplabs.com/magento-google-recaptcha.html allows to do that. Posted by Peter D.

I am getting 404 error "Page not found" when i navigate to system->configuration->template-masters->testimonials Posted by Nafisa Nafar

Thu, 17 May 2018 13:41:09 +0000

You should simply logout from admin and then login again in order to refresh your admin access rights. Posted by Peter D.

Hello, What are the differences between these plugins? https://templates-master.com/magento-easy-lightbox.html https://templates-master.com/lightbox-pro-with-image-gallery-support.html I am looking for a plug with the real size of the photo after zooming. Regards! Posted by Mat

Thu, 10 May 2018 09:34:18 +0000

They are using different js library for image lightbox. Lightbox pro is more powerful and provide more control. Posted by Peter D.

it is possible to add price to the search result Posted by Heder Inácio Menezes

Thu, 10 May 2018 09:33:38 +0000

HI, that is possible but will require extension modification. Posted by Peter D.

If a user does not select the stars, the review is entered without a score. Can you make this field mandatory or at least set 5 stars as a default value? Posted by FAbio

Mon, 09 Apr 2018 13:01:28 +0000

Hi, we will add this feature to next releases. Right now this isn't possible without modification. Posted by Peter D.

Hi , I have few queries about fire checkout extension In the coustmer login option where he need to place his mail id and passsword, can i integrate login through facebook & google +, as these are the existing login modes in my website ? 2: Can i deactivate my shipping method as we have only one shipping option ? 3: Does it mention tax details in review order option if the tax details are entered in backend i.e if any X product is being sold with 5% tax, then whenever somebody purchase that product, the actual price plus tax detail should be mentioned in order review . ? regards Posted by Ved Prakash

Fri, 30 Mar 2018 10:02:24 +0000

1. Yes sure you can do it using our social suite module. 2. You can hide it with css. .3. Yes sure. Posted by Peter D.

Where at in the admin interface do I see the values of the custom fields that were populated during check out? Posted by Donnie

Mon, 12 Mar 2018 14:26:45 +0000

It should be visible from admin interface. In case you want to add it to sales email please check http://docs.swissuplabs.com/m1/extensions/firecheckout/adding-comment-fields-to-sales-emails/ Posted by Peter D.

I've added a custom field. Customers have entered data. How do I see that data? Posted by Donnie

Thu, 08 Mar 2018 11:01:25 +0000

It should be visible directly on your admin interface. In order to check how to add this to email please check http://docs.swissuplabs.com/m1/extensions/firecheckout/adding-checkout-fields-to-transactional-emails/ Posted by Peter D.

Dear sir/madam, We are using your Sold together Pro plugin for Magento 1. I was wondering if it is possible to exclude products or categories for being shown in one of the blocks. We sell very diverse products, from toys to erotic products. We really want to prevent awkward suggestions and the best way to do this is to exclude our erotic products from being shown in one of the suggestions blocks. Thanks in advance for your reply. With regards, Jelle Xolt.nl Posted by Jelle

Tue, 20 Feb 2018 09:15:52 +0000

Unfortunately there is not such option in extension settings. You can remove all related products that are not from product's category in "Edit product interface". Posted by Peter D.

Is it possible to avoid coupon codes at checkout with the daily deals products? If yes how could it be managed. Otherwise it would be a good feature for future releases. Posted by Gino

Mon, 05 Feb 2018 13:05:16 +0000

Current version of daily deals extension does not influence shopping cart price rules in any way. If you want to exclude products in deals from applying coupons you can do this only with conditions of shopping cart rule. Posted by Peter D.

Hi Is it possible to change url key of testimonials like : http://my-web-site.com/my-reviews Thanks Posted by Dimitri Longo

Wed, 24 Jan 2018 16:18:44 +0000

Such modification will require editing extension code. It isn't possible to do from extension config. Posted by Peter D.

Hello, after installing the module, if a user submits a testimonial it works but there is no sort of confirmation page or confirmation message letting them know their testimonial was received successfully. It just refreshes the submit testimonial page. How do we fix this? Posted by Ryan

Mon, 22 Jan 2018 13:45:33 +0000

Please contact our support. We will check what is wrong. Posted by Peter D.

How do I set the date of birth to the default input fields instead of the calendar datepicker? Posted by Gabriel

Tue, 09 Jan 2018 14:10:28 +0000

We are considering making this as config option. For now please contact our support and they will help you with disabling this datapicker. Posted by Peter D.

Statistics interface about the transaction is not counted Posted by huifeng Zhang

Tue, 02 Jan 2018 11:29:30 +0000

Hi, sorry are you interested to see screenshot of statistic interface? Posted by Peter D.

Is there a gift-card extension that this is compatible with? Is there one you recommend over others? (The one I currently have is no longer supported.) Posted by Sam

Tue, 19 Dec 2017 16:03:41 +0000

Please check list of supported modules at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/ GiftCards, GiftWraps and Certificates Magento EE GiftCards and GiftWrap Aitoc_Aitgiftwrap AW_GiftCard Magestore_Giftvoucher Unirgy_GiftCert Webtex_Giftcards Posted by Peter D.

Thanks for sharing this guide, But, I am using cloudways managed hosting and they have CDN service for Magento owners, I am using it, https://www.cloudways.com/blog/integrate-cdn-magento/ , But the question is, Is it only compatable for Magento or all other platforms? Posted by Alex Morco

Mon, 18 Dec 2017 15:12:32 +0000

Sorry but our modules works only with Magento. Please contact cloudways for information you are looking for. Posted by Peter D.

After installation, On click to particular tab + Load page ..... Configurable options gone (custom module is there for configurable option). ????? Posted by Ravi Ojha

Tue, 28 Nov 2017 14:20:38 +0000

Sorry can you provide more details on that issue? Right now it isn't clear what exactly happened. You can place for example url to your products page. Posted by Peter D.

How can I add a category list using xml layout? Posted by Scott Brown

Tue, 28 Nov 2017 14:20:01 +0000

Yes sure. Please check how xml block is added for example to all categories pages at app\design\frontend\base\default\layout\tm\easycatalogimg.xml Posted by Peter D.

Is this fully automated? In other words, when a user makes an order, are they automatically added to the queue? Posted by Donnie

Sun, 12 Nov 2017 20:16:17 +0000

Yes that is fully automated and you can set review reminders to be sent either automatically or after approval by admin. Posted by Peter D.

What happens when i make style or other changes, do these get updated automatically. What happens if I refresh the cache Posted by Paul Hesford

Thu, 09 Nov 2017 16:42:00 +0000

There are different updates mode. Our extension can change modification date of object or even hash. In case object was updated then module will send command to CDN to update it also. Posted by Peter D.

Is it possible to specify which tab is open by default? Using the Argento Luxury template if that helps. Posted by James

Tue, 24 Oct 2017 16:01:47 +0000

Tab with lowest order number will be shown first. There is no separate configuration feature that allow to make for example third tab to be visible by default. Posted by Peter D.

Is it compatible with Aheadworks Points and rewards, Store credit, RMA? Posted by Mike

Mon, 23 Oct 2017 20:23:18 +0000

Yes sure, you can find list of supported modules at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/. It also works with many other modules that are not included in that list. Posted by Peter D.

The show more button on listing page isnt working at all. How ca i fix this? Posted by AgathoklisTsiokos

Fri, 29 Sep 2017 12:45:24 +0000

Please provide link to your listing page so we can check what is wrong. Posted by Peter D.

I have integrated the plugin into my website using a simple Madison Island theme but the country selector doesn't render. Do I need to do something inthe phtml or php to get it to show up ? Posted by Gert-Jan van den Heuvel

Sun, 24 Sep 2017 10:56:51 +0000

HI, this plugin doesn't create country selector but replace store view selector with flag dropdown. Posted by Peter D.

Regarding "Delivery date and time" How can i exclude only sunday, so delivery is available on saturday? Posted by Alain

Mon, 18 Sep 2017 10:50:08 +0000

Please contact our support. We can add this feature in next extension releases. Posted by Peter D.

I am using Widget for the Home page. It seems to be sorting by ascending order ( lowest to highest ID). How do I remove that sorting so it puts it in the order I have listed in the back end. Posted by Steve Racicot

Wed, 13 Sep 2017 19:27:17 +0000

Sorry but our module use same order of all categories that are used at categories tree. Please contact our support in case categories are sorted in wrong order. Posted by Peter D.

Is this extension compatible with Delivery Date Extension from Amasty? As the delivery date allows customer to choose delivery date on checkout. Posted by terence

Mon, 04 Sep 2017 09:30:17 +0000

Yes sure it works fine. You can find it at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/#third-party-modules. Our module also comes with it's own Delivery date module so probably no need to use module from other company. Posted by Peter D.

How to change the language of the like and share buttons? Posted by Feggel

Wed, 23 Aug 2017 13:38:09 +0000

You can change locale used by Facebook at extension configuration. Please check http://docs.swissuplabs.com/m1/extensions/facebooklikebutton/configuration/ Posted by Peter D.

Is this extension compatible with BluePay? Posted by Randy

Tue, 22 Aug 2017 09:01:08 +0000

Hi, we have found some records that one our customer was using it but we can't guarantee that recent version will work fine. We do have free integration and integration service and 14 days money back. So you can place order and our developers will solve conflict in case you will face any. Posted by Peter D.

Add to cart not working when product adding product to cart from dynamic IP. It is showing "Syntaxerror: Unexpected Token < in JSON at position 0" . It is working fine with static IP. Posted by Naresh

Thu, 17 Aug 2017 10:10:52 +0000

Please open ticket at http://templates-master.com/contacts and our developers will check what is wrong. Posted by Peter D.

Hi there, I'm trying to disable the Navigation Pro extension but now I cannot see the Magento navigation menu anymore, is there any instruction to solve this issue? Posted by Max Carvalho

Mon, 03 Jul 2017 07:42:49 +0000

Extension can be easily disabled at admin > system > configuration > templates master > Navigation pro. You should not disable module at dmin > system > advanced. Also you can disable our module at your file system at app / etc / modules / TM_NavigationPro.xml Posted by Peter D.

How we set up the module to where the filtered products it shows are just simple products? We do not want any grouped products to show in the results Posted by Pete

Wed, 07 Jun 2017 15:52:33 +0000

Such feature will require custom extension modification. Please contact our support if you are interested. Posted by Peter D.

Why do orders double when using Firecheckout and Amazon Pay? Posted by Lorin Herman

Mon, 24 Apr 2017 21:04:04 +0000

Please contact our support. We have to check that issue. Posted by Peter D.

Can i hide some categories from Category Filter in Layered Navigation? Posted by zubair

Tue, 18 Apr 2017 12:59:38 +0000

Sorry but that isn't possible in current extension release. Posted by Peter D.

can i show the category filter even on SubCategory which doesn't even have any SubCategory itself ? Posted by zubair

Tue, 18 Apr 2017 12:59:32 +0000

Sorry but that isn't possible in current extension release. Posted by Peter D.

Hello, Please review the search on Gursewingmachines.com Based on what you see on our website, by what percentage will our search become faster if we install your extension? Thanks Posted by Sunil Tinani

Wed, 29 Mar 2017 11:21:37 +0000

It isn't possible to say thing like that without testing our module. The best way is to test it as we have 14 days money back. Posted by Peter D.

Can we display the testimonials in multiple columns? Posted by Dan Andres

Wed, 29 Mar 2017 11:21:12 +0000

That will require some customisation and not possible right out of the box. Posted by Peter D.

Hi, is it possible to have the catalog images only show for specific categories? i.e have the catalog images showing for category A, B but not for category C? Posted by Tyler Lloyd

Tue, 14 Mar 2017 15:17:01 +0000

It's only possible if you will add or remove this block with xml code for each category. There is no any configuration setting that allows to do that. Posted by Peter D.

Greetings- Your Magento Easy Tab extension is great. I created 2 additional product attributes and are shown under the same tab (Additional Information). How to separate them to show under different tabs? My url http://angelcorp.net/test/index.php/infant-formula/subcategory-1/product-1.html#product_tabs_additional_tabbed Thank you. Scott Ou Posted by Scott Ou

Mon, 13 Mar 2017 13:31:31 +0000

Sorry but that isn't possible in current release. Posted by Peter D.

Hello, Where can i change Testimonials extention English words as testimonial, rating,sumit, placed on... into dutch? Posted by Bakker

Mon, 13 Mar 2017 13:31:06 +0000

You should copy app\locale\en_US\TM_Testimonials.csv to app\locale\nl_NL\TM_Testimonials.csv and translate new file. Posted by Peter D.

can I disable this extension for a specific product? (by using a custom design for example) Posted by Remco

Mon, 13 Mar 2017 13:30:41 +0000

Unfortunately it isn't possible to do in current release. Posted by Peter D.

Hi! If I want to display a list of categories in static block with widget "Easy Catalog Images", but these categories have different parent categories. If I choose "Default Category" as root, and indicate via coomma caterories which I need to show in this block - it displays only second-level categories from Default category. Please advise how to display list of any categories in one block. Thank you Posted by Oleksandr

Mon, 06 Mar 2017 15:49:34 +0000

Sorry but that isn't possible right out of the box. You can only list all categories and exclude categories that you don't want to be listed. Posted by Peter D.

Can you add banner condition based on url referal - so banner will be visible for users that came from adwords or organic or facebook? There also need for other similar conditions for targeting like: new vs returning visitors any things used widely by 3rd party popup email capture systems: https://gleam.io/docs/capture/setup#capture-rules Posted by Tomek

Mon, 06 Mar 2017 15:48:30 +0000

Thank you for your idea. We will consider that feature in our further releases. Posted by Peter D.

Hello, great extension thank you for this! Question: how can I change the font size, color and placement? i.e. make smaller font in blue and place below the category picture aligned in the middle (now it is top aligned left). Thank you, Posted by Tommy

Mon, 27 Feb 2017 06:04:56 +0000

Yes sure you can edit all styles via css. You can check and modify current styles at "skin\frontend\base\default\css\tm\easycatalogimg.css" Posted by Peter D.

Does FireCheckout also improves PayPal Express? Currently product image does not show on the order review page & also no option to enter a coupon. Posted by Easy

Fri, 24 Feb 2017 10:57:52 +0000

Our extension allow to show order info and discount fields on checkout page but it doesn't affect paypal express checkout page. Posted by Peter D.

Hi Does your CMS content and category name search really work in this extension as shown on screenshot pictures or is it later depreciated? Thanks, Ali Posted by Ali K

Tue, 14 Feb 2017 04:39:26 +0000

This feature is still part of our module. Posted by Peter D.

Is it possible to Add the following feature: For Assigned Products: Add the ability to search by Part Number? Currently, you can only search by ID or Name and that is not very efficient. You are not likely to know the ID and the problem with the name if you have lots of products with similarty. Posted by Steve Racicot

Mon, 06 Feb 2017 15:11:03 +0000

Sorry are you referring to Product SKU attribute? Posted by Peter D.

Can we display testimonials on homepage using this extenstion? If yes then please guide us. Thanks Posted by Meena

Thu, 02 Feb 2017 14:37:29 +0000

Yes sure. You can add it using Testimonials widget. Posted by Peter D.

Hi, Can you check if you can make it possible to add functionality of Myparcel, one of the largest shipping companie / modules in Holland. Posted by Bobby

Mon, 23 Jan 2017 14:07:02 +0000

Yes sure, please contact our support and they will work on compatibility issues. Posted by Peter D.

How can the extra fields (example tm_field1) be used in the overviews of the admin within Magento? I am trying to add this to the reports grid. Thanks Posted by dennis

Mon, 23 Jan 2017 14:05:25 +0000

If you already have an ability to add additional field onto this grid, then you can use the same approach to show our fields (Just look how they are named in the sales_flat_order table). Otherwise, we don't provide such ability. Posted by Peter D.

Hi, in version 3.10.0, under upgrade notes, it mentions better integration with FireGento (Mage Setup). What exactly was enhanced in the integration? The biggest issue I saw before was that when a customer clicks on the Terms and Agreements and the screen with them pops up. In previous versions as well as 3.10.0, there is no button or link to accept them after reading. The customer has to close the pop up, and manually select the checkbox. I believe that without Firegento, in the pop up, there was a link or button to accept the agreement. Could you let me know. Thanks. ORlando. Posted by Orlando

Mon, 16 Jan 2017 15:29:45 +0000

The link to accepts the agreements was is Firecheckout popup, not the FireGento. The reason why you don't see it anymore - is because we show FireGento agreement popup instead of our own when FireGento module is found. P.S. A better integration was done to FireGento Agreements conditions (FireGento allows to show different agreements depending on product types in the cart) Posted by Peter D.

Hi, when a customer changes address or VAT Number, the validation is performed. However I see no message to the customer saying whether the VAT Number is valid or not. It would be good to let the customer know with a message, also alerting the customer, he won't be charged Tax when he's VAT Number is valid. Is this already possible in version 3.10.0? or how could it be added? Thanks. ORlando Posted by OR

Mon, 16 Jan 2017 10:51:06 +0000

After validation is performed you should get message if VAT number is valid or now. In case you don't have it then you should open ticket and our developers will check what is wrong. Posted by Peter D.

Hi, when mobile devices is detected, the labels are gone, I've checked the code, is not from css. Help please. Posted by Andrew

Fri, 13 Jan 2017 16:18:13 +0000

Please check if you have configuration option "Move labels to content wrapper on mobile devices" set to No at Prolabels settings. Posted by Peter D.

Is it possible to offer a procent discount at sold together products? Posted by Andrew

Fri, 13 Jan 2017 16:10:11 +0000

It isn't possible right now but we are planning to add such feature. Posted by Peter D.

I use php7 magento 1.9.3 - successfully installed, after installation slow is displayed on products where the problem ? Regards, Posted by Sasa

Mon, 09 Jan 2017 13:10:40 +0000

Sorry what do you mean "slow is displayed on products"? Posted by Peter D.

Hello all, i just installed your easy-flags-module, thank you for your work! But i dont't understand how to configure. I am searching the abiliy to change the flags. At the moment i only see typed language (http://niro-petersen.xecur.de/). The pulldown is disabled, so it seems to work. Under configuration->Templates-Master->Easy flags it is enabled. Under manage stores->german/english etc, i can't see no ability to select/upload the image. Thank you for your help! Best regards- Thomas Posted by Thomas Engbert

Mon, 09 Jan 2017 13:10:12 +0000

Configuration is quite easy. All you need is to go to easy flags configuration and switch to store view configuration scope that you want to upload flag for. We will also release new version this week that will allow you to upload all flags using store management interface. Posted by Peter D.

Fatal error: Class 'TM_Core_Block_Adminhtml_System_Config_Form_Fieldset_Troubleshooting' not found in /home1/kurkuko/public_html/itim.edu.mx/app/code/core/Mage/Core/Model/Layout.php on line 590 I try whit Two Extensions 2.3.5 and 2.3.8 Not Work Posted by Tony Sargizi

Thu, 05 Jan 2017 13:17:39 +0000

Can you tell us what Magento version do you use? Posted by Peter D.

Firecheckouts adds its comments at the very bottom of the order view page, the same is for checkout fields. Many times I missed informations about order. Please add some kind of icon like (!) on the top of order details view. it will be very handy for all store managers - and its the best option to avoid missing order important info. please find example order grid how it could be done http://prntscr.com/drie8q thanks Posted by Add TM Firecheckout comments/checkout fields icon on order details view at top

Thu, 05 Jan 2017 13:16:29 +0000

Thank you for your suggestion. We will consider adding it in next extension releases. Posted by Peter D.

Hi I have a question about the template does it support dutch language ? Posted by kristof

Thu, 05 Jan 2017 13:16:00 +0000

Yes you can use it with that template but we really suggest to consider our template http://argentotheme.com/. Posted by Peter D.

Review Reminder - config option to choose customer groups to send reminders. Many stores like to avoid sending emails to VIP or auction customers. Or some customer group is related to 3rd party system like Ebay or Amazon - sending review reminders to their emails are prohibited. Some of them are not guests so the option to exclude some customer group from review reminder is really important. thanks Posted by Tomek

Wed, 04 Jan 2017 11:12:43 +0000

Thank you for your suggestion. We will add that feature to our to do list. Posted by Peter D.

can we use or allowed different IP ip resttrictions as shown in your document or we can separate by, Posted by vic

Mon, 26 Dec 2016 12:38:03 +0000

You can use multiply ip addresses in allowed and blocked ip address. Posted by Peter D.

How can I have a banner displayed in some cms pages, but not all? Also, I'm trying to set up a banner to alert users of cookie usage, it should be displayed on any page they arrive to, and stay displayed, until they either click on the link for more information, or they close that pop up. (Using awesome bar i guess). What would the conditions for this be? Thanks Posted by Orlando Escobosa

Fri, 23 Dec 2016 13:01:37 +0000

Please contact our support. They will help you with both this tasks. Posted by Peter D.

Hi, I am interested in buying this extension. I have a couple of questions. Is it compatible with "retina" monitors? I can assign more than one label for each product? Thank you Posted by Mauro

Fri, 23 Dec 2016 12:59:19 +0000

Yes it's compatible with Retina and you can assign multiply labels per product. Posted by Peter D.

I need help, when my client registers in the chekcout and makes the purchase the information of the register are not going to Magento in clients> manage clients> select a client> ACCOUNT INFORMATION Posted by Andre

Fri, 16 Dec 2016 11:49:56 +0000

Please contact our support at http://templates-master.com/contacts/ so they can check that issue. It should not work like that. Posted by Peter D.

Can you add Review status column just right onto main TM review reminder grid? Now its almost impossible to check if review is made or not. This columns would allow store merchant to resend review reminder again - manually. Thanks Posted by Tomek

Wed, 14 Dec 2016 18:20:55 +0000

Thank you for your idea. We will check with our development team if we can include feature like that in next extension release. Posted by Peter D.

Do you plan to add correct FPC behavior if order is made and inventory is going out of stock? Right know after order that uses all stock, Add to Cart is still visible until page cache is flushed manually or by crawler. Thanks for improvement Posted by Tomek

Wed, 14 Dec 2016 18:20:18 +0000

Hi, it should be working like that right out of the box. In case cache isn't getting invalidated please contact our support so they can review that issue. Posted by Peter D.

Does your one page checkout support Amazon Payments? Posted by Sam Foster

Fri, 09 Dec 2016 06:43:45 +0000

Yes sure it works fine! Posted by Peter D.

I uploaded the extension from FTP and accessed the admin after that. We are getting following errors and the frontend and backend breaks when we access links to manage testimonials in admin. 1. Base table or view not found: 1146 Table 'medicale_backup.medical_tm_testimonials_data' doesn't exist 2. "Mage registry key "_singleton/tmcore/observer" already exists" 3. Base table or view not found: 1146 Table 'medicale_backup.medical_tm_core_module' doesn't exist Could you please help us in removing the bug. Thanks Arshad Posted by Arshad

Wed, 07 Dec 2016 17:21:58 +0000

Please contact our support so they can help you with that problem. Posted by Peter D.

Why configurable products are not dispaying on brand page? It displays only simple products. On simple category page conf. products displaying good Posted by timka

Wed, 07 Dec 2016 17:21:29 +0000

Configurable products should be shown also. Please contact our support so we can check what is wrong. Posted by Peter D.

Did you manage to update this extension to work with attributes others than yes/no? I am still interested to buy it once it has this feature. It will give a much better flexibility. Thank you Posted by Addison

Mon, 05 Dec 2016 09:33:52 +0000

Recently we added Added ability to filter products by stock status and item qty and by product sku. We don't have support for all attributes types yet. Posted by Peter D.

Can it integrate with Google reCaptcha out of the box or does it require additional customization? Like on this site. Posted by Steve

Mon, 05 Dec 2016 09:32:03 +0000

Our Askit extension works right out of the box with our Recaptcha module. It doesn't require any additional integration. Posted by Peter D.

Hello, Could you tell me if this integrates with your EasyTab Module out of the box or if their is customization needed? Posted by Steve

Fri, 02 Dec 2016 17:36:19 +0000

This extension works with Easy Tabs right out of the box. Posted by Peter D.

Hi, I was wondering if this template is mobile friendly? Also does it allow customers to write feedback and if there is a one page checkout? And lastly, does it allow for plugs, like Daily Deals? Thanks Posted by Zenon

Mon, 28 Nov 2016 23:00:48 +0000

This template isn't mobile friendly and require mobile template installed. It doesn't have one page checkout but can be used with any other plugin you like. We would like to consider our best responsive template http://argentotheme.com/ Posted by Peter D.

I just updated to version 1.9.3 Firecheckout. I have the Terms & Agreements as Minimal set up. I noticed from this new version to the previous one, that when the pop up for Terms & condition pops up (to show the T&C), at the bottom of the pop up was a link to click to accept the agreement, clicking on that link would close the pop up and automatically check the checkbox for the T&C. In this new version, this link is no more. So that one has to close the window manually and then check the box for the T&C. Is this normal behaviour to this version, and if so, how can I get the previous behaviour which was more practical and conventional. thanks. ORlando Escobosa. Posted by Orlando

Wed, 23 Nov 2016 13:32:29 +0000

This may happen if you are using Firegento_Magesetup module. It replaces standard agreements block with it's own with different functionality. Otherwise, please send ftp details, so I could look what happens. Posted by Peter D.

Can you disabled Go to Shopping Cart button for Suggest page if Firecheckout is enabled? Ideal options for suggest page (Continue Shopping and Checkout). I see a lot of customers are going to the checkout/cart if they see suggest page. Many customers think Cart features are not available on Checkout page, but if you use Firecheckout all important things are right there. So it would be great to shorten user path toward finishing purchase. The same applies to mobile/table view - it shows additional confirmation block (Continue Shopping VS Checkout) but later it opens Suggest Page where it shows (Go to Shopping Cart VS Checkout). It can be really made much simpler. Conversion would be higher.. thanks a lot for such changes Posted by Tomek

Mon, 24 Oct 2016 14:23:13 +0000

Such changes can be applied as custom changes right now. We will discuss if we can include it in next extension releases. Posted by Peter D.

Q: Product images with the "exclude" option set are still shown in the lightbox. How can I make Lightbox respect the "exclude" flag and not show these images? I installed Lighbox version 3.1.3 on Magento 1.9.2.4. Posted by Aron

Mon, 24 Oct 2016 14:22:11 +0000

It should be working fine right out of the box. Please check if you have same settings on store view configuration scope. Posted by Peter D.

I have a the active theme and mobile start theme which i am very happy with. If a CMS Gallery is created with this product will it be mobile compatible? Posted by kevin kaspszak

Mon, 24 Oct 2016 14:21:42 +0000

Yes sure it will be working fine on mobile devices. Posted by Peter D.

I purchase the easy color swatch. I configured a few products and something is not working propertly. One product does not display. The other does not show in the product category. this is my site www.myclubmoda.com. Please let me know what could be the cause of these problems Thank you Eduardo Posted by Eduardo

Thu, 13 Oct 2016 20:17:24 +0000

Please open ticket at http://templates-master.com/contacts/. Our developers will help you to configure our module. Posted by Peter D.

Hello. How can I configure firecheckout correctly to work fine with bundle products? When I try to add a bundle to the cart I found this message: "Cannot add the item to shopping cart." Posted by Sistemas

Thu, 06 Oct 2016 09:36:51 +0000

Hi, Fire Checkout works with bundle products without any problem. Please check if your default checkout works with bundle products. Most likely there is problem with bundle product configuration or some other module conflict;. Posted by Peter D.

I'm using firecheckout on magento 2, Its rendered 2 column layout all the time, even thought its 3 column in backend, https://goo.gl/76ri1I attached screenshot. I used it on luma theme as well , same problem. Posted by Adeel Ishfaq

Thu, 06 Oct 2016 09:35:55 +0000

Please open ticket at our helpdesk and our developers will check what is wrong. Posted by Peter D.

do you have plans to updated this extension for magento 2 and when? Posted by mario

Sat, 01 Oct 2016 06:51:32 +0000

Yes sure we are planning to migrate that module to Magento 2 within next 2 monthes. Posted by Peter D.

We use configurable products with associated simple products in our shop. Can we use simple products own image as color swatch ? Posted by Nath

Wed, 28 Sep 2016 05:20:32 +0000

Such feature will require extension modification. It isn't possible right out of the box. Posted by Peter D.

Hi, Do you plan to add a crawler ? Is this addon work with Amasty Product Parts Finder and Amasty Color Swatches Pro ? Posted by Nath

Wed, 28 Sep 2016 05:19:39 +0000

Our extension already has crawler as part of our Cache module. Also it should be working with Amasty modules right out of the boxe. Posted by Peter D.

Hello, I've just implemented the plugin in my magento webshop but the product images now have a black box in the image. The image is a .png so it might be because of scaling. Is there anything I can do to fix this? Posted by Brandon Oldenhof

Thu, 22 Sep 2016 09:46:03 +0000

You can try edit app\design\frontend\base\default\template\tm\easylightbox\catalog\product\view\media.phtml and add add the keepFrame(false) method call prior to calling the resize() method. Posted by Peter D.

Hello! I'm trying to find the string "More Views" that shows underneath the main product image. Can you tell me where that is located? It needs to be changed. Posted by Brandon Oldenhof

Thu, 22 Sep 2016 09:43:29 +0000

You can change that words at app\design\frontend\base\default\template\tm\easylightbox\catalog\product\view\media.phtml Posted by Peter D.

Hello. Is there a way to change the field placement in admin area? I'd like to place the Additional Field #1 to top of the (single) Order page of the Admin area. I found out I have to edit the template files, but what is the right template? Would be great if you could point me to the right way. Posted by Toni Lahtinen

Wed, 21 Sep 2016 05:45:14 +0000

Hi, sorry do you want to change position of that field for checkout page on fronend or change it's position for admin order interface? Posted by Peter D.

Hello, Does magento firecheckout 3.7 released sept.9 2016 support magento enterprise edition 1.14.2.4 ? Thanks Posted by Mike

Wed, 14 Sep 2016 12:50:55 +0000

Yes sure it works fine with recent Magento 1 EE release. Posted by Peter D.

For Prolabels I have a date attribute that I want to display but I only want Month and Year is there a way of formatting this in the "Image Text" field without having to create another attribute? Thank you, Paul Posted by Paul Binnell

Mon, 12 Sep 2016 09:43:36 +0000

Such feature will require custom modificaiton of our module. You can contact us at http://templates-master.com/contacts/ in case you are interested in applying that changes to your site. Posted by Peter D.

I quess this checkout works with Argento as it is shown on the Argento theme. Also does this allow input of a coupon code at the checkout stage as a lot of customers miss the view basket to input the code? Posted by Kevin Venison

Wed, 07 Sep 2016 16:54:02 +0000

Yes sure it works right out of the box with Argento template. Discount code block can be enabled and disabled on Fire checkout page from extension configuration. Posted by Peter D.

Hi, You have a "Get Discount" button on the side of the page. Is this a Magento extension that you sell? Regards Paul Posted by Paul Matthews

Wed, 07 Sep 2016 16:48:15 +0000

It's our Social suite extension. Posted by Peter D.

Is it possible to show also the Layered Lavigation at the product highlight pages from your extension (http://templates-master.com/magento-products-highlight.html) ? So that you will see the layered navigation also at these Pages like Featured, On Sale, New Products, ... If not, will it be implemented in the next time? Regards Posted by Gino

Sat, 03 Sep 2016 08:51:44 +0000

Really sorry but right now we can offer only integration with Dailydeals and Attribute Pages modules. Posted by Peter D.

Is it possible to show also the Layered Lavigation at the product highlight pages from your extension (http://templates-master.com/magento-products-highlight.html) ? So that you will see the layered navigation also at these Pages like Featured, On Sale, New Products, ... If not, will it be implemented in the next time? Regards Posted by Gino

Sat, 03 Sep 2016 08:52:05 +0000

Any updates to the question? Posted by Gino

Over time some of my product URLs have changed, yet the old URLs seem cached in this extension, which is creating 404 errors for my website. What can be done about that? And is there a way to get this extension to use Magento's URL rewrites when a product URL is changed? Thanks! Posted by sean

Mon, 29 Aug 2016 06:52:51 +0000

Our extension should use new products urls. Please contact our support at http://templates-master.com/contacts/ so we can check that issue. Posted by Peter D.

Widget is not display into the category page, Also select widget option to "yes". how can I display? Posted by vinod kumar

Fri, 26 Aug 2016 17:10:50 +0000

Can you tell us if you can see testimonials in admin and testimonials interface on frontend? Posted by Peter D.

Can you track abandoned carts if user is not logged in? Posted by Steve

Fri, 19 Aug 2016 08:27:04 +0000

Yes sure, as soon as customer will enter his email and proceed to other step his cart session will be captured by our extension. Posted by Peter D.

Just bought your extension and several others- and seem to be having a hard time getting product videos to work. Please help Posted by Andy Brown

Fri, 12 Aug 2016 20:27:19 +0000

Please contact our support at http://templates-master.com/contacts/ and our developers will be glad to help you. We do offer free extension installation so you have nothing to worry about. Posted by Peter D.

Hi, can you tell me if this extension is already available for Magento 2? Posted by Lorana

Wed, 10 Aug 2016 12:47:03 +0000

It's already available at Swissuplabs site. Posted by Peter D.

Hello. How I can use that plugin only on Home? Posted by Eugeny Onegin

Thu, 04 Aug 2016 10:36:39 +0000

Sure, you can do that. You can simply insert that module as widget to your home page content. Posted by Peter D.

where is the manual? install.html does not work Posted by Elijah Clark

Fri, 15 Jul 2016 22:17:45 +0000

Please check installation instructions at http://templates-master.com/magento-cdn-installation-instructions Also we do offer free installation services so you can open ticket at http://templates-master.com/contacts and our developers will install it for you. Posted by Peter D.

Hi When will this be available for Magento 2? Thanks Neil Posted by Neil Davey

Mon, 11 Jul 2016 11:21:54 +0000

We already have that module release for Magento 2 at https://swissuplabs.com/magento-extensions.html Posted by Peter D.

How can I run the cron job manually from CLI for this extension? Posted by Andy

Wed, 06 Jul 2016 15:49:36 +0000

Sorry but that isn't possible in current release. Posted by Peter D.

Is it possible to show also the Layered Lavigation at the product highlight pages from your extension (http://templates-master.com/magento-products-highlight.html) ? So that you will see the layered navigation also at these Pages like Featured, On Sale, New Products, ... If not, will it be implemented in the next time? Regards Posted by Gino

Thu, 16 Jun 2016 09:57:22 +0000

Sorry but we still have technical problem and can't publish release with that feature. Posted by Peter D.

Is it possible to hide empty categories, which have no products and they would be visible again if stock has been changed? If not, maybe this could be added as a new feature. Posted by Gino

Thu, 16 Jun 2016 09:51:21 +0000

Thank you for your suggestion. We will consider adding that feature to next releases. The only one problem we can see right now is that it can cause performance problems on large catalogs. Posted by Peter D.

Is it possible to show also the Layered Lavigation at the product highlight pages from your extension (http://templates-master.com/magento-products-highlight.html) ? So that you will see the layered navigation also at these Pages like Featured, On Sale, New Products, ... If not, will it be implemented in the next time? Regards Posted by Gino

Thu, 16 Jun 2016 09:27:08 +0000

Any news to the questions? Posted by Gino

Is there a way to display sold together in shopping cart page? Similar to crosssell block. Posted by Adrian Goh

Thu, 02 Jun 2016 17:31:09 +0000

Right now it isn't possible right out of the box but in case you are interested in that feature it can be added to next release. Please contact our support for more details. Posted by Peter D.

How can I apply desc sorting for any products. I like to sort product from most expensive to cheapest. or named from Z to A. How to do that? Posted by Tomek

Mon, 30 May 2016 09:12:03 +0000

You can check more information on that issue http://docs.swissuplabs.com/m1/extensions/highlight/widgets/settings/#sort-order Posted by Peter D.

Hi. Do you plan to add emails sequence and trigger that will stop the sequence like other Abandoned carts extensions has? Its very important because now all emails are "separated" from each other. and very ofter schedule should be terminated. Posted by Tomek

Fri, 27 May 2016 15:06:00 +0000

Yes we are planning to add such features. You can open new ticket so we can discuss all details. Posted by Peter D.

Is this compatible with Firecheckout? will it catch email ajax field instantly? Posted by Tomek

Fri, 27 May 2016 11:54:41 +0000

Yes it works right out of the box. It also can capture emails before submitting order and registering as customer. Posted by Peter D.

Any option to exclude out of stock products from recommendation blocks? also from Who bought this item also bought and any other TM upsell/crossell blocks? I have store with out of stock products that are visible always, but upselling with them is a misguide Posted by Tomek

Wed, 25 May 2016 14:13:01 +0000

Such task will require small extension modification as it fully depends on catalog settings right now. Posted by Peter D.

hi! My shop running magento and with your Free Magento Absolute Theme. but when i install the default iphone mobile theme, the theme does not work, can you help me. when i use magento's blue theme and install the default iphone mobile theme, it is work fine. Posted by TONY

Thu, 19 May 2016 15:53:16 +0000

Please contact our community support at https://swissuplabs.com/magento-forum/. They will be glad to help you. Posted by Peter D.

Nice Theme, The first day i Installed it i use to see the products on the home page, now i re uploaded the products but i can not get them at the home page. I would like to get my design exactly as your demo !! What do I have to do ? Posted by darren simon

Thu, 19 May 2016 15:52:18 +0000

Can you tell us if you set any product as new or featured in admin? Posted by Peter D.

hi! My shop running magento and with your Free Magento Absolute Theme. but when i install the default iphone mobile theme, the theme does not work, can you help me. when i use magento's blue theme and install the default iphone mobile theme, it is work fine. Posted by TONY

Thu, 19 May 2016 08:54:04 +0000

hi! My shop running magento and with your Free Magento Absolute Theme. but when i install the default iphone mobile theme, the theme does not work, can you help me. when i use magento's blue theme and install the default iphone mobile theme, it is work fine. Posted by TONY

Mon, 16 May 2016 13:58:19 +0000

If you want to enable separate theme for mobile devices you can use exceptions in System > Configuration > Design. Posted by Peter D.

We are interested at your extension. Does your extension support defer parsing of JavaScript? I mean to move JavaScript to page footer? If not will you implement it in next time? I think this would be an important feature. Posted by Gino

Thu, 12 May 2016 13:54:14 +0000

Sorry but that feature isn't supported in current release. We are still looking for ways to implement it without breaking Magento default js scripts. Posted by Peter D.

Will this plug-in be available for Magento 2? Posted by Ignacio Mella

Sun, 01 May 2016 09:22:25 +0000

We are planning to release it within next month. Posted by Peter D.

I am thinking of using Fire Checkout 3.3 with Alpha Bank (Greek bank) e-Commerce https://www.magentocommerce.com/magento-connect/alpha-bank-e-commerce-1.html (the extension provides Alpha Bank e-Commerce payment gateway integration). Is there something that I should be aware of? Thank you. Posted by Nikolas Branis

Tue, 26 Apr 2016 08:23:38 +0000

Hi, we do offer free integration services with third part modules. So the best way is to place order on our extension and our developers will install it for you and work on integration if needed. Posted by Peter D.

I want to add accessories tab.so i have used inchoo's custom linked product module.. How can i show accessories tab using easytabs.?? Posted by nilesh jadhav

Sun, 17 Apr 2016 12:08:32 +0000

Please contact our community support at https://swissuplabs.com/magento-forum/ and they will help you. Posted by Peter D.

I want to add accessories tab.so i have used inchoo's custom linked product module.. How can i show accessories tab using easytabs.?? Posted by nilesh jadhav

Sat, 16 Apr 2016 14:10:27 +0000

Thanks for the reply :) . I have tried many combinations of name for block type. but it didnt work. I am giving sample code.can you please tell me what is the exact name for block type. [config.xml] 0.0.1 Inchoo_CustomLinkedProducts_Block Inchoo_CustomLinkedProducts_Helper .. . . . . .. . Thank you :) Posted by nilesh jadhav

I want to add accessories tab.so i have used inchoo's custom linked product module.. How can i show accessories tab using easytabs.?? Posted by nilesh jadhav

Fri, 15 Apr 2016 10:51:31 +0000

You should create "Custom tab" in admin Easy tabs interface. You will need to set Block name and Template path for that tab. You can check what is block name and template path in inchoo's extension xml file. Posted by Peter D.

Is this template ready for Magento 1.9.2? Posted by Amine BENNANI

Thu, 07 Apr 2016 12:21:16 +0000

Yes but i would suggest you to consider using our http://argentotheme.com/ which offer same design but much more features. Posted by Peter D.

Is this extension Mobile Responsive, or does the timer get omitted on Mobile View? Posted by Hector L.

Sat, 19 Mar 2016 10:45:06 +0000

Yes this module is created as mobile design friendly. Posted by Peter D.

Hello. I install EasyTabs but only I can see the tabs on the basic templates. I've installer Meigee - harbour with personalized design. How I can see EasyTabs on this design?? Thanks Posted by Alfredo Jiménez

Sat, 19 Mar 2016 10:44:23 +0000

Such task will require more details investigation as most likely your template missing some core blocks on products page. Posted by Peter D.

Hi Is this extension compatible with the Ultimo theme? Posted by Robert

Sat, 19 Mar 2016 10:43:45 +0000

Yes this extension works fine with that template. In case you will face any conflict you can contact our support team and it will be fixed for free. Posted by Peter D.

I tried Order Version 3.4.0 fire ajax does not work and review of the order in 3 columns. It can be Magento version 1.9.2.4.? Posted by Jose Manuel

Wed, 09 Mar 2016 22:43:55 +0000

I found the problem checkout-3 columns.phtml opening the key { is not in the line 145 firecheckoutWindow = new FC.Window ({ Posted by Jose Manuel

I tried Order Version 3.4.0 fire ajax does not work and review of the order in 3 columns. It can be Magento version 1.9.2.4.? Posted by Jose Manuel

Wed, 09 Mar 2016 21:41:46 +0000

We found that the checkout-3 columns.phtml file is not equal to the final. We replaced by previous version, now ok Posted by Jose Manuel

I tried Order Version 3.4.0 fire ajax does not work and review of the order in 3 columns. It can be Magento version 1.9.2.4.? Posted by Jose Manuel

Wed, 09 Mar 2016 14:31:39 +0000

No, most likely it's some conflict either with template or installed extension. Please contact our support and we will fix that problem. Posted by Peter D.

Maybe you could add a search and autocomplete cache to the extension? This would be a great feature for the Magento Ajax Search And Autocomplete extension you provide. Posted by Gino

Wed, 24 Feb 2016 11:53:24 +0000

Unfortunately we can't, because it's generates to many cache entries. Apparently we removed this feature in one of releases to improve cache speed. Customers who wants to cache this pages, can add them manually in cache configuration "Cacheable pages" but I don't recommend to do this. Posted by Peter D.

is there a way to Add Expires headers to the easy catalog images extension? Posted by kyle busch

Mon, 15 Feb 2016 18:04:13 +0000

Expires headers tag should be added using either Apach or Nginx server configuration. Posted by Peter D.

Is it possible to show also the Layered Lavigation at the product highlight pages from your extension (http://templates-master.com/magento-products-highlight.html) ? So that you will see the layered navigation also at these Pages like Featured, On Sale, New Products, ... If not, will it be implemented in the next time? Regards Posted by Gino

Tue, 09 Feb 2016 21:50:36 +0000

Thank you for your interest. We are planning to add such compatibility in next extension releases. Posted by Peter D.

Hi Support, Thanks for this nice extension. I want to display the testimonials at the end of the left sidebar in the magento 1.9.2.x, but its still display on the top of the left sidebar. please help me to display it on the bottom of the left sidebar. Posted by Surendra Singh

Tue, 02 Feb 2016 14:21:01 +0000

Please contact our support and share your widgets settings so we can check what is wrong. Posted by Peter D.

Does this module support the 'Collect In Store Checkout Shipping Option' module (https://www.magentocommerce.com/magento-connect/collect-in-store-checkout-shipping-option.html) Or different free 'Pickup' modules, which show the pick-up address instead of the customer shipping address in the overview + order details? Posted by Dirk Latijnhouwers

Fri, 15 Jan 2016 14:56:30 +0000

Yes it should be working fine. Posted by Peter D.

I'm using this extension with my argento theme. Your latest release creates a huge drawback. In previous versions the highlight widget allows me to customize the "See all products" link to point to any category I want. This is very convenient when I want to highlight certain products from a category and customers can click on that link to display all products from that category. This make your extension very flexible, I can display any type of product category on the homepage. In your latest release, your Highlight widget has only these predefined pages: example.com/highlight?type=new example.com/highlight?type=bestsellers example.com/highlight?type=featured example.com/highlight?type=onsale example.com/highlight?type=popular. This is very limited and make your extension much less flexible. For example I can't show the new products from a specific category. Why you remove such a very useful feature. Posted by Mai Tran

Mon, 11 Jan 2016 10:12:16 +0000

Patch was just sent to you. Posted by Peter D.

I'm using this extension with my argento theme. Your latest release creates a huge drawback. In previous versions the highlight widget allows me to customize the "See all products" link to point to any category I want. This is very convenient when I want to highlight certain products from a category and customers can click on that link to display all products from that category. This make your extension very flexible, I can display any type of product category on the homepage. In your latest release, your Highlight widget has only these predefined pages: example.com/highlight?type=new example.com/highlight?type=bestsellers example.com/highlight?type=featured example.com/highlight?type=onsale example.com/highlight?type=popular. This is very limited and make your extension much less flexible. For example I can't show the new products from a specific category. Why you remove such a very useful feature. Posted by Mai Tran

Mon, 11 Jan 2016 10:02:55 +0000

Please send the patch to my email maitrant@gmail.com. You definitely should bring back that feature. It make your extension stand out. Posted by Mai Tran

I'm using this extension with my argento theme. Your latest release creates a huge drawback. In previous versions the highlight widget allows me to customize the "See all products" link to point to any category I want. This is very convenient when I want to highlight certain products from a category and customers can click on that link to display all products from that category. This make your extension very flexible, I can display any type of product category on the homepage. In your latest release, your Highlight widget has only these predefined pages: example.com/highlight?type=new example.com/highlight?type=bestsellers example.com/highlight?type=featured example.com/highlight?type=onsale example.com/highlight?type=popular. This is very limited and make your extension much less flexible. For example I can't show the new products from a specific category. Why you remove such a very useful feature. Posted by Mai Tran

Mon, 11 Jan 2016 09:56:01 +0000

I think we can return the old behaviour in the next release. It was removed becase of configurable page urls. For now you can apply the patch that our support can send to you. Posted by Peter D.

I want to upload a large product image so that the our customer can have a detailed view of products. However does the large image affect the page loading speed. I assume it only loads the already re-sized main image 512x512, the original size is only loaded when the customer enlarge it. Posted by Mai Tran

Mon, 11 Jan 2016 09:33:26 +0000

By default large products images are loaded when popup window is opened. Posted by Peter D.

hello , i use this module but in my product page i have two tab with content ..!! how can i replace easy tab with normal tab in my theme i use magento version 1.9.01 and veneno theme in my site.. please tell me a good solution Posted by diba

Wed, 06 Jan 2016 15:29:46 +0000

Before installation of Easy tabs you should remove tabs that are part of your template. Posted by Peter D.

Can this extension use the existing "manufacturer" attribute, I have almost 2000 items and around 50 brands, it would be a huge job to manually set attributes for each item. Posted by Aaron Langlois

Wed, 06 Jan 2016 15:29:08 +0000

Yes sure you can create unlimited number of pages based on any existing attribute. So you should not feel anything manually if you already have all this data. Posted by Peter D.

Is it possible to do if(check prolabel id){ //dosomething } in product detail page? Posted by Thilina G

Mon, 04 Jan 2016 17:17:04 +0000

Yes it can be done but you should contact our support for more details about what can be done. Posted by Peter D.

Is it possible to do if(check prolabel id){ //dosomething } in product detail page? Posted by ThilinaG

Mon, 04 Jan 2016 17:16:52 +0000

Yes it can be done but you should contact our support for more details about what can be done. Posted by Peter D.

Great extension....my product page looks great with this functionality but i have a small issue i cannot set questions tab... i referred your documentation, it shows i have to set " tm/askit/list.phtml" in template field and i set it but can't see questions tab also askit folder doesn't exist in my frontend template folder... what can i do now? Posted by Ruban Pragmatic

Mon, 04 Jan 2016 10:34:25 +0000

Can you tell us if you have Askit extension already installed? Posted by Peter D.

sorry my english. I have a similar problem when I add the class and he and placed on the line below unformatted and error in the search box of the site, follow the link below store http: www.mjbconstrucao.com.br/loja Posted by matheus baldo

Tue, 29 Dec 2015 07:07:13 +0000

Sorry but i don't see that problem. Right now at your site i can see that your store has more categories in top menu then it have space for. Posted by Peter D.

Hello, First of all, thanks a lot for this nice theme. I have it installed on localhost (Magento 1.7.02) Everythings works well. Question: I moved the search bar outside the header, because i needed more space to my 12 categories. When I startet the second layer of categories in the top nav menu bar, I noticed that it went out of the header and devide the header from the main block. I have incresed the header high but the second layer of top nav remain positioned between header and main block. I would like to fit the top nav menu bar in the middle of the header mantaining the 2 layer categories. I wounder how can I resolve this? Or at least where should I look forward to do it? Thanks in advance for your answer, Erik Posted by Erik Johansen

Sat, 26 Dec 2015 20:09:34 +0000

sorry my english. I have a similar problem when I add the class and he and placed on the line below unformatted and error in the search box of the site, follow the link below store http: www.mjbconstrucao.com.br/loja Posted by matheus baldo

does this make custom options in dropdown display too,it only mentions configurable? Posted by mark klagsbrun

Tue, 01 Dec 2015 17:13:31 +0000

This extension works with all types of products options. Posted by Peter D.

Hello, we are actively using Askit questions on our eshop and already have several hundred answered questions. However, we desperately need a possibility to assign question to several products/categories/CMS. Organizing questions into FAQ topics is also very needed. Otherwise all questions page is a mess... Please, please, add this functionality... Posted by Tomas Kovac

Mon, 30 Nov 2015 17:25:35 +0000

We will consider adding such feature in extension release for Magento 2.0. Posted by Peter D.

hello, we have this problem with your extension. can you please help us: a:5:{i:0;s:221:"SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') OR () OR () OR ()' at line 4";i:1;s:2135:"#0 /web/lib/Varien/Db/Statement/Pdo/Mysql.php(110): Zend_Db_Statement_Pdo->_execute(Array) #1 /web/app/code/core/Zend/Db/Statement.php(291): Varien_Db_Statement_Pdo_Mysql->_execute(Array) #2 /web/lib/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Statement->execute(Array) #3 /web/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT COUNT(DI...', Array) #4 /web/lib/Varien/Db/Adapter/Pdo/Mysql.php(428): Zend_Db_Adapter_Pdo_Abstract->query('SELECT COUNT(DI...', Array) #5 /web/lib/Zend/Db/Adapter/Abstract.php(825): Varien_Db_Adapter_Pdo_Mysql->query(Object(Varien_Db_Select), Array) #6 /web/lib/Varien/Data/Collection/Db.php(225): Zend_Db_Adapter_Abstract->fetchOne(Object(Varien_Db_Select), Array) #7 /web/app/code/local/TM/AjaxSearch/Block/Result.php(136): Varien_Data_Collection_Db->getSize() #8 /web/app/code/local/TM/AjaxSearch/Block/Result.php(322): TM_AjaxSearch_Block_Result->_prepareProducts() #9 /web/app/code/local/TM/AjaxSearch/controllers/IndexController.php(38): TM_AjaxSearch_Block_Result->getSuggestions() #10 /web/app/code/core/Mage/Core/Controller/Varien/Action.php(418): TM_AjaxSearch_IndexController->indexAction() #11 /web/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('index') #12 /web/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #13 /web/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch() #14 /web/app/Mage.php(684): Mage_Core_Model_App->run(Array) #15 /web/index.php(94): Mage::run('', 'store') #16 {main}";s:3:"url";s:15:"/de/ajaxsearch/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:2:"de";} Posted by q23

Mon, 23 Nov 2015 12:30:28 +0000

Please contact our support at http://templates-master.com/contacts/. We have to check that issue at your store. Posted by Peter D.

Hi I have this extension ( it's great ) but will there but free updates ? i would like to update my store to 1.9.2.2 Posted by Dennis de Ruiter

Sat, 21 Nov 2015 20:55:41 +0000

All our extensions are provided with 1 year free upgrade period. Please login to your account and download recent release. In case you support period is over you can get additional year of support and updates for 30% of extension price. Posted by Peter D.

i installed this easytab extension. my tab didn't show up it all. my existing tabs started showing up twice. eventually i disabled easytab module in System>config>advance . is there any help u can do ? Posted by jibrail khan

Sat, 21 Nov 2015 20:52:25 +0000

There is conflict with your theme tabs. You should disable them before installation of our extension. Posted by Peter D.

How do I activate within a link? i.e.: rel="?" Posted by Chris Roberts

Fri, 13 Nov 2015 19:42:39 +0000

You should do something like:

You can find more examples at http://highslide.com/#examples Posted by Peter D.

How can I disable it for the product gallery but still use it for html links? Posted by Chris Roberts

Fri, 13 Nov 2015 19:42:27 +0000

1 Open ligthboxpro,xml
2 Comment
    >


3 That's all
Posted by Peter D.

Hello. After install the extension everything looks good on the admin panel. But on the product page I can't see changes. I already enabled the easy tabs on the System -> Configuration page and I already cleared the cache. Can you help me? I'm sorry about my english, I speak spanish. Posted by Federico

Thu, 12 Nov 2015 20:44:30 +0000

Please check your template if it has product.info.additional container at products page template. Posted by Peter D.

Hi, Will the extension work well with Magento C E ver. 1.9.2.1 ? Has anyone tried it? Thanks Posted by Chris Ezimoha

Wed, 04 Nov 2015 09:51:04 +0000

This extension works fine with 1.9.2.1. Posted by Peter D.

Hi, How to set facebook button in category product list page. Posted by priya mishra

Fri, 30 Oct 2015 12:33:34 +0000

Do you want to add like button to entire category or just products listed on that category? Posted by Peter D.

When I unzip magento_easy_lightbox-1.0.4.tgz I get magento_easy_lightbox-1.0.4/Mage You say to upload Mage to root? Doesn't make sense. Posted by Alex Coulstring

Wed, 28 Oct 2015 23:49:09 +0000

Please download extension files from our store as 1.0.4 is outdated version. Posted by Peter D.

Good day, I am trying to extend the width of our Easy slide banners to the full width of the website. Currently, the banner resides left justified and there were other elements to the right of it. We have since, removed most of the elements from the right side of the banners. Leaving an empty block. www.testforce.com. We would like the banner to go across the entire top. How can we achieve this? Posted by Mayank Shail

Tue, 27 Oct 2015 08:36:16 +0000

Right now your slider is placed at .main container which has limited width so you can't make slider width 100%. You should move slider out of the container and after that it should be working fine. Posted by Peter D.

When running Google's structured-data/testing-tool/ the last breadcrumb has an error for the last item Breadcrumb 4, that is the the title/name. Google seems to want an URL and title. It would seem it should not require either for the last breadcrumb. I was able to add the title; by inserting []: htmlEscape($_crumbInfo['label']) ?> , but anything beyond this turns the name/title into a link and does not look right on the product page? So? is there a way to tell Google this is not a link, but the item name? or Why would the last item need to have a URL? Maybe the last should not be a URL Google's answers are circular and rhetorical! Posted by James Niland

Tue, 20 Oct 2015 17:14:35 +0000

Can you tell us what extension version do you use? Posted by Peter D.

1/ Please, would you consider adding the possibility to add additional products/categories to the question? We use your extension, and many times the question is relevant to more products or categories. So, we would like to display the Q+A in ALL RELATED products/categories 2/ When adding answer in WSIWYG editor I cannot use Magento variables/widgets. Please, can you enable this? Posted by Tomas Kovac

Sun, 11 Oct 2015 19:19:38 +0000

Thank you for your suggestion. We will consider such feature in next extension releases. Posted by Peter D.

How does the rating system work for those replying to queries? Posted by Nikhil

Fri, 09 Oct 2015 07:56:48 +0000

Yes, customers can rate their support experience on the store frontend. Posted by Peter D.

Hi, I upgraded mangento to 1.9.1. Easy Tabs is working as per normal. But, I cannot add a new Tab since status field drop down box is greyed out. I cannot click it to show Enable/Disable. Please help. I have also upgraded to the latest version but no luck. THanks Posted by Haroon Anwar

Thu, 08 Oct 2015 16:26:06 +0000

Please try download recent version from our store. After that please upload it and refresh your store cache. You should also check that compillation mode was disabled. Posted by Peter D.

Hello, the extension prolabel dont'work correctly on my website. i have no label in the my products that appeared. When i re-indexed label an error displayed : "mage registry key prolabelprice already exist". the version of prolabel is 2.2.1 can you help me please thanks Posted by Alexandre BELLATON

Thu, 01 Oct 2015 22:10:56 +0000

Please contact our support at http://templates-master.com/contacts. Our developers will check what is wrong. Posted by Peter D.

Hi, One very important feature this is lacking is the fact that it does not have the custom options for the products. Around 90% of my products have custom options and the products are not added to the cart because the custom options are not displayed therefore this is not very handy though it was my fault for not noticing it. Is it possible this can be added sometime soon? If so then when can we expect it implemented? Posted by Addy

Tue, 15 Sep 2015 17:11:23 +0000

We are working on new extension release that should allow to add products with custom options in sold together block. Posted by Peter D.

I have another question Mr.Peter :D In the homepage there is a block of New Products, And i was able to create a promotion attribute, any product that i want to change attribute promotion to yes, all of it will show up within and below the New Products block in the homepage. What i want to happen is that some/all of the products that was set to promotion should appear in home page but in a different block just below the New Products block and has a label of "Promos", i want it to have the same style as the New Products block. And also, i want to have new category "Promos" in a menu and all Promotion Products should appear in it :D. Can you please help me with this sir?im sorry im just new to magento. :( thank you very much. Godbless :) Posted by winry esforty

Fri, 04 Sep 2015 16:50:19 +0000

Sorry but that isn't possible with default Magento tools. You should use module like http://templates-master.com/magento-products-highlight.html in order to show such block. Posted by Peter D.

I've changed the setting from Configuration > Web > Use Web Server Rewrites to yes, so that i could get rid of the index.php on the url, and it Worked. And i have this product filter in the sidebar on the left. the title is "Shop By" i want to filter it through product brand. like "Acer, lenovo, Asus etc." and when i click one of this brand it redirects to the page that has an error like this: "There has been an error processing your request" and the current url of this error was "http://127.0.0.1:190/sample_website/electronics/computers/laptops-notebooks.html?brand=7" but when i try to filter it through prize it has no error. So I've changed it back the setting of "Use Web Server Rewrites" to No. and finally there was no error found filtering the brand. How can i solve this error? Thanks :D Posted by winry esforty

Fri, 04 Sep 2015 08:41:00 +0000

I didn't know what happened but it worked Now XD. Thanks :D Posted by winry esforty

I've changed the setting from Configuration > Web > Use Web Server Rewrites to yes, so that i could get rid of the index.php on the url, and it Worked. And i have this product filter in the sidebar on the left. the title is "Shop By" i want to filter it through product brand. like "Acer, lenovo, Asus etc." and when i click one of this brand it redirects to the page that has an error like this: "There has been an error processing your request" and the current url of this error was "http://127.0.0.1:190/sample_website/electronics/computers/laptops-notebooks.html?brand=7" but when i try to filter it through prize it has no error. So I've changed it back the setting of "Use Web Server Rewrites" to No. and finally there was no error found filtering the brand. How can i solve this error? Thanks :D Posted by winry esforty

Thu, 03 Sep 2015 16:49:44 +0000

This issue isn't related to our template but i think that you have some problem with Magento configuration. Our developers can review your site when it will be accessible online. Posted by Peter D.

how can i remove the index.php on the url? Posted by winry esforty

Tue, 01 Sep 2015 08:43:28 +0000

Thank you so much :D Posted by winry esforty

how can i remove the index.php on the url? Posted by winry esforty

Sun, 30 Aug 2015 10:25:46 +0000

You should simply go to admin > system > configuration > web and set Use Web Server Rewrites to YES. Posted by Peter D.

I've watched tutorials in youtube on how to change/update the categories and applied it on this template but i didn't work, what actually it does was the categories i added in admin panel it goes to subcategory of Product category so i got confused. The default categories is Home, Products, About Us, Testimonials, Contact Us and i was able to locate these three categories About us, Testimonials & Contact us in the CMS > Static Block > menu, but i didnt know where these two categories Home & Products can be find yet. Well, based on some questions posted here i was able to find these two categories: Home & Products in this path: app\design\frontend\default\f002\template\page\html\topmenu.phtml and it will surely reflect to your site when you edit categories there. But i don't think it is right to update the categories there. It should be on the admin panel > manage categories is the right way to update it, right? Can anyone please explain this to me? thanks :D Posted by winry esforty

Sat, 29 Aug 2015 02:33:33 +0000

Thank you very much for the quick response :D I've tried your suggestion it was really helpful, thanls :) Posted by winry esforty

I've watched tutorials in youtube on how to change/update the categories and applied it on this template but i didn't work, what actually it does was the categories i added in admin panel it goes to subcategory of Product category so i got confused. The default categories is Home, Products, About Us, Testimonials, Contact Us and i was able to locate these three categories About us, Testimonials & Contact us in the CMS > Static Block > menu, but i didnt know where these two categories Home & Products can be find yet. Well, based on some questions posted here i was able to find these two categories: Home & Products in this path: app\design\frontend\default\f002\template\page\html\topmenu.phtml and it will surely reflect to your site when you edit categories there. But i don't think it is right to update the categories there. It should be on the admin panel > manage categories is the right way to update it, right? Can anyone please explain this to me? thanks :D Posted by winry esforty

Fri, 28 Aug 2015 09:52:19 +0000

In case you want to use default position of categories in our template then you should simply remove that file app\design\frontend\default\f002\template\page\html\topmenu.phtml and refresh your store cache. Posted by Peter D.

how can i add category on menu? Posted by winry esforty

Fri, 28 Aug 2015 08:06:08 +0000

I've watched tutorials in youtube on how to change/update the categories and applied it on this template but i didn't work, what actually it does was the categories i added in admin panel it goes to subcategory of Product category so i got confused. The default categories is Home, Products, About Us, Testimonials, Contact Us and i was able to locate these three categories About us, Testimonials & Contact us in the CMS > Static Block > menu, but i didnt know where these two categories Home & Products can be find yet. Well, based on some questions posted here i was able to find these two categories: Home & Products in this path: app\design\frontend\default\f002\template\page\html\topmenu.phtml and it will surely reflect to your site when you edit categories there. But i don't think it is right to update the categories there. It should be on the admin panel > manage categories is the right way to update it, right? Can anyone please explain this to me? thanks :D Posted by winry esforty

Does the plugin restrict access to the Admin by IP? or does it only notify you if an IP that is not allowed accesses the Admin? Regards Luke Posted by Luke Riverstone

Tue, 25 Aug 2015 15:48:41 +0000

You can do both. Either open access only for allowed ip addresses or notify when somebody from non allowed address has logged in. Posted by Peter D.

Does this plugin work with NGINX? Posted by Luke Riverstone

Tue, 25 Aug 2015 15:47:50 +0000

Yes it works with Nginx. Posted by Peter D.

Is it possible to change the layout of the blocks on the checkout page so the various blocks fit better to avoid large blank areas on the page? Posted by Ck Tang

Thu, 16 Jul 2015 07:12:27 +0000

You can change both layout at Fire Checkout general layout file and also styles related to that blocks. So it can be done of course. Posted by Peter D.

Does this extension really support 2checkout payment method? I installed the official 2checkout extension and tried to checkout with Firecheckout but it stuck at the final step (submitting the order) where it redirects to a blank page. Posted by Peter T.

Wed, 15 Jul 2015 06:41:08 +0000

Yes it should be working fine. Please contact our support so they can check what cause that problem. Posted by Peter D.

Hello I am testing your product called easy tab. I can not create custom tab. I followed you below instructions. But what I believe instruction is not full. Just mention create new attribute. But what is the value etc do not mention. So overall way can not create the tab. so please help. Create custom tab with content taken from products attribute. 1. Go to Admin>CMS>Catalog Attributes>Manage Attributes and create new attribute. 2. Then go to Admin>Templates-Master>Easy Tabs. 3. At general details in the Block Type field select Easy Tab Attribute Block. 4. At widget options tab select content you need in the Attribute Code field. 5. Click Save button. Thanks Posted by Kazi

Mon, 13 Jul 2015 15:19:02 +0000

After you have created text attribute you have to add it to your products attributes set. Then you should add some value for this attribute. After that you can select that attribute to be used for custom attributes tab. Posted by Peter D.

Hi, is it possible to set a date range on manual labels? Obviously on special offer and new system labels you can set date ranges but can this be done for manual labels? Posted by Peter Symonds

Mon, 13 Jul 2015 15:16:51 +0000

Sorry but that isn't possible in current extension release. Posted by Peter D.

Hi, I have copied all the files received when bought into my Magento directory, however on my admin page there is no link to 'Manage Swatches' under admin-templates master-easy color swatches. What should I do to find this? Posted by James Wilce

Mon, 13 Jul 2015 15:15:52 +0000

Can you tell me if you have also cleared cache after copying files? Posted by Peter D.

Hey, Can i insert a URL key to the label? i'am having a label "shipping free from €.. " and i wil insert a URL too the shipping cost page. Is this possible? Posted by Joop Bakker

Tue, 30 Jun 2015 20:27:30 +0000

Do you want to make entire label url or just add html tags to some text in the label text? Posted by Peter D.

Hello. In the settings Fire Checkout 2.6 there is a tab "date and time of delivery". There are set dates for graduation. It would be good to do a date range for the exception. For example: 06 July 2015 - 16 July 2015. If a lot of dates, it is necessary to register manually every. It takes a lot of time. Thank you. Sincerely, Anatoly. Posted by Anatoliy Sokolov

Sat, 27 Jun 2015 11:28:33 +0000

Thank you for your interest. We had no request like that before and will check with developers team if it's possible to include feature like that in next extension releases. Posted by Peter D.

Good day. In the settings Fire Checkout there is a tab "date and time of delivery". It is configured field "Exclude weekend" - Yes., no. Us shipping is in addition to the weekdays, on Saturday. How do we properly set up the program to prevent only the resurrection? Apparently, the setup should look like this: Exclude Saturday" - yeah, no. "To exclude the resurrection" - yeah, no. Thank you. Sincerely, Anatoly. Posted by Anatoliy

Sat, 27 Jun 2015 11:27:39 +0000

Our extension is based on "Weekend Days" set in General Magento config settings. Right now we don't have option to set individuals holidays as weekends. Posted by Peter D.

Hello We want to buy this module (Sold Together) but we don't find discount price. If we sell 2 or 3 products together we need to have in back office extension a place to give different prices to products. Don't make sense if customer buy 2 or 3 products together pay the same price. Can this module do this? Posted by Paulo Aguiar

Fri, 26 Jun 2015 00:56:00 +0000

Current release doesn't have that feature but we are planning to add it in next extension releases. Posted by Peter D.

Can I eliminate the attribute name from the URL? For example, I want to build for the attribute "brand" a page with links to all the brands in my store. When someone clicks on the Adidas logo the URL will be mystore.com/adidas (and not mystore.com/brand/adidas)? Posted by Isaac S.

Mon, 22 Jun 2015 14:40:42 +0000

Sorry but that isn't possible with current extension release. Posted by Peter D.

Can I use it to display a specific attribute value? For Example, I've the attribute name "manufacturer", and I want to show all the values of "nike" products. I tried the following but it din't work. Please tell me the correct code: {{widget type="highlight/product_random" title="Highlight Products" products_count="4" column_count="4" template="tm/highlight/product/grid.phtml" class_name="highlight-any" manufacturer_filter="nike"}} Posted by Isaac S.

Mon, 22 Jun 2015 14:40:10 +0000

Sorry but current extension release allow to show only attributes with yes/no type. Posted by Peter D.

Can I create attribute combination pages? For example, I want a page that has only has Nike products (attribute manufacturer) Women (attribute gender). Then I will build another page for just Nike Men etc. Posted by Isaac S.

Mon, 22 Jun 2015 14:35:59 +0000

Sorry but right now it's possible to use only one attribute for brands page. Posted by Peter D.

How do you get images to resize after editing the sizes in system configuration? I've reduced the setting for image height leaving the width alone. The images will not resize to the new setting even if I delete them from the category then add them again. Posted by Michael Davidson

Thu, 18 Jun 2015 18:29:08 +0000

Figured it out. I was using a widget and had to also alter the settings there. Deleted old files off server just in case and all is well. Posted by Michael Davidson

I installed it. it was sucessfull but page menus not working. Posted by ranjan christopher

Wed, 17 Jun 2015 08:48:12 +0000

Can you share link to your site so we can check what is wrong? Posted by Peter D.

Hello, my webshop had the firecheckout extention. Now we would like to add a house number next to the address field. On Google I found a solution with adding a javascript on the bottom of the checkout page, but that didn't work. Do you know how I can fix this? Posted by Bas

Wed, 03 Jun 2015 14:45:17 +0000

Yes of course: https://gist.github.com/rommmka/d22251c937e84786b71d That is what I did, without any solution. Later I've installed an extention that sort of solved my problem but I would still like to know how to fix it. ( this is that extention: http://www.magentocommerce.com/magento-connect/postcode-nl-address-validation-and-fraud-risk-check.html ) Posted by Bas van den Heuvel

Hello, my webshop had the firecheckout extention. Now we would like to add a house number next to the address field. On Google I found a solution with adding a javascript on the bottom of the checkout page, but that didn't work. Do you know how I can fix this? Posted by Bas

Wed, 03 Jun 2015 14:39:46 +0000

Can you send us link to solution that you have applied to your store? Posted by Peter D.

Hi, I have installed this extension (thanks for it by the way). Everything is fine at admin panel, but I can not see the tabs in frontend product page. Magento cache is disabled, also copied skin files in custom theme folder. Can you please tell what I'm doing wrong? Thanks a lot. Posted by Bogac Erel

Fri, 22 May 2015 12:01:52 +0000

Please check if tabs are visible with degault Magento template. Posted by Peter D.

When I click on "Like", it opened a window where I can enter my comments. However this window expands too long downward as can be seen here http://gyazo.com/5e792fdecb9ebdd3ef83b3c269e52f27, it make the "close" and "add the comment" buttons disappear. Without clicking on these buttons, the discount code will not appear. Posted by Mai Tran

Fri, 22 May 2015 12:01:33 +0000

Please contact our support so we can further discuss that issue. Posted by Peter D.

I'm having issues adding new columns to an existing menu - on save the spinning icon never stops & the menu never saves. Mag CE 1.9.1.0 Posted by Eddie May

Tue, 05 May 2015 00:44:09 +0000

Please contact our support so they can check what is wrong. Posted by Peter D.

I'm having issues adding new columns to an existing menu - on save the spinning icon never stops & the menu never saves. Mag CE 1.9.1.0 Posted by Eddie May

Fri, 01 May 2015 10:58:02 +0000

This happening on Safari & Firefox - no errors are reported in FF inspector/console Posted by Eddie May

The install went well. However in the demo you have the "Where did you hear about us" field... how do I add this. Also it seems that the pop-up when I add things ot the shopping cart is now disabled. How do I get that back or is it just gone? Posted by Mike Jennings

Wed, 29 Apr 2015 10:15:42 +0000

Can you tell us what extension do you use in order to show pop up for shopping cart? "Where did you hear about us" field is added with checkout fields extension that is part of Firecheckout. Posted by Peter D.

I have installed the extensione, disabled cache and compilation, then logout and login to admin page. I have enabled it, and tab appears, but when i click on it, content not appear. How to do? Posted by massimo ferrara

Wed, 29 Apr 2015 10:12:29 +0000

Please send us link to any your products page. Posted by Peter D.

Does this work with PayPal website payments pro out of the box? Posted by Ck

Thu, 23 Apr 2015 15:12:18 +0000

Yes sure, it works right out of the box. Posted by Peter D.

Does it work with php 5.5 ? Posted by Alex

Fri, 10 Apr 2015 02:58:24 +0000

Yes, it works without any problems. Posted by Peter D.

Hi, great plugin, but a small problem: when I upload an image for an attribute in Product-Swatches, the previous uploaded image gets deleted. Problem happens in TM_EasyColorSwatches_Adminhtml_EasyColorSwatches_SwatchesController line 237 (unlink(realpath($path . $newPath));). Any solutions (without hacking this module)? Posted by Richard Vogel

Wed, 08 Apr 2015 23:07:09 +0000

Please contact our support at http://templates-master.com/contacts/ so they can check what is wrong. Posted by Peter D.

How do I uninstall this extension? Posted by Chris Streit

Fri, 27 Mar 2015 16:28:25 +0000

You should remove our extension code from your products page template and disable extension at app\etc\modules\TM_RichSnippets.xml. After that it will not affect your store. You can also remove all extension files after that. Posted by Peter D.

When will this menu have a single listing in the code and simply format based on the device? Currently, the entire menu is listed twice - once for desktops/laptops and once for mobile devices. This creates waaaay too much code on the backend and dilutes text/code ratio. I've had multiple consultants comment on this design flaw, so it's definitely an issue. Posted by Bill Ferris

Mon, 16 Mar 2015 17:54:33 +0000

Next major release will fix that issue. Thank you for your attention and reporting that problem. Posted by Peter D.

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Fri, 09 Jan 2015 16:41:05 +0000

Unfortunately it does not work with my 1.9 install either (rwd theme). Posted by TG

Does the navigation module have compatibility for mobile devices and layouts? Posted by Tyler Lloyd

Tue, 06 Jan 2015 06:09:24 +0000

No, current release doesn't have separate mobile menu. Posted by Peter D.

Hi, Google has released the Search Box rich snippet a couple of months ago. Will this be added to the next version of this extension in the near future or should I implement directly in Magento using customisation? Kind regards, Wim Posted by Wim Schuurbiers

Mon, 29 Dec 2014 13:22:20 +0000

We are considering adding that snippet in next extension release. Posted by Peter D.

I have recommend this extension to my client and he had purchased this extension. But there is one problem is coming on product detail page. Swatch images not working with Image zoom functionality. When I select a swatch option then it changes the main image but when mouse over on that main image for zooming, it shows image which was selected before. Posted by Prafull Kachhadiya

Thu, 18 Dec 2014 16:55:42 +0000

Please contact our support team. We have to integrate our swatches module with your zoom extension. Posted by Peter D.

Hello, Do you still offer updates for new Magento versions? Like 1.9.1 :) Thank you! Posted by Lucian Nan

Mon, 08 Dec 2014 11:18:12 +0000

Yes sure, we will publish it this week. Posted by Peter D.

Hi, how can we hide layered navigation sections with no attributes? For example I have multiple price checkboxes, but want to hide half of them that dont have any products. Tnx. Posted by Nikola Pervan

Mon, 01 Dec 2014 14:03:24 +0000

Please try do that at Admin > Catalog > Attributes > Manage Attributes select required attribute and choose config value Use In Layered Navigation - Filterable (with results). Posted by Peter D.

Hi, This ajax extention is seo friendly, google can crawl the ajax pages and how google rank the pages with ajax, is there any information about it ? Thanks Posted by caglar uns

Thu, 20 Nov 2014 10:50:38 +0000

Right now we have not noticed any SEO problems with our extension on thousands of stores where that extension is installed at. As far as i can see there is no duplicate pages creates and no other SEO errors caused. Posted by Peter D.

Hi, This ajax extention is seo friendly, google can crawl the ajax pages and how google rank the pages with ajax, is there any information about it ? Thanks Posted by caglar uns

Wed, 19 Nov 2014 14:46:55 +0000

yes , it will not benefit for seo I want to ask about problems, are you sure about, using ajax ( with your extention ) on magento will not any problem about Seo ? Thanks Posted by caglar uns

Hi, This ajax extention is seo friendly, google can crawl the ajax pages and how google rank the pages with ajax, is there any information about it ? Thanks Posted by caglar uns

Wed, 19 Nov 2014 14:36:32 +0000

Our extension create links only for action urls. This urls can be accessible with recent Google technologies but i don't think that it will benefit SEO to much. Ajax Pro will not create any duplicate pages problems for sure. Posted by Peter D.

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Mon, 27 Oct 2014 12:38:20 +0000

Same problem here.. Tryed a lot of things, no sucess.. I've already downloaded the last version from site, uploaded it, no sucess... Posted by Ricardo

Easy Lightbox shows a thumbnail on the product page even if there's only one product image. Then when the pop-up lightbox image is displays the image count of images shows the number of images as one more than there are actual images. The prev/next links also show an extra image. (standard magento does the same) I know I can change the first of those by editing line 74 of easylighbox/media.phtml so it only displays thumbnails if there's more than one image - which seems like a better option. But how would I change the count of images shown in the lightbox and change the prev/next links so they only show the correct number of images instead of repeating one? Posted by David Bell

Wed, 15 Oct 2014 12:37:57 +0000

What do you need to do on line 74 so it doesnt show the thumbnails if there is only one image associated to it Posted by Dominic Rand

We're using several cart rules based on the subtotal for scaled discounts. (>100€ = 10%, >200€ = 15%, etc) Now fire checkout uses the net price, while it should use the gross prive, and there for calculates with the wrong cart rule. The issue occurs only in fire checkout, not in cart and neither in the order. Our Setup is Magento 1.7.2 + fire checkout 2.4.5. Is this a known bug which was fixed in the 2.5 line? I cross checked in Magento 1.9 + fc 2.5.7. All works fine there. Best Daniel Posted by Daniel Faulwasser

Wed, 01 Oct 2014 09:48:13 +0000

Yes we have fixed one of possible reasons that could cause that problem. We would suggest to upgrade if possible. Posted by Peter D.

Why don't you implement Yahoo Login with this extension? We hava customers who requires Login with Yahoo. Thank You! Posted by Mihail Nae

Sun, 28 Sep 2014 12:50:29 +0000

Thank you for your suggestion. Will be added in next extension release. Posted by Peter D.

How do you change the knowledgebase url from /knowledgebase/ to something else like /customer-service/ (for example)? Posted by Matt Meade

Sun, 28 Sep 2014 10:22:44 +0000

It can be done but will require editing extension core files. Please contact our support for more details. Posted by Peter D.

Hi, I want to buy this extension. But I can't see any screenshot of this extension options in any add product page. Is it configurable in individual product page.? Thanks Posted by burcu han

Sat, 20 Sep 2014 20:30:52 +0000

There is no seprate interface on products page but you can create individual labels based on rules and assign them to any product. Posted by Peter D.

Hi, I want to use this plugin in the new magento 1.9 CE and disable the hover zoom of the package RWD. My question is : 1) is the plugin compatible with Magento CE 1.9? I have tried many other plugins but they all say that they are companble with 1.9 but they didnt work 2) can the plugin disable the default hover zoom on the product description page? please reply soon. thanks Posted by Vikrant Gupta

Fri, 19 Sep 2014 17:57:06 +0000

Yes it should be working fine. Posted by Peter D.

just need to be double sure that the plugin is compatible with the magento CE 1.9 and the latest rwd template. please reply soon Posted by Vikrant Gupta

Fri, 19 Sep 2014 17:56:49 +0000

Recent extension release should be working right out of the box. Posted by Peter D.

Can I use the product sliders in different categories or just on the home page? Posted by Javier de Regil

Wed, 03 Sep 2014 10:56:25 +0000

Yes sure sliders can be placed also on any page of your site. Posted by Peter D.

hi ajaxpro cart dropdown not working in safari. when i add product to cart then 'Items in Cart' dropdown not works but after refresh that page it works.....suggest plz Posted by shilpa verma

Tue, 02 Sep 2014 08:44:14 +0000

Can you tell us what version of Ajax Pro do you use? Posted by Peter D.

Does this work with older Magento 1.5.1? Posted by Jerry

Wed, 20 Aug 2014 17:49:53 +0000

Yes sure, should be working fine without any problems. Posted by Peter D.

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Tue, 19 Aug 2014 12:32:24 +0000

Stuck with the same issue, What need to be changed in xml file for the latest version of magento 1.9 ? Posted by Anil

Does this extension support Rackspace Cloud Files? Posted by Kosta Stolbunsky

Sun, 03 Aug 2014 18:58:56 +0000

Our developers are working on compatibility right now. Posted by Peter D.

Hi, does your extension work with worldpay? also I've been having issues with other one page checkout extensions (which I've been testing - including the bundled OPC checkout in magento 1.9 CE) with Ajax not loading in IE explorer 9 & 10)..have tested your demo & appears to work fine! so I'm guessing there would be no issues there? Have been using HardikAjaxCart (for adding items into the basket, which I quite like)..I guess that there would be no conflict here? Kind regards David Posted by David Cope

Sun, 03 Aug 2014 18:54:18 +0000

Our extension supports Worldpay but i don't sure for 100% about "Select Junior". In any case if you will have any compatability problems then our developers will fix that issue for free. Posted by Peter D.

Hi, does your extension work with worldpay? also I've been having issues with other one page checkout extensions (which I've been testing - including the bundled OPC checkout in magento 1.9 CE) with Ajax not loading in IE explorer 9 & 10)..have tested your demo & appears to work fine! so I'm guessing there would be no issues there? Have been using HardikAjaxCart (for adding items into the basket, which I quite like)..I guess that there would be no conflict here? Kind regards David Posted by David Cope

Sat, 02 Aug 2014 19:52:47 +0000

apologies, I meant Worldpay 'Select Junior' which uses HTML forms to send information about each purchase to WorldPay. I have a module installed - so I guess this will function ok? Posted by David Cope

Hi, I installed the ajax search today and it was working great except if I search for two words. If a product name is: "Brand - Model - Color" And I search for: "Brand Color" I get no hits. As i can see on magentocommerce.com this should work. (Second picture on "Magento Ajax Search And Autocomplete extension") What can I do? Posted by Bingo

Wed, 23 Jul 2014 10:52:27 +0000

Please contact our support so we can check what is wrong. Posted by Peter D.

What is it that this software does differently than what Magento does by default? We have a magento store with CDN through a sub-domain in back end for - skin / media / js. Posted by Rahul Mainee

Wed, 23 Jul 2014 10:52:04 +0000

Our extension provides support not only products images but also categories images and many other types of media. Also it works directly with Amazon S3 and Cloud front and allows to invalidate directly from Magento admin. Posted by Peter D.

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Sun, 20 Jul 2014 10:11:33 +0000

You can find it in xml code that is used to create each block. Posted by Peter D.

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Sat, 19 Jul 2014 15:51:16 +0000

Thank you, you are right, it worked. Could you also tell me, how do I find the 'alias' of a block so that I can unset it. Which file is it normally in? Posted by Yabo

Hello, I have used EasyTabs many times, and I like it a lot. But it does not work on the new RWD theme in Magento CE 1.9. If I switch the theme to default or anything else, EasyTabs works. But not with RWD. Do you know how to get them to work together? Posted by Yabo

Thu, 17 Jul 2014 11:36:38 +0000

Please use recent version available on our site. It should be working with RDW theme. Posted by Peter D.

How to display category images block in other place on category page? Posted by Customer

Wed, 09 Jul 2014 14:23:34 +0000

Please check next article http://templates-master.com/knowledgebase/index/view/faq/how-to-display-catalog-title-above-easy-catalog-blocks/ Posted by Peter D.

Billsafe extension is not working in our Magento enterprise with the checkitout extension. Please check it out here - http://upgrade.ospreyeuropestaging.co.uk/de_de/view-by-series/travel/sojourn-series/sojourn-80-1?color=91. You can add one product and go to the check out page. After entering the post code, the billsafe payment option become disabled. Kindly check and let us know your comments. Posted by Vasanthakumar Dharmalingam

Wed, 09 Jul 2014 14:23:06 +0000

Can you tell us what version of Firecheckout do you use? Posted by Peter D.

How to unistall AskIt Extension? Posted by Customer

Wed, 09 Jul 2014 14:22:42 +0000

They are using same core extension. Posted by Peter D.

How to unistall AskIt Extension? Posted by Customer

Wed, 09 Jul 2014 13:10:22 +0000

I use EasyCatalogImages, are these extensions use the same files repeatedly?? Posted by Customer

How to unistall AskIt Extension? Posted by Customer

Wed, 09 Jul 2014 11:15:22 +0000

You should simply remove askit code from products page template and then remove Askit files. Posted by Peter D.

How can I set the sort order of sub categories in alphabetical order? Posted by david klein

Mon, 07 Jul 2014 11:14:28 +0000

Sorry but that isn't possible with out extension customization. Posted by Peter D.

Can you update the demo site as well? The demo site looks horrible and does not have all the slider options either. There's no way to make an informed decision. Posted by Z3D Development

Thu, 03 Jul 2014 12:43:45 +0000

Sorry for that issue. We will update our demo server soon. Posted by Peter D.

Hi, We purchase this recently and found a bug, when adding a bundle product to wishlist the option of the bundle are not loading in the wishlist so when adding it from wishlist to cart there is an error about the options to be configured. we are working with magento ee 1.14 Posted by Felipe Aguilar

Thu, 03 Jul 2014 12:41:16 +0000

Can you contact our support at http://templates-master.com/helpdesk. Our developers will check what is wrong. Posted by Peter D.

Hi I have bought the plugin and installed it. How ever I don't want the search box where it comes. Can I load it using getLayout()->createBlock('mymodule/myblock')->setTemplate('mymodule/myblock.phtml')->toHtml(); ?> I have assumed my module name as Newmodule and my block name as Newblock.php. The phtml file for the block is assumed to be newmodule/newblock.phtml If yes I don't know what to replace mymodule and myblock with? Posted by Tousif ahmed

Thu, 03 Jul 2014 12:40:45 +0000

Yes sure you can create block in that way. Please notice that module xml files should be also executed in order to include module css and js files. Posted by Peter D.

Hi, i'm a newbie and i dont know how to use the "Left Menu", i'm using the free version, i tried to use the steps from an answer here in the faq but didn't worked. (I cant paste the link, because when i do this i'm marked as a spammer =/ I just want to make a left menu with my categories, somebody could help me ? Thx. sorry my english is not very good Posted by Vinicius Macagnani

Thu, 03 Jul 2014 12:39:33 +0000

In case you are having problem using our product please try to submit ticket at http://templates-master.com/helpdesk Posted by Peter D.

Hello, do this extension work with custom templates and do it use already visible content or do your extension add another block with all information for all rich snippets tag? Regards, Dennis Posted by Dennis Martschinneck

Fri, 27 Jun 2014 12:09:15 +0000

This extension works on custom templates. You should just apply several changeso code of your products page template. Posted by Peter D.

I enabled the fire checkout, but it didn't show when I try to checkout, after I click checkout button in shopping cart page, it show magento default checkout page. Posted by Ethan Zeng

Mon, 23 Jun 2014 13:05:30 +0000

Please contact our support at http://templates-master.com/helpdesk. It looks like your theme have hardcodded checkout page links. Posted by Peter D.

Does the extension support ebizmarts sagepay extension with 3D secure enabled? at before, we have an extension which can support sagepay with 3D secure disabled, but when we enable the 3D secure, it done work with sagepay, so before I buy this extension, I need confirm this extension can work with sagepay 3D secure. Posted by Ethan Zeng

Mon, 23 Jun 2014 12:49:32 +0000

Our clients used Firecheckout with that option so it should be working fine. In case you will have any problems you can contact our support and our developers will apply compatibility patches for free. Posted by Peter D.

I have pursed the extension askit and askme. But I can not make it works on my website. a:5:{i:0;s:101:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento.askit_item' doesn't exist";i:1;s:6233:"#0 ..... So,what is problem? could you make it more user friendly? Posted by Jeremy Zhang

Wed, 18 Jun 2014 12:55:45 +0000

It looks like extension installation was interupted and not all tables where created. Please contact our support at http://templates-master.com/contacts so we can help you with that problem. Posted by Peter D.

How can I add it to CMS pages? Preferably by XML Layout change for a single page. Posted by Pfeiffer

Wed, 11 Jun 2014 00:12:07 +0000

I have pursed the extension askit and askme. But I can not make it works on my website. a:5:{i:0;s:101:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento.askit_item' doesn't exist";i:1;s:6233:"#0 ..... So,what is problem? could you make it more user friendly? Posted by Jeremy Zhang

My store is in Brazil and would like to know if the freight calculator I have installed the magento theme will work on this mobile Posted by Idemir E. Medeiros

Thu, 05 Jun 2014 15:34:06 +0000

Our theme doesn't affect checkout modules so it should be working without any problems. Posted by Peter D.

You wrote "Magento layered navigation supported, while browsing specific brand" in the product document. I want to adding the layered navigation. I try some way but not effective. There's no layered navigation on brand page (http://mydomain/brand/saitek/) Why? Please help me. Posted by vinh nguyễn văn

Tue, 03 Jun 2014 07:06:00 +0000

Sorry do you use and additional layered navigation extension? Posted by Peter D.

On the product detail page, is there a link to the Brand/Attribute Page that has been setup? For example, on an apple branded item a link to 'All Apple Products' would be nice. Posted by Andy Stroman

Fri, 30 May 2014 06:20:45 +0000

You wrote "Magento layered navigation supported, while browsing specific brand" in the product document. I want to adding the layered navigation. I try some way but not effective. There's no layered navigation on brand page (http://mydomain/brand/saitek/) Why? Please help me. Posted by vinh nguyễn văn

Let's say i buy this theme now. Can I remove your credits on the theme? Can i remove your name/etc from the admin? I want to install this theme lets say on 2-3 different websites, on different IPs. Will i be able to do that? Basically, what makes your theme better than themeforest themes? Thank you Posted by cico cicos

Thu, 15 May 2014 08:35:07 +0000

Yes sure you can remove our credits from this theme and our name in admin of course. You can install our theme on 3 sites that are hosted on same server without any problem. Our theme comes with several modules and improved seo layout. Posted by Peter D.

Is there a way to only display Brands that have product in stock? Posted by Brian

Tue, 13 May 2014 07:57:17 +0000

Sorry but such feature will require running heavy data base queries sowe are not planning to add such filter it right now. Posted by Peter D.

We are an Argento licensee, now considering your FireCheckout extension! We just purchased Product Matrix from WebShopApps, an extension that calculates shipping for the cart. Should we be concerned for compatibility? Here is a link: http://www.webshopapps.com/us/shipping/productmatrix-shipping-extension.html Thx! Posted by Steve Perlman

Wed, 30 Apr 2014 03:10:48 +0000

Thank you for your interest. Firecheckout works with Product Matrix extension right out of the box. Posted by Peter D.

I have this installed, for some categories, it shows sub-categories of another category?? Please help. Thanks Posted by Troy Larson

Fri, 18 Apr 2014 10:46:27 +0000

Please contact our support at http://templates-master.com/helpdesk so we can check that issue. Posted by Peter D.

Hi there, does FireCheckOut fully work with Payone Payments? Especially the new SEPA-Mandate-Management functions needed to do legit SEPA-Banktransfers in the EU. This is what i mean: http://www.payone.de/sepa-demo/ There is a special hook needed to start that query, quite similar to the creditcard-pre-check. Please let me know! This might be a reason to make some customers switch from other OSCs. Cheers, M.G. Posted by M.G.

Thu, 17 Apr 2014 07:39:08 +0000

Please contact our support team http://templates-master.com/helpdesk. Our developers can integrate that module into Firecheckout as far as i can see. Posted by Peter D.

My color options are not showing on the category page inspite of checking the box in admin. did I miss a step or can there be a conflict with my template? THank you! Posted by Michelle

Thu, 17 Apr 2014 07:37:05 +0000

It could be conflict with your theme. Please contact our support at http://templates-master.com/helpdesk Posted by Peter D.

How can I show all categories and subcategories in a single dropdown menu? I am able to add dropdowns for individual categories but need a way to show all the categories in a dropdown. Posted by Jitendra Agrawal

Tue, 15 Apr 2014 15:54:12 +0000

You can disable images in widget of course so you will see entire categories tree with main categories and their subcateogries. Posted by Peter D.

How can I show all categories and subcategories in a single dropdown menu? I am able to add dropdowns for individual categories but need a way to show all the categories in a dropdown. Posted by Jitendra Agrawal

Tue, 15 Apr 2014 13:58:23 +0000

I am not sure if you read my question. I don't need images in the menu. I am only looking to show mutliple categories (and their subcategories) in a dropdown. Posted by Jitendra Agrawal

Free installation of magento theme, how does it going? Should i give you information about my hosting? Do you have russian localization for your templates? Hosting is russian-language, is it ok? Can you give me manual video on youtube about installation process step by step? Sorry for my english :) Posted by Aleksandr

Tue, 15 Apr 2014 13:55:35 +0000

You should send us ftp and admin access info in order to start installation. We can install it on russian hosting without any problems. Unfortunately we don't have video tutorials yet. Posted by Peter D.

How can I show all categories and subcategories in a single dropdown menu? I am able to add dropdowns for individual categories but need a way to show all the categories in a dropdown. Posted by Jitendra Agrawal

Tue, 15 Apr 2014 13:54:36 +0000

We are using widget http://templates-master.com/magento-easy-catalog-images.html in order to show such type of categories. Posted by Peter D.

Easy Lightbox shows a thumbnail on the product page even if there's only one product image. Then when the pop-up lightbox image is displays the image count of images shows the number of images as one more than there are actual images. The prev/next links also show an extra image. (standard magento does the same) I know I can change the first of those by editing line 74 of easylighbox/media.phtml so it only displays thumbnails if there's more than one image - which seems like a better option. But how would I change the count of images shown in the lightbox and change the prev/next links so they only show the correct number of images instead of repeating one? Posted by David Bell

Tue, 15 Apr 2014 13:53:55 +0000

I would suggest to check http://templates-master.com/knowledgebase/index/view/faq/main-image-is-shown-twice/ in order to fix that problem. Posted by Peter D.

Does this extention support 3D Secure (verified by VISA etc)? As some other checkout module do not. Also we have Argento installed on our site, so will this be seamless in terms of looks to install? Thanks Posted by Ian

Thu, 27 Mar 2014 14:14:19 +0000

Yes it works with 3d module from our current experience. If you will have any problem then our developers will be able to fix it for free. Also installation for Argento is really easy and doesn't cause any problems. Posted by Peter D.

Hello, Will FireCheckout work with this reward points extension: http://www.magebuzz.com/reward-points.html Regards, Nick Posted by Nick

Wed, 26 Mar 2014 07:20:53 +0000

Right now we don't have integration with that module but you can contact our support team and request integration services which is part of free support. Posted by Peter D.

Hi,Is it possible to LOCK to product together? Eg: To sell a bottle of Cola we have grouped products: A: Coca cola B: bottle (invisible) I want to know if I can lock these product together. When customer wants to buy cola, they get both products in their cart? Best regards Posted by Emil Shamloo

Mon, 24 Mar 2014 08:44:00 +0000

We don't have such feature yet but probably we can consider adding that to our next releases. Posted by Peter D.

where is the license. do you have a multi domain license? we are a web design company and are looking to use a one page checkout module for all our clients. Posted by tony

Sat, 22 Mar 2014 17:39:28 +0000

Could you please, with next update, add option for email and phone fields validation into firecheckout. Let say for phone to have option to put more than one format so that validation can be for number format and also for number character. Thank you. Posted by Denis

Is it possible to add a discount percentage to added frequently bought together items? For example: The Item is Mobile Phone and added items are phone accessoires like cases. If customers buys a mobile phone with 1 accessoire he gets 20% discount on this accessoire. If he buys a mobile phone with 2 added accessoires, he gets 25% discount on accessoires. If possible, will those discount percentages (or amount) be visible to the customer on the front-end? Posted by Nick

Thu, 13 Mar 2014 15:18:13 +0000

Hi Peter, Thanks for your reply. Do you have any ETA for this? The same answer has been given by you in october last year. I think it will make a lot of people happy if you implement it, and will give you alot of extra sales. Regards, Nick Posted by Nick

Is it possible to add a discount percentage to added frequently bought together items? For example: The Item is Mobile Phone and added items are phone accessoires like cases. If customers buys a mobile phone with 1 accessoire he gets 20% discount on this accessoire. If he buys a mobile phone with 2 added accessoires, he gets 25% discount on accessoires. If possible, will those discount percentages (or amount) be visible to the customer on the front-end? Posted by Nick

Wed, 12 Mar 2014 09:36:34 +0000

Sorry but such feature isn't available yet but we are planning to add it in next releases. Posted by Peter D.

Hi, how can I edit Main Menu so that the itens listed in Products appear in horizontal as options in Main menu? Thanks Regards Posted by Alevidigal

Mon, 03 Mar 2014 11:32:29 +0000

You should edit app\design\frontend\default\f002\template\page\html\topmenu.phtml and copy there default Magento code. Posted by Peter D.

Hi, how can I edit Main Menu so that the itens listed in Products appear in horizontal as options in Main menu? Thanks Regards Posted by Alevidigal

Sun, 02 Mar 2014 18:36:26 +0000

Sorry. I´m using "Free Magento Classic Theme". Posted by Alexandro Soares

Hello! This extension is present in Argento theme. I have enabled it at Settings, but I couldn't see any changes on Category pages. On Home page everything works. If it possible to use it on Category pages? Thanks! Posted by alex gamul

Fri, 28 Feb 2014 20:21:39 +0000

Thanks! It helps - settings on store view level. Posted by alex gamul

Hello! This extension is present in Argento theme. I have enabled it at Settings, but I couldn't see any changes on Category pages. On Home page everything works. If it possible to use it on Category pages? Thanks! Posted by alex gamul

Fri, 28 Feb 2014 13:21:20 +0000

Can you check extension settings on store view level? Posted by Peter D.

Hi, can you give me a few possible issues that could cause the extension to no longer be able to produce new resized images? it did work when first installed but not any more. Posted by paul watmore

Mon, 24 Feb 2014 09:29:58 +0000

Usually there is issue with write permissions for categories images media folder. Please check that issue first and then if you have enough place on your server. Posted by Peter D.

Will this extension support displaying a PDF document to support a preview of a book? Posted by Andrew

Mon, 24 Feb 2014 09:29:11 +0000

Sorry but that isn't possible without modification. Posted by Peter D.

Can this extension work by providing a PDF instead of an image, so that you can read through the PDF in the lightbox window? Posted by Andrew

Mon, 24 Feb 2014 09:28:48 +0000

Sorry but that isn't possible without extension modification. Posted by Peter D.

Congratulations for the excellent and useful module, everything works but I have two problems, please help. 1. How to set the category list, to be grid? 2. How do I adjust the effect of the category list, when you cross over the image to see a shadow, like in this picture? I use Ultimo theme. http://imageshack.com/a/img208/2941/rt4w.jpg Here is site where it works well: http://smarthair.co.nz/shop/redken.html Thanks in advance. Johnny Posted by Johnny

Mon, 17 Feb 2014 08:22:17 +0000

1. Your theme is missing some core Magento classes. So you should add to categories li container float left style. 2. I think it's done using css so you should copy same styles to categories listing container. Posted by Peter D.

How can I add it to CMS pages? Preferably by XML Layout change for a single page. Posted by Pfeiffer

Fri, 14 Feb 2014 10:12:14 +0000

The best way is to use Askit widgets. In case it doesn't fit your need then you can use code from askit.xml. Please let us know if you need exact code that should be used. Posted by Peter D.

Is the discount code fixed ? Can I set different code for different customers with one-time use only. Posted by Mai Tran

Fri, 14 Feb 2014 10:11:03 +0000

Is the discount code fixed ? Answer: Sorry what do you mean? In current release you can use only already created codes. Can I set different code for different customers with one-time use only. Answer: Sorry but that isn't possible in current release. Posted by Peter D.

Does this extension fully integrate with your argento theme ? Posted by Mai Tran

Thu, 13 Feb 2014 14:19:15 +0000

Yes sure, it works right out of the box with our Argento theme. Posted by Peter D.

Cam I use this with custom options for product? Posted by Steve

Thu, 13 Feb 2014 14:19:01 +0000

Sorry but current release can work only with configurable products. Posted by Peter D.

Is this extension compatible with your AjaxPro extension? Posted by Ilya Grachev

Thu, 13 Feb 2014 14:18:45 +0000

Yes sure, the only one problem for now is that ajax listing will not work on Brands pages. Posted by Peter D.

Hi Guys, I installed the Absolute Theme. And i'm using the grey skin. The problem that i'm having is that the skin is working on all the pages except the homepage. ex: http://www.haarlemgsmreparatie.nl Blue theme ex: http://www.haarlemgsmreparatie.nl/furniture.html What am I doing wrong, please help :) Posted by robert brighton

Tue, 11 Feb 2014 22:38:58 +0000

Hi Robert, Login into the admin panel>CMS>Pages>Homepage. Under the Design Tab>Custom Layout>Custom Theme. Change the setting from "f001" to "-Please Select-" If you have selected the silver color in the configuration>design>skin then it should change color upon save. Hope this helps! JR Posted by JR Erspamer

When do you expect your next release? Posted by Tony Hanks

Tue, 11 Feb 2014 13:13:14 +0000

Within 1-2 monthes. Posted by Peter D.

Hello, I am using this extension with Magento 1.5.1. On some of the products only base image is shown correctly. Every other image is replaced by standard placeholder image of Magento. On some of the products it works sometimes, but sometimes it does not work fine. When I disable the extension Magento shows every image correctly. I cleared the cache, deactivated it, but the result is still the same. Posted by Bobby

Mon, 10 Feb 2014 19:36:35 +0000

I have same problem. I'm using Magento 1.8.1 and latest version of Easy Lightbox. Clearing all cache and /var/ it doesn't help. Which is the solution? Posted by Lucian Nan

Hello, I am using this extension with Magento 1.5.1. On some of the products only base image is shown correctly. Every other image is replaced by standard placeholder image of Magento. On some of the products it works sometimes, but sometimes it does not work fine. When I disable the extension Magento shows every image correctly. I cleared the cache, deactivated it, but the result is still the same. Posted by Bobby

Mon, 10 Feb 2014 19:33:40 +0000

I have this problem too and I use Magento 1.8.1 and latest version of extension. Flushing images doesn't work. Flushing all type of caches doesn't work also. Delete all files and folders from /var/ also doesn't work. Posted by Lucian Nan

How do you change the password for a affiliate in the admin section? How do you delete a redundant affiliate in the admin section? Can affiliates be paid automatically? Can you add manual +- amounts to affiliates account? Posted by Tony Hanks

Mon, 10 Feb 2014 08:58:11 +0000

How do you change the password for a affiliate in the admin section? Answer:You can do that via admin interface How do you delete a redundant affiliate in the admin section? Answer: You can do that via admin interface after opening partner interface Can affiliates be paid automatically? Answer: No it isn't possible in current release. Can you add manual +- amounts to affiliates account? Answer: Will be added in next extension release Posted by Peter D.

Can affiliates has their own unique code which clients can enter when visiting the site, this would be to allow codes to be put on advertising material and for Affiliate to get the commission on sales they generate. Posted by Tony Hanks

Mon, 10 Feb 2014 08:52:44 +0000

We are planning to add such feature in next extension release. Posted by Peter D.

We plan to use M2E Pro for ebay listings, does it work with it? Thank you. Posted by Kenny Buculea

Fri, 07 Feb 2014 09:33:29 +0000

Sorry do you want to use our labels on products exported to ebay? Posted by Peter D.

Is there any way to reset the sold together products and start all over again? Posted by Rodrigo Albernaz

Fri, 07 Feb 2014 09:33:07 +0000

Yes you can launch reindex process and all current links will be removed. Posted by Peter D.

Would like to see more logins twitter and pinterest would complete the set of 4. More would always be good. I would get this to use with my Argento Posted by Omar Naim

Fri, 07 Feb 2014 09:32:21 +0000

Thank you for your suggestion. We will add that login options in next extensions releases of course. Posted by Peter D.

Is it possible to add small icons to top menu? Right after login link. Posted by Koray Küpe

Thu, 06 Feb 2014 08:03:44 +0000

Yes sure it can be added with css styles. Posted by Peter D.

Did this get any more login options added with the new release? Posted by Sjoerd Kessels

Wed, 05 Feb 2014 13:33:04 +0000

We have not added any new login feature in release. We have optimised current one. But we open to ideas and can add new login interfaces. Posted by Peter D.

is this extension compatible with your Magento Layered Navigation 2.0 extension? Posted by Andy Stroman

Tue, 04 Feb 2014 15:23:48 +0000

Sorry but current release isn't compatible with that extension. Posted by Peter D.

Hi there, I've installed this useful extension but found a problem is why this extension can't show 3 columns images in my using template? here is my website link http://smarthair.co.nz/shop/redken.html please check it, thanks a lot :) Posted by eric zhang

Mon, 03 Feb 2014 09:03:09 +0000

There is simply no enough space. I would suggest to reduce margin that you have set for .products-grid li.item margin-right: 11px; Posted by Peter D.

We don't see the Color Swatch option in the Super Product attributes section when we go to associated products. Can you please help out? Joe Posted by Joe khoury

Mon, 03 Feb 2014 09:01:45 +0000

Sorry but in recent release we moved extension interfaces to admin > templates master > colors swatches. Posted by Peter D.

Hello, we are using the plugin in connection with argento. Others users wrote in their reviews that your extension is working for configurable products for them, however, not for me. We have only configurable products visible, the simple products are only visible in the search. But as the simple products are the products that finally get bought your extension indexer creates the links between those simple products, which are not visible in the cataloge. Unfortunatley, those simple products or even better its configurable product aren't displayed after a purchase was made. I added manually a visible configurable products to another configurable product and then it works. So my question now, is it possible that the plugin creates the connection between the configurable products instead of their respective simple products? Regards, Pfeiffer Posted by Pfeiffer

Mon, 03 Feb 2014 09:01:04 +0000

Sorry but in recent releases we have removed configurable products from listing as it doesn't allow to chose products options. If you need products to be listed again then simply contact our support. We are planning to add some pop up window that will allow to select options in next releases. Posted by Peter D.

Does this module use standard product attributes or its own attributes? Do you have to manually setup categories that correspond to each attribute/brand and assign the products to those or are the product grid pages for each Brand/Attribute created automatically by the module? Thanks. Posted by Joshua Jarman

Mon, 03 Feb 2014 08:59:21 +0000

Thank you for your interest. This module use default magento attributes. You have to create page for each attribute you need as it will not created automatically. Posted by Peter D.

Hi, this extention can work in portuguese? Best regards Posted by Maicon Albuquerque

Thu, 30 Jan 2014 12:44:13 +0000

fghjfgjfg Posted by Martin Terp Laursen

I really cannot see from your screenshots an option for guests to ANSWER questions. Sure, there is an option to ask questions, but I don't see any option for them to ANSWER questions without being logged in. Can you please confirm or show me a screenshot? Thanks. Posted by Chris

Thu, 30 Jan 2014 12:42:44 +0000

test Posted by test

I am using the Shopper Theme by Quel'dorei purchased via Templates Master. I am very interested in implementing this extension primarily for the delivery date feature. Will this work with Shopper Theme easily? If not, are customization services available and how long does it take to customize? Posted by Julie Hinton

Mon, 27 Jan 2014 23:24:46 +0000

I was able to successfully implement this extension with the Shopper Theme by Quel'dorei! FYI! Posted by Julie Hinton

Hi, I installed the extension (magento 1.7.0.2), enabled it, flashed and renew cash, log out. However nothing has happened, what is wrong with it? Posted by Mikhail Ryzhikov

Sun, 19 Jan 2014 13:49:13 +0000

Please let us know link to your store. Posted by Peter D.

RVA Hobbies is interested in ordering this template as an e-commerce site for our business and need assistance. Please have a sales representative call us at 804 943-3615 at your earliest convenience or respond to this email. I have already written but have received no answer. Thank you. Posted by Bruce Hackett

Sun, 19 Jan 2014 13:48:30 +0000

Please contact our sales team. We will be glad to discuss all details. Posted by Peter D.

Hello, I have Magento 1.8.1. I install this theme from Magento Connect (2 days ago). Problem: When I activate "Cookie Restriction Mode", nothing happening. The notice message don't appear. I guess that the message should be appear at the bottom, but it doesn't.Can you help me with this? Thanks, Lucian Posted by Lucian Nan

Sun, 19 Jan 2014 13:47:54 +0000

We will release 1.8.1 compatible update within 1-2 days. Current feature will not work right now as it was modified with recent 1.8.1 release. Posted by Peter D.

How can I add a menu to a custom layout? I want to display a certain menu only on one cms page by using the custom layout function. I managed to remove the standard menu, but I am not sure how to add a new menu. Your documentation mentions that it is possible but not how. Thanks! Posted by Pfeiffer

Sun, 19 Jan 2014 13:45:56 +0000

You can add it using xml code like navigationpro/left Posted by Peter D.

Will this work with your templates without customization of code? Or only with default magento templates? Posted by mike errico

Sat, 18 Jan 2014 22:35:21 +0000

How can I add a menu to a custom layout? I want to display a certain menu only on one cms page by using the custom layout function. I managed to remove the standard menu, but I am not sure how to add a new menu. Your documentation mentions that it is possible but not how. Thanks! Posted by Pfeiffer

On the product detail page, is there a link to the Brand/Attribute Page that has been setup? For example, on an apple branded item a link to 'All Apple Products' would be nice. Posted by Andy Stroman

Tue, 14 Jan 2014 16:18:51 +0000

Such feature will be added in next extension release. For now we consider adding brands logo. Posted by Peter D.

I really cannot see from your screenshots an option for guests to ANSWER questions. Sure, there is an option to ask questions, but I don't see any option for them to ANSWER questions without being logged in. Can you please confirm or show me a screenshot? Thanks. Posted by Chris

Tue, 31 Dec 2013 03:11:23 +0000

l Posted by dfghjklæ

Hi, When we parse email from different email address can we the department to it. ie if emails are from sales@asd.com then it goes to sales department. if emails are from support@asd.com then it goes to support department. Hope my question is clear. Posted by Handy Imports

Thu, 19 Dec 2013 07:05:32 +0000

Yes sure you can create separate gateways and and assign each gateway to separate department. That will allow to sort all support issues in a way you need. Posted by Peter D.

Hi, Where can I translate "more products" in ajax product listing, when used with button, not scroll. I cant find it anywhere, and inline translation dont work on this button. Posted by Karol Macuga

Thu, 19 Dec 2013 07:04:50 +0000

You can translate it at app/locale/YOURLOCALE/tm_Ajaxpro.csv file. Posted by Peter D.

Does firecheckout work with Giftcard? Posted by Eric T.

Thu, 19 Dec 2013 07:03:59 +0000

Sorry what exactly Gift Card module do you use? Posted by Peter D.

Does it support dater and time related for example show banner A from 09:00- 17:00 and banner B from 17:00 - 09:00 Great for showing if customers service is open or closed Posted by Jan kolstee

Mon, 09 Dec 2013 19:14:36 +0000

When can we expect a new release ? Posted by Jan kolstee

Hello, thanks for the great extension! Is it possible to set it up so that it will not display empty categories (i.e. those with no products in them?) Posted by Laura

Mon, 09 Dec 2013 16:53:43 +0000

Thanks for the quick reply! FYI I was able to find an extension that does this---and it seems to work just fine along with your Easy Catalog Images extension. It's called Disable Empty Categories http://magento.kamilborkowski.pl/disableemptycategories (Tip--if you want a category to be visible even if it has no products, that can be configured in the Magento backend in category management / display settings / show category even if empty = yes.) (I'm using Magento 1.8.) Posted by laura

Can i add the search box to a menu item ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:41:35 +0000

Yes you can place search form as drop-down menu i think . Posted by Peter D.

Demo does not work If i understand it right I can add pages or static blocks based on product attributes for example i want a page with only all products in red I create an extra cms page ---> red products and add an widget and select for products all products where attribute color is red right ? what about pagination and listing sorting ? (because maybe there a lot of products with an attribute RED Can i create different templates for the look and feel ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:41:10 +0000

You can create different products blocks and that is true. But you can't add any pagination to it for now. As for pages for now there are several pages are available such as new products page or on sale products page. Posted by Peter D.

I have Enterprise Version (1.12) and I want to increase security. Could I use this extension? BR Posted by Cristian Sparacino

Mon, 09 Dec 2013 14:40:09 +0000

Yes sure extension should be working without any problem. Posted by Peter D.

Hello, thanks for the great extension! Is it possible to set it up so that it will not display empty categories (i.e. those with no products in them?) Posted by Laura

Mon, 09 Dec 2013 14:39:55 +0000

Sorry but that isn't possible in current release. Posted by Peter D.

Hi, I've installed the extension at this link: http://persiandise.com/art But the categories are not in rows, instead they're in one column. Please help me on how to fix this issue. Thanks! Posted by Javad

Mon, 09 Dec 2013 14:39:01 +0000

Sorry but i see store without any styles at all at the persiandise.com/art Posted by Peter D.

Demo does not work , link goes to homepage Posted by Jan kolstee

Mon, 09 Dec 2013 14:35:54 +0000

Sorry for that problem. We will add new demo server for that extension soon. Posted by Peter D.

Can i add easy banners to the pop up ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:35:35 +0000

We are going to add that feature in next extension release. Posted by Peter D.

Demo does not work (butoon next to add to cart) There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 338285781024 Posted by Jan kolstee

Mon, 09 Dec 2013 14:33:56 +0000

Sorry for that problem. It works fine now. Posted by Peter D.

Can i link single products to a menu item ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:28:45 +0000

Yes sure it can be done. Posted by Peter D.

Does it works with the images from sub categorys too ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:28:30 +0000

No unfortunately for now only categories images are supported. Posted by Peter D.

Does it support dater and time related for example show banner A from 09:00- 17:00 and banner B from 17:00 - 09:00 Great for showing if customers service is open or closed Posted by Jan kolstee

Mon, 09 Dec 2013 14:28:06 +0000

We don't have time feature for now but we are planning to add it in next extension releases. Posted by Peter D.

Does it support customer reviews ? Which format do you use for rich snippets ? Posted by Jan kolstee

Mon, 09 Dec 2013 14:27:42 +0000

Yes sure it supports review snippets. Our extension is based on schema.org markup. Posted by Peter D.

Does it work properly with grouped products and flat category? Posted by nim safai

Thu, 21 Nov 2013 07:08:41 +0000

Yes it will work with grouped products and using flat category mode. Posted by Peter D.

Hi, Thanks for the great extension. Is it possible to configure this extension in a way that I can enable/disable it for specific categories/subcategories. Thanks! Posted by Javad

Thu, 21 Nov 2013 07:08:23 +0000

Sorry but that isn't possible in current release. But i can suggest you to remove our extension block using xml and Custom Layout Update setting for categories where you want to remove that block. Posted by Peter D.

Hello, I use your module and I have a problem. Displaying the homepage promotions, new and best selling products. We have many such products in the home page displaying up to 8. The problem is that I display the same products every time. Does not change when reloading the page. What can I do? http://www.tibobirotica.ro Posted by Dan Ungureanu

Wed, 20 Nov 2013 09:36:43 +0000

Sorry do you mean that order of products is same every time and same products fron new products are displayed or you have problem that products that are not set as new still shown in that blocks? Posted by Peter D.

Can I change any type of a filter that it looks like the price range scroll filter? For example diameter? Posted by Oscar Stepien

Mon, 18 Nov 2013 07:06:47 +0000

Sorry but in current release scroll filter can be applied only to price attribute. Posted by Peter D.

How can reindex label with cron? Posted by Dan Ungureanu

Mon, 18 Nov 2013 07:05:55 +0000

Prolabels reindex process is scheduled to be executed every day and it's based on Magento default crone processes. So all you need to make it run is just configure Magento default cron . Posted by Peter D.

I have loaded a background image but am having trouble making the main content area (white) transparent so as to be able to see more of the background image. Does anyone have any tips? Posted by Reagan Smith

Sun, 17 Nov 2013 10:19:24 +0000

Sorry can you post there link to your store so we can check that issue? Posted by Peter D.

I"m wondering how this works with Varnish and how long does it take to populate the cache. I have over 100k items in my store. Thanks, Posted by Edward Young

Sun, 17 Nov 2013 10:18:50 +0000

Dear Edward, in current release we don't have page crawler. So after first visitor will access that page then full page cache entries will be created for it. After that next visitors will use same cache entries and page will be loaded faster. Posted by Peter D.

Hi: Thanks for this great theme, I have first question since I'm a newbie, how can I use only two blocks (left and content) and not loose the slider, because if I put 2 columns on home page the slider doesn't show. Thank you for your help. Posted by Cesar

Sun, 17 Nov 2013 10:06:33 +0000

Please check information at http://templates-master.com/knowledgebase/index/view/faq/after-switching-to-2-column-main-page-layout-image-slider-dissapeared/. Posted by Peter D.

I am missing the features "Register after Purchase" and "collects data that allows for sending Abandoned Cart Alerts to guests" Are you going to include that or is it already included? Posted by Andreas Korsus

Sun, 10 Nov 2013 15:02:36 +0000

I am missing the features "Register after Purchase" and "collects data that allows for sending Abandoned Cart Alerts to guests" Are you going to include that or is it already included? Posted by Andreas Korsus

Thu, 07 Nov 2013 10:44:27 +0000

And Register AFTER checkout? Or Automatic registration for guests? Posted by Andreas Korsus

I am missing the features "Register after Purchase" and "collects data that allows for sending Abandoned Cart Alerts to guests" Are you going to include that or is it already included? Posted by Andreas Korsus

Thu, 07 Nov 2013 10:40:16 +0000

Fire Checkout extension allows to register guest users right out of the box. Abandoned Cart Alerts to guests is in our to do list. Posted by Peter D.

What do updates after the free update time of 1 year cost? Posted by Andreas Korsus

Thu, 07 Nov 2013 10:03:39 +0000

Additional year of update and support cost 30% of extension price. Posted by Peter D.

Does it work when customer logs in website? Or only guests? Posted by Koray Küpe

Thu, 31 Oct 2013 16:10:12 +0000

It works both for guest and logged customers. Posted by Peter D.

Is it compatible with Social Suit module? (I mean click here if you already registered user popup) Posted by Koray Küpe

Wed, 30 Oct 2013 13:01:31 +0000

Yes sure. You can login on Fire Checkout page using social suite of course. Posted by Peter D.

Hi, does this module compatible with your Star mobile theme's switch to desktop/mobile view feature. I can't see excluding caching by session and segmenting features. Posted by Koray Küpe

Wed, 30 Oct 2013 13:00:59 +0000

It depends on mechanism that they use to switch theme. If they are using default magento exclusion rules then it will work. If they use some custom module then it can cause conflict. Posted by Peter D.

Hi, does this module compatible with your Star mobile theme's switch to desktop/mobile view feature. I can't see excluding caching by session and segmenting features. Posted by Koray Küpe

Wed, 30 Oct 2013 10:01:53 +0000

Great. For example if i use another firm's mobile theme that has switching function, will it work? Or how will i configure it? Posted by Koray Küpe

Hi, does this module compatible with your Star mobile theme's switch to desktop/mobile view feature. I can't see excluding caching by session and segmenting features. Posted by Koray Küpe

Wed, 30 Oct 2013 09:55:19 +0000

Yes sure it works fine with our mobile star theme. Posted by Peter D.

Hi, Can you tell me if it is possible to block IP address by certain users, either by user or user group. Basically I only want to allow access for most staff at our office by IP it address, but want to allow certain staff to work from anywhere. Is this possible? Thanks Jethro Posted by Jethro

Wed, 30 Oct 2013 09:50:57 +0000

Sorry but it isn't possible in current extension release. Posted by Peter D.

Does it support APC, Memcached and Redis, or only File based caching? Posted by Koray Küpe

Wed, 30 Oct 2013 09:50:38 +0000

Our extension use same storage as configured in magento local.xml. It works fine with APC and Memcached. We have not tested it with Redis yet but if Magnto will be configured to use Redis storage then most likely it will also woks fine. Posted by Peter D.

I can't get the subcategories to work. staging.redballoontoystore.com I saw that with the ultimo theme you need to copy the extension files to the package, I tried that, but still no go. Help please. Posted by David Castillo

Mon, 28 Oct 2013 09:30:49 +0000

Can you place link to your store so we can check what is wrong? Also have you enabled extension in extension configuration settings? Widget should be placed only for home page. Posted by Peter D.

I can't get the subcategories to work. staging.redballoontoystore.com I saw that with the ultimo theme you need to copy the extension files to the package, I tried that, but still no go. Help please. Posted by David Castillo

Fri, 25 Oct 2013 18:56:30 +0000

I place the widget and nothing happens. But I want it to work on the categories pages to show the sub categories Posted by David Castillo

I bought the social suite. I just installed and got just one problem in facebook comment on product pages, It's not showing properly. Can you assist me about it? Posted by Essa Mamdani

Thu, 24 Oct 2013 18:09:07 +0000

Please contact us at templates-master.com/helpdesk. Our developers will be glad to help you. Posted by Peter D.

I can't get the subcategories to work. staging.redballoontoystore.com I saw that with the ultimo theme you need to copy the extension files to the package, I tried that, but still no go. Help please. Posted by David Castillo

Fri, 18 Oct 2013 21:18:10 +0000

Yes... I don't see that widget. I am just trying to get the subcategories to show on their parent category pages Posted by David Castillo

I can't get the subcategories to work. staging.redballoontoystore.com I saw that with the ultimo theme you need to copy the extension files to the package, I tried that, but still no go. Help please. Posted by David Castillo

Fri, 18 Oct 2013 21:13:54 +0000

Sorry do you have problems with placing Easy catalog images widget on home page? Posted by Peter D.

Hi, Is this like button only for product & category pages or can it be used inside a widget/block? Thanks in advance. \ Posted by Richard Warner

Sat, 12 Oct 2013 07:18:14 +0000

Sorry but it can't be used as widget right now. Posted by Peter D.

Does this extension work with the Ultimo template? Kind regards, Posted by Sander

Sat, 12 Oct 2013 07:17:51 +0000

Yes sure. Our clients used it several times on that theme. Posted by Peter D.

Is it possible to add a discount percentage to added frequently bought together items? For example: The Item is Mobile Phone and added items are phone accessoires like cases. If customers buys a mobile phone with 1 accessoire he gets 20% discount on this accessoire. If he buys a mobile phone with 2 added accessoires, he gets 25% discount on accessoires. If possible, will those discount percentages (or amount) be visible to the customer on the front-end? Posted by Denis Andersen

Mon, 07 Oct 2013 05:54:19 +0000

Sorry but that isn't possible yet. But we are going to add such features in next releases. Posted by Peter D.

Hi, I have been using this Absolute theme since 2010 now and it has been fantastic and very compatible with all Magento upgrades. I am having a slight issue with Magento 1.8 and the Absolute Theme where the "Add to Cart" button within the "Latest Products"section on the Home Page only takes me to the shopping cart but does not add the product to the cart. The button works perfectly fine in all other scenario's even when I am logged in as a customer and click from the home page "Add to Cart" it works fine. Only when I am a Guest I have this issue. Thanks in advance for any help, my website is http://mycustompc.com.au for reference and sample. Gary. Posted by Gary McGrath

Mon, 07 Oct 2013 05:53:46 +0000

We will release 1.8 compilable version of that theme within next 7-10 days. Posted by Peter D.

How do you do an upgrade, i.e. FireCheckout v 2.4.4 to 2.4.5? Posted by EL

Tue, 01 Oct 2013 18:19:15 +0000

You can request new version at our help desk. In order to upgrade you should simply upload new files over old ones. Posted by Peter D.

does this extension work with billsafe payment module? Posted by Frank

Mon, 30 Sep 2013 07:32:34 +0000

Yes sure. Recent version works with that payment module. Please contact us after ordering our extension because there are 2 version of bill safe modules and integration with or extension require different steps for each version. Posted by Peter D.

hi, is there an option so i can create a multiple wishlist? with the same functionality? Posted by hesham

Thu, 19 Sep 2013 09:51:37 +0000

Sorry but that isn't default magento option and you need custom extension to allow multiply wishlist. Also after that our extension will require modification in order to support multiply wishlist. Posted by Peter D.

hi, is there an option so i can create a multiple wishlist? with the same functionality? Posted by hesham

Tue, 17 Sep 2013 12:53:52 +0000

Yes i mean multiply wishlist. If not can it be integrated with other extension that support this feature? Posted by hesham shabana

hi, is there an option so i can create a multiple wishlist? with the same functionality? Posted by hesham

Tue, 17 Sep 2013 09:40:19 +0000

To enable the user when click on add to wishlist to create a wishlist list or to choose already created wishlist. the user then will be able to create/delete/modify a multiple wishlist. Posted by hesham shabana

hi, is there an option so i can create a multiple wishlist? with the same functionality? Posted by hesham

Tue, 17 Sep 2013 06:04:28 +0000

Sorry what do you mean multiply wishlist? Posted by Peter D.

Hi, Does this extension offer Twitter Login & Twitter Feeds as well? Thanks. Posted by Adi Basri

Fri, 13 Sep 2013 15:22:35 +0000

Not yet, but we are planning to add such features in next release. Posted by Peter D.

Any chance of support for Australia Post Shipping Method and MIGS Payment Gateway ? Posted by Richard Foate

Thu, 12 Sep 2013 15:08:43 +0000

Please contact support team at http://templates-master.com/helpdesk. Our developer will review that module and support for them will be added if it's possible for free. Posted by Peter D.

I have installed this theme. It is really very nice. But Latest Products area is not showing up on homepage. I followed you installation instructions. Not sure what i am doing wrong Posted by Rizwan Khan

Fri, 06 Sep 2013 04:52:19 +0000

Sorry have you set any product as new in admin? Posted by Peter D.

Hi, Will the one page checkout extension work with safer pay payment solution? Thanks Posted by Rares Nastai

Mon, 26 Aug 2013 06:14:28 +0000

We were testing previous version and it was working fine. So if you will have any problems you can contact our support. Posted by Peter D.

Hi. We're running our Magento site on a dedicated VPS server, that has Nginx and APC installed on it. Can you let me know whether this extension does similar to Nginx and APC, or whether it's different functionality that will speed my website up (substantially) further? Many thanks, Mark Posted by Mark Roberts

Wed, 21 Aug 2013 16:21:14 +0000

It's works on Magento not system level. So if any customer will visit your store he will get full page cached so it will reduce both server load and page load time. Posted by Peter D.

Hi! I have a shop with only one configurable product, and 1500 associated products based on this configurable product. When a customer gets to a page of a configurable product, there are no options chosen. I would like to make visible some of that associated products, and then, when customer clicks on one of them, redirect him to the configurable product page, with the options of the previous associated product selected, so he can change one or two attributes, before add to cart. Is there a way to do this with this extension? Posted by Ana Sánchez Caro

Thu, 15 Aug 2013 13:05:45 +0000

Sorry but our extension will not help with such task. Posted by Peter D.

Does this extension work on our Enterprise version? Posted by Mark van Hattum

Mon, 12 Aug 2013 12:45:36 +0000

Yes should be working without any problem Posted by Peter D.

I really cannot see from your screenshots an option for guests to ANSWER questions. Sure, there is an option to ask questions, but I don't see any option for them to ANSWER questions without being logged in. Can you please confirm or show me a screenshot? Thanks. Posted by Chris

Fri, 09 Aug 2013 12:01:39 +0000

Developer just reported that they created small patch that allow Ask It to do that. Posted by Peter D.

I really cannot see from your screenshots an option for guests to ANSWER questions. Sure, there is an option to ask questions, but I don't see any option for them to ANSWER questions without being logged in. Can you please confirm or show me a screenshot? Thanks. Posted by Chris

Thu, 08 Aug 2013 04:14:28 +0000

Sorry for misunderstood. You are right you can allow guests to post questions but it's not possible in current release to allow them to post comments on existing questions. Posted by Peter D.

Is it possible to allow guests to answer questions? Posted by Chris

Wed, 07 Aug 2013 15:40:27 +0000

Yes sure it's default extension feature. Posted by Peter D.

I installed this on Magento CE 1.7.0.2 but it is not working. I logged out of my admin, logged in, went to the configuration and enabled it, but it still does not seem to be working: www.ecddiesel.com/test Posted by John Weixler

Mon, 05 Aug 2013 14:09:03 +0000

You should copy extension files into your ultimo package in order to use our extension with that theme. Posted by Peter D.

Does this extension work for a Chinese site, and for Google.com.tw? Posted by Johnny Wong

Wed, 31 Jul 2013 07:44:00 +0000

As far as i know all Google local sites supports rich snippets. So it will will for Chinese of course. Posted by Peter D.

Would this work for Chinese? And I know this probably a question for Google, but do you know if www.Google.com.tw supports Rich Snippets? Posted by Johnny Wong

Wed, 31 Jul 2013 07:43:48 +0000

As far as i know all Google local sites supports rich snippets. So it will will for Chinese of course. Posted by Peter D.

Does this mobile template work good if we have Magento Enterprise 1.12? Posted by Customer

Sun, 28 Jul 2013 08:16:36 +0000

This theme was created fir CE Magento version. In order to use it under EE it will require small changes. You can contact our support team and our developers will be able to arrange such changes for free. Posted by Peter D.

Hello, is it possible to display a block with recommended products on a cms page? Posted by Peter Fürlinger

Tue, 23 Jul 2013 15:13:38 +0000

Yes sure can be placed with xml code. Posted by Peter D.

Does Fire Checkout allow a customer to checkout using their PayPal account without leaving the Magento checkout page? In other words, does Fire Checkout allow a customer to checkout by entering their PayPal Email + PayPal password (not Credit Card), while remaining on the Magento checkout page (not being directed to PayPal)? Do you have a demo store which shows the function of Fire Checkout with PayPal payment? Can you provide a link to an existing Magento store which uses Fire Checkout with PayPal payment, so that it's possible to see how the 1-Page Checkout integrates with PayPal? We have currently set up the built in PayPal Payments Advanced payment method, which is provided in Magento Community Edition 1.702. Unfortunately, this method still requires customers to leave our Magento site and go to PayPal.com to complete checkout, if they are logging in with their PayPal credentials. Does Fire Checkout allow a customer to checkout by entering their PayPal Email + PayPal password (not Credit Card), while remaining on the Magento checkout page (not being directed to PayPal)? Posted by Mark W

Thu, 11 Jul 2013 08:50:44 +0000

Sorry but our extension doesn't affect login of Paypal Advanched. So if you have to leave it with default checkout then you will also leave it with Firecheckout. The only difference is that Paypal advanced will be shown in modal window rather then just bellow checkout. Posted by Peter D.

Hi, What if our products don't have ratings? Will the Rich Snippets still show up for that product on SERPs? Posted by Raj Kharmih

Fri, 05 Jul 2013 09:36:05 +0000

Yes sure. It will show price and stock status. Posted by Peter D.

a) Can we customize it so that it looks the same as our website? b) Can we customize language? (want to add danish, finish, norwegian) c) Will we be able to integrate payson to it? It says it supports klarna, but no mention of payson Posted by mujtaba haider

Wed, 03 Jul 2013 06:52:31 +0000

a) Yes you can customize it so it will looks the same as our website. b) It's already translated to Danish and you can easily translate it to other languiages. c) You can contact our support and they will help with payson integration. Posted by Peter D.

Is it possible to call the Facebook comment box from elsewhere? I want to move the facebook comment box from under the product tabs and into a dedicated tab.. Posted by Remi Vandemir

Wed, 26 Jun 2013 11:06:43 +0000

Do you want to place that box in easytabs block or your own theme tabs block? Posted by Peter D.

Is it possible to call the Facebook comment box from elsewhere? I want to move the facebook comment box from under the product tabs and into a dedicated tab.. Posted by Remi Vandemir

Tue, 25 Jun 2013 13:33:23 +0000

Great! How? :) Posted by Remi V.

Is it possible to call the Facebook comment box from elsewhere? I want to move the facebook comment box from under the product tabs and into a dedicated tab.. Posted by Remi Vandemir

Tue, 25 Jun 2013 12:53:37 +0000

Yes sure it can be done. Posted by Peter D.

Since Magento 1.7 it is possible to place a customer in a customer group with a different tax percentage (for example no tax) if he enters a valid VAT ID. Does Fire Checkout support this check aswell when the customer is not registered yet? Posted by Jesse Meijer

Tue, 18 Jun 2013 07:28:57 +0000

Auto assignment should work the same way as it works with Magento's onepage checkout: - Order will be places as guest - Customer should be registered and moved to corresponding group Posted by Peter D.

I've no idea about Rich Snippets but I'm very interested. A quick question, if I use Google Rich Snippets Magento extension, does it mean I've to sacrifice the existing ranking (the most common one with meta title and description) on Google? Posted by Terence Lim

Fri, 31 May 2013 20:33:16 +0000

Absolutly no, it will simply send some additional data to Google so it can better disaplay your product pages on SERPS Posted by Peter D.

Does this extension work on a multi-site installation? Multi-site, single checkout? Posted by Robert Garcia

Fri, 31 May 2013 20:32:25 +0000

Yes sure, works right out of the box. Posted by Peter D.

I don't understand this module. How does it look on the storefront? Why does the live demo link to google webmaster. Please clarify. Thanks. Posted by J L

Thu, 30 May 2013 19:39:15 +0000

I've no idea about Rich Snippets but I'm very interested. A quick question, if I use Google Rich Snippets Magento extension, does it mean I've to sacrifice the existing ranking (the most common one with meta title and description) on Google? Posted by Terence Lim

there is an option in the admin to enable USPS address verification, but it doesnt seem to work. i also noticed that none of the documentation for this extension mentions this feature. does this feature work yet? the dev server im testing it on is behind some firewalls, and has IP restrictions, would that cause the verification service to not work? magento ce 1.6.2 thanks, scott Posted by scott hobson

Wed, 29 May 2013 18:46:04 +0000

In order to activate that feature you should first enable usps and set up your account. After that you should also check if your USPS account is activated and if address validation was enabled for it. Posted by Peter D.

Hi - I was wondering if your one page checkout extension works with magento go? Thanks! Steph Posted by Steph

Thu, 25 Apr 2013 06:13:20 +0000

Sorry but we doesn't support go platform. Posted by Peter D.

I am using this extension, but I think these two functions is useful: 1. Checkout in cart option. for example: http://ecommerce-team.com/media/catalog/product/e/a/easy-checkout-2-onestep-cart.png . 2. add 1-column layout, for example: http://ecommerce-team.com/media/catalog/product/e/a/easycheckout-frontend-onecolumn.png . thank you Posted by Sam Chen

Tue, 23 Apr 2013 07:22:04 +0000

Thank you very much for your quick reply! this is great news. Posted by Sam Chen

I am using this extension, but I think these two functions is useful: 1. Checkout in cart option. for example: http://ecommerce-team.com/media/catalog/product/e/a/easy-checkout-2-onestep-cart.png . 2. add 1-column layout, for example: http://ecommerce-team.com/media/catalog/product/e/a/easycheckout-frontend-onecolumn.png . thank you Posted by Sam Chen

Tue, 23 Apr 2013 07:18:40 +0000

Thank you for your suggestion. We are going to add new layout type in next major release. But for checkout on cart page we are not sure if it will be included. Posted by Peter D.

I've downloaded your extension via magentocommerce and I am using it on CE 1.7.0.2. Its works fine. Thanks for this function! Is it possible to display the category name and description before the listing of categories? How can I establish this? Posted by Wouter Repko

Wed, 17 Apr 2013 15:34:56 +0000

I asked the same question and I contacted the support team and they replied back with a solution that worked perfectly! In order to change postion of extension block on category products page please open easycatalogimg.xml and find next code: Change to: Then please open appdesignfrontendYOURPACKAGEYOURTHEMEtemplatecatalogcategoryview.phtml and place next code: right after categories listing name: Note: I had to flush cache on my website for me to see the changes. Thanks again Support Team !!! Your support even on FREE products is amazing!!!! I've been your customer for the last 3 years and I'm definitely a lifetime customer. Posted by Min

Hi can this extension link with zendesk Posted by Sam

Thu, 11 Apr 2013 13:41:44 +0000

Right now we are not sure because we are not sure how Helpmate and Zen Desk can benefit from such integration. But you can contact our support team and we can contact such idea. Posted by Peter D.

Some countries do not support zip codes (for ex Ireland), our shop delivers to multiple countries in Europe. We set the zip code optional for Ireland, and we need it to be mandatory for other countries, so in Fire Checkout settings we have postcode as "required". At checkout after changing the country to Ireland the "postcode" field still is required. How can we fix this? Posted by emilia tereanu

Thu, 11 Apr 2013 13:39:35 +0000

Fire Checkout does not support this feature for now. But we will add it to next 2.4.1 release. Posted by Peter D.

Hi can this extension link with zendesk Posted by Sam

Wed, 10 Apr 2013 22:49:14 +0000

Any ETA Posted by Sunit Rasta

We use Easy Catalog Images version 2.0.0 on Magento 1.7.0.2 Everything works perfectly. It's a brilliant extension! But I was wondering... How can I display the category images block on my CMS homepage? Posted by Elvira Vreeswijk

Tue, 09 Apr 2013 08:32:58 +0000

Peter, I have the same comment and the same question. Can you provide more details on your solution? Posted by Andrew Rees

Hi can this extension link with zendesk Posted by Sam

Sun, 07 Apr 2013 08:10:03 +0000

Sorry but it can't be done in current release. Posted by Peter D.

One Page Checkout? What about mulit-domain support, do you have separate versions for multi-domains and if not what options are available for single domain purchases considering a multi-domain structure? Luis Posted by Luis Magana

Mon, 01 Apr 2013 23:01:03 +0000

This version works fine with mulit-domain magento installations. It also allows to use it on multiply domains installed on same server. Posted by Peter D.

Hi there, is there an option to choose a german version? Posted by Peter K.

Tue, 26 Mar 2013 06:27:11 +0000

Dear Peter, thanks for your reply. It was very helpful. Posted by Peter K.

Hi there, is there an option to choose a german version? Posted by Peter K.

Mon, 25 Mar 2013 20:03:05 +0000

Dear Peter, right now we made facebook widgets locale completely configurable through admin. In case you want to translate text from our module then you will need to translate small locale files. Posted by Peter D.

Hi there, is there an option to choose a german version? Posted by Peter K.

Mon, 25 Mar 2013 18:08:29 +0000

to understand it correct: All texts will in the frontend be shown in german as we have german shop? Posted by Peter Kinny

Hi there, is there an option to choose a german version? Posted by Peter K.

Mon, 25 Mar 2013 18:04:04 +0000

Yes sure. You can change facebook locale directly from admin settings. Posted by Peter D.

It says 'Mobile optimised' but when i visit demo page with my mobile phone i can't see any special theme for mobile. How can i check it? Thanks. Posted by Koray Küpe

Sun, 17 Mar 2013 22:26:43 +0000

Thank you for your question. You don't see that feature because we do use default theme on Fire Checkout demo server. But you can see how it works with responsive design at http://argentotheme.com/ Posted by Peter D.

It would be great if I could use this extension for pop-ups. E.g. a popup every first time a unique visitor enters the webshop to welcome him/her and ask them to register for our newsletter. Are you willing to expand this extenstion with this feature? Posted by Danny van Maanen

Mon, 11 Mar 2013 20:52:22 +0000

Hello, any news on the release date of the next extension release? Thank you for your reply. Best regards, Danny van Maanen Posted by Danny van Maanen

Hi! Does Easy Spotlight work with Virtual and Configurable products? If so, how? I have it installed and it works great with simple products. Thanks! Amy Posted by Amy Capolupo

Fri, 08 Mar 2013 23:59:02 +0000

Nevermind. I just discovered my mistake. Posted by Amy Capolupo

If a ticket is created using the contact form or email or in the admin panel, is it then linked to a customer account based on the email address (if a customer account exists with that email address)? In other words, can the customer then find it in his customer account too? Posted by Wim Bommerez

Fri, 08 Mar 2013 14:22:28 +0000

Yes sure, ticket can be linked to customer account and customers can see their tickets in their account interface. Posted by Peter D.

We use Easy Catalog Images version 2.0.0 on Magento 1.7.0.2 Everything works perfectly. It's a brilliant extension! But I was wondering... How can I display the category images block on my CMS homepage? Posted by Elvira Vreeswijk

Fri, 08 Mar 2013 14:21:26 +0000

You can place it with extension widget. Posted by Peter D.

I've downloaded your extension via magentocommerce and I am using it on CE 1.7.0.2. Its works fine. Thanks for this function! Is it possible to display the category name and description before the listing of categories? How can I establish this? Posted by Wouter Repko

Thu, 28 Feb 2013 16:33:39 +0000

Could you explain that, because i really don't get what you mean. Posted by Peter

I've downloaded your extension via magentocommerce and I am using it on CE 1.7.0.2. Its works fine. Thanks for this function! Is it possible to display the category name and description before the listing of categories? How can I establish this? Posted by Wouter Repko

Mon, 25 Feb 2013 06:56:04 +0000

That can be done. Right now extension block is outputted to content container in easycatalogimages.xml. I would suggest you to put to category.products container and then at category/view.phtml your should call that block with childhtml method. Posted by Peter D.

Hello, is it possible to get the second layer from the dropdown main menu prepared for mor colums than one ? If i have a lot of categorys in the second layer it goes out of the screen. Thanks for your reply! Regards, Kenny. Posted by Kenny Bäßler

Fri, 22 Feb 2013 13:57:50 +0000

It can be done with some changes but i would really sugest consider using templates-master.com/magento-extensions/magento-navigation-pro.html. Wich we can install and configure for free. Posted by Peter D.

It would be great if I could use this extension for pop-ups. E.g. a popup every first time a unique visitor enters the webshop to welcome him/her and ask them to register for our newsletter. Are you willing to expand this extenstion with this feature? Posted by Danny van Maanen

Fri, 22 Feb 2013 13:56:34 +0000

Thank you for great suggestion. I think we will add that feature in next extension release. Posted by Peter D.

I would like to include "more images" in a separate tab along with the other content from that tab. Now, I have tried to call the block in the file ../template/easytabs/catalogproductcustom1.phtml like this: echo getLayout()->createBlock('catalog/product_view_media')->setTemplate('catalog/product/view/media.phtml')->toHtml(); This should work as I know it. Instead the script just breaks here. Any suggestions? TY Posted by Nejc Bogataj

Fri, 22 Feb 2013 10:38:13 +0000

Same error as if I try to use in in the tab. The page stops loading at that point, after that its all blank. I put the code in catalogproductview.phtml file. Thank you. Posted by Nejc Bogataj

I would like to include "more images" in a separate tab along with the other content from that tab. Now, I have tried to call the block in the file ../template/easytabs/catalogproductcustom1.phtml like this: echo getLayout()->createBlock('catalog/product_view_media')->setTemplate('catalog/product/view/media.phtml')->toHtml(); This should work as I know it. Instead the script just breaks here. Any suggestions? TY Posted by Nejc Bogataj

Fri, 22 Feb 2013 09:23:43 +0000

Can you try put same code in the products page template and check if it will cause same issue? I will check with developers if such code can be used within easytabs template file. Posted by Peter D.

Hello - i recently purchased this plugin - trying to find if we can import product images. I have a site with many many (1000s of products) and all images are named for example AJ12345-RED.jpg - and trying to find if we can import images into your plugin system, assuming the SKU name matches the image name. Possible? Also - do you have any sort of API with this plugin that we can use? Adam adamg@grossmaninteractive.com 516-801-4474 Posted by adam grossman

Fri, 22 Feb 2013 09:21:37 +0000

Thank you for detailed information. Right now we are consulting with developers if we can apply modification to extension in order to work in the way you need. Posted by Peter D.

Hello - i recently purchased this plugin - trying to find if we can import product images. I have a site with many many (1000s of products) and all images are named for example AJ12345-RED.jpg - and trying to find if we can import images into your plugin system, assuming the SKU name matches the image name. Possible? Also - do you have any sort of API with this plugin that we can use? Adam adamg@grossmaninteractive.com 516-801-4474 Posted by adam grossman

Thu, 21 Feb 2013 16:18:05 +0000

Note - we have a way to import images into our Magento site via a script, but what I am trying to do is automate the process of selecting which image goes with each swatch/color... so that if a SKU is for example 1234-PINK for this color and the image name is 1234-PINK.jpg - hoping to automate which one is selected from your tool... Posted by adam grossman

I would like to include "more images" in a separate tab along with the other content from that tab. Now, I have tried to call the block in the file ../template/easytabs/catalogproductcustom1.phtml like this: echo getLayout()->createBlock('catalog/product_view_media')->setTemplate('catalog/product/view/media.phtml')->toHtml(); This should work as I know it. Instead the script just breaks here. Any suggestions? TY Posted by Nejc Bogataj

Tue, 19 Feb 2013 10:14:16 +0000

I get no error. The tabs stop loading there, the tabs after this tab don't load anymore. If I check for errors with Firebug, the response the page gets is "500 internal server error". TY for your assistance. Posted by Nejc Bogataj

I would like to include "more images" in a separate tab along with the other content from that tab. Now, I have tried to call the block in the file ../template/easytabs/catalogproductcustom1.phtml like this: echo getLayout()->createBlock('catalog/product_view_media')->setTemplate('catalog/product/view/media.phtml')->toHtml(); This should work as I know it. Instead the script just breaks here. Any suggestions? TY Posted by Nejc Bogataj

Tue, 19 Feb 2013 10:09:48 +0000

Can you tell us what error message do you have when you use that piece of code? Posted by Peter D.

Hello, first very much like your theme, thank you for making it and making it free. I'm working on a site using your theme, and have noticed an issue. The about us and the contact us tabs do not show as pressed once you click on them. For example if I instal the theme and create 4 categories 4 tabs will be created in the store. If I click on say the furniture tab the tab will look like it is pressed. But if I click on the about us or contact us tabs they do not look like they are selected. You can see an example of this by looking at your demo store: Magento Absolute Theme Demo and clicking on furniture and then clicking on about us. You will notice that when you click on furniture the tab gets indented (or activated) but if you click on about us, about us does not get activated. Granted this is because on your demo that page doesn't exist but on my theme it does and yet the tab does not get activated. Any ideas what I'm doing wrong? Thanks Posted by Mike Smith

Wed, 13 Feb 2013 15:02:30 +0000

I would sugest to open custom.css line 62 and check next styles .cms-home .nav-home a, .contacts-index-index .nav-contacts a, .cms-about-magento-demo-store .nav-about a { **** You should add similiar selector for your cms pages in order to make them active. For example for default about us page it looks like .cms-about-magento-demo-store .nav-about a Posted by Peter D.

I have installed this and it it working, except custom created tabs arent working. I cant seem to figure out how to find them, edit the content or anything for the product pages. Am I missing something? Posted by Andrew Ball

Sat, 09 Feb 2013 07:02:23 +0000

Can you tell us step by step how you configured your custom tabs? Posted by Peter D.

Hi. i purchased this template a while ago and had a question. I've noticed that it doesn't have any star bars on the reviews section. This seems to me to be a feature of the normal magento and is an important part of ecommerce. Can i re-enable this somehow? Best regards. Adam. Posted by Adam Robins

Sat, 02 Feb 2013 13:32:08 +0000

This template have that feature but reviews are simply not show on categories pages. You can contact us at http://templates-master.com/helpdesk and we will be glad to help you if you have reviews problem on product page or add them to categories listing page. Posted by Peter D.

Hello Is this working togheter with Magento 1.5.0.1 ? Best regards Tomas Posted by Tomas Berglund

Thu, 20 Dec 2012 07:55:24 +0000

Yes but will be release that version later today. Posted by Peter D.

Hi, I just checked and I see that there is html tags on my description the plugin can't hide the unsupported facebook html tags? https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fwww.shoptoshape.com%2Fbest-sellers%2Fformula-1-nutritional-shake-mix.html Best Regards, Posted by Guy Alony

Tue, 11 Dec 2012 14:47:51 +0000

Sorry but that extension is already using fb:app_id. Next meta tag fb:admins is not required according to Facebook guidelines but can be added on request. Posted by Peter D.

Why has the below question from rob aubin not been answered since March? I'd like to know as well. The search function is pretty much useless without that feature: the extension seems to only read from the product name, does it include results based on content within the description or from Meta data? Posted by Eric

Sun, 09 Dec 2012 21:56:53 +0000

You can select what product attributes you want to be used for suggestion from list of searchable attributes in extension settings. Posted by Peter D.

How can we update this Module to the latest release. Simply download the latest version and copy to Magento root? Posted by Goetz Klucker

Thu, 06 Dec 2012 14:34:57 +0000

Yes it should be working like that. But please do your store backup before applying upgrade. Posted by Peter D.

If I buy this extension, I will have free lifetime upgrade for it? Posted by Lucian Nan

Tue, 04 Dec 2012 16:58:33 +0000

Right now we don't charge for upgrades but probably next year there will be some fee for increasing upgrade and support period. But that defiantly will be lower then 50% of extension price. Posted by Peter D.

Hi, Is the slider responsive? If I want it to take up 100% the width of my homepage will it resize according to the screen? Thanks Posted by Aviva Weiss

Sun, 02 Dec 2012 09:18:28 +0000

Thank you for your interest. Nivo version of Easyslider is responsive. Posted by Peter D.

Can i put it on NEW.phtml or another extension that i've installed. (exemple: im trying to put in new products e in bestseller that i have in my home page.) thank you! Posted by Matchelo 3

Mon, 26 Nov 2012 16:11:38 +0000

I would suggest to submit ticket for that problem at templates-master.com/helpdesk Posted by Peter D.

If I buy this extension, I will have free lifetime upgrade for it? Posted by Lucian Nan

Mon, 26 Nov 2012 14:30:35 +0000

Thanks for your answer, but this born a new question: This means that is 39$/year ? Or there is another upgrade fee for updates ? Posted by Lucian Nan

I have the mall template and the mobile template loaded. Will this affect the mobile template when loaded or can it only run on the desktop mall template. Posted by Dwain Thompson

Mon, 26 Nov 2012 14:25:12 +0000

We can install it for you so it will affect only desktop theme. Posted by Peter D.

If I buy this extension, I will have free lifetime upgrade for it? Posted by Lucian Nan

Mon, 26 Nov 2012 14:24:03 +0000

We do guarantee 1 year of free updates. Posted by Peter D.

If I buy this extension, I will have free lifetime upgrade for it? Posted by Lucian Nan

Mon, 26 Nov 2012 13:18:02 +0000

Even for next versions of Magento (like Magento 2 etc.) Posted by Lucian Nan

Can i put it on NEW.phtml or another extension that i've installed. (exemple: im trying to put in new products e in bestseller that i have in my home page.) thank you! Posted by Matchelo 3

Fri, 23 Nov 2012 15:32:01 +0000

the same code that you say to put im phtml files that is in the instructions. (i put it in last post but not apear) Posted by Matchelo 3

Can i put it on NEW.phtml or another extension that i've installed. (exemple: im trying to put in new products e in bestseller that i have in my home page.) thank you! Posted by Matchelo 3

Fri, 23 Nov 2012 12:46:46 +0000

What code have you use? Posted by Peter D.

We use configurable products with associated simple products in our shop. We use super product attributes color and size. Every simple product has its own images assigned (base, small, thumbnail) Is it possible to use one of these already existing simple product images (e.g. thumnail) for the color attribute? In your demo shop, the second color (red) seems like exactly using this. Second question, is there a backend login available for the demoshop? Posted by Manuel

Fri, 23 Nov 2012 12:45:05 +0000

Sorry such feature isn't available but we are planing to add such feature in next extension releases. Right now there is no back demo also available. Posted by Peter D.

Can i put it on NEW.phtml or another extension that i've installed. (exemple: im trying to put in new products e in bestseller that i have in my home page.) thank you! Posted by Matchelo 3

Thu, 22 Nov 2012 16:00:15 +0000

i try it but it dont show! i have tried with: i had with the other code too: none of them show it! :( Look this web: www.mascote.pt ... at bottom on 3 last products (bestseller) .... there is a white space below the name of product, is the place where is the code. (see with element inspector of chrome). Wainting for help. Thank you! Posted by Matchelo 3

Can i put it on NEW.phtml or another extension that i've installed. (exemple: im trying to put in new products e in bestseller that i have in my home page.) thank you! Posted by Matchelo 3

Thu, 22 Nov 2012 07:19:16 +0000

Yes sure you can do that and place any content you want. Posted by Peter D.

Hi, As already mentioned earlier, I have a problem concerning customization of the Top Navigation Menu Bar of the Absolute Theme. I have entered the first 6 categories of products without any problems. But as I started to enter category 7 of the 12 categories that I need, I face a problem. In fact, the layout of the second column of the Menu Bar comes out of the box from Store Navigation/ Header and pushes the Main Block away, and it doesn't look nice at all. The Shop is on Local Host / Local Server (Wamp). If you want I can send you pictures of the Top Nav. I just want the Top Nav Menu Bar to remain inside Store Navigation/ Header, without changing the position of the Main Block. I would really apreciate if you or ANYONE ELSE could help me to resolve this issue or at least tell me where to look in order to make the necessary changes. Thanks in advance for your kindness, Erik Posted by Erik Johansen

Tue, 20 Nov 2012 14:40:31 +0000

Never mind it, i resolved also this issue... Posted by Erik Johansen

Hello Peter, In replay to your answer: My store is in localhost/localserver (wamp), not yet online. What I meant is that I have got an issue with top navigation menu bar while inserting my second line (layers) of categories. Infact while the first line (layer)of categories remain into "Site Navigation" at the bottom of it, the second line of top nav menu bar comes out of place between Header and Main Block. Posted by Erik Johansen

Tue, 20 Nov 2012 14:40:07 +0000

Never mind it, i resolved also this issue... Posted by Erik Johansen

Hello, how is possible set an order of displaying of item in Recommended products area ? Other words what need to do for Item # 1 to display it in place # 1 ? Thank You. Posted by srg ptk

Wed, 14 Nov 2012 21:50:58 +0000

Sorry have you tried using default position grid that is available in related products tab products admin interface? Posted by Peter D.

Hi The demo site is not usable on Ipad and Iphone. the issue is that it does not scroll and anything below the screen can not be seen. is this an issue you are aware of. Posted by Sunit Rasta

Mon, 12 Nov 2012 20:34:28 +0000

Please use http://demo03.templates-master.com/a058/ There are problems with ipad at out demo store because of iframe that we are using at http://templates-master.com/magento-themes-demo?A058 Posted by Peter D.

I am getting the following error when going to the configuration page: String could not be parsed as XML I had the Magento Connect version installed initially but have removed it and installed the version from here. I am running Magento 1.6.2.0, any idea what may be the issue? Posted by Chris Wilkinson

Mon, 12 Nov 2012 09:09:05 +0000

Most likely problem caused by your hosting settings that doesn't allow to load extension list of Facebook languages. In order to fix that allow_url_fopen = On should be st at php.ini. Posted by Peter D.

Hi guys! I very interested in your product "Easy Banners" but I need try it in admin mode to check the features. Do you have an admin demo or refund program if I don't like? Please reply as soon as you can. Regards Posted by jonay galván

Fri, 09 Nov 2012 14:21:34 +0000

Thank you for your interest. We don't have admin demo yet but you can ask refund in case extension will not work for you. Posted by Peter D.

Hello, did You are use http://schema.org conditions for coding rich snippets ? Posted by srg ptk

Thu, 08 Nov 2012 15:29:29 +0000

Yes, we are using schema.org according to Google recommendations. Posted by Peter D.

I don't understand this module. How does it look on the storefront? Why does the live demo link to google webmaster. Please clarify. Thanks. Posted by J L

Wed, 07 Nov 2012 20:42:29 +0000

Sorry but google doesn't show products images anymore in search results. Posted by Peter D.

I don't understand this module. How does it look on the storefront? Why does the live demo link to google webmaster. Please clarify. Thanks. Posted by J L

Wed, 07 Nov 2012 16:00:35 +0000

What about the image of the product, will that be showen? Posted by Karsten Thomsen

Hi .. How can we add the ajax navigation to home page with out page refreshes Posted by Navaneeth m

Wed, 07 Nov 2012 15:07:50 +0000

Sorry but that isn't possible. With first click you will be redirected to home page ajaxlayered navigation and then it will be refreshed with out page reload. Posted by Peter D.

Hi, can i add related product below the product description and not in a tab. Or just put related products in the left or right column? Posted by Steven Haan

Wed, 07 Nov 2012 15:07:02 +0000

You should edit products template catalog/product/view.phtml file in order to do that. Posted by Peter D.

After installation on Magento Connect, Error 404. Posted by alex catalan

Mon, 05 Nov 2012 14:43:34 +0000

Please log out from admin and then login back in order to refresh your admin user access rights. Posted by Peter D.

Hello, First of all, thanks a lot for this nice theme. I have it installed on localhost (Magento 1.7.02) Everythings works well. Question: I moved the search bar outside the header, because i needed more space to my 12 categories. When I startet the second layer of categories in the top nav menu bar, I noticed that it went out of the header and devide the header from the main block. I have incresed the header high but the second layer of top nav remain positioned between header and main block. I would like to fit the top nav menu bar in the middle of the header mantaining the 2 layer categories. I wounder how can I resolve this? Or at least where should I look forward to do it? Thanks in advance for your answer, Erik Posted by Erik Johansen

Mon, 05 Nov 2012 07:29:15 +0000

Sorry can you post link to your store so we can check how it looks like now? Posted by Peter D.

Hello... Is it possible to disable a tab using update XML? If so could you please post the code? Best wishes, Tony Posted by Anthony O'Connell

Mon, 05 Nov 2012 07:20:01 +0000

Sprry can you please clarify your request. Right now i don't think that i understand what exactly you want to do. Posted by Peter D.

product_tag_list custom4Custom tab</h1> <p>product_tag_list — Mon, 05 Nov 2012 07:17:45 +0000</p> Can you tell us if you see any block at product page or any changes at all after adding that xml code? Posted by Peter D. </article> <article> <h1>What do i have to put in the field : Seller atribute code ? I do not have an seller attributecode. The seller is me (horecaapparatuur.nl? Posted by Mathijs Hermelink</h1> <p>Mon, 05 Nov 2012 07:13:21 +0000</p> Right now that attribute is used in case multiply sellers are available in same way as manufactures attribute. We will make that field more flexible in next extension releases. Posted by Peter D. </article> <article> <h1>I don't understand this module. How does it look on the storefront? Why does the live demo link to google webmaster. Please clarify. Thanks. Posted by J L</h1> <p>Fri, 02 Nov 2012 19:53:24 +0000</p> This extension will improve overall look of all your products pages on Google search engine results pages. Please check more info at http://support.google.com/webmasters/bin/answer.py?hl=en&answer=99170 Posted by Peter D. </article> <article> <h1>When do you plan to release Enterprise Edition version of this extension? I really like your extension, but the fact that it is not available for EE is a bummer. I don't want to install a CE version extension on my EE 1.12 installation. Thanks. Posted by Ash</h1> <p>Fri, 02 Nov 2012 08:36:50 +0000</p> You can use CE version of Askit on EE with out any problems. It doesn't use any specific EE features or modules so should be working right out of the box. Posted by Peter D. </article> <article> <h1>I have installed the extension and it works great, except for Internet Explorer. The Like button isn't shown in Internet Explorer, but the code is there. What can I do about this? Posted by Frank Heijne</h1> <p>Mon, 22 Oct 2012 09:26:50 +0000</p> Solved the problem. Add the following to the 3colums.phtml after xml:lang=""> Now the Like button is visible in Internet Explorer Posted by Frank Heijne </article> <article> <h1>o poblema que todos forus estão desatualizados são tutorias e dicas para amgento 1.6 para atras pois Magento 1.7 munda muito painel do Admin a fica dificel de enteder as instruções de colcoar o template att gyn net informatica Posted by adilson martins</h1> <p>Sun, 21 Oct 2012 17:22:56 +0000</p> Sorry but i think it's misunderstood. Installation instructions for that template are still valid for Magento Community Edition 1.7. Posted by Peter D. </article> <article> <h1>Hi, Thank you for responding. I have another question. please refer this link from ebay:http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=300753070654 Choosing a shade,it will load its image. Or click the image,it will load its shade. Can your extention do that? Thanks. Alice Posted by Jonathan Lee</h1> <p>Sat, 13 Oct 2012 14:18:18 +0000</p> ebay:http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=300753070654 Posted by Peter D. </article> <article> <h1>HI,TM Is this extension able to use on configurable products?Thanks. Alice Posted by Jonathan Lee</h1> <p>Sat, 13 Oct 2012 14:18:10 +0000</p> Yes sure. Our extension can swtich main product image on click. Posted by Peter D. </article> <article> <h1>HI,TM Is this extension able to use on configurable products?Thanks. Alice Posted by Jonathan Lee</h1> <p>Fri, 12 Oct 2012 10:10:24 +0000</p> Hi, Thank you for responding. I have another question. please refer this link from ebay:http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=300753070654 Choosing a shade,it will load its image. Or click the image,it will load its shade. Can your extention do that? Thanks. Alice Posted by Jonathan Lee </article> <article> <h1>HI,TM Is this extension able to use on configurable products?Thanks. Alice Posted by Jonathan Lee</h1> <p>Fri, 12 Oct 2012 09:19:06 +0000</p> Yes it's designed to work only with configurable products. Posted by Peter D. </article> <article> <h1>Will this work with your templates without customization of code? Or only with default magento templates? Posted by mike errico</h1> <p>Mon, 08 Oct 2012 06:34:10 +0000</p> Yes it was designed to work with different themes with out customization. Probably you will need just modify css styles in order to make menu look in same was as your theme. Please notice that right now we have only 1.7 compatible version. Posted by Peter D. </article> <article> <h1>Can you run different programs with different commission rate, based on customers or product groups? Posted by Geoff Safcik</h1> <p>Sat, 06 Oct 2012 18:00:11 +0000</p> Sorry but that isn't possible yet. But we are planning to add such feature in next extension release. Posted by Peter D. </article> <article> <h1>Can the login screen be displayed in pop-up or with store logo header header on top? I dont feel to good about how when you click on social login you leave the store completely. Posted by Martin</h1> <p>Fri, 05 Oct 2012 18:09:10 +0000</p> Sorry but right now it isn't possible because facebook require to visit facebook site in order to confirm using customer personal data. Posted by Peter D. </article> <article> <h1>Hi, First of all I would like to thank you guys for this nice free theme. I'm new at Magento and I don't have much knowledge. But I've managed to install the Absolute Theme and even to change colour to it. I have installed the theme on a local server. So what I wonder about is if it is possible to change the Featured Product Slider into a Glider that move the products from one side to another automatically. And how I should proceed step by step of course... Again, thanks a lot! Posted by Erik Johansen</h1> <p>Fri, 05 Oct 2012 18:08:09 +0000</p> Really sorry but it isn't possible to explain how to apply such modification within a product question. It will require editing multiply files. Posted by Peter D. </article> <article> <h1>Hi, Thanks for the template it is really good! I have a few questions though. - how do I add categories and subcategories in the navbar at the top (topbar) ? I only managed to have Home and Products... I have tried to change the code as mentioned in another post, but it didn't work... - Also, how do I make my categories appear on the left column of my category pages? - The links to the static block on the left hand side on the homepage(contact us and free shipping) link to the wrong page, where do I add/change these links? - In the admin, I cannot find the footer links on the right hand side (search, advance search contacts returns), I'd like to change them I'd like to buy the commercial licence to get rid off the copyright links at the bottom. Can I do that on a working website or will it delete all my settings and changes? After buying the licence, where can I remove these links? Thanks a lot! Posted by armelle petit</h1> <p>Fri, 05 Oct 2012 05:55:14 +0000</p> Question: how do I add categories and subcategories in the navbar at the top (topbar) ? I only managed to have Home and Products... I have tried to change the code as mentioned in another post, but it didn't work... Answer: Sorry but you can add categories in same way as in default magento template. Can you send us link to your store so we can check what is wrong? Question: Also, how do I make my categories appear on the left column of my category pages? Answer: Please check http://templates-master.com/knowledgebase/index/view/faq/ShowStoreCatalognavigationblockonallstorepages/ Question: The links to the static block on the left hand side on the homepage(contact us and free shipping) link to the wrong page, where do I add/change these links? - Answer: You can change that links in catalog.xml file. Question: In the admin, I cannot find the footer links on the right hand side (search, advance search contacts returns), Answer: All this links are set via theme xml files. Question: Can I do that on a working website or will it delete all my settings and changes? After buying the licence, where can I remove these links? Thanks a lot! Answer: You can buy license whenever you want and simply remove link from footer then. Posted by Peter D. </article> <article> <h1>Is it possible to create a dynamic tab title? I'm looking to change the "Reviews" tab title to something like "Reviews (X)" where X is the numbers of reviews. Posted by Riccardo</h1> <p>Fri, 05 Oct 2012 05:51:06 +0000</p> Sorry but it isn't possible right out of the box. Right now tab titles are set in xml file. It will require extension modification. Posted by Peter D. </article> <article> <h1>Is there a slide to be placed on the product page, so I could show the product images on it? Posted by luis Puntel</h1> <p>Fri, 05 Oct 2012 05:50:34 +0000</p> Sorry but it can't be done but you can place slider in the products description. Posted by Peter D. </article> <article> <h1>Hi, the template is great, but how can I get the Store catalog as vertical navigation in the Theme on the left side ?? Posted by Guido</h1> <p>Thu, 27 Sep 2012 12:36:40 +0000</p> Hello, I am wondering how to make the store catalog visible throughout the store Posted by Peter Greenwood </article> <article> <h1>Will you add support for Payone in the near future? Posted by Eric</h1> <p>Tue, 18 Sep 2012 11:21:45 +0000</p> Ticket opened and details provided. Posted by Eric </article> <article> <h1>Is Credit check with credit pass possible? We would like to use an extension that performs credit checks together with Onepage Checkout. After the customer has entered address and shipping method, he chooses the payment method that is available for his country. One of the options is "Open Invoice". If the customer chooses this payment method, an extension called credit pass checks the address with an external service and returns either "yes" or "no" back to magento, meaning the payment method is available or not. If it´s available for the user (user considered trustworthy), the user won´t recognize anything. If the user is likely not to be trustworthy, a message like "Sorry, payment method not available" appears and this payment option is no longer available. Well, this is how it works with the default checkout process... Do you see possibilities to integrate this with Onepage checkout? Do you have support on how we could code this? Posted by Lasse Iwersen</h1> <p>Tue, 18 Sep 2012 11:14:35 +0000</p> We have a similar extension that initiates a credit check in the background. Would be great if Templates Master is willing to add support for those payment extensions. Posted by Eric </article> <article> <h1>Is Credit check with credit pass possible? We would like to use an extension that performs credit checks together with Onepage Checkout. After the customer has entered address and shipping method, he chooses the payment method that is available for his country. One of the options is "Open Invoice". If the customer chooses this payment method, an extension called credit pass checks the address with an external service and returns either "yes" or "no" back to magento, meaning the payment method is available or not. If it´s available for the user (user considered trustworthy), the user won´t recognize anything. If the user is likely not to be trustworthy, a message like "Sorry, payment method not available" appears and this payment option is no longer available. Well, this is how it works with the default checkout process... Do you see possibilities to integrate this with Onepage checkout? Do you have support on how we could code this? Posted by Lasse Iwersen</h1> <p>Tue, 18 Sep 2012 08:13:40 +0000</p> Thank you for your interest. Your custom extension should be modified in order to be used on fire Checkout but it can work in same way as now. Posted by Peter D. </article> <article> <h1>I have the same problem as "Nathanael Koch" has mentioned above. I just finished installing the theme and everything so far works fine but the home page is NOT displaying; "New products, Recommended products & Hot products" And also the tabs are missing. It's only showing about us content. Can I get some help with this ASAP? Posted by Minkyung kim</h1> <p>Fri, 14 Sep 2012 06:42:50 +0000</p> We just answered your support ticket and we will need ftp and admin access info in order to check what is wrong. But you can find some information at http://templates-master.com/knowledgebase/index/view/faq/i-have-featured-special-products-and-new-products-block-on-my-theme-how-can-i-control-products-shown-there-/ also. Posted by Peter D. </article> <article> <h1>Will you add support for Payone in the near future? Posted by Eric</h1> <p>Mon, 10 Sep 2012 17:27:04 +0000</p> You can contact our support team at http://templates-master.com/helpdesk. So we can test and add support for Payone payment module. Posted by Peter D. </article> <article> <h1>Is it possible to hide the shipping method block if there's only one shipping method? Posted by Eric</h1> <p>Mon, 10 Sep 2012 17:25:42 +0000</p> It will require extension modification but i think it's possible. Posted by Peter D. </article> <article> <h1>Can the easy slider be configured to run horizontally along the top in the same way as the Lingerie template. thanks Posted by David Chalk</h1> <p>Fri, 07 Sep 2012 15:49:59 +0000</p> Sorry but there is no such config option. But i think it can be done via css changes. Posted by Peter D. </article> <article> <h1>Hi, Will this module work on Magneto 1.3? Regards Posted by Vladimir Stamatovic</h1> <p>Tue, 28 Aug 2012 12:33:27 +0000</p> Yes we have 1.3 compatible version for that extension. Posted by Peter D. </article> <article> <h1>What configuration options are available regarding the delivery date field? Can you specify dates to exclude, number of days after order date they can begin requesting delivery, etc? Thanks for the clarification. Posted by Mark Angebranndt</h1> <p>Mon, 27 Aug 2012 10:30:56 +0000</p> You can set next limition: - Delivery will be available since order date plus this value - Exclude the Weekend Days< - Dates to Exclude Posted by Peter D. </article> <article> <h1>How does the 2 column layout look like? Our customer wants to have the following layout: - row 1, col 1: Personal data - row 1, col 2: shipping and payment - row 2 using both columns: cart Is this possible? Thx. Posted by Björn</h1> <p>Mon, 27 Aug 2012 07:23:28 +0000</p> Yes you are right. Current Firecheckout 2 columns layout is listing payment and shipping modules in 2 separate columns under order review table. But we do consider it as 2 columns layout and it can be easily changed according to your needs. Posted by Peter D. </article> <article> <h1>How does the 2 column layout look like? Our customer wants to have the following layout: - row 1, col 1: Personal data - row 1, col 2: shipping and payment - row 2 using both columns: cart Is this possible? Thx. Posted by Björn</h1> <p>Fri, 24 Aug 2012 09:25:57 +0000</p> At your demo server I've seen one layout with 3 cols. But you're writing there's also a 2 col layout included. Posted by Björn </article> <article> <h1>How does the 2 column layout look like? Our customer wants to have the following layout: - row 1, col 1: Personal data - row 1, col 2: shipping and payment - row 2 using both columns: cart Is this possible? Thx. Posted by Björn</h1> <p>Fri, 24 Aug 2012 09:24:11 +0000</p> You can see layout demo at our server. Shipping and payment info will be part of column #2 not #1. But you can change layout if you really need it. Posted by Peter D. </article> <article> <h1>Can Pinterest be integrated into the share? If yes, does the image also get pinned? I looked at a similar extension by another company, and their extension has a bug not allowing the image to be pinned. Thanks! Posted by John Brana</h1> <p>Fri, 24 Aug 2012 09:22:40 +0000</p> Already integrated in current release. Posted by Peter D. </article> <article> <h1>Hello! Do you think it is possible to use this extension with Magento Enterprise? Did someone tried this before? Thanks, Posted by Denisa Condurachi</h1> <p>Mon, 20 Aug 2012 15:28:44 +0000</p> Some of our customers used that extension with previous EE version without any problem. So you can try it and in case you will get problems then our developers will be able to fix compatibility issues. Posted by Peter D. </article> <article> <h1>Hello! Do you think it is possible to use this extension with Magento Enterprise? Did someone tried this before? Thnaks, Posted by Denisa Condurachi</h1> <p>Mon, 20 Aug 2012 15:27:55 +0000</p> This extension works with out any problem with Magento EE. Posted by Peter D. </article> <article> <h1>I use a Templates-master template (a053) and it seems the install guide does not include info about how to configure the themes while using a template already. Please help me out getting this solved! Posted by Grafiq</h1> <p>Thu, 16 Aug 2012 18:29:10 +0000</p> Please contact us at http://templates-master.com/helpdesk so we can help you. Posted by Peter D. </article> <article> <h1>Can Pinterest be integrated into the share? If yes, does the image also get pinned? I looked at a similar extension by another company, and their extension has a bug not allowing the image to be pinned. Thanks! Posted by John Brana</h1> <p>Wed, 15 Aug 2012 18:18:15 +0000</p> Do you have an estimate of when you might be able to integrate the Pinterest button? Posted by John Brana </article> <article> <h1>why this extension is not working when i click on the color option?help me please Posted by Saurabh Mehrotra</h1> <p>Wed, 15 Aug 2012 14:04:41 +0000</p> Sorry but we already answered that question. Please send us support request at http://templates-master.com/helpdesk. We need ftp and admin access info in order to check what is wrong. Most likely swatches configuration is wrong. Posted by Peter D. </article> <article> <h1>how to use this extension Posted by Saurabh Mehrotra</h1> <p>Wed, 15 Aug 2012 06:20:03 +0000</p> Please contact us at http://templates-master.com/helpdesk and our support team will help you to install and use extension. Please notice that it was designed to be used with configurable products right now. Posted by Peter D. </article> <article> <h1>I have buy this theme and download it three times ,but I can't unzip it . The file name is a031.clean.easystart.zip and I use windows 7 , what is the matter , please help me! Posted by yue ping lu</h1> <p>Mon, 13 Aug 2012 21:26:18 +0000</p> Please contact us at http://templates-master.com/helpdesk and we will resend you template package. Posted by Peter D. </article> <article> <h1>How to add the cart subtotal and popup login form to a custom template? Posted by techconcert</h1> <p>Mon, 13 Aug 2012 21:25:40 +0000</p> Sorry but that will require quite serious changes to extension files. But we are planning to add such changes in next extension release. Posted by Peter D. </article> <article> <h1>I recently bought this theme but i am curious if it is possible to add more social media to the floating infobar. We like to add Pintrest, and an icon to our blog. Posted by Vincent</h1> <p>Sun, 05 Aug 2012 18:59:30 +0000</p> Yes sure it can be done but it will require editing both css styles and html markup in static block. You can contact our support team and we will be glad to help you. Posted by Peter D. </article> <article> <h1>Where can i change the colours of the grey bars on top and bottom? Posted by Arnan Pieters</h1> <p>Fri, 03 Aug 2012 13:21:27 +0000</p> You can changes it at ajaxsearch.css. Color is set at .headerajaxsearchwindow { background-color: #D8D8D8; Posted by Peter D. </article> <article> <h1>Hello, i want to install this extension. I allready confirmed by the designer of my template that it should be compatible. I am using version 1.7.0.2. On this page is stated that easy tabs should work with this version. However right before installing the extension, version 1.7.0.2 is NOT stated in the list of working versions. So my question... can i be sure that the information on THIS page is correct? Can i install the extension in magento 1.7.0.2? Thanks for your response. Posted by Arnan Pieters</h1> <p>Fri, 03 Aug 2012 13:20:42 +0000</p> This extension works with 1.7.0 without any problem. Posted by Peter D. </article> <article> <h1>Is this extension compatible with Infinite Scroll? http://comvos.de/magento-shop/en/infinite-scroll-endless-scroll-magento-extension.html Posted by Wouter Schreurs</h1> <p>Fri, 03 Aug 2012 13:17:56 +0000</p> We have not tested it but i think that both extension will require modification in order to work together. Posted by Peter D. </article> <article> <h1>Can Pinterest be integrated into the share? If yes, does the image also get pinned? I looked at a similar extension by another company, and their extension has a bug not allowing the image to be pinned. Thanks! Posted by John Brana</h1> <p>Tue, 31 Jul 2012 08:29:17 +0000</p> Thank you for your interest. We are going to add pininterest integration in next extension release. Posted by Peter D. </article> <article> <h1>When I add custom option, it becomes too wide on the bottom. Is there anyway I can reduce the size and move it towards the right side of the product picture. thanks Posted by Stellate </h1> <p>Fri, 27 Jul 2012 10:18:49 +0000</p> Just like how they have it on demo site and also How can I add featured products on the homepage. Posted by Stellate </article> <article> <h1>Hi, this extention can work in portuguese? Best regards Posted by Maicon Albuquerque</h1> <p>Thu, 26 Jul 2012 07:29:02 +0000</p> Yes sure, but you should translate 2 text files in order to use it in different language. Posted by Peter D. </article> <article> <h1>Hi, can I download the latest template for version for v1.7? The version i bought is for v1.6. Thanks. Posted by chin choon tan</h1> <p>Tue, 24 Jul 2012 09:13:03 +0000</p> Please submit your support request at http://templates-master.com/helpdesk in order to get update for your theme. Posted by Peter D. </article> <article> <h1>1. Does this extension support multistore setup 2. Can we migrate tickets from existing help desk by ahead 3. Are we able to validate customer enquiry first through knowledge base before submitting enquiry Posted by alan brown</h1> <p>Tue, 24 Jul 2012 09:12:39 +0000</p> 1. Yes this extension support multistore setup 2. Migration from existing helpdesk will require custom programming services 3. Yes you are will be able to validate customer enquiry first through knowledge base . Posted by Peter D. </article> <article> <h1>Are you able to add a "related product" or "upsell" block to the popup after adding to cart (i.e below the continue shopping/go to checkout buttons)? Would be a great way to cross sell your products Posted by James</h1> <p>Fri, 13 Jul 2012 09:27:44 +0000</p> Such feature will require extension modification. Posted by Peter D. </article> <article> <h1>i need to have the template in others language too (ita+deutsch...) it's possible to do ? thank you Posted by roberto pisana</h1> <p>Fri, 13 Jul 2012 09:27:14 +0000</p> Yes sure, you can use theme with multiply languages with out any problem. Posted by Peter D. </article> <article> <h1>Hi, I want to make Delivery date option enabled when customer chooses one shipping method and I don't want to show Delivery date option when they chooses the others methods. Is this possible? Posted by Tatsuro</h1> <p>Thu, 05 Jul 2012 14:30:12 +0000</p> Sorry for mistake. Just checked it with developer and Fire Checkout allows show Delivery date just for specific modules. Posted by Peter D. </article> <article> <h1>Hi!, If I have a lot of extensions in my current magento store, this extensions can modify this template? I understand that this templates use the "exceptions" in the design tab from magento admin, but I can't disable the extensions because affect to my current normal template. thanks! Posted by Daniela</h1> <p>Thu, 05 Jul 2012 08:59:48 +0000</p> You can disable extension that you don't want to use for m001 theme. The easiest way is to disable extension via xml and to put that xml file to m001/layout folder. Posted by Peter D. </article> <article> <h1>Where is DOWNLOAD button on this site?! Posted by Taran Anton</h1> <p>Thu, 28 Jun 2012 19:30:42 +0000</p> You should register at our site and place order on that extension in order to download it. Posted by Peter D. </article> <article> <h1>After I had "bought" this module, I can not upload it, because the archive is corrupted. Posted by Taran Anton</h1> <p>Thu, 28 Jun 2012 14:55:52 +0000</p> Figured out. Bug appears only in Opera (12.0) Posted by Taran Anton </article> <article> <h1>Hi! I have a problem with jQuery - when I include jQuery in my project based on this theme, home page glider stops working as expected. I can still switch between slides but there're no animations and current slide marker does not work either. Thanks ahead! Posted by Pauls Rusko</h1> <p>Tue, 26 Jun 2012 09:07:31 +0000</p> Please set your jquery to noconflict mode. Posted by Peter D. </article> <article> <h1>I am looking for this extension. but i have 1 query. Is it possible for multiple attribute. e.g if we need to change embroidary color(1st attribute) and belt color(2nd attribute). Please reply ASAP. Posted by Mohit Wadhawan</h1> <p>Tue, 26 Jun 2012 09:07:14 +0000</p> Yes it can work with several attributes. Posted by Peter D. </article> <article> <h1>How do you uninstall this extension? I'm upgrading my store and I want to uninstall all the extensions so I can test out the update. Posted by Brian</h1> <p>Wed, 20 Jun 2012 11:56:17 +0000</p> I think that easiest way to disable extension is to remove or rename app/etc/modules/tm_Firecheckout.xml file. Or open it and set extension to be disabled. Posted by Peter D. </article> <article> <h1>How can I assign image to options? For now product image just disappears on click on option icon. Posted by Andrey Legayev</h1> <p>Wed, 20 Jun 2012 10:19:11 +0000</p> Pls ignore my question I didn't try to click on "product image" icon in section "Super product attributes configuration" - works fine! Posted by Andrey Legayev </article> <article> <h1>Hi, I'm using this extension for 5 months now, I recently changed magento to the latest (1.7) version. Do i have to reorder the extension? or is the one in my account/my downloadable products already the latest 1.7 optimized version? Posted by Rene Peters</h1> <p>Tue, 19 Jun 2012 22:29:10 +0000</p> No you shouldn't. Please contact us at http://templates-master.com/helpdesk and we will send you update. Posted by Peter D. </article> <article> <h1>Is it compatible with Magento 1.7 CE ? Posted by Andrey Legayev</h1> <p>Mon, 18 Jun 2012 18:38:05 +0000</p> Yes it's compatible with Magento CE 1.7. Posted by Peter D. </article> <article> <h1>Hi Templates Master Team. First of all. Thanks for this great theme! I purchased the commercial license of it and would like to remove the link that is shown in the footer of the page. How can i archieve that? Which file I have to edit? Thanks in advance! Matthias Posted by Matthias Damoser</h1> <p>Sat, 16 Jun 2012 10:33:14 +0000</p> Already found an answer to it. Thanks anyway..... Posted by Matthias </article> <article> <h1>Hi Templates Master Team. First of all. Thanks for this great theme! I purchased the commercial license of it and would like to remove the link that is shown in the footer of the page. How can i archieve that? Which file I have to edit? Thanks in advance! Matthias Posted by Matthias Damoser</h1> <p>Sat, 16 Jun 2012 10:33:11 +0000</p> Already found an answer to it. Thanks anyway..... Posted by Matthias Damoser </article> <article> <h1>Why does this extension not keep the sort order of the swatches, even though the attributes are sorted in order and the drop down menu is correct. the swatches DO NOT reflect the same sort order as the drop down menu. Posted by Jennifer</h1> <p>Wed, 13 Jun 2012 18:49:11 +0000</p> This only happens in Google Chrome by the way. Sort order works fine in firefox. Posted by Jennifer </article> <article> <h1>Hi, I want to make Delivery date option enabled when customer chooses one shipping method and I don't want to show Delivery date option when they chooses the others methods. Is this possible? Posted by Tatsuro</h1> <p>Wed, 06 Jun 2012 21:57:03 +0000</p> Such feature will require modifing extension files. It's not possible to do that right out of the box. Posted by Peter D. </article> <article> <h1>Hi, I have two question regarding this extension. At first, I would like to know whether this extension allows to choose different price ranges for different categories (this is crucial, because different categories have drastic differences in prices: from eurocents in one category to thousands in other categories). Second of all, I would like to know whether it is possible to place the box with attributes horizontally instead of keeping it vertically. Posted by Konstantin Petrov</h1> <p>Tue, 05 Jun 2012 09:31:09 +0000</p> Yes you can set different price ranger per categories. Plaing box of attributes in horrizontal way will require some modification to extension. Posted by Peter D. </article> <article> <h1>Dear Templates Master Team, is it possible to show the prices with included tax in the review-section? Thank you! Posted by Willi Kreißl</h1> <p>Tue, 05 Jun 2012 09:29:05 +0000</p> Please contact us at http://templates-master.com/helpdesk and we will check that issue. Posted by Peter D. </article> <article> <h1>Dear Templates Master Team, is it possible to show the prices with included tax in the review-section? Thank you! Posted by Willi Kreißl</h1> <p>Wed, 30 May 2012 12:28:37 +0000</p> The whole Quote in the Magento-Session (Mage::getSingleton('checkout/session')->getQuote()) is changed when firecheckout is opened. grad_total, subtotal and so on are overwritten with the prices without taxes. After opening the default cart (checkout/cart) the Quote will be changed to normal prices. It looks like firecheckout tries to recalculate the prices and get wrong values. Posted by Willi Kreißl </article> <article> <h1>Dear Templates Master Team, is it possible to show the prices with included tax in the review-section? Thank you! Posted by Willi Kreißl</h1> <p>Wed, 30 May 2012 09:58:45 +0000</p> I found the error! $this->getItems() in default cart return items with correct 'price_incl_tax'-value but in firecheckout $this->getItems() returns items where the 'price_incl_tax'-value doesn't have tax added. Any idea why this happens? Posted by Willi Kreißl </article> <article> <h1>Dear Templates Master Team, is it possible to show the prices with included tax in the review-section? Thank you! Posted by Willi Kreißl</h1> <p>Wed, 30 May 2012 09:01:03 +0000</p> Thats the problem, I've set the default format to include tax. The default Magento-Cart shows me the prices in the right way, but the cart in firecheckout shows uses the wrong format. Can I force including tax by coding? Info1: $this->helper('tax')->displayCartBothPrices() return false Info2: I am using firecheckout 1.4.3 because we are using magento 1.4.1.1 Posted by Willi Kreißl </article> <article> <h1>Dear Templates Master Team, is it possible to show the prices with included tax in the review-section? Thank you! Posted by Willi Kreißl</h1> <p>Tue, 29 May 2012 23:05:01 +0000</p> Firecheckout use default format of prices set at your store. You can change it at admin > system > configuration > Tax settins. Posted by Peter D. </article> <article> <h1>I've the Fire Checkout installed and are very pleased with it. But I have still one wish: Is it possible to save the postalcode and city in uppercase and the name and street capitalized in the database? Because customers don't put there address in the preferred format is my opinion. In which file could I add this feature (I know something of html and php) or could you build this in? Posted by Gerben van den Berg</h1> <p>Fri, 25 May 2012 09:28:05 +0000</p> You can do this in app/code/local/TM/FireCheckout/controllers/IndexController.php. See the saveOrder action: $checkout->saveBilling(... $checkout->saveShipping(... Posted by Peter D. </article> <article> <h1>Easy Banner extension I purchased previously no longer works in 1.6 version... Can I get an update file? Posted by Artjoms Kalinicenko</h1> <p>Mon, 14 May 2012 09:53:29 +0000</p> Please contact our support team and we will send you updated extension version. Posted by Peter D. </article> <article> <h1>Hello, Why picture thumbnail is super big? something wrong with the coding? please take a look at it: http://genevawatchesonline.com/index.php/women/bangles/geneva-ladies-watch-fashion-bangle-175.html Posted by Ricky Budhwani</h1> <p>Fri, 11 May 2012 06:01:27 +0000</p> Yes size should be reduced by extension. Developer is checking what is wrong right now. Posted by Peter D. </article> <article> <h1>Just wanted to get 100% clarification on something, as I understand it recommendation products either use your manually entered up-sells & related products, Google Analytics data from an account that has ecommerce data or by analysing the sales history within your existing magento store - and Sold Together uses the last method? I'm re-building an old store for client but only recently added ecommerce to data to Analytics so not enough data there and the exsisting catalogue has thousands of products without related products or up sells. I'm also assuming the display of results is relatively easy to style in different sliders, thumbnail formats etc? I can provide a link to the current test environment, if it helps, in a private question. Posted by Steve Honey</h1> <p>Fri, 11 May 2012 06:00:55 +0000</p> Soldtogether create related products list based on order database. It doesn't use google analytics information but magneto orders database. Recent extension version will show also random products in case there is no product recomendation yet. Posted by Peter D. </article> <article> <h1>I got magento message "Absolute and classic themes are now compatible with Magento CE 1.7.0.". I downloaded and used it on 1.6.4. What are the changes? Do I need to upgrade? I could not find any release notes? Posted by rukpat</h1> <p>Fri, 11 May 2012 05:59:32 +0000</p> You can download 1.7 version from our store. It should be used only at magento CE 1.7. Posted by Peter D. </article> <article> <h1>I have bought the free version and now looking to upgrade to a commercial license. What is the process? After I have bought do I need to reinstall? Posted by rukpat</h1> <p>Fri, 11 May 2012 05:59:07 +0000</p> No you don't need to reinstall. You can simply remove copyright link. Posted by Peter D. </article> <article> <h1>I installed this on Magento 1.6.2 and I'm using a custom theme. I added the proper files to the theme folder. The admin panel works for enabling the EasyTabs, however on the front end, the description just goes blank. Do you know how to fix this? Posted by Tyler Perez</h1> <p>Thu, 10 May 2012 18:44:59 +0000</p> Most likely some core template blocks at products page were modified or renamed. It will require detailed investigation. Posted by Peter D. </article> <article> <h1>Hello, Why picture thumbnail is super big? something wrong with the coding? please take a look at it: http://genevawatchesonline.com/index.php/women/bangles/geneva-ladies-watch-fashion-bangle-175.html Posted by Ricky Budhwani</h1> <p>Thu, 10 May 2012 18:27:08 +0000</p> why is that? it should be automatically reduced the size into a thumbnail, right? Posted by Ricky Budhwani </article> <article> <h1>Hello, Why picture thumbnail is super big? something wrong with the coding? please take a look at it: http://genevawatchesonline.com/index.php/women/bangles/geneva-ladies-watch-fashion-bangle-175.html Posted by Ricky Budhwani</h1> <p>Thu, 10 May 2012 17:19:19 +0000</p> why is that? it should be automatically reduced the size into a thumbnail, right? Posted by Ricky Budhwani </article> <article> <h1>Hello, Why picture thumbnail is super big? something wrong with the coding? please take a look at it: http://genevawatchesonline.com/index.php/women/bangles/geneva-ladies-watch-fashion-bangle-175.html Posted by Ricky Budhwani</h1> <p>Thu, 10 May 2012 08:36:52 +0000</p> We already received your support request and will check that issue. But we would suggest to simply upload small image for this swatch. Posted by Peter D. </article> <article> <h1>Will this extension work with Magento Enterprise? Thank you Posted by D Harm</h1> <p>Mon, 07 May 2012 08:21:57 +0000</p> It should be working with out any problem but we have not tested it yet with recent EE version. Our developers will be glad to help you with that extension in case you will face any problem with it. Posted by Peter D. </article> <article> <h1>Hi How does the 15-day back Money Guarantee work? I have inherited a site which has some custom code for the payment gateway. I want to install Fire Checkout but I am unsure if this custom code will be compatible. I was hoping I could purchase the module, and if I cannot get it to work get a refund. Is this possible? Posted by Darren Read</h1> <p>Thu, 03 May 2012 21:26:41 +0000</p> Yes sure. We will be able to issue refund in case it doesn't work for you. But our developers will be also glad to help you with custom code you are using. Posted by Peter D. </article> <article> <h1>When will this template be ready for 1.7? thanks Posted by Andy T</h1> <p>Thu, 03 May 2012 21:26:02 +0000</p> We are going to update that theme within next 1-2 weeks. Posted by Peter D. </article> <article> <h1>How to display the latest products in the home page? Posted by diego carrasco</h1> <p>Thu, 03 May 2012 21:25:45 +0000</p> Please check http://templates-master.com/knowledgebase/index/view/faq/NewproductsarenotshowingonhomepageatClassictheme/ Posted by Peter D. </article> <article> <h1>Hi. The product description on facebook is showing this codes: <li><ul></ul></li> How can i fix this? Thank you. Posted by João Vitor da Silva</h1> <p>Sat, 28 Apr 2012 12:36:13 +0000</p> Hi. Sorry for being late to answer this. http://mercadogira.com/inicio/index.php/mouse-optico-usb-history-bob-marley-hantol.html Thank you. Posted by João Vitor da Silva </article> <article> <h1>Hey ! I am very much interested in this template. I just need to ask if in case I stuck in installing or customizing this template into magento then would you be supporting me ? Is there any discount on this as its quite expensive ? Posted by Ankit Sharma</h1> <p>Sat, 28 Apr 2012 10:08:51 +0000</p> We do offer free template installation services so we will e glad to help you of course. Also you can find 10% discount at http://www.facebook.com/TemplatesMaster Posted by Peter D. </article> <article> <h1>Fatal error: Class 'TM_FireCheckout_Helper_Data' not found in /app/Mage.php on line 516 I receive this when going to System > Configuration. I just purchased this product and followed the directions for installation. I even copied the default/default contents from the app and skin directories to my appropriate template directory. I have deleted the cache under /var/cache and even went in to the cache management in the backend and cleared all, but I am still receiving this error when trying to go to System > Configuration. Posted by Steven Schneider</h1> <p>Sat, 28 Apr 2012 10:08:24 +0000</p> You are really welcome! Posted by Peter D. </article> <article> <h1>Fatal error: Class 'TM_FireCheckout_Helper_Data' not found in /app/Mage.php on line 516 I receive this when going to System > Configuration. I just purchased this product and followed the directions for installation. I even copied the default/default contents from the app and skin directories to my appropriate template directory. I have deleted the cache under /var/cache and even went in to the cache management in the backend and cleared all, but I am still receiving this error when trying to go to System > Configuration. Posted by Steven Schneider</h1> <p>Sat, 28 Apr 2012 08:05:56 +0000</p> Thank you for the quick reply! This fixed my issue that I was having. Posted by Steven Schneider </article> <article> <h1>Fatal error: Class 'TM_FireCheckout_Helper_Data' not found in /app/Mage.php on line 516 I receive this when going to System > Configuration. I just purchased this product and followed the directions for installation. I even copied the default/default contents from the app and skin directories to my appropriate template directory. I have deleted the cache under /var/cache and even went in to the cache management in the backend and cleared all, but I am still receiving this error when trying to go to System > Configuration. Posted by Steven Schneider</h1> <p>Sat, 28 Apr 2012 04:05:22 +0000</p> It looks like your store compilation mode is enabled. Please go to admmin > system > compilation and disable compilation mode. Posted by Peter D. </article> <article> <h1>When will this product be updated to use with Magento CE 1.7.0? Posted by Dennis</h1> <p>Sat, 28 Apr 2012 04:04:49 +0000</p> It's already updated to work with Magento CE 1.7.0. Posted by Peter D. </article> <article> <h1>Is it possible to use this extension in the Advanced Search Results? Posted by Rob Hense</h1> <p>Tue, 17 Apr 2012 07:19:26 +0000</p> Not it isn't possible right now. Posted by Peter D. </article> <article> <h1>What's is the latest version?1.0 right? Posted by tang liang</h1> <p>Tue, 17 Apr 2012 07:16:19 +0000</p> Recent version is 1.1.1. Posted by Peter D. </article> <article> <h1>i want to buy this extension,but first i want to know what's is the latest version? Posted by tang liang</h1> <p>Tue, 17 Apr 2012 07:16:06 +0000</p> Recent version is 1.0.6. Posted by Peter D. </article> <article> <h1>The lightbox is behind the menu (WP Custom Menus ) is there a solution? Posted by Josef Koeck</h1> <p>Tue, 17 Apr 2012 07:12:29 +0000</p> You should change z-index of menu block in order to fix that problem. Posted by Peter D. </article> <article> <h1>Is this working on 1.6.2.0? Posted by Diego Carrasco</h1> <p>Mon, 16 Apr 2012 06:30:44 +0000</p> Yes sure. Posted by Peter D. </article> <article> <h1>How can I change the colours of the template myself? I have looked through all of the files and had a play at changing the colours but it wouldn't do it, apart from changing the logo ok.....any other changes I try to make just makes each thing disappear. I would like to make the background black, the blue tabs pink with black text and the white tabs black with white text on them and the hyperlinks also pink then white once they've been clicked Diana Posted by diana smith</h1> <p>Mon, 16 Apr 2012 06:30:33 +0000</p> Please contact our support at http://templates-master.com/helpdesk and our developer will be able to guide you through color changes. Posted by Peter D. </article> <article> <h1>Hi. The product description on facebook is showing this codes: <li><ul></ul></li> How can i fix this? Thank you. Posted by João Vitor da Silva</h1> <p>Mon, 16 Apr 2012 06:29:28 +0000</p> Can you post your products page url there so we can check what is wrong? Posted by Peter D. </article> <article> <h1>Desi this works with cloud-zoom, and i see drop down menu for colors instead of color thumbnails. Posted by ben pat</h1> <p>Mon, 16 Apr 2012 06:28:48 +0000</p> This extension can work with our prozoom extension. We have not tested it with cloud-zoom extension. Posted by Peter D. </article> <article> <h1>How can I change the colours of the template myself? I have looked through all of the files and had a play at changing the colours but it wouldn't do it, apart from changing the logo ok.....any other changes I try to make just makes each thing disappear. I would like to make the background black, the blue tabs pink with black text and the white tabs black with white text on them and the hyperlinks also pink then white once they've been clicked Diana Posted by diana smith</h1> <p>Sun, 15 Apr 2012 15:01:04 +0000</p> actually the white buttons a black vignette would look classy x Posted by diana smith </article> <article> <h1>Can I set different % for sales for each category? Posted by Teodor Pavlovich</h1> <p>Fri, 13 Apr 2012 07:34:41 +0000</p> Unfortunately it isn't possible right now. Posted by Peter D. </article> <article> <h1>Hi, Does this plugin have the capability to add a search box to the list of options, and the page will automatically update depending on what you typed in as if you had sorted it another way? Thanks Posted by Robert</h1> <p>Thu, 12 Apr 2012 13:56:29 +0000</p> What are the chances of this feature being added in the next version, and when is the next version due? Posted by Robert Whit </article> <article> <h1>There's no image showing up on facebook, which is due to the generated link .../media/j/a/janne_1_1.jpg" property="og:image"> the catalog/product/ part after media is missing. Could somebody please point me into the right direction as to where I can edit the link. For some reason I could not locate a head.phtml related to the extension. Oh ya, this is on magento 1.6.1.0. Thanks in advance! Posted by Peter Pong</h1> <p>Tue, 10 Apr 2012 20:42:46 +0000</p> Don't mind! Found the problem. I installed it through Magento Connect an for some reason it did not install all the files. Just did a manual install and it works like charm! Posted by Peter Pong </article> <article> <h1>Hi, Does this plugin have the capability to add a search box to the list of options, and the page will automatically update depending on what you typed in as if you had sorted it another way? Thanks Posted by Robert</h1> <p>Tue, 03 Apr 2012 20:00:37 +0000</p> We don't have such feature yet but i think we can add it in next extension verison. Posted by Peter D. </article> <article> <h1>Does your extension support coupons? For example, I would like to associate certain coupon code with some customer/partner and he/she will distribute them (like on the back of the business card). When some one who got that coupon will get discount and and partner will get some % of sales too. Basically, kinda, "Refer a Friend" marketing strategy. For example my friend Bob distributed coupons "coupon1". Some one got that "coupon1" and used it in the shopping cart to get 5% off. So, the result will be: Customer gets 5% discount, Bob gets 6% to his account (he should be able to use that money for in store purchase or get as check/paypal transfer) and I sold an item for 11%(5%+6%) off. For me it looks similar to link affiliate, but through coupons. Posted by Serhiy Danchenko</h1> <p>Tue, 03 Apr 2012 19:58:12 +0000</p> We do expect it in 4-6 weeks. Posted by Peter D. </article> <article> <h1>Does your extension support coupons? For example, I would like to associate certain coupon code with some customer/partner and he/she will distribute them (like on the back of the business card). When some one who got that coupon will get discount and and partner will get some % of sales too. Basically, kinda, "Refer a Friend" marketing strategy. For example my friend Bob distributed coupons "coupon1". Some one got that "coupon1" and used it in the shopping cart to get 5% off. So, the result will be: Customer gets 5% discount, Bob gets 6% to his account (he should be able to use that money for in store purchase or get as check/paypal transfer) and I sold an item for 11%(5%+6%) off. For me it looks similar to link affiliate, but through coupons. Posted by Serhiy Danchenko</h1> <p>Tue, 03 Apr 2012 02:53:05 +0000</p> Do you know when next version will be released? Posted by Serhiy Danchenko </article> <article> <h1>Does your extension support coupons? For example, I would like to associate certain coupon code with some customer/partner and he/she will distribute them (like on the back of the business card). When some one who got that coupon will get discount and and partner will get some % of sales too. Basically, kinda, "Refer a Friend" marketing strategy. For example my friend Bob distributed coupons "coupon1". Some one got that "coupon1" and used it in the shopping cart to get 5% off. So, the result will be: Customer gets 5% discount, Bob gets 6% to his account (he should be able to use that money for in store purchase or get as check/paypal transfer) and I sold an item for 11%(5%+6%) off. For me it looks similar to link affiliate, but through coupons. Posted by Serhiy Danchenko</h1> <p>Mon, 02 Apr 2012 07:15:19 +0000</p> Thank you for your interest. We are planning to add such feature in next extension version. Posted by Peter D. </article> <article> <h1>Are there specific plans to update this extension to be compatible with Magento CE 1.6 and 1.7 (and so on)? It seems like a great extension, but I cannot become reliant on extensions that will prevent me from updating Magento so I'd like an honest answer to this before purchasing. Thanks. Posted by Christ</h1> <p>Fri, 30 Mar 2012 07:44:33 +0000</p> This extension works with 1.6 and will be upgraded to 1.7 as soon as stable version will be released. Posted by Peter D. </article> <article> <h1>Is this theme also optimized for IPAD (and other tablets)? It doesnt appear to have a "view full site" button, is that something you might add to the tempalte in the future? Posted by Papimaoui</h1> <p>Fri, 23 Mar 2012 21:46:51 +0000</p> What I meant is that I think there should be a link at the bottom of the page that says "Go to desktop version" so people can access the full site. And link the other way on the desktop version. This would be particularly useful for iPad, but also some themes it is necessary to access full versions of a web site from a phone. Can this be added? Posted by Papimaoui </article> <article> <h1>Hi, 1. What controls other than Numbers and Play / Stop does it have? 2. Could I enter any HTML on the Description and then fiddle with CSS to make each banner have graphic + content? Posted by Hector Perez-Nieto</h1> <p>Fri, 23 Mar 2012 07:12:07 +0000</p> 1. Right now it comes only with numbers and arrows but i think you can modify it with css if you want? 2. Yes sure you can do that in such way. Posted by Support Team </article> <article> <h1>does this works with magento 1.6.2? Posted by Joel Espinoza</h1> <p>Fri, 23 Mar 2012 07:10:46 +0000</p> Yes all our themes are compatible with Magento CE 1.6.2 Posted by Support Team </article> <article> <h1>If a sub-category doesn't have a thumbnail image, rather than displaying a default placeholder thumbnail I just see a broken image. Is there a fix for this? And can it be integrated into the next version? Posted by Mark</h1> <p>Wed, 21 Mar 2012 16:09:58 +0000</p> sorry the "//" is just a typo Posted by Blue Ciccio </article> <article> <h1>If a sub-category doesn't have a thumbnail image, rather than displaying a default placeholder thumbnail I just see a broken image. Is there a fix for this? And can it be integrated into the next version? Posted by Mark</h1> <p>Wed, 21 Mar 2012 16:08:03 +0000</p> Same issue. img src is www.mysite.com//media/catalog/category/ missing the image name Any fix? Posted by Blue Ciccio </article> <article> <h1>Is Absolute free compatible with 1.6? Posted by Brian Herwood</h1> <p>Wed, 21 Mar 2012 14:30:36 +0000</p> I tried to install Absolute Theme in Magento 1.6.2.0 and everything works fine except that section "New Products" in home page is altogether missing... could you please help? Thanks! Posted by Guru Vishva </article> <article> <h1>Hello, there, for the popup of image, can it show the Original Size of image instead the resize one? thank you! Posted by Susan Liu</h1> <p>Wed, 21 Mar 2012 08:59:47 +0000</p> How to? can you give a help? Thanks Posted by Susan Liu </article> <article> <h1>Hello, there, for the popup of image, can it show the Original Size of image instead the resize one? thank you! Posted by Susan Liu</h1> <p>Wed, 21 Mar 2012 08:53:19 +0000</p> Yes it can be done but extension files should be modified. Posted by Support Team </article> <article> <h1>Hi, Is it possible to have different attributes sequence for each category. Regards. Posted by Brij</h1> <p>Wed, 21 Mar 2012 08:53:00 +0000</p> Sorry but that isn't possible right now. Posted by Support Team </article> <article> <h1>Is this theme also optimized for IPAD (and other tablets)? It doesnt appear to have a "view full site" button, is that something you might add to the tempalte in the future? Posted by Papimaoui</h1> <p>Mon, 19 Mar 2012 07:45:02 +0000</p> This theme works fine for ipad. But if you want to use your store default theme then you should simply don't set theme active for iPads in regular expression.. Posted by Support Team </article> <article> <h1>When the visitor goes to my domain will they automatically be routed to this theme if they are using a smartphone/ipad? Posted by Papimaoui</h1> <p>Wed, 14 Mar 2012 08:23:09 +0000</p> In current theme version you can use it with default exclusion. So you can set this set theme with default Magento exception. You should go to the System > Configuration > General > Design -> Package and Theme sections and you’ll see that Magento provides “Add Exception” field. You can use this to check what browser customers are using to access your store and set a different config value there. Here is proposed value that you should set in order to turn mobile theme m001 for mobile devices iPhone|iPod|BlackBerry|Palm|Googlebot-Mobile|Mobile|mobile|mobi|Windows Mobile|Safari Mobile|Android|Opera Mini. Posted by Support Team </article> <article> <h1>I could really use a template for the emails on this. I am no template designer. I can copy and tweak, but I can't write my own Posted by Jeanne Cain</h1> <p>Tue, 13 Mar 2012 19:01:00 +0000</p> I want someone to tell me how to create transactional emails that would go with this ask it feature Posted by Jeanne Cain </article> <article> <h1>Where can i download this extension? Posted by Marjan Stojchevski</h1> <p>Tue, 13 Mar 2012 10:13:10 +0000</p> You should place free order on that extension in order to download it. Posted by Support Team </article> <article> <h1>I could really use a template for the emails on this. I am no template designer. I can copy and tweak, but I can't write my own Posted by Jeanne Cain</h1> <p>Sun, 11 Mar 2012 23:46:17 +0000</p> Email template (admin notification) Email template (customer notification) I need the templates for these? Posted by Jeanne Cain </article> <article> <h1>I could really use a template for the emails on this. I am no template designer. I can copy and tweak, but I can't write my own Posted by Jeanne Cain</h1> <p>Sun, 11 Mar 2012 23:44:39 +0000</p> Well, as it is right now. I know a customer has left a question because I get a blank email with the customer email, so that prompts me to go look. Seems like I should get an email with their question in it. Then, when I reply online, the customer gets a blank email from me. I need the Email template (admin notification) and Email template (customer notification) somehow Posted by Jeanne Cain </article> <article> <h1>Installed the Template and added your Easy Catalog Images extension. Unfortunately the Slider is placed UNDER the Catalog Images. With over 20 categories, the slider is just above the footer and is not visible anymore when opening the webshop. I tried the following change: From the Home Page Content moved the Slider PHP definition (<div id="slider">... till ... </div> </div>) to the homepage.phtml (\magento\app\design\frontend\default\default\template\easycatalogimg) just before the Easy Catalog Images PHP code. Now the Slider is placed just above the Easy Catalog Images and icons are sliding. Shortcut is working. But the actual image files are not being displayed. I tried to change the <img src="{{skin url="images/slider/slider1.jpg"}}" in all possible variants. Unfortunately I can get the slider images on the Home Page. Can you please advise? Posted by Roland Kneepkens</h1> <p>Tue, 06 Mar 2012 10:00:26 +0000</p> Changed the code to the initial installation of the Extensions and changed in file easycatalogimg.xml in the line (before to after): easycatalogimg/homepage.phtml To: easycatalogimg/homepage.phtml Posted by Roland Kneepkens </article> <article> <h1>Nice extension. Too bad it has no 'Follow us on Twitter' and 'Follow us on Facebook' feature. Will this feature be available in a next version of the Social Suite extension? Thank you very much for your answer. Best regards, Danny M Posted by Danny M</h1> <p>Mon, 05 Mar 2012 06:56:52 +0000</p> Dear Danny , can you show us example of implementation such features. We will be glad to implement them in next extension release. Posted by Support Team </article> <article> <h1>Can the "Create an account for later use" feature be disabled completely. We want all our customers to checkout as guests only. Posted by Kevin</h1> <p>Fri, 02 Mar 2012 07:33:53 +0000</p> We can modify extension in such way for you. Posted by Support Team </article> <article> <h1>Can images, such as credit cards, site security seals, etc., be incorporated onto the checkout page? Posted by Kevin</h1> <p>Fri, 02 Mar 2012 07:33:32 +0000</p> Yes sure. You can add images and we will be glad to help you to do that. Posted by Support Team </article> <article> <h1>Can the order of the address fields be configured? I've never understood why the default for Magento checkout is so unnatural, and unlike the way in which customers are accustomed to writing their address. If by entering their ZIP code, the city and state were filled in for them, that would make sense to put that first, but since it does not do that, why put the ZIP code first? Posted by Kevin</h1> <p>Fri, 02 Mar 2012 07:33:06 +0000</p> You sure you can change order of fields in admin. Posted by Support Team </article> <article> <h1>Can the newsletter subscription checkbox be disabled? We don't send a newsletter. Can it be configured so that default option is "not checked"? Posted by Kevin</h1> <p>Fri, 02 Mar 2012 05:40:15 +0000</p> Found my own answer on the screen shot of the back end. (Sorry, I hadn't see that) The answer is "yes". Posted by Kevin </article> <article> <h1>Can the order of the address fields be configured? I've never understood why the default for Magento checkout is so unnatural, and unlike the way in which customers are accustomed to writing their address. If by entering their ZIP code, the city and state were filled in for them, that would make sense to put that first, but since it does not do that, why put the ZIP code first? Posted by Kevin</h1> <p>Fri, 02 Mar 2012 05:39:36 +0000</p> I found my own answer to this one on the screenshot you have posted. The answer is "Yes", the sort order can be configured. Posted by Kevin </article> <article> <h1>Keep getting Error 404 when I want to change the settings in Admin. Installed the extension in Magento CE 1.6.2.0. The menu options Template-Master -> Core and Easy Catalog Images are available. I can open the Core menu (3 sub-menus displayed). When I select Easy Catalog Images Error 404 is displayed. I removed and installed the extension twice. No improvements. The environment is installed om XAMPP. Remaing menus are working flowless in Admin environment. Can you please provide a solution? Posted by Roland Kneepkens</h1> <p>Thu, 01 Mar 2012 11:21:34 +0000</p> Found the solution: Removed all active Session files and all Cache files. Now I can edit the Configuration settings in Admin. Posted by Roland Kneepkens </article> <article> <h1>Does this extension support videos from youtube and other types of video embedding? Also does this extension work with Magento Enterprise edition? Thanks. Posted by J L</h1> <p>Thu, 01 Mar 2012 07:36:35 +0000</p> #1 It doesn't support vide for products right now but you can put video code in case you want to show video in lightbox on some cms page. We are plannig to add video feature in next extension version. #2 We have not tested it yet but we can upgrade it for you for free. Posted by Support Team </article> <article> <h1>Love the theme, but would like to personalize it. So a few questions: - are the upper products customizable or do banners have to be made? - is it possible to change Best seller/Sale/Featured product/New Arrivals to names in our language - so maybe we would have daily/weekly/monthly actions of the products? If this could be done in advance with a calendar it would be nice..possible, any extension that does it? - is there a chance and what would be the cost to customize it, so in the upper block where now probably banners are needed there would be 3-5 daily actions of the products? Posted by Andrej Zavadlav</h1> <p>Thu, 01 Mar 2012 07:35:09 +0000</p> #1 This is slider block and you should create slider images #2 Yes sure it can be changed in such way. You can change name of tab and change algorythm for each tab to select products #3 Sure we will be glad to help you with such changes. Our hourly rate is 20$. And such changes will take around 2-3 hours. Posted by Support Team </article> <article> <h1>Love the theme, but would like to personalize it. So a few questions: - are the upper products customizable or do banners have to be made? - is it possible to change Best seller/Sale/Featured product/New Arrivals to names in our language - so maybe we would have daily/weekly/monthly actions of the products? If this could be done in advance with a calendar it would be nice..possible, any extension that does it? ;) - is there a chance and what would be the cost to customize it, so in the upper block where now probably banners are needed there would be 3-5 daily actions of the products? Posted by Andrej Zavadlav</h1> <p>Thu, 01 Mar 2012 07:35:01 +0000</p> #1 This is slider block and you should create slider images #2 Yes sure it can be changed in such way. You can change name of tab and change algorythm for each tab to select products #3 Sure we will be glad to help you with such changes. Our hourly rate is 20$. And such changes will take around 2-3 hours. Posted by Support Team </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Tue, 28 Feb 2012 08:26:42 +0000</p> I have the same issue. Just downloaded from your store and installed on magento 1.5.1 Posted by Blue Ciccio </article> <article> <h1>When I install easytabs my facebook like button disappears. It seems that the base/default/template/catalog/product/view.phtml is being called But it should be calling default/grayscale/template/catalog/product/view.phtml. This occurs BEFORE I have even activated easytabs in system configuration - this immediately happens after install. Magento 1.6, Easytabs version 1.1, Facebook like button version 1.0.1. If I uninstall easytabs, magento calls the correct view.phtml and my like button is there. Posted by Mark Turpin</h1> <p>Mon, 20 Feb 2012 11:33:30 +0000</p> Not true!!! I just did load the most current version 1.1 stable, on a Magento 1.6.2 with standard Modern theme and my AddThis social buttons disappeared. It seems your extension does not call the edited default/grayscale/template/catalog/product/view.phtml but something a view.phtm from somewhere else. Please fix it and update us! Posted by BrilaintiCom </article> <article> <h1>I could really use a template for the emails on this. I am no template designer. I can copy and tweak, but I can't write my own Posted by Jeanne Cain</h1> <p>Fri, 17 Feb 2012 12:44:35 +0000</p> In the transactional emails file there should be some emails formatted to let me know questions have been asked and what they are. then when I respond, there should be an email that goes to the customer so she/he can read the answer, Posted by Jeanne Cain </article> <article> <h1>I could really use a template for the emails on this. I am no template designer. I can copy and tweak, but I can't write my own Posted by Jeanne Cain</h1> <p>Fri, 17 Feb 2012 08:11:33 +0000</p> Sorry can you tell us what exactly changes you want to do? Posted by Support Team </article> <article> <h1>Hi, is it possible to add more fields like company e.g. to the contact form? Thanks Miriam Posted by Miriam</h1> <p>Thu, 16 Feb 2012 12:57:36 +0000</p> Thank you for your interest. It can be done but that will require editing extension files and database. Posted by Support Team </article> <article> <h1>Whats the difference between fire checkout 1 and fire checkout 2? I had purchased fire checkout last year; are there any differences with the new fire checkout? Can i upgrade/update my old fire checkout? Posted by Mike Fernandez</h1> <p>Tue, 14 Feb 2012 09:44:23 +0000</p> In case you already own firecheckout license then you can update for free. We have rewrittent firecheckout in order to make it faster and add many new features. You can find details at release tab on firecheckout page. Posted by Support Team </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Mon, 06 Feb 2012 14:44:23 +0000</p> I've installed version 1.0.1 Beta from Magento Connect ( http://goo.gl/SRgnA ) with Magento Connect 2.0 on Magento Connect Manager ver. 1.5.0.0 over Magento 1.6.0.0. Posted by Pablo Bueti </article> <article> <h1>I'm using the community version of this template and I was wondering how I can change the grid view on the homepage to display four products instead of three? thanks for your help. Posted by Vincent Furlong</h1> <p>Mon, 30 Jan 2012 16:16:45 +0000</p> Hi, I'm currently running the community version. Posted by Vincent Furlong </article> <article> <h1>I'm using the community version of this template and I was wondering how I can change the grid view on the homepage to display four products instead of three? thanks for your help. Posted by Vincent Furlong</h1> <p>Mon, 30 Jan 2012 15:22:49 +0000</p> Sorry are you using Magento Go or Magento Community edition? Posted by Support Team </article> <article> <h1>hi! I will be selling clothing with this theme and am wanting the item images to be a rectangle instead of a square. Is this conversion difficult? please advise. Posted by donna nelson</h1> <p>Mon, 30 Jan 2012 09:13:46 +0000</p> Yes sure. We can do that for free for you. Posted by Support Team </article> <article> <h1>I would know if this extension can work like the following description: - without a banner or link - associate the comission with a product or category. - like if every product in determinated category, when sold would pay for one partner. In another category for other partner, and so on. - with a partner commission fixed with a determinated product thanks Posted by Felipe Vampré</h1> <p>Sun, 29 Jan 2012 10:45:21 +0000</p> It will require quite heavy extension modification in order to make it work in such way. Posted by Support Team </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Sun, 29 Jan 2012 10:43:41 +0000</p> Can you also tell us what extension version do you use? Have you installed version from our store or from magento connect? Posted by Support Team </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Sat, 28 Jan 2012 13:40:04 +0000</p> Yes, this is a product page: http://www.growinformatica.com/store/index.php/insumos/pen-drive-kingston-datatraveler-101-generacion-2-8gb.html. Is now working with Open Graph disabled. If I enable it, all parameters including width, heigh, show_faces, etc goes to a fixed value, not the ones established in the Facebook Like Button config. facebooklb/head.phtml have only a modification regarding the image path discused in this panel. Posted by Pablo Bueti </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Sat, 28 Jan 2012 08:48:44 +0000</p> Can you post link to your products page? Probably you have not edited head.phml file according to isntallation instuction. Posted by Support Team </article> <article> <h1>I got a 404 not found error when I click the admin link of easy tabs. I am using 1.6.1 magento Posted by Jeff Doe</h1> <p>Sat, 28 Jan 2012 08:47:56 +0000</p> Please log out from admin and then login again. Posted by Support Team </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Fri, 27 Jan 2012 23:49:01 +0000</p> I have same issue. with Magento 1.6.1 on hostgator. I used extension source v.1.0.2 - magento 1.4.2.x edition & 1.5.x.x edition on the extracted files. Posted by Jeff Doe </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Fri, 27 Jan 2012 22:40:44 +0000</p> Just for the record, if I set "Open graph enabled" to "No" all settings works Posted by Pablo Bueti </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Fri, 27 Jan 2012 22:00:53 +0000</p> Yes, in Cache Storage Management I've disabled all caches, also flush Magento cache, then I've renabled and refreshed all caches, and still Parameters from "System - Config - Facebook Like Button" are not reflected in the front end. The width is fixed to 450px and faces are shown. Either I don't know where to start debugging. Posted by Pablo Bueti </article> <article> <h1>Parameters like width and show_face now work. Got 450px width either entering 360. I'm using Open graph enabled. Watching the page source with Firebug i get this code: <iframe ... class="fb_ltr" ... height: 24px; width: 450px .... src=".. show_faces=true..."> This keeps always the same, no matter what I input on the System - Config - Facebook Like Button fields. Also tried disabling cache but no effect. Posted by Pablo Bueti</h1> <p>Fri, 27 Jan 2012 20:41:56 +0000</p> Sorry have you set your cache off or refreshed it after making changes to config settings? Posted by Support Team </article> <article> <h1>Do you know that this extension has an issue with form fields in Internet Explorer 9? Check out this page on your demo store: http://extension01.templates-master.com/gb/apparel/shirts/coalesce-functioning-on-impatience-t-shirt.html Will a fix be coming soon? Posted by Dustin Abrahamson</h1> <p>Fri, 27 Jan 2012 20:41:16 +0000</p> You should download recent extension version from our store. We use old extension version at our demo store. Posted by Support Team </article> <article> <h1>Hi, It looks like the Recommended Product label is activated when the "recommended" attribute has a certain value. Is it a "Yes/No" attribute that has to be created? My idea is to use this for "Free Shipping" when a "freeshipping" attribute is set to "Yes" (ideally, it would have to be activated when the product price is higher than a certain threshold). Can this be done? Thanks! Posted by Marcel Risques</h1> <p>Thu, 26 Jan 2012 07:02:07 +0000</p> Right now you can use only one attribute but we are working on next extension version that will allow to use unlimited number of labels. Posted by Support Team </article> <article> <h1>Hi, It looks like the Recommended Product label is activated when the "recommended" attribute has a certain value. Is it a "Yes/No" attribute that has to be created? My idea is to use this for "Free Shipping" when a "freeshipping" attribute is set to "Yes" (ideally, it would have to be activated when the product price is higher than a certain threshold). Can this be done? Thanks! Posted by Marcel Risques</h1> <p>Wed, 25 Jan 2012 16:15:49 +0000</p> Thanks! What if I want to use BOTH the "recommended" and the "freeshipping" attributes? Am I limited to use only one attribute? Posted by Marcel Risques </article> <article> <h1>Hi, It looks like the Recommended Product label is activated when the "recommended" attribute has a certain value. Is it a "Yes/No" attribute that has to be created? My idea is to use this for "Free Shipping" when a "freeshipping" attribute is set to "Yes" (ideally, it would have to be activated when the product price is higher than a certain threshold). Can this be done? Thanks! Posted by Marcel Risques</h1> <p>Wed, 25 Jan 2012 13:07:47 +0000</p> Yes you should create freeshipping attribute with yes/no input type and assign it to recomended label. Posted by Support Team </article> <article> <h1>I bought and installed this extension. But I do not see the option to checkmark the "Use Colorswatches" under the Super product attributes configuration. Can you please provide the steps to set this up? I have already enabled the extension under System -> Configuration. I am running Version 1.5.1 Posted by J L</h1> <p>Wed, 25 Jan 2012 11:27:54 +0000</p> I have this problem too. My cashe is disabled. Magento version - 1.6.1.0. Posted by Bartosz Sosna </article> <article> <h1>i am using a custom magento template and tried to install your extension. in the admin page of magento i get 404 page not found error. do you have any recommendation? Posted by murat kanik</h1> <p>Wed, 25 Jan 2012 08:12:52 +0000</p> Please log out from admin and then login back in order to refresh your admin user access rights. Posted by Support Team </article> <article> <h1>is there an option for color selector with products. i.e. I have a beanbag available in 10 colors. my site: that I want to move into magento: http://brasilazy.com.br/Brasilazy.html thanks - tim Posted by tim stijntjes</h1> <p>Tue, 24 Jan 2012 16:25:13 +0000</p> Yes sure. You can use our Easycolors swatches extensions. Posted by Support Team </article> <article> <h1>When I install easytabs my facebook like button disappears. It seems that the base/default/template/catalog/product/view.phtml is being called But it should be calling default/grayscale/template/catalog/product/view.phtml. This occurs BEFORE I have even activated easytabs in system configuration - this immediately happens after install. Magento 1.6, Easytabs version 1.1, Facebook like button version 1.0.1. If I uninstall easytabs, magento calls the correct view.phtml and my like button is there. Posted by Mark Turpin</h1> <p>Mon, 16 Jan 2012 09:25:50 +0000</p> Please install recent Easytabs version from our store. It doesn't replace product view template. Posted by Support Team </article> <article> <h1>I am having trouble getting the price to change with configurable products. I see that it works on the demo. I am running Magento 1.4.2.0 and the version of Absolute Theme is 1.4.1.0 Posted by JP123</h1> <p>Sat, 14 Jan 2012 07:59:45 +0000</p> You should use 1.4.2 theme version on Magento 1.4.2 Posted by Support Team </article> <article> <h1>Hello support, Can you tell me whether this extension support all product type like configurable product, bundle product, downloadable product, etc? Rgds Posted by Tatsuro Nakata</h1> <p>Fri, 13 Jan 2012 07:24:52 +0000</p> Yes it works with all products type right now. Posted by Support Team </article> <article> <h1>Where do i remove the payments.gif in the footer of the shop? Posted by vincent vd meer</h1> <p>Sat, 07 Jan 2012 18:09:09 +0000</p> You can edit your footer at templates/page/html/footer.phtml. Posted by Support Team </article> <article> <h1>I see that you have a "Ask a question" link that links to: http://templates-master.com/productsquestions/magento-askit-products-questions.html How is this done? Posted by J L</h1> <p>Sat, 07 Jan 2012 18:05:12 +0000</p> You should out code from installation manual to your catalog/product/view.phtml. Please let us know if you need help with that. Posted by Support Team </article> <article> <h1>when I add the attribute code to "Custom tab #1 attribute id" I still can't see the attribute. The tab is activated, the value visible in the store. What do I have to do to enable the Tab? Posted by Torsten Heinrich</h1> <p>Sat, 07 Jan 2012 18:03:40 +0000</p> Can you tell us if you added any content to this attribute for your products? Posted by Support Team </article> <article> <h1>Hi Template master team, Is there anyway to change drop down menu into multi column dropdown menu on this template? Thanks Posted by umut ceneli</h1> <p>Sat, 07 Jan 2012 18:03:04 +0000</p> You can do that but it will require editing both to navigation template and css styles. You can consider using our Easy navigation extension for that purpose. Posted by Support Team </article> <article> <h1>When I deactivate fire-checkout, there always remains a warning box which says "The Fire Checkout is disabled" when I want to go through the normal checkout process. I need this because I'm running a multi-store and in one layout I want to have Fire Checkout activated and in the other it should have the normal checkout process. Can anyone give me a hint how to make this warning go away? Thanks in advance. Posted by David Kreutzer</h1> <p>Sat, 07 Jan 2012 18:02:09 +0000</p> Please submit support request at https://templates-master.com/helpdesk. Our support team will check what is wrong. It should not work in such way. Posted by Support Team </article> <article> <h1>I bought and installed this extension. But I do not see the option to checkmark the "Use Colorswatches" under the Super product attributes configuration. Can you please provide the steps to set this up? I have already enabled the extension under System -> Configuration. I am running Version 1.5.1 Posted by J L</h1> <p>Mon, 02 Jan 2012 14:38:59 +0000</p> Yes, the cache was disabled. Also, I am still confused on how to setup the simple products to associate with the configured items, do you have a demo admin page that I can see how you setup the colorswatch? Thanks. Posted by J L </article> <article> <h1>I bought and installed this extension. But I do not see the option to checkmark the "Use Colorswatches" under the Super product attributes configuration. Can you please provide the steps to set this up? I have already enabled the extension under System -> Configuration. I am running Version 1.5.1 Posted by J L</h1> <p>Mon, 02 Jan 2012 09:15:37 +0000</p> Can you tell us if store cache was refreshed after extension was enabled? Posted by Support Team </article> <article> <h1>Is there a live demo for this template? Posted by Simon Lim</h1> <p>Fri, 23 Dec 2011 09:08:12 +0000</p> Sorry but we don't have live demo of this theme right now. Posted by Support Team </article> <article> <h1>Hi, What is the application ID & Application key? Is it unique for each user? Are there different apps I can choose to display? Please help me configure it on my website. Thank you. Posted by Isaac S.</h1> <p>Mon, 19 Dec 2011 08:10:30 +0000</p> You have to create facebook application for your domain. It will be unique and work only for your domain. Posted by Support Team </article> <article> <h1>Hi, on the magenta connect there is the older version to download and not the 1.2.2 - I downloads the 1.2.2 from your site but where its the installation guide? Where to put all these files? Many thanks Posted by andidhouse</h1> <p>Mon, 19 Dec 2011 08:10:01 +0000</p> Please upload your extension files directly to your store folder. Posted by Support Team </article> <article> <h1>Hello... I´m looking for a one page checkout and I´m interested in the fire checkout mainly because I´m REALLY happy with your support. But I´m interested in two functionalities: - A simple Gift wrap option (a checkbox that adds a value to my cart) - Split the address field into 3: street, number, complement. Does your extension support that? Posted by Alex</h1> <p>Sat, 17 Dec 2011 10:12:07 +0000</p> #1 - That will require extension extension modification i think. #2 - Yes sure it can be done with css and translations. Posted by Support Team </article> <article> <h1>Hello... I´m looking for a one page checkout and I´m interested in the fire checkout mainly because I´m REALLY happy with your support. But I´m interested in two functionalities: - A simple Gift wrap option (a checkbox that adds a value to my cart) - Split the address field into 3: street, number, complement. Does your extension support that? Posted by Alex</h1> <p>Wed, 14 Dec 2011 14:22:09 +0000</p> Let me rephrase: #1 - Default Gift Packaging in magento is just to leave write a message, it doesn´t add a predefined value to the cart right? or am I missing something? What I want is a simple checkbox, that if checked, adds $4 to the cart total. #2 - is there an Easy way to customise the label and sizes of this lines in firecheckout? Posted by Alex </article> <article> <h1>Hello... I´m looking for a one page checkout and I´m interested in the fire checkout mainly because I´m REALLY happy with your support. But I´m interested in two functionalities: - A simple Gift wrap option (a checkbox that adds a value to my cart) - Split the address field into 3: street, number, complement. Does your extension support that? Posted by Alex</h1> <p>Wed, 14 Dec 2011 08:01:05 +0000</p> #1 Default gift package option is supported is supported by FIrecheckout. #2 Magento by default offer up to 5 adress lines. So you should simple enable this optin in config and Firecheckout will allow you to use 3 lines. Posted by Support Team </article> <article> <h1>Is this compatible with IE8? I've installed it and it appears correctly in every browser I've tested except for IE8, where the Like Button does not appear at all. The button code is visible in the source code in IE8, but it does not render on the page. Posted by Brian Lyman</h1> <p>Mon, 12 Dec 2011 21:24:54 +0000</p> Thanks for the reply - it appears to have been a temporary glitch. I haven't made any additional changes, but now the Like button is appearing in IE8 as well. Posted by Brian Lyman </article> <article> <h1>I installed the theme in version 1.6.1.0 and works almost perfect Only the prices are not showing up I wonder if I help solve this problem? Pay the cost of installation without any problem Tks Posted by Fernando Gonçalves</h1> <p>Mon, 12 Dec 2011 18:22:20 +0000</p> Resolved after sending the template files to the server Posted by Fernando Gonçalves </article> <article> <h1>I installed the theme in version 1.6.1.0 and works almost perfect Only the prices are not showing up I wonder if I help solve this problem? Pay the cost of installation without any problem Tks Posted by Fernando Gonçalves</h1> <p>Mon, 12 Dec 2011 17:47:13 +0000</p> You are in www.solucoesaudio.net/store1 Posted by Fernando Gonçalves </article> <article> <h1>Is this compatible with IE8? I've installed it and it appears correctly in every browser I've tested except for IE8, where the Like Button does not appear at all. The button code is visible in the source code in IE8, but it does not render on the page. Posted by Brian Lyman</h1> <p>Mon, 12 Dec 2011 08:25:08 +0000</p> It should be working with IE8 without any problem. Do you see this problem at our demo store? Posted by Support Team </article> <article> <h1>On the product page, the main description seems to strip out the HTML code. I pasted text with paragraphs (and also tried breaks) into the both the Short Description and the main Description entry windows and when viewed live, there are no paragraphs or breaks in the main description. The text in the main description displays as a single line of text. Thanks Posted by Glenn Pennell</h1> <p>Mon, 12 Dec 2011 08:24:45 +0000</p> Please contact our support team at http://templates-master.com/helpdesk so we can check what is wrong? Posted by Support Team </article> <article> <h1>Can you show a sample screen for a configurable product ?? The base product is a configurable product and also the "bought Together" product too is a configurable product What happens on the click of "All add to cart" button ?? Posted by Kaushik Sharma</h1> <p>Wed, 07 Dec 2011 09:41:07 +0000</p> Thank you for your interest. Extension works for Magento CE 1.4 to 1.6. It will work in same for configurable products but you will not be able to add to cart right from the products page. So behavor is same as default magento related products block. Posted by Support Team </article> <article> <h1>Can you show a sample screen for a configurable product ?? The base product is a configurable product and also the "bought Together" product too is a configurable product What happens on the click of "All add to cart" button ?? Posted by Kaushik Sharma</h1> <p>Mon, 05 Dec 2011 13:48:57 +0000</p> Also do mention about the magneto version compatibility Posted by Kaushik Sharma </article> <article> <h1>Everytime I save a product, "Use colorswatches Text" changes from checked to unchecked. Is this normal? It is a big time wasting to have to go to the associated products tab to re-check the Use colorswatches Text box everytime I change 'anything' about the product. Posted by Thanik</h1> <p>Mon, 28 Nov 2011 07:12:25 +0000</p> Please open ticket at http://templates-master.com/helpdesk and our developer will check what is wrong. It looks like there some problem with extension tables in db. Posted by Support Team </article> <article> <h1>Will this work together with already installed Easy color swatches & Prozoom? Posted by roland den hartog</h1> <p>Fri, 25 Nov 2011 09:58:28 +0000</p> Yes sure. But extension code should be installed in prozoom media.phtml file. Posted by Support Team </article> <article> <h1>hi, i got firecheckout for a while but i want my url changed when someone checks out from www.domain.com/firecheckout/ to www.domain.com/securepayment/ how can i change this???? Posted by bram van der schaaf</h1> <p>Thu, 24 Nov 2011 13:26:53 +0000</p> Firecheckout url can be changed at app\code\local\TM\FireCheckout\etc\config.xml by editing frontname parameter standard TM_FireCheckout firecheckout Posted by Support Team </article> <article> <h1>Hello If the products <0, or is closed, still falls into the search, how can this be removed? Posted by Vitalijs Skobla</h1> <p>Fri, 18 Nov 2011 15:14:33 +0000</p> Please post support ticket at http://templates-master.com/helpdesk and our developer will work on this issue. Posted by Support Team </article> <article> <h1>Good day! I create a produkt. For example color on red. And if i want change color on blue, on sayt is a white square instead of red. For example http://tolkodetyam.ru/index.php/kolyaski/koljaska-2v1-graco-symbio.html Look on left of Chilli-Pepper. Posted by Alex</h1> <p>Fri, 18 Nov 2011 15:13:55 +0000</p> Just checked your store http://tolkodetyam.ru/index.php/kolyaski/koljaska-2v1-graco-symbio.html and it looks like extension works at your store. Right now i don't sure that i understand what exactly you want to change. Can you contact at http://templates-master.com/helpdesk so we can further discuss your problem. Posted by Support Team </article> <article> <h1>Can we opt to not use the swatches on the product page and stay with the conventional dropdown menus? Can swatches be assigned to product via csv import? Posted by Joe G.</h1> <p>Fri, 18 Nov 2011 15:11:25 +0000</p> You can only disable swatches for all products not just one by one. Also you can't import them right now via csv. Posted by Support Team </article> <article> <h1>Good day! I create a produkt. For example color on red. And if i want change color on blue, on sayt is a white square instead of red. For example http://tolkodetyam.ru/index.php/kolyaski/koljaska-2v1-graco-symbio.html Look on left of Chilli-Pepper. Posted by Alex</h1> <p>Tue, 15 Nov 2011 17:25:04 +0000</p> Question. What problem in? What do me do? Posted by Alex </article> <article> <h1>Hello I have few question about your porduct 1. Is your product an open source? 2. Will an intimation be provided to other departments if a tickrt is created? 3. Can the product details be linked with the ticket details? Please kindly reply me ASAP. Thank you in advance. Posted by vineela VUYYURU</h1> <p>Thu, 10 Nov 2011 12:38:27 +0000</p> 1. Yes our product is open source. es 2. No but all admins will be able to see tickets 3. Sorry but right now tickets are linked to orders only not products Posted by Support Team </article> <article> <h1>Hello If the products <0, or is closed, still falls into the search, how can this be removed? Posted by Vitalijs Skobla</h1> <p>Tue, 08 Nov 2011 14:56:48 +0000</p> If out of stock , dont show in search. How change this ? Ty Posted by Vitalijs Skobla </article> <article> <h1>Hi I've added this to my custom design but am struggling to get it to work correctly. All of the files are in the correct location and the like button does show up, but the only option in the backend which seems to make a difference is the on or off button. I can't change "like" to "recommend", the colour scheme doesn't change, and no image is present. Also, the text in the box is bringing up the html code rather than just the product description. I've tried this extension before but had the same problems so uninstalled, but would really like to add it to my site. Thanks Posted by Geoff Thompson</h1> <p>Tue, 08 Nov 2011 14:40:22 +0000</p> Sorry can you try refresh your store cache? We have got your message via contact form and you can proceed with your problems solution via mail if you want. Posted by Support Team </article> <article> <h1>Is Absolute free compatible with 1.6? Posted by Brian Herwood</h1> <p>Tue, 08 Nov 2011 14:39:16 +0000</p> Yes it's compatible with 1.6.1. Posted by Support Team </article> <article> <h1>Can I customize the order of options shown--such as having the smallest size as the left most option? Now the options start with the largest size. Posted by Thanik</h1> <p>Tue, 08 Nov 2011 14:39:09 +0000</p> Right now extension doesn't affect order of attributes. But i think you can do this at magento attributes managment interface. Posted by Support Team </article> <article> <h1>Hi, We have your Ajax Pro extension installed on our site. Will these extensions work together without conflicting each other? Thank, Daniel Posted by Daniel Waser</h1> <p>Tue, 08 Nov 2011 14:38:26 +0000</p> Recent version of both this extension works right out of the box. You can alway contact our support team if case you will face any type of conflict. Posted by Support Team </article> <article> <h1>Hello If the products <0, or is closed, still falls into the search, how can this be removed? Posted by Vitalijs Skobla</h1> <p>Tue, 08 Nov 2011 14:36:54 +0000</p> Sorry do you mean that extension show products that are out of stock? Posted by Support Team </article> <article> <h1>What are the features of the proframe widget? Posted by Michael Klund</h1> <p>Tue, 08 Nov 2011 14:36:13 +0000</p> It's allow to list products from your store at other stores using iframes right now. Posted by Support Team </article> <article> <h1>Hi I've added this to my custom design but am struggling to get it to work correctly. All of the files are in the correct location and the like button does show up, but the only option in the backend which seems to make a difference is the on or off button. I can't change "like" to "recommend", the colour scheme doesn't change, and no image is present. Also, the text in the box is bringing up the html code rather than just the product description. I've tried this extension before but had the same problems so uninstalled, but would really like to add it to my site. Thanks Posted by Geoff Thompson</h1> <p>Mon, 07 Nov 2011 09:47:43 +0000</p> A URL to one of my products is: http://www.p-etiquette.co.uk/christmas-dog-collar.html Posted by Geoff Thompson </article> <article> <h1>Hi, I'm interesed in this template, but I need to know if it work fine with mobile device browser (iPad, iPhone, Android ). Posted by Pedro Borges</h1> <p>Thu, 27 Oct 2011 06:24:26 +0000</p> Yes it should be working without any problem. We just suggest to disable floating bar for such devices. Posted by Support Team </article> <article> <h1>Does the Affiliate extension allow the webmaster to set the number of days the cookie is good for? Posted by John</h1> <p>Thu, 27 Oct 2011 06:22:49 +0000</p> Right now you can edit that in extension code only. Posted by Support Team </article> <article> <h1> Does this extension have support for multiple languages? Posted by Costa Sattsaev</h1> <p>Thu, 27 Oct 2011 06:22:31 +0000</p> Yes but we don't have ready translations to other languages yet. Posted by Support Team </article> <article> <h1>The TAX/VAT checker in the new version is great. But i only want it to be be visible to foreign customers. Is this possible? Posted by Djowie van der Meer</h1> <p>Thu, 27 Oct 2011 06:22:07 +0000</p> Sorry can you tell us how do you want to determin list of countries that are "foreign "? Posted by Support Team </article> <article> <h1>Is this theme compatible with the new 1.6.1.0 Magento Upgrade? Posted by Jennifer Shannon</h1> <p>Thu, 27 Oct 2011 06:21:25 +0000</p> We have 1.6 version right now. Upgraded to 1.6.1 version is expected to be available next week. Posted by Support Team </article> <article> <h1>Really love this theme! Can you tell me if it's compatible with Magento Community 1.5? Posted by Robby</h1> <p>Sun, 23 Oct 2011 12:18:51 +0000</p> Yes sure. We do have 1.5 compatible version of this theme. Posted by Support Team </article> <article> <h1>Hello, I am using this extension with Magento 1.5.1. On some of the products only base image is shown correctly. Every other image is replaced by standard placeholder image of Magento. On some of the products it works sometimes, but sometimes it does not work fine. When I disable the extension Magento shows every image correctly. I cleared the cache, deactivated it, but the result is still the same. Posted by Bobby</h1> <p>Fri, 21 Oct 2011 23:29:06 +0000</p> I have already did that several times. It is still the same ... Posted by Bobby </article> <article> <h1>hello, can also be used in the Dutch language? and if so in which file can be translated? Posted by richard</h1> <p>Fri, 21 Oct 2011 06:30:51 +0000</p> It was supposed to be sent to different customer questions. Yes you can use but you you should translate locale text file provided with extension. Posted by Support Team </article> <article> <h1>Has anyone got this working on hellowired? I am running 1.5.0.1. I've tried copying the easytabs folder into the template folder within the hellowired folder and also the easytabs.xml file into the layout folder within the theme folder. The easytabs options are showing in admin but not in the products frontend. The problem seems to be that products are still being generated from hellowired/template/catalog/product/view.phtml as opposed to easytabs/catalogproductview.phtml I've tried copying the html needed to render the easy tabs to view.phtml but nothing gets rendered. Quite fustrating as this looks a superb extension! Posted by Inigo Villalba</h1> <p>Thu, 20 Oct 2011 09:29:50 +0000</p> Sorry but we don't have ready solution to make this extension work on this theme right now. Posted by Support Team </article> <article> <h1>I have installed Magento v1.6 with the absolute theme v1.6 (f001_grey) only and there are a few problems. It seems that parts of the stylesheet and images are not pulled from the right place. For example: 1. The images from the slider appear however they appear down the page instead of in the slider. The slider itself is not there, just the images down the page. 2. The navigation backgorund images are not there. When a menu items are added they appear up and down instead of normally from left to right. 3. The footer formatting is off. 4. The background images are not there. I installed f001_grey skin only instead of f001 as the but I do not think that matters because I tried it both ways. I think it has to do with the custom.css....I have installed f001 on a previous version of Magento and it worked. Any suggestions. Thank you. Posted by Kimberly Anderson</h1> <p>Thu, 20 Oct 2011 09:28:50 +0000</p> We just got your message that it was already solved and problems were causing by placing theme folders in wrong directories. Please let us know if you have any other questions. Posted by Support Team </article> <article> <h1>Hello there - Recently purchased this but recognized it's not working properly on the product detail view. Is this extension built to work on both the category view and product detail view? It's an important feature to have for consistency with the quick view displaying on all block instances using the product/list.phtml view. Cheers. Posted by Flank</h1> <p>Thu, 20 Oct 2011 09:27:29 +0000</p> It will require installing extension code into products details blocks also. But i should be working without any problem. Posted by Support Team </article> <article> <h1>Hello, I have used this extension for a while on our currently site www.gadgetfreakz.co.uk running version 1.5.0.1. We are now in the process of remaking our site on 1.6 for various reasons, and I am trying to get the easy tab extension to work. However, everytime I download it using Magento Connect, and install it, it removes all tabs from the product pages. I have even tried copying over the code from the working site and still this problem. Is this due to 1.6? The site in question is http://www.gadgetfreakz.co.uk/new/magento/index.php Simply click a product Kind Regards Posted by Tom Undrill</h1> <p>Thu, 20 Oct 2011 09:26:46 +0000</p> I would suggest to use recent extension version from our store. Right now we still have old extension version at Magento Connect. Posted by Support Team </article> <article> <h1>Hi, is it possible to configure the size of the full screen pop-up? For ex to fit browser window, or does it depend on the size of the actual image? Posted by Papimaoui</h1> <p>Thu, 20 Oct 2011 09:26:14 +0000</p> Sorry but it isn't possible right now. Posted by Support Team </article> <article> <h1>Hi. Is it possible to have the tabs enabled on the product listing page? In the demo, "Additional Information" and "You may also be interested in the following product(s)" are on the same page as "details", but usually those are tabs. Thanks! Posted by Alex</h1> <p>Thu, 20 Oct 2011 09:26:03 +0000</p> Sorry but this extension will work only on products page not prodcut listing page. Posted by Support Team </article> <article> <h1>Hello, I am using this extension with Magento 1.5.1. On some of the products only base image is shown correctly. Every other image is replaced by standard placeholder image of Magento. On some of the products it works sometimes, but sometimes it does not work fine. When I disable the extension Magento shows every image correctly. I cleared the cache, deactivated it, but the result is still the same. Posted by Bobby</h1> <p>Thu, 20 Oct 2011 09:24:59 +0000</p> I think that you have access problem with image cache directory. I would sugget to try flush image cache and then check it again. Posted by Support Team </article> <article> <h1>Followed all installation steps, flushed Cache and logged out of admin. When I go to System - Configuration I get the following error Fatal error: Class 'TM_EasyTabs_Helper_Data' not found in /app/Mage.php on line 520 Running CE 1.5 Any ideas? Posted by Marsh Tay</h1> <p>Thu, 20 Oct 2011 09:23:41 +0000</p> You shoudl set your store compilation mode off before installation. Right now i would suggest to remove extension in order to access your store admin and set compilation mode off. Posted by Support Team </article> <article> <h1>i am using >> Magento ver. 1.6.0.0 i didnt see "System > Configuration > Templates-Master >" tab in admin area? Can you help Thank you Posted by hakan oktay</h1> <p>Sun, 09 Oct 2011 18:16:41 +0000</p> Sorry can you tell us if you have set your store cache off or refreshed it after uploading files? Posted by Support Team </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Sat, 08 Oct 2011 10:29:24 +0000</p> I don't know how I did it, but currently it works! Posted by Jaco Hollebrandse </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Fri, 07 Oct 2011 19:09:02 +0000</p> The package tells me: extension source v.1.0.2 - magento 1.4.2.x edition & 1.5.x.x edition Is that what your looking for? The extension does work at the moment, however, I can't customize. http://laptopadapters4you.nl/ Best regards, Posted by Jaco Hollebrandse </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Fri, 07 Oct 2011 12:13:33 +0000</p> I have the same issue using magento 1.6. My extension version is the latest version (downloaded today from your website) Best regards, Posted by Jaco Hollebrandse </article> <article> <h1>Greetings, I have 3 questions regarding the Affiliate Suite before I buy it: 1) Is it fully compatible with Magento Community 1.4.2? 2) Is it possible to manage the payment through anything other than PayPal, we're based in Egypt and there is NO paypal in Egypt, so neither us nor our potential partners have access to PayPal, so it would make much sense if we can manage the payments manually then update the amounts in the accounts of the partners.. Is that possible? 3) We want to pay our partners for completed conversions (referral that turns into an order) not just traffic, is that possible?? Thank you very much & I am looking forward to get the extension as soon as possible. Waiting for your soonest reply. Regards, Mostafa Abou El Nasr CEO of Bebasata.com Posted by Mostafa Abou El Nasr</h1> <p>Tue, 04 Oct 2011 14:11:27 +0000</p> Thank you for your interest. 1) Yes this extension is fully compatible with Magento Community 1.4.2. 2) Yes sure you can manage all payouts mannually. 3) You can select and pay either for completed transaction or just visit. You should set this settings for each campaige you are running. Posted by Support Team </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Fri, 23 Sep 2011 19:49:24 +0000</p> I tried it with the version from Magento Connect and the one from your store, both delivered the same error. Posted by Haschim Habele </article> <article> <h1>Alright, so my website is currently suffering from the "Lack of Featured Products" problem, except I've tested different versions of Magento, and different version of this Theme. The effect happens on both. on my website (http://airdriemobilecuisine.com/) The bottom featured products area goes blank for no reason! I've set up all of the products properly, and set them as featured. I've had this working for almost a year, but just recently it stopped working. I can 'Refresh" them back for half a day by using the "Reindex all" method, but seriously?? I shouldn't have to do that each day to get my featured products to return! As I said, this happens on a fresh Magento install, and even my old Install... What should I do?? Posted by Crystal McNair</h1> <p>Fri, 23 Sep 2011 18:22:13 +0000</p> Refreshing the index data only produces a couple of featured products available (Which makes the featured area act weird..), and will eventually vanish again (I've tried this method a few times). Even if I set more products as featured, and re-index, nothing else seems to show. The ones that do show in the featured area are "acting weird" by the fact the Featured Products' area Arrows are clickable, and end up sending the scrolling really off. Posted by Crystal McNair </article> <article> <h1>I've been trying to get images to show up on the Facebook posts but can't seem to get it to work. I have the most up to date version on the extension and have also double checked the head.phtml file to make sure it's correct. Any ideas? Here's the product page: http://www.displaywizard-exhibitions.co.uk/portable-display-stands/banner-stands/value-banner-stand.html Also is it possible to have the little number bubble that says how many likes it has had visible all the time even when it's at 0? Thanks Posted by Peter Symonds</h1> <p>Fri, 23 Sep 2011 08:30:49 +0000</p> Thank you for taking a look. It actually sorted itself out in the end and the pictures now show up fine on Facebook. In regards to the second request, if you look at the Google +1 button on that product page you will see that the bubble counter has a '0' in it but the Facebook like button doens't show a bubble counter until it's had at least one click. Is it possible to have a bubble counter showing '0' on the Facebook like button? If not I think I can live with it but maybe on your next update you could add the box count style button? I had this working with your extension but it was a bit of a hack and I decided to go back to the button count style. Posted by Peter Symonds </article> <article> <h1>Now I am really confused. I have a tab called tartan (http://64.150.183.45/index.php/kilts-and-packages/kilts/casual-kilts/casual-kilt.html) the information shows up, but the images do not. If you view the source and cut and paste the image link into a browser window, it opens up fine. does easy tabs handle image links in a different manner then the normal attributes? (if I disable easy tabs, they show up fine.) I have been racking my brain on this one for 2 days now. Thanks Posted by Robert Schneeweis</h1> <p>Fri, 23 Sep 2011 08:17:20 +0000</p> Just checked your products page and as far as i can see it was already fixed. Can you tell us if you have still having any problem with custom tabs? Posted by Support Team </article> <article> <h1>Alright, so my website is currently suffering from the "Lack of Featured Products" problem, except I've tested different versions of Magento, and different version of this Theme. The effect happens on both. on my website (http://airdriemobilecuisine.com/) The bottom featured products area goes blank for no reason! I've set up all of the products properly, and set them as featured. I've had this working for almost a year, but just recently it stopped working. I can 'Refresh" them back for half a day by using the "Reindex all" method, but seriously?? I shouldn't have to do that each day to get my featured products to return! As I said, this happens on a fresh Magento install, and even my old Install... What should I do?? Posted by Crystal McNair</h1> <p>Fri, 23 Sep 2011 08:15:04 +0000</p> Sorry can you tell us if refreshing indexes help you? Each time you edit catalog structure indexes got outdated so it can affect featured products block. Posted by Support Team </article> <article> <h1>I've been trying to get images to show up on the Facebook posts but can't seem to get it to work. I have the most up to date version on the extension and have also double checked the head.phtml file to make sure it's correct. Any ideas? Here's the product page: http://www.displaywizard-exhibitions.co.uk/portable-display-stands/banner-stands/value-banner-stand.html Also is it possible to have the little number bubble that says how many likes it has had visible all the time even when it's at 0? Thanks Posted by Peter Symonds</h1> <p>Fri, 23 Sep 2011 08:13:35 +0000</p> I just checked your products page and it looks like extension is configured in right way. So products image should appear. Can you tell us what exactly you see at facebook wall after clicking like. Also can show us any example of your second request? Posted by Support Team </article> <article> <h1>hello, i have an account, i purchased this extension, and when to download i see an error:An error occurred while getting the requested content. Please contact the store owner. How can i download the extension?thanks. Posted by pixule pxl</h1> <p>Fri, 23 Sep 2011 08:08:16 +0000</p> We just sent it to your email address. Posted by Support Team </article> <article> <h1>Unfortunately not working on Magento 1.6, always getting a 404 Page not found error in the configuration backend (files and folders are all in the right place) Posted by Haschim Habele</h1> <p>Fri, 23 Sep 2011 08:06:16 +0000</p> Can you tell us what extension version do you use? Posted by Support Team </article> <article> <h1>Hi, How can I get an accordion menu like this one : http://www.shop-outdoors.co.uk/ I thought that Easy Navigation was already configureto do it but I really don't understand how the top navigation does work when accordion is enabled. Please help Thanks Posted by ABDELMALIK KAIEL</h1> <p>Sat, 17 Sep 2011 04:52:49 +0000</p> Do you need just list your categories in columns or you want also additional features like images to be placed in menu blocks? Posted by Support Team </article> <article> <h1>Hello, Do you have a demo of the Admin I can see? Thanks andy Posted by Andy Stroman</h1> <p>Thu, 08 Sep 2011 11:03:31 +0000</p> Sorry but we don't have demo right now for admin interface. But you can see most interfaces on screenshots. Posted by Support Team </article> <article> <h1>I could not preview the fluid pressing ctrl + or ctrl -. There is another form of demonstration of this feature? Pedro from Brazil. Posted by pedro saraiva</h1> <p>Tue, 06 Sep 2011 13:33:08 +0000</p> You can change browser window size in order to see this feature. Pressing ctrl + or ctrl - change page scale not size. Posted by Support Team </article> <article> <h1>Is this template ready for magento version 1.6.0.0? Posted by ALDO IVAN CASTRO ALCUDIA</h1> <p>Tue, 30 Aug 2011 07:41:20 +0000</p> Right now we are working on upgrading all themes. This theme should be available in 1.6 edition in next 1-2 days. Posted by Support Team </article> <article> <h1>Is it possible to have the "likes" all liking the same html page, no matter what other page the button may be on? I have a like button in the footer of my website, along with like buttons in the products, but I'd like the button in the footer to only like the homepage url. If not, can I set it to automatically like a Facebook Page instead of the home page url? Thank you for your help! Posted by Foto Odyssey</h1> <p>Fri, 26 Aug 2011 12:26:07 +0000</p> Sorry but this extension was created to add like buttons to products pages rather then whole site. Posted by Support Team </article> <article> <h1>Hello, I want to ask you if the 1.5.0.1 version is working ok on Magento 1.6 or Did you already integrate the version 1.6 of template? Thanks! Posted by Lucian Nan</h1> <p>Fri, 26 Aug 2011 12:21:51 +0000</p> We do expect next version of this template within next 1-2 weeks. From our initial experience there should be no problem for using this template on magento 1.6. Posted by Support Team </article> <article> <h1>I try your extension on iphone and there is a problem: The popup starts at the top of the screen and not in the center. Do you have a solution? TRY : http://extension02.templates-master.com/quickshopping/electronics/cell-phones.html/ Posted by Jean-Luc Volpez</h1> <p>Fri, 26 Aug 2011 12:20:48 +0000</p> Sorry but right now we have no solution. But we will try to fix it in next extension release. Posted by Support Team </article> <article> <h1>I found a little bug. I see it on Firefix 5 and 6 and IE9. So, it seems that isn't depend on browser. I've set the green skin and at search box it is seen a blue line. It is because of btn_search.gif which is a blue image. The line with this image is in style.css and the line is <br /> .header .form-search button.button span { border:0; height:21px; background:url(../images/btn_search.gif) 0 0 no-repeat; padding:0 0 0 3px; font:bold 11px/21px Tahoma, Verdana, Arial, sans-serif; } <br /> It is a but or it was intentionally putted there? Posted by Lucian Nan</h1> <p>Fri, 26 Aug 2011 12:19:58 +0000</p> Sorry but this there is small bug with additional colors skin and search field. It should be fixed in next theme versions. Right now you can contact our support team and they will help you to fix it. Posted by Support Team </article> <article> <h1>Hello. Firstly, I wanted to say thank you for an amazing extenstion that greatly improves the customer experence for our store front. I have just updated from 1.4 (from the Magento Connect) to the v2 from your store. I am on Magento 1.5.1 and had no probolems (other then IE support). Now that I have v2 installed, none of the tabs are working, they disappear when I click on a tab, and are completely unuseable. (I tested in Firefox, IE 8, IE 9, Safari, and Chrome.) Any suggestions? http://64.150.183.45/index.php/kilt-accessories/belts-buckles/standard-1-5-belts-buckles/standard-5-belt-buckle-combo.html Thanks for your help! - Robert Posted by Robert Schneeweis</h1> <p>Wed, 24 Aug 2011 20:35:30 +0000</p> Problem Resolved : the ie css was not in my theme folder. I copied it from the default over and they work perfectly! Posted by Robert Schneeweis </article> <article> <h1>Hello TM-Team, since Magento Version 1.5+ (at the moment we work with CE v1.5.10), the featured products section does not work correct for us. I read similar posts here and try to fix the problem with reindexing and/or clear the cache - but it doesn't work. The problem is, that the featured product section shows up 29 random products (but everytime the same) and not one of the products I have set as featured. How can I fix this? In v.1.4+ the featured product section works fine... Thank you for your support Posted by René van den Boogaard</h1> <p>Sun, 21 Aug 2011 11:05:48 +0000</p> First of all, I've tried to vote for this question and I received an Magento error: Error log record number: 114064501. I have the same problem. It seems that sometimes appear, sometimes not. First time I've installed Magento through Downloader (version 1.5.1.0), I've added 2 categories, 3 products (for test) and I've installed this theme directly and everything was fine. After few days, I've trying to reproduce my live store and because the 1.6.0.0 stable version was online, I had downloaded the 1.5.1.0 version and I've installed. After installation I've put database from my live store and after that I've installed this theme. At this time the same problem has occurred. The section featured was directly filled with products. Even after I've set some featured products, the system didn't care. It filled with the same products every time. Clear cache, reindex, clear the var directory and so on, have no result. If the team support has found a solution for René van den Boogaard, hope they will wrote it here. My website is http://dev.nutrienti.eu Any suggestion? Thanks! Posted by Lucian Nan </article> <article> <h1>Hello there. I´d like to know if there is a PSD included in this template and if yes, this PSD have all slices built in so I can customize it and export it easily? Posted by Alexandre Germani</h1> <p>Thu, 18 Aug 2011 05:41:21 +0000</p> Yes sure. Template psd files are part of package. This files have all slices you need and all objects are orginised in layers. But some of slices can overlap one other. Posted by Support Team </article> <article> <h1>Dear support team, sorry for asking again but there is a problem with newsletter-sign out. When I try to sign out from newsletter in the blue box, I am getting again the confirmation email for the newsletter sign in. There is no possibility for signing out of the newsletter in the blue box and in the backend the newsletter subscriber is still active. The URL: test.musterschuh-shop.com or demo.musterschuh-shop.com I appreciate your replay and help! Thanks in advance. Regards Alexander Posted by Alexander Regnet</h1> <p>Tue, 09 Aug 2011 16:38:55 +0000</p> Concerning your reply, am I right if I assume, that the blue newsletter box could to be used only for newsletter subscription sign-in and not for sign-in and sign-out? I do not have a special sign-out form for newsletter subscription. Posted by Alexander Regnet </article> <article> <h1>We installed the 1.3 Plugin voor the 1.3 Magento : Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /home/nutrimax/public_html/lib/Varien/Data/Form/Abstract.php on line 129 Please inform us ! Posted by Stef Van Houdt</h1> <p>Tue, 09 Aug 2011 14:42:17 +0000</p> Please open ticket at http://templates-master.com/contacts and send us access info so we can check what is wrong Posted by Support Team </article> <article> <h1>We installed the 1.3 Plugin voor the 1.3 Magento : Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /home/nutrimax/public_html/lib/Varien/Data/Form/Abstract.php on line 129 Please inform us ! Posted by Stef Van Houdt</h1> <p>Tue, 09 Aug 2011 08:37:59 +0000</p> We DID have installed the seperate extension (1.3), but still fatal Error. Please solution ! Posted by Stef Van Houdt </article> <article> <h1>Thanks for your extension, I think it will help me get where I need to be, however I am getting a 404 in the config when I click on "Easy Catalog Images".... Any idea why that might be? Is there a file I should check to make sure that it copied in ok? Posted by Tim Billington</h1> <p>Mon, 08 Aug 2011 14:59:16 +0000</p> Can you tell us what magento version do you use? Posted by Support Team </article> <article> <h1>Okay so the module shows product images nicely but it does say, "and CMS pages widget support" - how do I call a CMS page or widget?? Can't find any documentation Posted by Barny Shergold</h1> <p>Mon, 08 Aug 2011 14:56:39 +0000</p> It's for placing lightbox images both on cms pages and products description using magento widgets. Posted by Support Team </article> <article> <h1>Dear support team, sorry for asking again but there is a problem with newsletter-sign out. When I try to sign out from newsletter in the blue box, I am getting again the confirmation email for the newsletter sign in. There is no possibility for signing out of the newsletter in the blue box and in the backend the newsletter subscriber is still active. The URL: test.musterschuh-shop.com or demo.musterschuh-shop.com I appreciate your replay and help! Thanks in advance. Regards Alexander Posted by Alexander Regnet</h1> <p>Mon, 08 Aug 2011 14:56:07 +0000</p> Sorry but i can't locate this issue. Can you tell us where we can find sign-out form for newsletter subscription? Posted by Support Team </article> <article> <h1>We are a manufacture of light fixtures. Current site is http://www.divinelighting.net. I am trying to learn Magento in hopes of changing over to it. I downloaded this theme and for the most part it suits my needs. However, I need to remove ALL things price, cart, stock, ect. We do not sell on the site. Our customers are distributors and they purchase via purchase orders. I have already disabled alot of the things in Admin>System>Configuration>Advanced>Advanced. So my question.... Could anyone give me instructions on what files on the theme I need to edit? I need to know where the files are, what file, and exactly what likes to delete. Again, things i need to remove.... 1- Any place that shows prices 2- All Add to Cart Buttons 3- All Qty boxes 4- All things to do with reviews (the stars too) 5- All things to do with stock (also remove the featured items block dependancy on stock) If anyone can help, it would be great. Posted by Richard Anderson</h1> <p>Mon, 08 Aug 2011 14:51:34 +0000</p> You will need to remove code directly from template files. You can check similar discussion at http://www.magentocommerce.com/boards/viewthread/23878/ Posted by Support Team </article> <article> <h1>Can i add a special style to <dd class="even"> like <dd class="attirubute_id"> Can i change check box to list box for long attuributes list? Thankyou Posted by Hakan Oktay</h1> <p>Mon, 08 Aug 2011 14:50:20 +0000</p> Yes sure but it will require editing extension template files. Posted by Support Team </article> <article> <h1>Hi, first of all we would like to thank you for providing such a useful extension :) But we got a little issue regarding the reviews tab on our site: coldseason.de e.g.: http://coldseason.de/ladies-trillium-parka.html If you want to add a product in the shopping cart magento says you should specify the quantaty although you have chosen a product. I redownloaded easytabs a few days ago so we should use the latest version. We run magneto 1.4.1.1 Hope you can help us Posted by Christian Weber</h1> <p>Mon, 08 Aug 2011 14:49:45 +0000</p> We just noticed that this issue is already solved. Can you tell us what was wrong with easytabs at your store? Did you have problem with 2 forms that were placed one inside another? Posted by Support Team </article> <article> <h1>I have been using your useful extension under the default package. Now I have intalled a new package I can't see the extension in the frontend. Do I have to copy any file to the new package folders? Thanks, Miguel Posted by Miguel Gonzalez</h1> <p>Mon, 08 Aug 2011 14:45:55 +0000</p> Sorry what do you mean by "new package"? Is it new magento installation? Posted by Support Team </article> <article> <h1>Hello, 3 questions: 1) Can the pop up be disabled for simple products, so that the item is just added to the cart, and the cart updated, but no need for the customer to click 'continue shopping'? 2) How are configurable products dealt with? Ideally I'd want the simple products to just add, as in my question 1, but configurable products to show a pop up to let the user choose the option(s) they want, with an 'add to cart' type button, all ajax, obviously. 3) There appears to be an ajax delete button for each item in the cart, would it be straightforward to add a +1 and a -1 button to? Clearly if quantity was only 1 and someone '-1'd then it would delete the item from the cart. Thanks. Posted by Alex</h1> <p>Mon, 08 Aug 2011 14:45:15 +0000</p> 1) Yes. 2) Yes configurable products option will be selected in pop-up. 3) Sorry do you want add additional buttons to increase and decrease quantity of items in cart by 1? Posted by Support Team </article> <article> <h1>Does it work on Magento versie 1.3.2.3 also ? Posted by Stef Van Houdt</h1> <p>Mon, 08 Aug 2011 14:41:15 +0000</p> Yes we have 1.3 compatible version of this extension. Posted by Support Team </article> <article> <h1>I would like to target the banners to a static block that I can define on various pages, within the content. Is this possible? I can email a url with an example of what I am trying to achieve if that would help. Thanks Posted by John Wright</h1> <p>Mon, 08 Aug 2011 14:40:59 +0000</p> Sorry but it isn't possible in current version of extension. We are planning to apply such feature in next extension release. Posted by Support Team </article> <article> <h1>We installed the 1.3 Plugin voor the 1.3 Magento : Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /home/nutrimax/public_html/lib/Varien/Data/Form/Abstract.php on line 129 Please inform us ! Posted by Stef Van Houdt</h1> <p>Mon, 08 Aug 2011 14:39:53 +0000</p> You should use separate version of Askig extension for Magento 1.3. Posted by Support Team </article> <article> <h1>I have created custom customer attributes to my registration form and it saves to the database. However, I need these new attributes (3 in total) to be saved in the firecheckout page (for people who wish to register as the same time as they checkout). How should I go about doing that? Posted by Joanthan Wong</h1> <p>Mon, 08 Aug 2011 14:38:19 +0000</p> Sorry can you tell us more about this attributes. Does this attributes are part of shipping and billing info or it's separate attributes? Posted by Support Team </article> <article> <h1>I would like to know is its possible integrate the like Button in category pages? Thanks Posted by Leonardo Gutierrez</h1> <p>Mon, 08 Aug 2011 14:37:49 +0000</p> It will require modifying extension. Unfortunately it isn't possible right out of the box. Posted by Support Team </article> <article> <h1>Does this work with paypal web-payment pro and Cardianl 3d Secure? Posted by Robert</h1> <p>Mon, 08 Aug 2011 14:37:09 +0000</p> Dear Robert , sorry but we have not tested it with Cardianl 3d Secure. You can try Firecheckout at your store. In case you will have any problem then our support team will be glad to help you. Posted by Support Team </article> <article> <h1>Hey guys, I installed the extension but get the following error in the Administration Section (Customer > AskIt) once I try to open an entry: Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /Users/christian/Developer/EclipseWorkspace/src/lib/Varien/Data/Form/Abstract.php on line 129 I'm running Magento 1.3.2.4. Any clue on this problem? Thanks, Christian Posted by Christian</h1> <p>Fri, 05 Aug 2011 11:44:15 +0000</p> Some Problem here ! We have installed the 1.3 , everything seems ok ! Only not possible to answer : Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /home/nutrimax/public_html/lib/Varien/Data/Form/Abstract.php on line 129 Posted by Stef Van Houdt </article> <article> <h1>Dear, I try to use ProZoom on my iPad, but the window pops up at left, while the setting is set to right. Also when I click twice on the image I get the big image. This option is disabled on the admin section. It works great on all my computers (all fully compatible)! Can you tell me what to change to make Prozoom iPad compatible? Thanks in advance. Greetings Henk Posted by Henk Provily</h1> <p>Mon, 01 Aug 2011 21:38:20 +0000</p> Its already august by now, not 15 July... Posted by Henk Provily </article> <article> <h1>Dear, I try to use ProZoom on my iPad, but the window pops up at left, while the setting is set to right. Also when I click twice on the image I get the big image. This option is disabled on the admin section. It works great on all my computers (all fully compatible)! Can you tell me what to change to make Prozoom iPad compatible? Thanks in advance. Greetings Henk Posted by Henk Provily</h1> <p>Mon, 01 Aug 2011 21:37:09 +0000</p> Can support please answer my question??? Posted by Henk Provily </article> <article> <h1>How-to show all categories at the top level of the menu, instead of in a sublevel of "products" ? Posted by Nicolas Durand</h1> <p>Sat, 30 Jul 2011 02:47:37 +0000</p> Sorry. I have found the answer here: http://www.magentocommerce.com/boards/viewthread/32720/P30/ Posted by Nicolas Durand </article> <article> <h1>Hi. First of all, thanks for providing such a great extension for free! I have installed it on 1.4.2 seamlessly but have just one minor hiccup. Null attributes are shown with a "No". On the regular theme, attributes with no values/content are hidden. Any recommendations where in your code can I add such a validation? My descriptions look ugly with lots of "No's" Thanks! Posted by Hector Perez-Nieto</h1> <p>Wed, 20 Jul 2011 04:28:49 +0000</p> OK I found the solution in cas anyone else is interested. Copied the validation from the Magento theme >> /app/design/frontend/default/diamonds/template/catalog/product/view/attributes.phtml Copy/pasted this (and its closing tag of course) if (!is_null($_product->getData($_attribute->getAttributeCode())) && ((string)$_attribute->getFrontend()->getValue($_product) != '')) { Posted by Hector Perez-Nieto </article> <article> <h1>Hi! I'd like to know if this extension add the NEW image everytime a product is set up as"New" or I have to add it manually thanks Posted by Salvatore Marletta</h1> <p>Sun, 17 Jul 2011 16:52:41 +0000</p> New products lavel will be shown on each product set as new in admin. You should not add anything manually. Posted by Support Team </article> <article> <h1>Hi, I have installed the extension on my store, but when I go to System > Configuration and click on Facebook Like Button and I get error "404 Error Page not found." Is there anything that I missed? Thanks Posted by Kevin S</h1> <p>Sat, 09 Jul 2011 17:20:13 +0000</p> Logout - Login. Posted by Steven </article> <article> <h1>Hi, i'm having a problem with this extension with two magento websites. I get extension working in backend and configured (i created a FB app for each website to get code keys). I see FB like button in frontend, but when i click it, it shows baloon with "1" for some seconds and then revert back to original state "like". If i try again, it does the same but go back with faster speed, almost istantly. Posted by Stefano Studiozeropixel</h1> <p>Sat, 09 Jul 2011 16:47:00 +0000</p> I have the same problem. Magento 1.5.1. HELP! Posted by Steven </article> <article> <h1>hi, does this extension work on all languages? Posted by hag ben</h1> <p>Thu, 07 Jul 2011 19:06:18 +0000</p> Yes it's supports UTF-8 character encoding so you should not have any problems. Posted by Support Team </article> <article> <h1>Will this maintain the colors and fonts etc of my site? Posted by Ray Wood</h1> <p>Thu, 07 Jul 2011 19:05:39 +0000</p> Thank you for your interest. This extension will not affect your site styles. Posted by Support Team </article> <article> <h1>Hello, This an excellent them. Very well put together. Although I have a couple of issues I hope you can help out with. I am using Magento ver. 1.5.0.1. The featured products on the home page is not showing up ( http://usedcheapcellphone.com/index.php/ ). I created the featured attribute as instructed in the installation instructions. I have set products as featured and still they do not show. Also the quick view option is not working as well ( http://usedcheapcellphone.com/index.php/verizon.html ). When I click on it the loading animation just keeps on going without doing anything. Please help... thank you. Posted by Bill Smith</h1> <p>Thu, 07 Jul 2011 16:29:38 +0000</p> I cannot get them to show either. However, I do not "sell" on my site. Its for showing products only. We are a manufacture of lighting and need alot of the magento features except anything to do with prices, shopping carts, and stock. So how can i get the featured products to show? Instead of featured, I could use a "New Items" block there instead. Posted by Richard Anderson </article> <article> <h1>Hello, When I installed the lightbox on Magento 1.4.2.0, log out and log in (cache off) and go to the admin panel and step to System -> Configuration then the page gives 'HTTP 500 Internal Server Error' with the text: The website cannot display the page. When I deleted the TM_EasyLightbox.xml in app/etc/modules the Configuration page works again. Did you have a solution for this issue? Thanks. Posted by Dean</h1> <p>Sat, 02 Jul 2011 14:06:36 +0000</p> I have the magento 1.5 and installed this plugin, everything worked, but I can not see the menu settings. What can be? Posted by joao euclides cabete </article> <article> <h1>When I install this extension, it shows some error. But I cannot contact you. When I open a ticket. it shows error. I cannnot find any email.. Posted by Park Sungmin</h1> <p>Fri, 01 Jul 2011 18:42:37 +0000</p> Please contact is at support@templates-master.com. Sorry for this problem. Posted by Support Team </article> <article> <h1>With Magento 1.4.2. and f001 the fields in the checkout page with the billing informations appearing to short and the hole design (e.g. postion/design of "continue" button) of this page is a bit different to the other pages the checkout, wich are in f001 design. Any idea of the reason? The url of my test-shop: demo3.musterschuh-shop.com. Thanks in advance for your help! Regards Alexander Posted by Alexander Regnet</h1> <p>Fri, 01 Jul 2011 10:43:31 +0000</p> Don't mind, I found the reason. The extention "Desitex-Checkoutnewsletter" crashed the checkout-page. Posted by Alexander Regnet </article> <article> <h1>Hi. I have just downloaded this from your website and installed under 1.5.1.0. I do not have the Easytabs section under Configuration to be able to turn this on. Please advise how to fix. Posted by Danielle Gittoes</h1> <p>Mon, 20 Jun 2011 12:12:49 +0000</p> I had the same problem. The <codePool> is wrong in the configuration file. Change it from community to local. Posted by Tobias Wiking </article> <article> <h1>Hi there, We tried to install easytabs on magento 1.5.0.1, problem is that the system /configuration pages went blank after it ( tried the usual cache turned off, login / logout), any idea what we do wrong? Thanks, Roland Posted by Roland den Hartog</h1> <p>Thu, 16 Jun 2011 16:35:54 +0000</p> this is so painful it hurts and is what happens when you program at home with the telly on at 1am on a staurday morning. I hadnt configured the backend options... http://my.jetscreenshot.com/5198/20110616-hljg-81kb.jpg Please note when product tags are set to no they show up as normal (maybe this has been fixed since? http://my.jetscreenshot.com/5198/20110616-e85y-42kb.jpg http://my.jetscreenshot.com/5198/20110616-e85y-42kb.jpg Posted by Alistair Macneil </article> <article> <h1>Good day, I just installed the extension and I can see labels on Categories pages so I assume list.phtml is properly modified. my problem is with the Homepage and Product page where no label is shown. Could I post my media.phtml file so you can tell me what is wrong !!! thank you very much for your help. Great extension, so useful. reul. Posted by reul dereut</h1> <p>Thu, 16 Jun 2011 13:27:14 +0000</p> You can submit support ticket and our support team will be glad to help you. Posted by Support Team </article> <article> <h1>Does this extension work for Magento 1.4.2.0? Posted by Malcolm Wong</h1> <p>Sun, 12 Jun 2011 14:36:08 +0000</p> Yes sure. This extension works with Magento 1.4.2. Posted by Support Team </article> <article> <h1>Today I downloaded the complete package but there is no version 1.5.1.0 contained. Do I have to use version 1.5.0.1 for Magento 1.5.1.0 instead of, wich is in the package? Thanks in advance. Alex Posted by Alexander Regnet</h1> <p>Wed, 08 Jun 2011 18:45:39 +0000</p> Yes you can use 1.5 version of theme for Magento 1.5 CE. Posted by Support Team </article> <article> <h1>Does it work on 1.5.1.0? Posted by Ming Ng</h1> <p>Wed, 08 Jun 2011 18:45:05 +0000</p> Yes this extension works with out any problem with Magento 1.5.1 Posted by Support Team </article> <article> <h1>HI there, I have the theme installed in http://www.gadgetsbaratos.es and all was fine until recently when we saw the the footers had gone a bit strange and the Featued Products box and a few other things also shifted a few pixels to the right. How can we get this back to normal? Thanks for your help and thanks for a great theme, plus the other stuff you guys do (Easy Tabs, easy lightbox etc.) Regards, Iain Posted by Iain Tozer</h1> <p>Wed, 08 Jun 2011 18:42:01 +0000</p> Sorry but as far as we can see there is no our theme installed at provided url. Posted by Support Team </article> <article> <h1>If a sub-category doesn't have a thumbnail image, rather than displaying a default placeholder thumbnail I just see a broken image. Is there a fix for this? And can it be integrated into the next version? Posted by Mark</h1> <p>Wed, 08 Jun 2011 18:40:25 +0000</p> Sorry can you send us link to your category page so we can see what is wrong? Extension should be using default placeholder by default. Posted by Support Team </article> <article> <h1>Templates Hello Master I have a problem on my product pages, there are no prices on the product http://www.yourownstyle.dk/henrys-fiberstaenger-35-cm-sort.html But if I look at your demo store, you can see the price? http://freedemo.templates-master.com/f001/htc-touch-diamond.html What can I do about it? Best Regards Mathias Posted by Mathias Nørlund Andersen</h1> <p>Wed, 08 Jun 2011 18:37:01 +0000</p> Most likely you are using wrong template version at your store. For example you are using "template source 1.4.2" at Magento 1.5 CE. Please download recent theme package and use appropriate theme version. Posted by Support Team </article> <article> <h1>Hello, I've been using your easy tabs & easy lightbox for quite some time with no issues. However, I received an email that stated problems were fixed with both extensions regarding IE9. I loged into magento connect to update the extensions but it seems they have not been updated there so I downloaded directly from your site. The problem is when I try to install using "Upload package file" I get a slew of errors : CONNECT ERROR: Package file is invalid Invalid package name, allowed: [a-zA-Z0-9_-] chars Invalid version, should be like: x.x.x Invalid stability Invalid date, should be YYYY-DD-MM Invalid channel URL Empty authors section Empty package contents section Can I just upload the files to my sever and overwrite the old ones? Or will you be updating magento connect with the latest version in the near future? Thanks for your time. Posted by Robert Wachala</h1> <p>Wed, 08 Jun 2011 18:35:46 +0000</p> You can't upload our extension packages in such way. You should just extract files from pacxkage and upload to your store. Posted by Support Team </article> <article> <h1>Greetings Template Master, thanks for one more great extension! I using Magento 1.5.0.1+grayscale theme. Having such problem: 1. I installed version from Magento Connect, and it worked great, but shows category image inside of category. 2. I downloaded new version from your site, and now cannot change the size of thumbnail images – they are showing in the same size as products below. 3. And now I can’t even roll back to version 0,54 beta, it also fixing the size of thumbnails. Please, help. Posted by Eug</h1> <p>Wed, 08 Jun 2011 18:34:58 +0000</p> Sorry but we tested recent extension version at our local servers and were not able to find that problem. The only one possible reason is that for some reason magento can't resize images. Most likely due to write permissions issues. Posted by Support Team </article> <article> <h1>Hello TM-Team, since Magento Version 1.5+ (at the moment we work with CE v1.5.10), the featured products section does not work correct for us. I read similar posts here and try to fix the problem with reindexing and/or clear the cache - but it doesn't work. The problem is, that the featured product section shows up 29 random products (but everytime the same) and not one of the products I have set as featured. How can I fix this? In v.1.4+ the featured product section works fine... Thank you for your support Posted by René van den Boogaard</h1> <p>Wed, 08 Jun 2011 18:32:39 +0000</p> I'm sorry but we have this section works great on 1.5 on many stores. Can you send link to your store so our support team can check what is wrong? Posted by Support Team </article> <article> <h1>Is it possible to integrate the new social plug-in of SEND together with the like button? Posted by Leonardo Gutierrez</h1> <p>Wed, 08 Jun 2011 18:30:58 +0000</p> Yes it can be done without any problem. Posted by Support Team </article> <article> <h1>I am having the same problem as Jozef. I installed everything correctly and disabled the cache, cleared out the var/cache folder, but even after refreshing cache and logging out/in, still I can not access the Configuration. Fatal error: Class 'TM_FacebookLB_Helper_Data' not found in /app/Mage.php on line 520 I am going to check one last place and then I will uninstall it. Sorry but I can not wait around too long for an answer without access to the configuration panel. Posted by Moejoe</h1> <p>Wed, 08 Jun 2011 18:30:44 +0000</p> You have a problem because of compilation mode was set on during extension installation. In order to fix this problem please rename easytabs.xml to easytabs.xml.off at app/etc/modules and then you will be able to access your store admin again. After that you shoulod go to Admin > System > Tools > Compilation and turn compilation mode off. Posted by Support Team </article> <article> <h1>Can anyone here help me to change this attritute?? I want to move the left column (or just the name of it) to appear in the navigation menu on the easytab. I have searched too many places without any result. Look at the screenshots to see what I mean. the big circel is my specifications and I only wish that to appear under the navigation. I want to change this to make more space http://www.magentocommerce.com/?ACT=25&fid=15&aid=21588_TDoqeNhvNsfWtqQNWhOd&board_id=1 Posted by Amin</h1> <p>Wed, 08 Jun 2011 18:23:31 +0000</p> I don't sure what type of block you are referring to. But in case it's attributes block then you can remove first column at templates/easytabs/attributes.phtml. Also you can change this tab name at easytabs.xml Posted by Support Team </article> <article> <h1>Just one final question on the Absolute Theme. Please look at my current homepage of my site in development..... http://metalshipper.com/magento/index.php/ . You will notice on the bottom of the homepage there seems to be two repeating page elements for the bottom of the content area. It only shows this way for the homepage, the rest of the site look the way it should. Any idea why this is happening and how to fix it? Thanks very much. I will also want to purchase the commercial license to be able to remove your information on the footer. Posted by Ben Quereau</h1> <p>Sat, 04 Jun 2011 01:22:00 +0000</p> Never mind, I figured it out and got it working. Now if only I could add the product name just above each "featured product" image I would be perfect. Thanks and have a great weekend. Posted by Ben Quereau </article> <article> <h1>Hello, Does this extension support magento 1.4+ versions? Posted by Alex</h1> <p>Fri, 03 Jun 2011 21:41:53 +0000</p> Is this extension still available? When i unzip it says package invalid. Posted by ovidiu jneper </article> <article> <h1>"product decription" and "additional information" two tabs -- i want to use one tab shows their information by "detail tab",because they are almost same info. ; how to do? a. i have tried to modify the code,but failure; b. use one "custom tab",how to set? thank you so much for your reply. Posted by backto b</h1> <p>Thu, 02 Jun 2011 01:11:05 +0000</p> Anybody can help me for this? Thanks so much! Posted by backto b </article> <article> <h1>I've downloaded and updated the EasyTabs plugin to make it work with IE 9.0. Now the tabs are functioning but the screen turn light gray. Is there an explanation for that? We are using Magento 1.4.1.1 and the latest "extension source 1.2.2 - magento 1.4.2.0 - magento 1.5.x.x edition" Posted by Glen</h1> <p>Mon, 30 May 2011 21:17:04 +0000</p> http://juglen.homeip.net/badkamermeubel/badmeubel/allure-bianco-1200.html The problem still exists. When browsing through the tabs the page turns transparent grey. Posted by Glen </article> <article> <h1>Hi there, We tried to install easytabs on magento 1.5.0.1, problem is that the system /configuration pages went blank after it ( tried the usual cache turned off, login / logout), any idea what we do wrong? Thanks, Roland Posted by Roland den Hartog</h1> <p>Fri, 27 May 2011 23:54:49 +0000</p> I have the same problem with Mage 1.5.0.1 Downloaded extension today. btw, your vote for it button goes to an error page Posted by Alistair Macneil </article> <article> <h1>One of the configuration options is "Enable additional info tab" Where does this obtain its content from? I'm running Magento 1.5.1.0 with the latest version of Easytabs Posted by David Bell</h1> <p>Fri, 27 May 2011 11:01:41 +0000</p> That doesn't really answer the question. I have several attributes set up for each product. But none of them are used to populate the tab when it's enabled. Is Easytab pre-configured to take this information form a specific attribute? If so what attribute is it looking for? If it's looking for a specific attribute then it will need to be set up in Magento. Or if, as your reply seems to suggest, it can use any attribute that I choose, then where do I specify which attribute or attributes to use? Posted by David Bell </article> <article> <h1>I've downloaded and updated the EasyTabs plugin to make it work with IE 9.0. Now the tabs are functioning but the screen turn light gray. Is there an explanation for that? We are using Magento 1.4.1.1 and the latest "extension source 1.2.2 - magento 1.4.2.0 - magento 1.5.x.x edition" Posted by Glen</h1> <p>Fri, 27 May 2011 10:31:34 +0000</p> http://juglen.homeip.net/badkamermeubel/badmeubel/allure-bianco-1200.html In IE 9 we see a grey film when browsing through the tabs... Posted by Glen </article> <article> <h1>One of the configuration options is "Enable additional info tab" Where does this obtain its content from? I'm running Magento 1.5.1.0 with the latest version of Easytabs Posted by David Bell</h1> <p>Fri, 27 May 2011 08:52:22 +0000</p> Additional info tabs get information from products attribute values. So you can out put any specific info to to additional tabs like packaging or technical information. Posted by Support Team </article> <article> <h1>Hi,first I'd like to thank u for your extension, I have installed your extension and it works fine. But I got a bug.I have used some attributes in the layer navigation. I must point that we add the layered navigation to the homepage. But when I click the attribution filter I see the result page's template is frontend/base/default/template/catalog/category/view.phtml which is different from the template when I click from the category's page attribute filter frontend/default/themename/template/easycatalogimg/view.phtml. I wanna know it's my theme's problem or the bug of easycatalogomg extension. Posted by zhipeng</h1> <p>Fri, 27 May 2011 08:41:56 +0000</p> Sorry but we have not tested extension with layered navigation block placed on home page. I think that problem with template files is caused by using this block on home page rather then other issues. Posted by Support Team </article> <article> <h1>Hello Template-Master. I love the absolute theme and have just one question. I installed everything and it is working well. http://metalshipper.com/magento/ The only issue is that I cannot see the "contacts" page anywhere in the admin section. I see it on the frontend with the email form, but I want to add some phone number info, etc...and there is nowhere on the backend to edit this page. When I go to CMS>PAGES> there is no "contacts" page to be found. How can I load this page into the CMS>PAGES so I can edit it easily? Thanks very much, Ben Posted by Ben Quereau</h1> <p>Fri, 27 May 2011 08:32:08 +0000</p> This page is set via template at templates/contacts/form.phtml. Posted by Support Team </article> <article> <h1>I've downloaded and updated the EasyTabs plugin to make it work with IE 9.0. Now the tabs are functioning but the screen turn light gray. Is there an explanation for that? We are using Magento 1.4.1.1 and the latest "extension source 1.2.2 - magento 1.4.2.0 - magento 1.5.x.x edition" Posted by Glen</h1> <p>Fri, 27 May 2011 08:15:06 +0000</p> Sorry can you post link to your products page so we can check what is wrong? Posted by Support Team </article> <article> <h1>Is it possible to hide the Drop-Downs when using color thumbnails? Posted by Henrique Esteves</h1> <p>Fri, 27 May 2011 08:13:24 +0000</p> Yes sure. You can set this option at extension admin settings. Posted by Support Team </article> <article> <h1>I have this template installed on Magento 1.5. When I set up a configurable product using an attribute - size, the category listing doesn't switch to "Priced From" and selecting a size on the product page doesn't change the price of the item either dynamically or when adding it to the cart. Is there something I'm missing? Posted by Michael Manicone</h1> <p>Wed, 25 May 2011 20:33:12 +0000</p> nevermind, I figured it out Posted by Michael Manicone </article> <article> <h1>I have this template installed on Magento 1.5. When I set up a configurable product using an attribute - size, the category listing doesn't switch to "Priced From" and selecting a size on the product page doesn't change the price of the item either dynamically or when adding it to the cart. Is there something I'm missing? Posted by Michael Manicone</h1> <p>Tue, 24 May 2011 15:44:33 +0000</p> btw, this is in a multi-store environment. I'm not sure if that makes a difference or not. Posted by Michael Manicone </article> <article> <h1>When viewing a parent category page, the products that are directly assigned to that parent category are displayed as expected below the sub-category thumbnails. However, when there are no products in the category a message box saying "There are no products matching the selection." appears where the products usually appear. This message suggests that there aren't any products in the sub-categories either, but of course we want people to click on the sub-cat thumbs. How can I remove this message while still showing products in other categories and while also showing the sub-category thumbnails? Posted by Mark</h1> <p>Tue, 24 May 2011 10:52:52 +0000</p> I did find the offending line in app\design\frontend\[custom folder]\default\template\catalog\product\list.phtml and commented it out. But it would be good if 'Easy Catalog Images' has control over this, because I think by enabling this addon it takes the control away from managing this on a per category basis using 'Display mode: static blocks and products' Posted by Mark </article> <article> <h1>"product decription" and "additional information" two tabs -- i want to use one tab shows their information by "detail tab",because they are almost same info. ; how to do? a. i have tried to modify the code,but failure; b. use one "custom tab",how to set? thank you so much for your reply. Posted by backto b</h1> <p>Sun, 22 May 2011 17:50:08 +0000</p> i have tried to copy additional.phtml code to description.phtml,but failure,can't show the request content. Posted by backto b </article> <article> <h1>"product decription" and "additional information" two tabs -- i want to use one tab shows their information by "detail tab",because they are almost same info. ; how to do? a. i have tried to modify the code,but failure; b. use one "custom tab",how to set? thank you so much for your reply. Posted by backto b</h1> <p>Sun, 22 May 2011 11:59:16 +0000</p> Sorry,i think i didn't make a clear description for my ticket. So now i make a detail again: * i enable "product description" and "additional information" all; * normal,they show two tabs on front,one tab is "product description", another is "additional information"; * how i can show above two tabs content in one tab; for example just show"product description" tab on front,and this tab shows the content of "product description" and "additional information" all. Posted by backto b </article> <article> <h1>Hi, Nice wokring extension, but with one small problem; When in cart, and adding one of the cross-sell products, it seems that the ajax function disables both the Discount Codes and the Estimate Shipping and Tax buttons. Thnx Posted by orb</h1> <p>Sat, 21 May 2011 03:01:44 +0000</p> Hi, To what email can I send you the url? Posted by orb </article> <article> <h1>"product decription" and "additional information" two tabs -- i want to use one tab shows their information by "detail tab",because they are almost same info. ; how to do? a. i have tried to modify the code,but failure; b. use one "custom tab",how to set? thank you so much for your reply. Posted by backto b</h1> <p>Fri, 20 May 2011 08:38:45 +0000</p> #1 Sorry can you clarify what exactly tab you want to enable. #2 You should assign attribute code to custom tab at extension settings. Then Easytabs will use product attribute value for each product in custom tab content. Posted by Support Team </article> <article> <h1>Hi, Nice wokring extension, but with one small problem; When in cart, and adding one of the cross-sell products, it seems that the ajax function disables both the Discount Codes and the Estimate Shipping and Tax buttons. Thnx Posted by orb</h1> <p>Fri, 20 May 2011 08:35:48 +0000</p> Sorry can you send us link to your store so our developer will check what is wrong. It 's definitely should not work in such way. Posted by Support Team </article> <article> <h1>I was updating the Easy Slide and changed the Title and Identifier. Now the slide no longer shows up. Can you PLEASE give me the correct Tilte and Identifier so that the slider will work. thanks Posted by Jennifer Shannon</h1> <p>Fri, 20 May 2011 08:35:13 +0000</p> You should use default_a035 as identifier for slider on home pag. Posted by Support Team </article> <article> <h1>Hello, Is it possible to have the same behaviour as the quick view (ajax popup and add to cart), for each Add to cart button in the category page ? thanks for your next answer Thomas Posted by Thomas</h1> <p>Thu, 19 May 2011 09:00:13 +0000</p> Is this a modification that will be provided by support, or is planned in a not so distance future version? It is essential for me to know before I buy it. Thanks Posted by orb </article> <article> <h1>Great extension! :) The Ajax search works. But if we hit the enter-key or click the search-button, it returns "your search returns no results". But in the layered navigation it seems like it's returning results (it shows attributes + number of found products) You can check this out on our website: http://www.vangilsweb.com and try searching for 32PFL as an example. How can we fix this? Posted by Elvira Vreeswijk</h1> <p>Tue, 17 May 2011 12:57:38 +0000</p> Sorry but our extension doesn't affect magento search module in any way. It simply improve suggest module. Most likely your store has some problems with search module. We would suggest to try using default catalogsearch.xml in order to check if you will see any search results with it. Posted by Support Team </article> <article> <h1>Hi, I would like to replace the left side of the homepage with layered navigation pro (from AITOC) Is that possible? Do you support it? Posted by stefan</h1> <p>Tue, 17 May 2011 12:48:22 +0000</p> Thank you for your interest. Most likely you will have no problem with this extension and our theme. Posted by Support Team </article> <article> <h1>We have installed the easy catalog images extension and we think it's great! We have just one question though... How do we hide images from categories that do not contain any products (empty categories)? Posted by Elvira Vreeswijk</h1> <p>Mon, 16 May 2011 14:38:22 +0000</p> In subcategories.phtml add this line: [code]if (!$_category->getProductCount() > 0): continue; endif;[/code] under the following line: [code]if (!$_category->getIsActive()): continue; endif;[/code] This works like a charm! Posted by Elvira Vreeswijk </article> <article> <h1>This template has banner slider? or just fixed banner ? do you have any alternative to banner slider on the side? Posted by Rangel Raulino</h1> <p>Mon, 16 May 2011 08:14:46 +0000</p> Sorry but Easy banners extension doesn't have slider option right now. Posted by Support Team </article> <article> <h1>Just a question. Why is that when I include this tag I always get error after I add this next code to homepage 'custom design' Layout Update XML. <reference name="head"> <action method="addItem"><type>skin_js</type><name>js/glider.js</name></action> <action method="addItem"><type>skin_js</type><name>js/slider.js</name></action> <action method="addItem"><type>skin_js</type><name>js/productInfo.js</name></action> </reference> <reference name="content"> <block type="catalog/product_new" name="home.new" alias="product_new" template="catalog/product/new.phtml"> <action method="setProductsCount"><count>8</count></action> <action method="addPriceBlockType"> <type>bundle</type> <block>bundle/catalog_product_price</block> <template>bundle/catalog/product/price.phtml</template> </action> </block> </reference> <reference name="right"> <block type="core/template" name="right.callout1" template="callouts/left_col.phtml" before="-"> <action method="setImgSrc"><src>images/media/callout_side1.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Call Us Toll Free. (555) 555-555</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> <block type="core/template" name="right.callout2" template="callouts/left_col.phtml" after="right.callout1"> <action method="setImgSrc"><src>images/media/callout_side2.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Free domestic shippings</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> <block type="newsletter/subscribe" name="right.newsletter" template="newsletter/subscribe.phtml" after="right.callout2"/> <block type="tag/popular" name="tags_popular" template="tag/popular.phtml"/> </reference> <reference name="before_footer"> <block type="featured/featured" name="home.featured" template="catalog/product/featured.phtml"> <action method="setProductsCount"><count>25</count></action> </block> </reference> And its not exactly as it is used to be shown correctly. Here is my site http://www.luxurypropertiesphilippines.com Posted by Jc Briones</h1> <p>js/glider.js — Sun, 15 May 2011 03:58:27 +0000</p> I've fixed it already Posted by Jc Briones </article> <article> <h1>This template has banner slider? or just fixed banner ? do you have any alternative to banner slider on the side? Posted by Rangel Raulino</h1> <p>Fri, 13 May 2011 16:20:47 +0000</p> My question is if I can put in the same banner more then on picture and he keeps switching between the images ? Posted by Rangel Raulino </article> <article> <h1>This template has banner slider? or just fixed banner ? do you have any alternative to banner slider on the side? Posted by Rangel Raulino</h1> <p>Fri, 13 May 2011 15:03:58 +0000</p> All our templates comes with built-in slider extension. Easybanners extension is created for managing banners and custom blocks. Posted by Support Team </article> <article> <h1>Hi there, We tried to install easytabs on magento 1.5.0.1, problem is that the system /configuration pages went blank after it ( tried the usual cache turned off, login / logout), any idea what we do wrong? Thanks, Roland Posted by Roland den Hartog</h1> <p>Sun, 01 May 2011 08:50:55 +0000</p> Please contact our support team. We will check what is wrong. Posted by Support Team </article> <article> <h1>Hi, I'm using v 1.0.3 of this module on Magento 1.3.2.4. With the module turned off Magento uses my original hi-res product image but simply scales it to size to fit into a specified area on the page, but your module seems to create a resized version of that image which it stores in a sub-folder. The only problem with this is that I'm losing the quality from the original hi-res image. Is there any way of using your lightbox module whilst maintaining the original quality of the images? Many thanks. Posted by Rob</h1> <p>Fri, 29 Apr 2011 16:48:19 +0000</p> How can I do it in Magento 1.5.0.1? There's no such string, but I found this: // set quality param for JPG file type if (!is_null($this->quality()) && $this->_fileType == IMAGETYPE_JPEG) { $functionParameters[] = $this->quality(); How can I change it to keep the images quality? Posted by Jacek Tee </article> <article> <h1>Hi there, We tried to install easytabs on magento 1.5.0.1, problem is that the system /configuration pages went blank after it ( tried the usual cache turned off, login / logout), any idea what we do wrong? Thanks, Roland Posted by Roland den Hartog</h1> <p>Thu, 28 Apr 2011 14:38:22 +0000</p> Ofcourse, It was extension source 1.2.1 magento 1.4.2.0 -magento 1.5.x.x edition downloaded from your store a few days ago. Posted by Roland den Hartog </article> <article> <h1>I love the theme. I've been working around it for almost a week now. My only issue is that the price on the product description page is not showing up. There is another post on here that is having the same issue but there was no reply on how to fix it. Im on Magento 1.5 and with the latest template. Please help!!.. Posted by cj</h1> <p>Thu, 28 Apr 2011 13:28:41 +0000</p> Most likely you are using older theme version. I would suggest to download this theme and update at least catalog.xml file at your store with recent file version. Posted by Support Team </article> <article> <h1>Hi there, We tried to install easytabs on magento 1.5.0.1, problem is that the system /configuration pages went blank after it ( tried the usual cache turned off, login / logout), any idea what we do wrong? Thanks, Roland Posted by Roland den Hartog</h1> <p>Thu, 28 Apr 2011 13:27:21 +0000</p> Can you tell us what extension version you tried to install? Posted by Support Team </article> <article> <h1>I have Problems with the Headerline. In many Browsers (Firefox, K-meleon, IE8) there is no Problem, but in IE7 i have a Carrige return in the Headline with the Shopname and the other Links. The Carrige Return is after the Link Checkout. The login Link stand in another Line directly under the My Account Link. But this is only if one Article is in the Cart. It seems that the width is to small if the Extratext (1 Item) is placed after the Cart. I can find a Solution in the CSS File styles to solve this Error. Can you say me where i must change the CSS to solve this ? Greetings Chris Posted by Chris</h1> <p>Thu, 28 Apr 2011 13:20:19 +0000</p> Please contact our support and send us screenshot of you problem. We have not faced this problem before. Posted by Support Team </article> <article> <h1>Hi, after copy files to app folder, turnning off cache and click System > Configuration I got this error> Fatal error: Class 'TM_FacebookLB_Helper_Data' not found in /app/Mage.php on line 520... Posted by Jozef</h1> <p>Thu, 28 Apr 2011 13:12:24 +0000</p> Most likely your store compilation mode is set on. Please set it off and recompile store in order to use extension. Posted by Support Team </article> <article> <h1>Is it possible to show thumbnails on category page with assigned images for each thumbnail? Posted by Justin</h1> <p>Thu, 28 Apr 2011 13:10:10 +0000</p> Unfortunately current version can't offer such feature. But we are going to add it in next extension release. Posted by Support Team </article> <article> <h1>Does your extension support Magento Professional Edition 1.9' award points and store credits? Can I integrate the EU Vat extension? Posted by nils</h1> <p>Thu, 28 Apr 2011 13:02:40 +0000</p> Right now we don't have version compatible for 1.9 but we can update extension for you for free if you are interested. Please also tell us what EU Vat extension you are using in order to tell if our extension compatible. Posted by Support Team </article> <article> <h1>I'm curious if this template is compatible with Magento Version 1.5.0.1? According to the "Additional Information" above it appears to be but in MagentoConnect it only shows compatibility with 1.3 and 1.4. Thanks for the help. Dan Posted by Dan P</h1> <p>Thu, 28 Apr 2011 12:59:28 +0000</p> Yes this theme is compatible with Magento 1.5 Community edition. Posted by Support Team </article> <article> <h1>I would like to add the line "Double click on above image to view full picture" under the picture in Easy Lightbox. How would any one know that they can click on the image if the wording is not there? Can anyone help with the code to add to the media.phtml file? thanks Posted by Rick Amo</h1> <p>Thu, 28 Apr 2011 12:51:08 +0000</p> You can easily add this text at easylightbox/media.phtml right bellow main image </a> closing tag. Posted by Support Team </article> <article> <h1>Is this compatible with the enterprise edition? Posted by George</h1> <p>Thu, 28 Apr 2011 12:45:58 +0000</p> No, but we can upgrade theme to be compatible with EE 1.10. Posted by Support Team </article> <article> <h1>Hi first thank you very much for this awsome extension... made my life easier I am trying to add few custom tabs for Specifications, and VIDEO... how do add the custom tabs in EASY Tabs? If i disable the EASY Tab i see the specification and Video options.. but when I enable Easy Tabs they don't appear. PLEASE HELP Posted by Jack</h1> <p>Thu, 28 Apr 2011 12:14:37 +0000</p> In order to add new tab you should go to easytabs settings and enable first custom tab. Also you should assign to attribute your video attribute code. Posted by Support Team </article> <article> <h1>Is it possible to fade out the background when the message is displayed? I already bought this extension but i turned it off becouse it was not totally clear what to do with it. If the background fades it will be much better. Posted by Rudy</h1> <p>Thu, 28 Apr 2011 12:10:50 +0000</p> Yes it's possible in recent extension test version. Please contact our support team and we will send it to you. Posted by Support Team </article> <article> <h1>Hello, I cannot find the link where the answer can be voted! Can you show me please? Thank you Posted by Andrea</h1> <p>Tue, 26 Apr 2011 19:27:25 +0000</p> I don't like that customers have to be logged in to vote. Can you change this in future releases? Or at least make it an option? Posted by David Bunker </article> <article> <h1>I installed Easytabs on 1.4.2.0 and everything was OK using IE8. I have just upgraded to IE9 and the tabs no longer work when selected. They are still OK on Firefox 3.6.13 and Google Chrome 10.0.648.204. I downloaded on the 26th March. Is there an update to fix this problem? Many thanks Peter Posted by Peter Muirhead</h1> <p>Fri, 22 Apr 2011 19:27:54 +0000</p> I have downloaded and installed the very latest version and it is now working OK with IE9. Peter Posted by Peter Muirhead </article> <article> <h1>Hi there I am using magento ver 1.4.2 and the easy tabs is showing under admin>configuration. I enabled it and chose the different tabs I want to display but its not showing anything on the products pages. Am I missing something? Any help would be appreciated.. Posted by Neela Joshi</h1> <p>Wed, 20 Apr 2011 12:59:35 +0000</p> Please check if your store cache is set off first. Then we would suggest to copy extension files into your theme folder. Posted by Support Team </article> <article> <h1>Hello, I am trying to get the tabs to appear ABOVE untabbed text. For example, I am putting the Description, Tags,Reviews, and Additional Information in Tabs, but not Upsell, Related products. The Upsell,Related products are showing up ABOVE the tabs, what file do I need to edit to fix this ? I looked at app/design/frontend/default/default/layout/easytabs.xml and that does not seem to be the place. Thanks. Posted by Jason</h1> <p>Wed, 20 Apr 2011 12:52:22 +0000</p> Can you tell us what extension version you are using? Posted by Support Team </article> <article> <h1>Can I use this theme on magento 1.5.0.1? Posted by mIHA</h1> <p>Wed, 20 Apr 2011 12:40:46 +0000</p> Yes this theme is compatible with Magento 1.5. Posted by Support Team </article> <article> <h1>Dear templates-master team, we have purchased the commercial license of your theme and everything worked just fine until we updated the system 1.5.0.1. Since that prices dont show up on product pages. They work everywhere else properly, just not on the product pages. Do you have any solution for that? regards peter b Posted by Peter B.</h1> <p>Wed, 20 Apr 2011 12:39:45 +0000</p> Dear Peter, you should update theme files to recent 1.5 version. You can download themes file for free from our store. Posted by Support Team </article> <article> <h1>Hi there, Great theme - I'm hoping you can help with a problem with the image magnifier. It's a problem which occurs only with images imported with the Magento import procedure. Everything is correct in the back end but the magnifier flashes briefly when the page loads but then diappears. If I delete the image and then import it manually the maginifier works. See an example: http://www.alishwholesalejewellery.co.uk/index.php/cat-crystal-stud-animal-brooch.html Would really appreciate your advice. Thanks in advance. Pauilne Moon Posted by Pauline Moon</h1> <p>Wed, 20 Apr 2011 12:25:53 +0000</p> Sorry but we do not see any problem with image zoom at this page. Have you already fixed this issue? Posted by Support Team </article> <article> <h1>Hi, I see that you have recently released an update for Easy Tabs so it works with IE9. I've installed the latest version and I'm still having issues with the tabs not working. When I first installed the update it worked fine but it's not working anymore. Any ideas? It doesn't work on your site either. Posted by Peter Symonds</h1> <p>Wed, 20 Apr 2011 12:21:55 +0000</p> We have not updated extension demo site yes. We would recommend download recent extension version from our store and reinstall it. Posted by Support Team </article> <article> <h1>HI Templates Master, We have a problem getting the "bullets" to show up in the product description. How can this be accomplished? Posted by Josh Pickett</h1> <p>Wed, 20 Apr 2011 12:18:51 +0000</p> Please try adding class="disc" to your <ul> tags in products description. Posted by Support Team </article> <article> <h1>I'm using your great template. Very pleassed with it. If I would like to remove the copyright, can you tell me on witch account I should pay the $29,- ? Best Regards e.k. Posted by ek</h1> <p>Wed, 20 Apr 2011 12:17:36 +0000</p> You should simply place order on commercial license on templates product page. Posted by Support Team </article> <article> <h1>I installed the extension without issue in Magento 1.5 version however when I try to configure it Ii get a 404 error message. Is it not compatible with this version? What could I have done wrong? Posted by Marcus Cuttino</h1> <p>Wed, 20 Apr 2011 12:15:44 +0000</p> Please try using recent extension version from our store. Also you should log out from admin and then login again in order to refresh admin access info. Posted by Support Team </article> <article> <h1>Thank you for your response, I also have to aske wheter if I purchase the theme, you would make the changes on the width of the template or do I have to pay extra? Posted by veira</h1> <p>Wed, 20 Apr 2011 12:13:25 +0000</p> Please contact our support team so we can discuss details of this project. We need more details in order estimate required changes. Posted by Support Team </article> <article> <h1>Do you plan on releasing a version that is compatible with Magento EE? Posted by Paul Briscoe</h1> <p>Wed, 20 Apr 2011 12:10:39 +0000</p> Right now we do not have EE edition for this extension but i ncase you are interested then our developers can updated extension at not cost. Posted by Support Team </article> <article> <h1>Hello. We've been trying to make the searching thing in magento more friendly. right now it is not cool coz when we put more words, it gives us even more results. I bought this extention and installer it today. Type words and it'll pop out the right items, works great. But when I click enter, and the searched results are still the old results.How can I set up to make exactly the same as the one in your demo site? Thanks! Posted by Ella</h1> <p>Tue, 19 Apr 2011 08:54:55 +0000</p> Sorry but ths extension doesn't replace default magento search. It was created in order to improve default magento autosuggest extension. Posted by Support Team </article> <article> <h1>hei, i got your email , and glad to hear that you've update your resources to version 1.5.0.1 but could you tell me how to install manually through your zip file? there is no key. is that i just ftp upload your files to my server , then the extension will running??? thanks very much. Posted by chen brooke</h1> <p>Tue, 19 Apr 2011 08:29:51 +0000</p> Yes extension installation is really easy. Please just upload extension via ftp. Posted by Support Team </article> <article> <h1>i upload my zip file to make extension in magento e commerce but i found an error error is * Invalid thumbnail image type. Only jpeg, gif, bmp, png and tiff allowed is there any one help me advance thanks Posted by shakil</h1> <p>Tue, 19 Apr 2011 08:22:06 +0000</p> Sorry can you tell us what image type you tried to upload? Posted by Support Team </article> <article> <h1>Hi. Will it change anything in my normal design? How easy is it to style? Posted by Michelle Nielsen</h1> <p>Tue, 19 Apr 2011 08:20:21 +0000</p> This extension doesn't affect default styles. Applying styles to tabs is quite easy. You can add styles either at easytabs.css or your theme styles files. Posted by Support Team </article> <article> <h1>Hi, I'm using v 1.0.3 of this module on Magento 1.3.2.4. With the module turned off Magento uses my original hi-res product image but simply scales it to size to fit into a specified area on the page, but your module seems to create a resized version of that image which it stores in a sub-folder. The only problem with this is that I'm losing the quality from the original hi-res image. Is there any way of using your lightbox module whilst maintaining the original quality of the images? Many thanks. Posted by Rob</h1> <p>Tue, 19 Apr 2011 08:13:40 +0000</p> In case you want to make image quality better then you should edit magento lib file at lib/Varien/Image/Adapter/Gd2.php from case IMAGETYPE_JPEG: imagejpeg($this->_imageHandler, $fileName); break; and change it to to case IMAGETYPE_JPEG: imagejpeg($this->_imageHandler, $fileName, 100); break; Posted by Support Team </article> <article> <h1>Is it possible to change the width of this theme? I would like to buy it but I want it to be full page width. Is it possible to see a demo? Posted by veira</h1> <p>Tue, 19 Apr 2011 07:58:34 +0000</p> Such changes will require making changes to many core template styles. Unfortunately right now we don't have any demo with full width template. Posted by Support Team </article> <article> <h1>Which success.phtml file do you put the code for adwords conversion tracking? Posted by Mike</h1> <p>Tue, 19 Apr 2011 07:57:15 +0000</p> Firecheckout extension use default template/checkout/success.phtml file. Posted by Support Team </article> <article> <h1>i want to buy this template,but i don't like the background color,can you change the color for me? Posted by susie</h1> <p>Tue, 19 Apr 2011 07:54:55 +0000</p> Yes sure. We can change background color for you after theme installation. Posted by Support Team </article> <article> <h1>Does firecheckout works with google analytics ecommerce tracking? How to set it up? Posted by Jacob</h1> <p>Thu, 14 Apr 2011 12:39:38 +0000</p> Yes sure. It works with built-in magento google checkout extension. There is no need to apply any changes or patches. Posted by Support Team </article> <article> <h1>This is very nice theme. I just wanted to use to show only laptops/product catalog display which is available in my country .I don't use this portal as a shopping cart . Is you product provide such facility to hide "add to cart" features from complete portal. Please suggest.. Posted by Pankaj</h1> <p>Thu, 14 Apr 2011 05:14:12 +0000</p> Thank you for your interest. We can apply such modification for you if you are interested. Posted by Support Team </article> <article> <h1>I have a Magento Go store - is this theme suitable for that? Posted by Leanne Selby</h1> <p>Thu, 14 Apr 2011 05:13:38 +0000</p> Sorry but this theme will not work for Magento Go. Posted by Support Team </article> <article> <h1>Can the horizontal menu be managed for separate categories from the vertical menu? Posted by Simon</h1> <p>Wed, 13 Apr 2011 20:38:07 +0000</p> The easiest way is to use only static menu links in top navigation block. But can you tell us how do you want to separate categories for top and left navigation blocks? Posted by Support Team </article> <article> <h1>Is the carousel on home page included with the template? Posted by Adalberto Fontana</h1> <p>Wed, 13 Apr 2011 18:14:01 +0000</p> Yes sure. Both sliders are part of template. Posted by Support Team </article> <article> <h1>This theme , compatible with magento enterprise? ... if you is not compatible with other templates compatible enterprise? Posted by Luca</h1> <p>Tue, 12 Apr 2011 12:43:40 +0000</p> We do code all our themes for community edition and upgrade themes on customer request. Please contact our support team if you are interested. Posted by Support Team </article> <article> <h1>Hello! Is this theme running with Magento Version 1.5, too? Posted by Gabriele</h1> <p>Tue, 12 Apr 2011 10:25:28 +0000</p> Yes sure. It's compatible with recent 1.5.0.1 release. Posted by Support Team </article> <article> <h1>Hi, I bought this extention and installer it today. It works perfectly with numbers but doesn't work with russian letters. How can I make it 100% working? Thanks! Posted by Kate</h1> <p>Thu, 07 Apr 2011 13:31:56 +0000</p> Hello Kate, can you check if multibyte string support is enabled at your server? Posted by Support Team </article> <article> <h1>Hi, we are interested on this extension for our websites. We´d like to know if it´s compatible with Paypal Pro and Mooneybookers extensions. And how it works with these platforms. Thanx Posted by Tino</h1> <p>Thu, 07 Apr 2011 13:29:33 +0000</p> Thank you for your interest. Our customers have not reported any problems with recent extension release and this payment gateways. Extension will work in same way as with default magento checkout. Posted by Support Team </article> <article> <h1>I have a set of attributes that I would like to see in an other tab instead of in the "Additional Information" tab. They all start with the same few caracters (eval_ ) Would that be possible? Thanks. Posted by PC</h1> <p>Tue, 05 Apr 2011 14:46:41 +0000</p> You can't show group of product in one tab without creating additional custom template that will collect all data for you. Posted by Support Team </article> <article> <h1>Hi I've installed the button on magento 1.4.2. and it seems to be working, I've got the product images showing, but none of the admin options have any effect when you change them. Can you tell me how to correct this? Posted by Geoff Thompson</h1> <p>Tue, 05 Apr 2011 14:45:09 +0000</p> You should check if your store cache was refreshed and if you have right settings for your storeview in case you have more then one storeview. Posted by Support Team </article> <article> <h1>Hi, I just wanted to check that it would be possible to add another collection to this extensions "next/prev" output. As I understand the functionality of "next/prev" etc is active for category, search and advance search - Would it be possible to add brand/manufacturer collection to this also? Also, the popup quick view.. Are we able to activate this for search, advance search and brand/manufacturer collections as well as category collections? Many Thanks Bargain Posted by Bargain</h1> <p>Tue, 05 Apr 2011 14:44:04 +0000</p> Sorry but i don't think that it will be possible to add prev/next for brad/manufacture collection. You can activate pop up on all categories and search pages. Posted by Support Team </article> <article> <h1>Sorry, I didn't see how to reply to previous question thread. Yes, I know currently user can register on Firecheckout, but it is important to allow this option AFTER checkout. The reasons are: 1. One less decision for user to make while you are getting them to finish checking out. 2. Higher probability of registering AFTER sale, while they are still happy about making purchase. 3. Gives them another engagement action to take, instead of being met with a dead end order confirmation success page. Any ideas for easy implementation of this? Posted by Jeff</h1> <p>Tue, 05 Apr 2011 14:42:18 +0000</p> Yes we understand your idea. Unfortunately checkout session got cleaned on checkout success. So you will not be able to get address data after order was placed. Posted by Support Team </article> <article> <h1>beautiful theme. but the footer was ugly. why not make the footer the same as the header??? could you tell me how? thanks Posted by ben</h1> <p>Tue, 05 Apr 2011 14:40:26 +0000</p> Sorry but this theme is already used buy thousands of stores so we are not planning to update footer design. Posted by Support Team </article> <article> <h1>Hi there - are there any plans to fix the Internet Explorer 9 problems with the tabs. They work brilliantly with firefox, older IE, chrome etc., but can not get it to work with the newly released Internet Exporer. Thanks Posted by James</h1> <p>Tue, 05 Apr 2011 14:39:24 +0000</p> You can download updated extension now. Posted by Support Team </article> <article> <h1>Hi TM. Thanks for a great theme. It looks great. My question is about the menu bar. I've added several categories that all display fine. I have many top level categories though. If I enable all of them that I want in the menu though, the menu bar wraps to the next line. Is there a way to make the category names wrap to the next line for categories with longer names? Basically, a two row category name. Thanks! Posted by jack</h1> <p>Tue, 05 Apr 2011 14:37:12 +0000</p> You can try edit custom.css at line 118 and make it look like #nav span { cursor:pointer; display:block; width:80px; } Posted by Support Team </article> <article> <h1>Hi After my webdesigner allready installed 2 stores for me, I wanted to try to do it myself. I downloaded the f002_classic theme. When I wanted to install it, I saw that the f002 directory was allready in use. so my webdesigner allready installed this theme for one of my websites. Now I made the directories classic where necessary and putted all the files that are needed inthere. Then I followed the tutorial that came with the theme and when i needed to fill in "f002", I used "classic". Now I still have some problems if you look at the website www.poetsproducten.be On top some links just don't showup properly in the "menu" bar. I allready made the pages with the names like they are in the links that are still shown. And the slider is not working either, allthough I cheched and the files are in place. As skin I selected the classic_red, where I copied the files from the f002_red. But I still get the blue theme displayed. Has this all something to do with me changing the themes name from f002 to classic. And how can I solve these problems? Thank you. Regards Koen Posted by Koen</h1> <p>Tue, 05 Apr 2011 14:34:04 +0000</p> Sorry but we do not see our theme installed at your store. You can contact our store support team and they will try to help you. Posted by Support Team </article> <article> <h1>What kind of control is there over the slider - time for each slide, can the slide # be positioned anywhere, is the formatting of the slide position changeable? Do you have any screen shots of the control you provide or a list of all the items that can be configured? Thanks! Posted by Gard</h1> <p>Tue, 05 Apr 2011 14:31:55 +0000</p> You can change slider effect, time and transaction time for complete slider set at extension admin. Unfortunately we do not have screenshot uploaded yet but you can trust us that interface is very easy and intuitive. Posted by Support Team </article> <article> <h1>Hi. is the pds files included in the download.. Also Does is work with Magento Version: 1.4.2. Thanks Posted by Toyin</h1> <p>Mon, 04 Apr 2011 19:17:11 +0000</p> Yes psd files are part of template package. Also this template is available for Magento 1.4.2 Community edition. Posted by Support Team </article> <article> <h1>Hello! Could you please describe the admin side of this product if there is any? Or would it all be modifications to the html/php itself? For example: - color changes - how do you load graphics for the slider? - can you change how many slider items display? - change tabs and where they link to? etc.....basically, are a lot of them adminstrable, or are they all code changes? Thank you! Posted by David Reuss</h1> <p>Sat, 02 Apr 2011 07:59:30 +0000</p> Thank you for your interest. You can change most part of template through admin interface. - You can change color at templat css files. - Slider images can be loaded via Slider extension admin interface - You can change number of slider items display at admin interface also - All tabs are generated with additional extension and controlled through default product admin interface. Posted by Support Team </article> <article> <h1>For this extension, I am working with a programmer to allow registration AFTER checkout, on the order success page. This works fine for just registering the email and password.....but doesn't carry over the order/address details into the customer profile. Any insight on an easy way to make this happen with FireCheckout? Posted by Jeff</h1> <p>Fri, 01 Apr 2011 13:45:37 +0000</p> We have similar feature already added to Firecheckout except account is created on firecheckout page. Is it really important to process registration on orders success page? Posted by Support Team </article> <article> <h1>Hello, is it possible to change the general tab titles to something other than 'Product Description' 'Aditional Information' etc, and if so do you know which file I should be editing to change those titles? Thanks Posted by Chris</h1> <p>Fri, 01 Apr 2011 09:27:57 +0000</p> You can change tabs titles at easytabs.xml Posted by Support Team </article> <article> <h1>I have downloaded this from the store, but am unsure of how to install it exactly? Any help would be appreciated. I'm on 1.5.0.1 Posted by SHAWN BLACKBURN</h1> <p>Fri, 01 Apr 2011 09:25:25 +0000</p> You should simply upload extension files to your store and configure it in admin. Posted by Support Team </article> <article> <h1>The Like Button wirked fine for quite some time, but when I tried to use it myself today, it shows me an error. Clicking the "Error" message, it states at every article (even those which were already liked): "Die Seite unter http://www.facebook.com/pages/Zigarrenetui-mit-Hygrometer-und-Befeuchter/136870966383693 kann nicht aufgerufen werden." (= the page at http:... is not available) Can you help me? Posted by Torsten</h1> <p>Fri, 01 Apr 2011 09:23:39 +0000</p> Sorry can you translate us this error message? Posted by Support Team </article> <article> <h1>Hello above content-top i have define one banner.One more banner i have to create inside top place of content not outside of content in home page.Is there any way for defining blockid.how should i define my block there. Thanks for quick reply, Posted by animesh</h1> <p>Fri, 01 Apr 2011 09:18:34 +0000</p> Sorry i don't think that we got your right. Please contact our support team and they will be glad to solve your problem. Posted by Support Team </article> <article> <h1> Hello, I am facing problem .I have to define one banner in content right top area is it possible.Else if is there any way call block using id or name rather center or top .It will be better if you give any example .your help will be appreciated. Thanks, Posted by Animesh</h1> <p>Fri, 01 Apr 2011 09:16:39 +0000</p> Sorry do you want to change placeholder position and align it according to other block rather top of right column? Posted by Support Team </article> <article> <h1>How are autocomplete search results ranked? Is there a way to put the "most often clicked" or highest traffic search result at the top of the list? I know you can sort by "Product Title", but what other ways can you sort? How are results prioritized? Posted by Erik</h1> <p>Fri, 01 Apr 2011 09:13:21 +0000</p> Right now search results are sorted by default row id. We can apply custom sort order but unfortunately "most often clicked" or "highest traffic search" data isn't available. Posted by Support Team </article> <article> <h1>Does this extension allow search suggestions by part number, title, short description, long description, and all other product attributes, or just a few product attributes? If it's limited, which ones are indexed for search? Posted by Erik</h1> <p>Fri, 01 Apr 2011 08:20:37 +0000</p> You can select as many attributes as you want. But extension will work slow if you will have many attributes for suggestion. Posted by Support Team </article> <article> <h1>I'd like to move the search results over to the left more. My search box is in the header but on the right hand side. When the auto suggest comes up it goes off the screen to the right. The user then has to move their scroll bar to the right to see the results. Can I change this in the CSS? I want to move it about 100 px to the left. Thanks, Joe Posted by Joseph Cola</h1> <p>Thu, 31 Mar 2011 14:16:08 +0000</p> Suggestion block position is controlled in javascript file so it can be also adjusted there. Posted by Support Team </article> <article> <h1>BTW, the "demo" website you link to from this page doesn't actually have this extension functioning. Posted by Erik</h1> <p>Thu, 31 Mar 2011 14:07:48 +0000</p> Sorry what exactly feature you are referring too? Posted by Support Team </article> <article> <h1>We've bought the extension and installed it. However we can not see any label. We followed the instructions. Within the adminpanel -> config-> Prolabels we enabled the extension. The two labels "On sale" and "Recommended" are enabled. Within the adminpanel->manage products we selected a product. If we go to the Prolabel tab, we can only put display to "yes" and put a text message for the image. I suppose that the position and font style are inheret from the general config. How we can choose for which label must be shown? If we put the "Show label" within the productinfo, we don't see the label... Posted by Theo</h1> <p>Thu, 31 Mar 2011 14:07:00 +0000</p> We are really sorry for delay. Please contact our support team. We will help with labels configuration and fix extension installation if you have any problem with it. Posted by Support Team </article> <article> <h1>Do you offer customization services? If so, how are your fees structured? Posted by Gard</h1> <p>Thu, 31 Mar 2011 06:00:50 +0000</p> Yes we do offer such changes. Our hourly rate is 20$. Posted by Support Team </article> <article> <h1>Am I able to add virtual a file upload option on the checkout page based upon the product ordered? Posted by Mike</h1> <p>Thu, 31 Mar 2011 05:17:20 +0000</p> Such option isn't available out of the box and it will require modifying extension. Posted by Support Team </article> <article> <h1>Hello, I already replace everything with the last installation files but in facebook the product´s image are to displayed. This is an example of one of my products: http://fannya.com/pantalones/mod-364-pantalon.html What can be the problem? Thanks Posted by Leonardo Gutierrez</h1> <p>Wed, 30 Mar 2011 22:04:53 +0000</p> Hello I already replaced all the files including the ones from the specified folder (app\design\frontend\default\default\template\facebooklb\head.phtml?). Everything comes from the last download link, unless the public one is not right. How can I solve the problem?, is being one month and the problem can not be solved. Thanks Posted by Leonardo Gutierrez </article> <article> <h1>Hi, I'd like to know if FireCheckout is compatible with Magento Entreprise Edition 1.9 Has it already been tested ? Regards, William Posted by William</h1> <p>Wed, 30 Mar 2011 19:55:44 +0000</p> Thank you William for you interest. We have not tested it yet because most part of our customers is using Community edition. But in case you are interested in it then we will be glad offer you discount in order to help us with extension testing and feedback. Posted by Support Team </article> <article> <h1>I have installed the module per the installation instructions and have run into 2 problems. I'm not sure whether they're the same problem or not, but... 1) In the magento error logs, I'm seeing the following warnings: 2011-03-29T18:20:10+00:00 ERR (3): Warning: include(TM/FireCheckout/Helper/Giftmessage.php).... 2) The checkout page is dying after the shipping method box and the rest of the page is failing to load. Im not seeing any errors that would explain this behaviour in the magento logs. Posted by Luke</h1> <p>Tue, 29 Mar 2011 18:35:42 +0000</p> Please contact our support team. There was one file missing at one of the extension version branch. Posted by Support Team </article> <article> <h1>Hi, when do you expect to release Fire Checkout in all common languages? Posted by Mark</h1> <p>Tue, 29 Mar 2011 13:27:52 +0000</p> Thank you for your interest. We are going to release translation package within next month. We are also glad to offer discounts to everyone who is willing to help us with translation. Posted by Support Team </article> <article> <h1>There seems to be a bug in this template - if you add a product to basket the LH column gets overlayed when you navigate to a category (or home) page. Can this be fixed please? - Or has it been fixed on the purchase version Posted by Justin</h1> <p>Mon, 28 Mar 2011 20:30:50 +0000</p> This issue was already fixed. We still used older template version at our demo store. Posted by Support Team </article> <article> <h1>can I change background/bars color to pink ? thanks Posted by Apac </h1> <p>Mon, 28 Mar 2011 20:29:15 +0000</p> Yes sure you can change background color in css files. Posted by Support Team </article> <article> <h1>Does this work with SagePay from ebizmarts? Thanks Posted by Phil</h1> <p>Mon, 28 Mar 2011 19:21:34 +0000</p> We have not tested recent extension version but according to our client report he had no problems with it. In case you will have any problem then our support team will be available for help. Posted by Support Team </article> <article> <h1>Does this theme has product narrowing capability e.g., from the left-hand navigation by selecting product attributes such as price, color, size etc? Posted by Monica</h1> <p>Mon, 28 Mar 2011 10:10:34 +0000</p> Yes sure. Layered navigation is also part of this template. Posted by Support Team </article> <article> <h1>Hello, is this theme ready for other languages like german as well? Posted by Lasse</h1> <p>Fri, 25 Mar 2011 20:04:54 +0000</p> Thank you for your interest. It can be easily used with German. There are just several additional phrases that should be translated. Posted by Support Team </article> <article> <h1>Hi, Does the template still support 1.4.1.1? Posted by Rchard Warner</h1> <p>Fri, 25 Mar 2011 20:04:02 +0000</p> Yes this theme works with 1.4.1.1 Posted by Support Team </article> <article> <h1>Is the template now compatible with the ver 1.5.0.1 Posted by sg</h1> <p>Fri, 25 Mar 2011 20:03:32 +0000</p> Yes sure. This template was already upgrade to recent 1.5.0.1 Posted by Support Team </article> <article> <h1>Is there a way to activate the ability for customers that aren't logged in to "vote" for an answer? If you left a voting button placeholder on the screen when customers weren't logged in, you could prompt them to log in if they click the voting button. This way, more votes would probably be cast. Posted by Erik</h1> <p>Thu, 24 Mar 2011 15:33:46 +0000</p> The "Vote for It" and "Leave a Reply" buttons should both always be visible. Posted by Erik Stephens </article> <article> <h1>Hi. I´m very interestet in this fire checkout, does it work with the danish language? I dont understand why it has to bee so expensive., maybe you can give a little discount? Best regards Frank www.fashionsilver.eu Posted by Frank</h1> <p>Wed, 23 Mar 2011 05:13:25 +0000</p> Thank you for you interest. Price on this extension is based on efforts our developers spend developing and improving this extension and time our support teams offer to average customer. Unfortunately right now we don't have Danish language pack yet. But in case you will help us to translate then we will be glad to offer discount for you. Please contact our support team and we will be glad to discuss further details Posted by Support Team </article> <article> <h1>I just purchased this extension and so far looks like it is working without glitches after 2 minute installation ahhhhhh!!! Question: Can the newsletter checkbox default to selected? Posted by Hector Perez-Nieto</h1> <p>Tue, 22 Mar 2011 13:07:42 +0000</p> Thank you for nice feedback! You can edit default newsletter checkbox value at app\design\frontend\default\default\template\firecheckout\checkout\review.phtml. Unfortunately right now there is no such config option yet. Posted by Support Team </article> <article> <h1>Hey, great theme. I have a problem with the layered navigation: if I add a subcategory then the layered navigation is not visible on the page of that subcategory. altough the layered navigation is visible on the page of the anchor category Can anyone help me? Thanks a lot! Posted by Thomas</h1> <p>Mon, 21 Mar 2011 13:26:27 +0000</p> Can you send us link to your categories page so we can check what is wrong? Posted by Support Team </article> <article> <h1>Hello Templates master! I want to have a multi column menu, but somehow I can`t find where I have to modify the css, please help me! I want a 3-column dropdown menu. Thank you very much for your help. Posted by Hedda</h1> <p>Mon, 21 Mar 2011 13:23:06 +0000</p> You can modify menu styles at custom.css file skin/frontend/default/f001/css/custom.css Posted by Support Team </article> <article> <h1>Hi! Great theme, thanks! I'm using it on Magento 1.5.0.1 and it seems okay except there is some kind of "artifact" to the left side of the search field (in the top nav bar) that doesn't look like it's supposed to be there. At first I figured that it was something I had done wrong, but then when I looked at the test site from another commenter, I saw he was having the same issue (the cell phone website below). I see the issue on both Firefox 3.6 and IE 8. Mine is on an internal test server, so I don't have a URL to show you. Any ideas? Thanks Posted by Michael</h1> <p>Mon, 21 Mar 2011 13:21:08 +0000</p> Please contact our support team and send us screenshot of this problem. Posted by Support Team </article> <article> <h1>Hello, I'm trying to install this on latest version of magento (Magento Connect Manager ver. 1.5.0.1 When I try to install I get these errors in the console. Any ideas? Thanks! CONNECT ERROR: Package file is invalid Invalid version, should be like: x.x.x Invalid stability Invalid channel URL Empty authors section PHP maximum version invalid Empty package contents section Posted by aaron pyne</h1> <p>Mon, 21 Mar 2011 13:19:43 +0000</p> I would suggest to install this extension from our store. We have not updated yet extension to recent version at Magento connect. Posted by Support Team </article> <article> <h1>When you use this template, the priceupdate won't work anymore. So if you have custom options for the product you get always the same basic price at the end. Posted by FlorianKluge</h1> <p>Mon, 21 Mar 2011 13:18:13 +0000</p> Sorry what do you mean? Are you sure that you are using right theme version? Posted by Support Team </article> <article> <h1>Hi Thank you for replying to my last question. I came to know how to enable this extension. Now I wanted to know that can we play videos in a popover instead of photos using this extension and if yes then please tell me the modifications needed to be done in the code for it. Thanx in advance. Posted by Shruti </h1> <p>Mon, 21 Mar 2011 13:17:06 +0000</p> Unfortunately Easylightbox extension doesn't support video. Posted by Support Team </article> <article> <h1>Hi, first let me thank you for your extension. I have the following question: Now, the subcategory titles are grouped, and so are the subcategory products. Is it possible to bring the title and the products belonging to the same subcategory together, i.e. TITLE Subcategory 1 -> PRODUCT 1 Subcategory 1, PRODUCT 2 Subcategory 1; TITLE Subcategory 2 -> PRODUCT 1 Subcategory 2, PRODUCT 2 Subcategory 2 and so on? Posted by Michael</h1> <p>Mon, 21 Mar 2011 13:01:21 +0000</p> Sorry but it isn't possible without extension modification. Posted by Support Team </article> <article> <h1>Dear Support Team, First of all: thanks for the great template. I am using the grey theme, but I want to change the background color to our standard background (logo). I have change the background from color to our picture (in custom.css). Unfortenately there is still a grey box at the bottom and a grey line at the right. How can I remove these things? Can you help me? Thanks! webstore: www.thelittlebaron.com/test Posted by Thomas</h1> <p>Mon, 21 Mar 2011 12:59:33 +0000</p> Sorry for delay. As far as we can see you already fixed this problem. Please let us know if you still need our help. Posted by Support Team </article> <article> <h1>Good day Ive installed your extension on magento 1.5 but it doesnot show Images, just a thumbnail with "no Image" !!! http://shop.yelomart.com/energie-eolienne.html would you help thank you. Posted by reul</h1> <p>Mon, 21 Mar 2011 12:55:21 +0000</p> Sorry but we can't access http://shop.yelomart.com/energie-eolienne.html . Can you contact us when your store will be live? Posted by Support Team </article> <article> <h1>Hello, This an excellent them. Very well put together. Although I have a couple of issues I hope you can help out with. I am using Magento ver. 1.5.0.1. The featured products on the home page is not showing up ( http://usedcheapcellphone.com/index.php/ ). I created the featured attribute as instructed in the installation instructions. I have set products as featured and still they do not show. Also the quick view option is not working as well ( http://usedcheapcellphone.com/index.php/verizon.html ). When I click on it the loading animation just keeps on going without doing anything. Please help... thank you. Posted by Bill Smith</h1> <p>Mon, 21 Mar 2011 12:53:06 +0000</p> Please try to refresh your store indexes in order to show products on home page. You should also check if featured products are in stock and set enabled. Quick view feature probably doesn't work because of some missing files. We would suggest to reupload theme files if possible. Posted by Support Team </article> <article> <h1>Hello, I already replace everything with the last installation files but in facebook the product´s image are to displayed. This is an example of one of my products: http://fannya.com/pantalones/mod-364-pantalon.html What can be the problem? Thanks Posted by Leonardo Gutierrez</h1> <p>Mon, 21 Mar 2011 11:04:02 +0000</p> Are you sure that you are using recent version of app\design\frontend\default\default\template\facebooklb\head.phtml? For some reason it's using next image url http://fannya.com/media/3/6/364-a1.jpg Posted by Support Team </article> <article> <h1>I have just installed a fresh install of Magento 1.5.0.1 and used your beautiful template. All is working, the theme shows up fine on the home page and category pages etc. But even though in Admin - Configuration and the Design Tab shows f002 everywhere still the Product Detail pages of the articles appear in the default style of Magento. When selecting the product and changing it into Modern theme it changes, also the other default themes that come with Magento makes it change to that theme. But when I select f002 it defaults to the Magento theme. Posted by R J Lamers</h1> <p>Mon, 21 Mar 2011 10:08:00 +0000</p> Please check custom design settings of your categories and settings at admin > system > design. Most likely your previous theme was set as default ether at design settings or categories settings. Posted by Support Team </article> <article> <h1>Hello, i had purchased easy banner.In manage banners while creating new banner how to set size of image while uploading.your help will be appreciated. thanks, Posted by animesh</h1> <p>Mon, 21 Mar 2011 09:42:47 +0000</p> Right now Easybanners extension output all banners in their original sizes. Posted by Support Team </article> <article> <h1>hi, can i use it in more than one domain? or it is like magictoolbox? thanks, looking good Posted by ivan</h1> <p>Fri, 18 Mar 2011 17:12:24 +0000</p> You can use it on multiply domains located on same server. Posted by Support Team </article> <article> <h1>Does this extension support all magento versions including 1.3.2.4. Please let me know. Its really urgent. And, is there any side effect of this extension on my store. Posted by Charu</h1> <p>Thu, 17 Mar 2011 17:12:00 +0000</p> We do have Firecheckout version created for 1.3.2.4. But it doesn't contain all recent features. Posted by Support Team </article> <article> <h1>Is this template ready for magento version 1.5 and can we change all the lettertypes and colors? Posted by Cevat Sezen</h1> <p>Thu, 17 Mar 2011 15:33:40 +0000</p> Thank you for your interest. Yes this template is compatible with 1.5 Magento version. Also you can easily changes all colors and letter-types in template custom.css. Posted by Support Team </article> <article> <h1>Hi, can I use this extension with Magento 1.5? Thanks! Posted by sundra</h1> <p>Wed, 16 Mar 2011 12:27:46 +0000</p> Hi, I answer to me, the install works under Mage 1.5, but you've to make a manual install and don't forget to reindex html blocks (that was the problem)...Thanks for this great module. Posted by surf libre </article> <article> <h1>Hi, can I use this extension with Magento 1.5? Thanks! Posted by sundra</h1> <p>Wed, 16 Mar 2011 12:27:39 +0000</p> Hi, I answer to me, the install works uner Mage 1.5, but you've to make a manual install and don't forget to reindex html blocks (that was the problem)...Thanks for this great module. Posted by surf libre </article> <article> <h1>Hi, can I use this extension with Magento 1.5? Thanks! Posted by sundra</h1> <p>Wed, 16 Mar 2011 11:39:58 +0000</p> Hi, I've tryied to install on 1.5 through magento connect, and I've got this messsage for this extension key : http://connect20.magentocommerce.com/community/magento_easy_flags -> "community/magento_easy_flags: Version for 'magento_easy_flags' was not detected" and for magento-community/magento_easy_flags -> "Couldn't resolve host 'magento-community" After I've tried an manual install (aarchive from this website), everythingxas paste, but template master not appear in "system>configuration" So I can answer that actually this module doesn't work for Magento 1.5 Best regards, Posted by surflibre </article> <article> <h1>I purchased Easy Banners in May 2010 and it worked great. (Unfortuneately we never got site finished, but now we are working on it again) We have gone to the new 1.501 version and was wondering before I uploadd to the site, is version 1.2 Easy Banners going to work or do I need a different version. Posted by Dan</h1> <p>Wed, 16 Mar 2011 05:02:29 +0000</p> Please contact our support team and we will send you recent extension version created for Magento 1.5. Posted by Support Team </article> <article> <h1>Hi our team is working on buy extenstion form your site, i have installed sucessfully in site and also i am able to add the lable at Category lable , but i want to show the label at product page ,i put code in catalog/product/view/media.phtml page but my product have code below .. <div class="product-img-box"> ...So please give any solution , how can i put the code .. Posted by testphp</h1> <p>Wed, 16 Mar 2011 04:55:05 +0000</p> Please contact our support team and we will be glad to finish extension installation for you. Posted by Support Team </article> <article> <h1>I want to use the Quick View module but need to know is it compatible with your Easy Color Swatches module. So when the product info pops up the color swatches work as they would on the product detail page. Thanks! Posted by Darren</h1> <p>Wed, 16 Mar 2011 04:53:57 +0000</p> Sorry but Easy Color Swatches isn't available at Quick View block preview right now. Posted by Support Team </article> <article> <h1>Hi I have just purchased the vintage templates. On your website you have a banner saying 1 year of template updates. does this mean i can change my theme templates?if so how? Posted by Duc nguyen</h1> <p>Wed, 16 Mar 2011 04:52:44 +0000</p> No you can't change template. But you can get all updated to this theme for free. Posted by Support Team </article> <article> <h1>Does this extension work for enterprise Magento ver. 1.9.1.1 Posted by Deepak</h1> <p>Wed, 16 Mar 2011 04:50:50 +0000</p> We have not tested this extension with enterprise Magento ver. 1.9. but some our clients use it without any problem. Posted by Support Team </article> <article> <h1>I need a left sidebar navigation that will display subcategories in a pop out menu when you mouseover the parent categories. None of your screengrabs show this option. Can this extension do this? Posted by MC</h1> <p>Mon, 14 Mar 2011 20:33:16 +0000</p> I'm curious about this as well. I would like drop down menus for the sub categories off of the main categories. So, when you mouseover the main category, the sub categories pop out. Posted by Jason Silva </article> <article> <h1>Can the Image Slider be shortened in size? I would like to scale it to allow 3 stacked stationary images (ads) on its right side. Also do you use other Image Sliders, perhaps one with small thumbnailed boxes, not numbers? Also as the person above asked about the 3 small images, can that space below be expanded down to allow larger height images? It is also easy to change the top menu around to my own liking? Posted by clarence</h1> <p>Mon, 14 Mar 2011 20:32:08 +0000</p> Thank you for your interest. Yes slider size can be changed in admin and you can place additional banners on right. Current slider doesn't allow you to use thumbnail boxes. You can also easily change items in top navigation block. Posted by Support Team </article> <article> <h1>Hello, I recently installed the like button application but I want to display pictures with each like, I was reading that is needed to include a code in the header file is that all or should I change the code from the product page? This is an example of my website with the current setting: http://fannya.com/mod-493-top.html Another question is how can I include the like button in each product with a is a category view like this one: http://fannya.com/pantalones.html Best regards Posted by Leonardo </h1> <p>Sat, 12 Mar 2011 19:38:48 +0000</p> Hello, I already replace everything with the last installation files but in facebook the product´s image are to displayed. This is an example of one of my products: http://fannya.com/pantalones/mod-364-pantalon.html What can be the problem? Thanks Posted by Leonardo Gutierrez </article> <article> <h1>Hello, I have a 1.5.0.1 Magento store, is this template working with my version? The toy brands logos can be work as different links ? Posted by Tamas</h1> <p>Sat, 12 Mar 2011 10:49:04 +0000</p> Yes Hellokids supports 1.5 Magento version. You can also assign different links to different logos on brands block. Posted by Support Team </article> <article> <h1>Hi , I have install Easy banner the template in my website, when i add a new banner ,so Genral Tab not dispaly anything ... Can you help how to fix it..? Posted by test</h1> <p>Fri, 11 Mar 2011 08:33:34 +0000</p> Please contact us at our contact form. We will check what is wrong. Posted by Support Team </article> <article> <h1>Hi There, I am just wondering if the template comes with the extensions for the slider, featured products, home tabs etc? Or do these need to be purchased separately? Can the products that are listed on the home page (such as in the Featured Products) be administred through the admin panel? Thank You :) Posted by Rebecca</h1> <p>Fri, 11 Mar 2011 05:12:47 +0000</p> Yes template comes with all this extensions. You should not buy any extensionsother except template. Also you can control all content on home page through admin panel. Posted by Support Team </article> <article> <h1>we like this one but want to know if it's compatible with magento 1.5? Posted by tali</h1> <p>Thu, 10 Mar 2011 21:25:14 +0000</p> Yes, thank you for your interest. This theme is compatible with 1.5. Posted by Support Team </article> <article> <h1>Hello, I recently installed the like button application but I want to display pictures with each like, I was reading that is needed to include a code in the header file is that all or should I change the code from the product page? This is an example of my website with the current setting: http://fannya.com/mod-493-top.html Another question is how can I include the like button in each product with a is a category view like this one: http://fannya.com/pantalones.html Best regards Posted by Leonardo </h1> <p>Thu, 10 Mar 2011 13:53:09 +0000</p> Sorry but extension should already include images right out of the box. Can you try install recent extension version from our store? Posted by Support Team </article> <article> <h1>Do I need a Multidomain licence for one Magento installation with two shops or is a Singledomain licence enough? First domain is something like ch-de.domain.tld, and the other one is like ch-fr.domain.tld. Posted by Kurt</h1> <p>Thu, 10 Mar 2011 13:46:27 +0000</p> Thank you for your interest. You need multidomain license. Posted by Support Team </article> <article> <h1>Hello, Is it possible to have the same behaviour as the quick view (ajax popup and add to cart), for each Add to cart button in the category page ? thanks for your next answer Thomas Posted by Thomas</h1> <p>Thu, 10 Mar 2011 13:44:47 +0000</p> Yes it's possible but it will require extension modification. Posted by Support Team </article> <article> <h1>Genius extension! Thank you so much for making this extension free to Magento users. Is it possible to reorganize the tabs? I have some products that are food items with Ingredients and Instructions as separate tabs, and I would like to put those directly after Description and before Tags and Reviews. Posted by Trilby</h1> <p>Wed, 09 Mar 2011 22:02:14 +0000</p> I found the solution: /www/magento/app/design/frontend/default/default/layout/easytabs.xml Very easy! Posted by Linda Seger </article> <article> <h1>Does this theme work with 1.5.01? For some reason products don't show up on the home page. everything else looks fine. Posted by krutoileshii</h1> <p>Tue, 08 Mar 2011 12:13:32 +0000</p> Yes this works with 1.5. You should just set products as new in admin. Posted by Support Team </article> <article> <h1>hi i m a newbiew in magento. Please tell me how to use this extension after successful installation. I mean how will the images seen in popover. Posted by shruti</h1> <p>Tue, 08 Mar 2011 12:02:34 +0000</p> You should just enable this extension in admin. It should be applied to products media block right away. Posted by Support Team </article> <article> <h1>How to change local language? it's right to edit like.phtml like this: e.src = document.location.protocol + '//connect.facebook.net/it_IT/all.js'; Thank for answear Posted by Marco</h1> <p>Tue, 08 Mar 2011 11:55:43 +0000</p> Yes it'r right way to change default language of like button. Posted by Support Team </article> <article> <h1>Great Template. I installed it on my VirtualMachine to test it, change the optic and install extensions. If anythink is right i buy it but i have a problem to install other Javascriptcode like anythinkslider to show a second Slider with only SpecialProducts. If i installed this Code the other Javscript is not working (the Pulldownmenü and the Slider) and only the Function from the new Box is working correctly . I am not the great Programmer but is the Solution the missing of 'no conflict' in your Javascript or can you say me where i find the error ? Here are the Link to the Slider (free) http://www.designmytemplate.com/magento-extensions/magento-special-product that i mean. Posted by Chris</h1> <p>Tue, 08 Mar 2011 11:52:49 +0000</p> We are really sorry but we can't offer support for extension published by other companies. Posted by Support Team </article> <article> <h1>I want to embed "how to" videos in a tab for each of my products. These videos will be different for each product. What's the easiest way to do this? Posted by AD</h1> <p>Tue, 08 Mar 2011 10:43:32 +0000</p> You should use custom tabs in such case. Please create custom attribute with code howtovideo for example and set input type to text. Then you should add this attribute to your attribute set. After that you should assign this attribute to custom attribute tab and enable it. After that you will be able to assign your video code to each product. Posted by Support Team </article> <article> <h1>I am using the default F001 blue theme, but I have have a page with eco-friendly products and want the background to be green. How can I use just the back ground from F001_green on that page only? The rest of the page can be styled to the blue theme. Posted by SeanD</h1> <p>Tue, 08 Mar 2011 10:41:49 +0000</p> Yes sure you can do this. Please just copy background image body_bg.gif from f001_green. You will need also update background color at custom.css for body tag and footer_bg.gif image. Posted by Support Team </article> <article> <h1>I have enabled a Custom tab and assigned a text attribute to it. If I input some text and an image to that field via WYSIWYG editor the tab works fine. But, if i insert just an image, no text, the tabs get all mixed up. Could this be a bug? I am using Magento 1.4.1.0 and EasyTabs 1.1. Thanks Posted by Nejc</h1> <p>Tue, 08 Mar 2011 10:38:59 +0000</p> In case you have just html code in your custom tab then it will be considered as empty. So please add at least few words there. Posted by Support Team </article> <article> <h1>How compatible is the F001 Absolute Theme with Magento 1.5.0/1.5.1? Posted by Bas van Heek</h1> <p>Tue, 08 Mar 2011 10:34:18 +0000</p> Yes sure. This theme was already updated to recent 1.5 version. Posted by Support Team </article> <article> <h1>Hello, I have to say that I love this theme and it is the best I have tried. I want to stick with this one although for some reason the price is not showing up on the product view page above the add to cart button. Instead the price is displayed in the additional information area. I though this was how it was made but after looking at the demo store it is not like this. Can you please help. Here is a link to an example of what I am talking about. http://www.bestbuycells.com/index.php/verizon/htc-ozone-xv6175-used-verizon-cell-phone.html I am using Magento ver. 1.4.2.0. Thanks. Posted by Alfonso Rodriguez</h1> <p>Tue, 08 Mar 2011 10:25:48 +0000</p> Please download 1.4.2 theme package from our store and update catalog.xml file at your store. Most likely it will solve your problem. Posted by Support Team </article> <article> <h1>Regarding one of the existing questions:Hi, it worked like a charm until recently, I checked it on my home page products grid and it said "product not available".Still works fine on the product page though. I don't remember what I've done, I just know I didn't touch anything in the extension folder.... Thanks We have the same problem. Our shop runs since 3 weeks without any problem. Since yesterday evening the problem occurs. I have checked and the reason is a broken url withint the view.phtml. Posted by KjM</h1> <p>Tue, 08 Mar 2011 10:24:20 +0000</p> Please contact our store support. We will check what exactly is wrong. Posted by Support Team </article> <article> <h1>I really like this theme, but can the background be changed so that the ornate design is removed at it is just a plain color w/no design? Posted by Sundra</h1> <p>Tue, 08 Mar 2011 07:51:11 +0000</p> Yes, sure you caqn easily remove this background in custom.css file. Posted by Support Team </article> <article> <h1>this module works with configurable product? It must click the small image to active the zoom? Thanks Posted by wei</h1> <p>Tue, 08 Mar 2011 07:50:02 +0000</p> Yes this extension works with configurable products. Prozoom extension works on mouse over event. Posted by Support Team </article> <article> <h1>Is this theme compatible with Magento 1.5? Posted by Sundra </h1> <p>Tue, 08 Mar 2011 07:48:57 +0000</p> Yes, this theme is compatible with Magento 1.5. Posted by Support Team </article> <article> <h1>Hello, I installed the ligtbox on Magento 1.5.0.1..... As soon as I go into the configuration for it I get a 404 error in the main body area. Any idea how I can fix this? Thanks! Posted by marco</h1> <p>Wed, 02 Mar 2011 11:09:34 +0000</p> You should logout from admin and then login again in order to fix this problem. Posted by Support Team </article> <article> <h1>Do you guys offer a way to forward multiple invoices to different venue partners automatically. For instance if a client on our site places an order for food from abc steak to be delivered how can we push that order to the venue abc steak email and do this for multiple venues? Best, Gregory Posted by Gregory</h1> <p>Wed, 02 Mar 2011 07:17:14 +0000</p> Thank you for you interest. I think such functionality isn't related to Firechekout extension. It's based on default Magento order emails events. Do you need different "venue partners " for different products groups? Posted by Support Team </article> <article> <h1>Hi. I have the same question as above. Please give an eta on the 1.5 version of this template. It has been well over 2 weeks as mentioned above. thanks. Posted by matt</h1> <p>Tue, 01 Mar 2011 22:38:38 +0000</p> Thank you for you interest. This theme was already upgraded to recent 1.5 Magento version. Posted by Support Team </article> <article> <h1>Can you guys sell the footer bar as a standalone extension? I'd love to use that on our a050 theme. Posted by David Bunker</h1> <p>Tue, 01 Mar 2011 21:46:37 +0000</p> Really sorry but unfortunately this toolbar isn't available as separate extension. Posted by Support Team </article> <article> <h1>Hi, the template is great, but how can I get the Store catalog as vertical navigation in the Theme on the left side ?? Posted by Guido</h1> <p>Tue, 01 Mar 2011 21:45:50 +0000</p> Magento Classic theme already provide such navigation block on home page. Do you want to make it visible throughout all store? Posted by Support Team </article> <article> <h1>Hello, I am trying to install Easytabs to use with two different types of product which use a different set of Attribute Sets (which I hope to display in tabs). Works fine on one set/product, but for the second set/product it does not know which is the default tab and it opens them all up at once. I have realised that this is because it only opens "catalogproductustom.phtml" as the first tab, and won't recognise "catalogproductustom3.phtml" for example - even though it is the first tab to appear for this particular product. Is there a way to fix/hack this? Posted by Alice</h1> <p>Tue, 01 Mar 2011 21:44:42 +0000</p> Sorry can you send us link to your products page so we can check what is wrong. Right now custom attributes tab are based on attributes and different attributes set should not affect Easytabs behaviour. Posted by Support Team </article> <article> <h1>Will this product work in new 1.5 ver or is it only 1.4 ? Posted by Lee</h1> <p>Tue, 01 Mar 2011 21:40:42 +0000</p> This theme was already upgraded for Magento 1.5. Posted by Support Team </article> <article> <h1>How do I add in product reviews? Magento allows them by default, I have the section for it in the admin panel, but it is not on the product pages with this skin. I am assuming I just need to add the code for that somewhere, just need to know what code and where. Posted by weaver92</h1> <p>Tue, 01 Mar 2011 21:38:29 +0000</p> Free Classic theme doesn't affect this feature. You can add product review in same way as any other theme. Probably you have disabled reviews for guest customers and that is the reason why you don't see review form on frontend. Posted by Support Team </article> <article> <h1>Posted by Support Team on Monday 21st of February 2011 "Can you tell us what exactly problem you have in IE8." yes, I can... the button isn't showing up when i look at the page in ie8, but the button is there and functioning correctly when the page is viewed in Firefox... http://www.notedpaper.com/nesting-coral.html?SID=2756e32b2f663aa85a20683fcea2f733 Posted by mmshep</h1> <p>Tue, 01 Mar 2011 20:59:43 +0000</p> We are sorry for delay with response. Can you test same products page with default theme? Probably this problem is caused by some styles in your current store design. Posted by Support Team </article> <article> <h1>I noticed on this template when you add products to compare on the home page you don't get a block of products to compare unless you go to a product page, Can a compare products block be added to the front page easily ? Thanks Posted by Terry</h1> <p>Tue, 01 Mar 2011 20:55:19 +0000</p> Yes this block can be added in home page xml code in admin interface. Please let us know if you need code or you need our help with this modification. Posted by Support Team </article> <article> <h1>Hello, Is it possible in the pop-up window, to display another image besides the base-image? I would like to use a different image there. One of the images in the fancybox slideshow. Please advise? Posted by Michelle</h1> <p>Tue, 01 Mar 2011 20:53:50 +0000</p> You can apply this app\design\frontend\default\default\template\quickshopping\product\view\media.phtml. Posted by Support Team </article> <article> <h1>Hello, I have to say that I love this theme and it is the best I have tried. I want to stick with this one although for some reason the price is not showing up on the product view page above the add to cart button. Instead the price is displayed in the additional information area. I though this was how it was made but after looking at the demo store it is not like this. Can you please help. Here is a link to an example of what I am talking about. http://www.bestbuycells.com/index.php/verizon/htc-ozone-xv6175-used-verizon-cell-phone.html Posted by Alfonso</h1> <p>Sat, 26 Feb 2011 19:44:34 +0000</p> I am using Magento ver. 1.4.2.0. Is there any way to fix this problem without having to reinstall the theme over again? Thanks. Posted by Alfonso Rodriguez </article> <article> <h1>1. Does it work with the new Magento v1.5? 2. You said in a previous answer that there's no coupon code box supported in Fire Checkout. In your demo store however there's an input box for the coupon code right there within Fire Checkout. Is it a recently added feature? Posted by Raphael</h1> <p>Fri, 25 Feb 2011 11:11:36 +0000</p> 1. Yes this extension was already upgraded to work with Magento v1.5. 2. Yes we did already added this option in recent extension release. Posted by Support Team </article> <article> <h1>Will this product work in new 1.5 ver or is it only 1.4 ? Posted by Lee</h1> <p>Thu, 24 Feb 2011 21:47:36 +0000</p> Thank you for your interest. We do have this theme both for Magento 1.5 and 1.4. Posted by Support Team </article> <article> <h1>Hi, Does this extension work with the SagePay server extension from ebizmarts? Thank you, Posted by stabani</h1> <p>Wed, 23 Feb 2011 09:53:24 +0000</p> We have not tested this extension with SagePay extension by ebizmarts but you can simply try. In case you will have any problems we will be available for support or we can simply issue refund. Posted by Support Team </article> <article> <h1>Can I use Paypal as a payment method? Posted by Mark</h1> <p>Wed, 23 Feb 2011 09:49:40 +0000</p> Yes sure. You can use paypal without any problem with Firecheckout. Posted by Support Team </article> <article> <h1>Hi - does this theme work on version 1.5.01? Posted by Jeremy</h1> <p>Tue, 22 Feb 2011 16:47:58 +0000</p> Yes, it was already upgraded to work with 1.5+ Posted by Support Team </article> <article> <h1>Do your extensions also get free upgrades to new Magento releases if needed ? Will this extension be 1.5 compatible soon ? Thank you Posted by Terry F</h1> <p>Tue, 22 Feb 2011 11:18:06 +0000</p> Yes we do guarantee free updates within 1 year from order date. Currently this extension is already 1.5 compatible. Posted by Support Team </article> <article> <h1>Does your newest version works with Magento 1.5? Posted by J-P</h1> <p>Tue, 22 Feb 2011 11:17:09 +0000</p> Yes sure. This extension was already upgrad and works with 1.5. Posted by Support Team </article> <article> <h1>see the button and works perfectly in firefox, not in ie8. is there a fix? Posted by mmshep</h1> <p>Mon, 21 Feb 2011 15:40:00 +0000</p> Can you tell us what exactly problem you have in IE8. Posted by Support Team </article> <article> <h1>Hello, I have to say that I love this theme and it is the best I have tried. I want to stick with this one although for some reason the price is not showing up on the product view page above the add to cart button. Instead the price is displayed in the additional information area. I though this was how it was made but after looking at the demo store it is not like this. Can you please help. Here is a link to an example of what I am talking about. http://www.bestbuycells.com/index.php/verizon/htc-ozone-xv6175-used-verizon-cell-phone.html Posted by Alfonso</h1> <p>Mon, 21 Feb 2011 15:38:55 +0000</p> Please let us know your Magento version. It looks like you are using older theme version on Magento 1.4.2 or 1.5.0 Posted by Support Team </article> <article> <h1>Hi, we have been using this for quite a while and like it a lot. My one question is how can I have a banner show on some CMS pages but not other CMS pages? Thanks. Todd Posted by Todd</h1> <p>Mon, 21 Feb 2011 15:37:28 +0000</p> Please contact our support team and we will send you detailed instruction how to do this. Posted by Support Team </article> <article> <h1>I am Unable to install easytab extension on magento 1.5.0.1 pls tell me how to do it? Posted by Ashwini Dinker</h1> <p>Mon, 21 Feb 2011 15:36:33 +0000</p> You can download recent extension from our store. It will work on Magento 1.5 CE. Posted by Support Team </article> <article> <h1>When product option list is long, the pop-up form won't scroll down so there's no way to get to the "add to cart" button. How can I fix that? For example, add product "my computer" to cart from category list at "electronics - computers - build your own". Posted by guruproj</h1> <p>Mon, 21 Feb 2011 15:35:46 +0000</p> In case you are using long product names then you can edit windo height at ajaxpro.css. Please change height of message box by editing next style - height:125px; . Posted by Support Team </article> <article> <h1>I would like to have 3 search input in my site. Today we have de top search and left search. Its possible to add right search? Thanks Posted by Felipe</h1> <p>Mon, 21 Feb 2011 15:31:29 +0000</p> Yes sure. You can enable right search box in extension settings. Posted by Support Team </article> <article> <h1>Is this already compatible with Magento community 1.5.0.1 ? Posted by Peter</h1> <p>Mon, 21 Feb 2011 15:12:44 +0000</p> Recent extension version supports Magento 1.5. Posted by Support Team </article> <article> <h1>Is this now 1.4.2 ready? Posted by Lisa Adkins</h1> <p>Mon, 21 Feb 2011 15:12:01 +0000</p> Yes this theme supports Magento 1.4.2. Posted by Support Team </article> <article> <h1>is the template compatible with new version 1.5. Posted by gvk</h1> <p>Mon, 21 Feb 2011 05:58:43 +0000</p> We expect all themes to be upgraded within next week. Posted by Support Team </article> <article> <h1>Can the background image/colour of the template be modified Posted by Sharada</h1> <p>Sun, 20 Feb 2011 22:08:09 +0000</p> Yes both background images and color can be easily modified. Posted by Support Team </article> <article> <h1>Hi, I bought this template for Magento 1.4. In v1.5 I get an error. Will there be an update price or something else? Regards Timo Posted by terbach</h1> <p>Sun, 20 Feb 2011 22:02:41 +0000</p> We are working on upgrading all out themes. We expect all themes to be upgraded within next week. All upgrades will be available for free for existing customers. Posted by Support Team </article> <article> <h1>Does the extension work with simple products with custom options or just with configurable products? Thanks Posted by Kathy</h1> <p>Fri, 18 Feb 2011 14:25:40 +0000</p> This extension works only with configurable products for now. Posted by Support Team </article> <article> <h1>May i know does this theme support Magento version 1.4.2? Posted by Anderson</h1> <p>Fri, 18 Feb 2011 14:24:50 +0000</p> Yes we do have this theme in 1.4.2 Magento compatible version. Posted by Support Team </article> <article> <h1>Are these templates also compatible with Magento 1.5 ? Posted by Dennis Jacobs</h1> <p>Wed, 16 Feb 2011 13:12:49 +0000</p> We are going to release 1.5 compatible version till the end of the week. Posted by Support Team </article> <article> <h1>How to make this work with SimpleConfigurableProducts extension? Right now when add an configurable product to cart, the pop up doesn't load product info correctly. As soon as select an option, the price becomes 0. Thanks! Posted by liz</h1> <p>Tue, 15 Feb 2011 09:42:25 +0000</p> Unfortunately right now we do not ready solution to fix this compatibility problem. Posted by Support Team </article> <article> <h1>Hi I'm using the extension on our store at http://www.brandeer.ch - simply great! But I've a little problem with the magento product zoom.. the "status bar" with the zoom status isnt showed up.. check it out at: dev.brandeer.ch/dc-big-star-beanie-navy.html I can use & and see the + / - buttons.. Regards Posted by Brandeer</h1> <p>Tue, 15 Feb 2011 08:41:38 +0000</p> Sorry but this extension doesn't affect this block. So most likely there should be different reason why you have this problem. Posted by Support Team </article> <article> <h1>I'd like to move the product questions away from the bottom of the Product Description to their own tab - the same as you actually have here for example. Can you tell me if this is possible and if so, how you do it? Posted by Andrew Baddeley</h1> <p>Tue, 15 Feb 2011 08:27:54 +0000</p> You can find solution for your question at http://blog.templates-master.com/magento-ask-it-professional-products-questions/#comment-13187 Posted by Support Team </article> <article> <h1>Ok, I don't get it. Where's the documentation for this? First off, the installation doesn't work unless you go into the Magento Connect Manager and edit the settings to switch from stable to beta. There is no mention of this on the Magento Connect website. Now I'm struggling trying to figure out what to do next. I have the tab listed in the admin panel and have enabled it. Whats the deal with creating an app? I though this WAS the app? I also don't see any mention of editing any of the Magento code anywhere? Am I missing something? Posted by Michael</h1> <p>Tue, 15 Feb 2011 08:26:37 +0000</p> Dear customer this extension can be installed either from Magento Connect or downloaded from our store. You can find installation package at our store extension package or you can also find link to installation manual on magento extension Facebooklike button page. Posted by Support Team </article> <article> <h1>Hello, 2 questions: Is possible to use this extension if we are using Magiczoom in our store? Can I link more than one image with each color option? Regards Posted by Leonardo</h1> <p>Mon, 14 Feb 2011 21:30:35 +0000</p> Sorry but i don't think that it will work right out of the box with Magic zoom extension. But it works with prozoom extension right out of the box. Current extension version support one image for each color. Posted by Support Team </article> <article> <h1>Is it possible to use the zoom function on a category image, as well as (or rather than) on a product image? I want to be able to zoom into category images to show more detail. Posted by Simon Brandon</h1> <p>Mon, 14 Feb 2011 21:24:56 +0000</p> Sorry but unfortunately it isn't possible yet. Posted by Support Team </article> <article> <h1>Does this template work with the magento latest version 1.5.0.1 Posted by Sharada</h1> <p>Mon, 14 Feb 2011 21:24:07 +0000</p> We are expecting this theme to be upgraded for 1.5 within next 7-8 days. Posted by Support Team </article> <article> <h1>Is this template compatible with latest version of mangento 1.5 Posted by Sharada</h1> <p>Mon, 14 Feb 2011 21:23:42 +0000</p> We are expecting this theme to be upgraded for 1.5 within next 4-5 days. Posted by Support Team </article> <article> <h1>Hello thank you TM for a great theme! I have installed on Magento 1.4.0.1 an Absolute Theme 1.4.0.1 and it is working overall. But the right sidebar and in checkout the buttons and looks of the checkout and cart are not good. I have reuploaded fresh theme pack and frsh default/base App and Skin folders but with no luck. Can anyone point me in the right direction? I have been working on this one for days. Thanks in advance! http://www.audiovlaardingen.nl/verhuur/attracties/ Posted by Ali Tuzcu</h1> <p>Fri, 11 Feb 2011 13:17:07 +0000</p> Thank you for you quick response. Can you do an educated guess which folder/section that could be? Thanks in advance again for your support and great theme! Posted by Ali Tuzcu </article> <article> <h1>Can I customize the collors off this template? Posted by Wagner</h1> <p>Fri, 11 Feb 2011 12:57:55 +0000</p> Yes sure you can change colors of theme in css files. Posted by Support Team </article> <article> <h1>Hello thank you TM for a great theme! I have installed on Magento 1.4.0.1 an Absolute Theme 1.4.0.1 and it is working overall. But the right sidebar and in checkout the buttons and looks of the checkout and cart are not good. I have reuploaded fresh theme pack and frsh default/base App and Skin folders but with no luck. Can anyone point me in the right direction? I have been working on this one for days. Thanks in advance! http://www.audiovlaardingen.nl/verhuur/attracties/ Posted by Ali Tuzcu</h1> <p>Fri, 11 Feb 2011 10:50:11 +0000</p> We just checked your site and it looks like you have older 1.3.2.4 system template files at your store. Posted by Support Team </article> <article> <h1>Can you answer Ray's question because I need the answer as well: Is there a way I can disable certain tabs on the product or category level. For example, I want product "Test123" not to display a tab called "Shipping Info" but all the rest of my products will display this tab. Posted by Linda</h1> <p>Fri, 11 Feb 2011 10:45:54 +0000</p> Sorry but it isn't possible right now. You can use only custom attributes tab for such prupose. But in such case you should assign shipping info for every product. Posted by Support Team </article> <article> <h1>Thank you for your previous answer. I have one more! I had done some customizations in phtml catalog files in my Magento. So, how this extension work with that? If I acquire this extension I'll have to customize again some phtml files? Kind of regards. Posted by Fernando</h1> <p>Fri, 11 Feb 2011 10:44:11 +0000</p> This extension doesn't overwrite any file. It just set magento to use different template for media.phtml. Posted by Support Team </article> <article> <h1>Is this a 1.4.2 version release. Cause we had problems with the Ajax request after the popup appears (404): Link: .... On the Version 1.4.1.1 all works fine. Posted by Thomas</h1> <p>Fri, 11 Feb 2011 10:42:33 +0000</p> Please contact our store support team. This extension was already tested under 1.4.2 and should be working without any problem. Posted by Support Team </article> <article> <h1>Has this theme been tested with 1.4.2 and run's well? Posted by Ben</h1> <p>Fri, 11 Feb 2011 10:39:05 +0000</p> Yes this theme was upgraded to 1.4.2 magento version. Posted by Support Team </article> <article> <h1>Is it compatible with Easy Lightbox module? Regards. Posted by Fernando</h1> <p>Thu, 10 Feb 2011 06:39:30 +0000</p> Prozoom extension replace Easylightbox extension. Posted by Support Team </article> <article> <h1>Hi, What version of Magento does this template support. Looking for a 1.4.2 version if possible.. R Posted by Richard</h1> <p>Thu, 10 Feb 2011 06:31:24 +0000</p> Thank you for you interest. Yes this theme supports Magento 1.4.2. Posted by Support Team </article> <article> <h1>I disable cache, put all files in the right directory on my server. When I go to System/config/Template-Master and select the store I get the message "Access denied". Any idea what it could be? Magento 1.4.1.0 Posted by Nasier Kassim</h1> <p>Wed, 09 Feb 2011 07:06:37 +0000</p> You should log out from admin and then login back in order to refresh ACL permissions . Posted by Support Team </article> <article> <h1>Hello, i have installed the absolute theme. But the categories ar not on the top bar. I have made new root-categories and products. But no categories are on The top navigation bar. www.sublimations-druck.de Posted by Volker</h1> <p>Wed, 09 Feb 2011 07:05:31 +0000</p> You should add categories as child to your root category. Also you should select your new root category as default for you store at store management interface. Posted by Support Team </article> <article> <h1>How to add/remove from displaying from featured product diaply?? Posted by Rajesh</h1> <p>Wed, 09 Feb 2011 07:04:25 +0000</p> Sorry but this extension can only be enabled or disabled globally. Posted by Support Team </article> <article> <h1>I installed this extension through magento connect with no errors. I see the tab in the admin panel. I went to facebook and created an app. I enabled the module and put the ID and Key in and saved. I added the code: <?php echo $this->getLayout()->createBlock('core/template')->setTemplate('facebooklb/like.phtml')->toHtml(); ?> to view.phtml and I don't have a button on any of my products. Please help. Posted by Lucas</h1> <p>Wed, 09 Feb 2011 07:00:29 +0000</p> Please check with magento path hints if you edited right view.phtml. Posted by Support Team </article> <article> <h1>Very nice theme and the price is perfect, thanks. 2 questions: If I have enough categories to fill the top bar, the last category slides under the search bar, how can I fix this ? The other issue is I can't get the latest products to appear. I set the product as new from Today, is enabled, has stock and is visible, i reset the indexes and the cache. Any ideas ?? Thank you Posted by Terry F</h1> <p>Wed, 09 Feb 2011 06:59:45 +0000</p> We would suggest to change position of search window to fix first issue. In order to fox second issue please let us know if product set as new is shown in your store catalog. Posted by Support Team </article> <article> <h1>Hi! I am trying to change the link of the images on the left (Call us free, and free shipping images), but I can't find the code. Where can I find it? Which is the archive to modify? Thanks a lot!! Posted by Hernan</h1> <p>Wed, 09 Feb 2011 06:55:06 +0000</p> You can change url for this images at catalog.xml. Please edit next code <block type="core/template" after="-" name="left.permanent.callout-1" template="callouts/left_col.phtml"> <action method="setImgSrc"><src>images/media/col_left_callout-1.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Our customer service is available 24/7. Call us at (800) DEMO-NUMBER.</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> <block type="core/template" after="-" name="left.permanent.callout-2" template="callouts/left_col.phtml"> <action method="setImgSrc"><src>images/media/col_left_callout-2.jpg</src></action> <action method="setImgAlt" translate="alt" module="catalog"><alt>Our customer service is available 24/7. Call us at (800) DEMO-NUMBER.</alt></action> <action method="setLinkUrl"><url>checkout/cart</url></action> </block> Posted by Support Team </article> <article> <h1>hello, when we tested the Add to whishlist and Add to compare the extension ajax pro is not working in ie7, please check the ajaxpro demo link in ie7: http://extension01.templates-master.com/ajaxpro/electronics/cameras/digital-cameras.html thanks Posted by Martin</h1> <p>Wed, 09 Feb 2011 06:53:42 +0000</p> Martin, we are using really old extension version at our store based on Magento 1.3.2 version. This issue was already fixed. Please let us know if you have any other question or problem. Posted by Support Team </article> <article> <h1>Hi! I installed the "Facebook Like Button" extension on my Magento ver. 1.4.0.1 . through Magento Connect. The extension is not showing up under admin panel anywhere. What am i missing? Posted by Marko</h1> <p>Wed, 09 Feb 2011 06:52:08 +0000</p> Is your store cache set off? Posted by Support Team </article> <article> <h1>When lightbox makes thumbnails and larger images, it changes the color of the jpgs. See here: http://www.tafelzeiltje.com/media/catalog/product/cache/1/image/500x500/9df78eab33525d08d6e5fb8d27136e95/m/0/m008f13-1_2.jpg Original image: http://www.tafelzeiltje.com/media/catalog/product/m/0/m008f13-1_2.jpg How is this possible, it doesn't happen when I use PNG's.... Posted by Roy van Eeuwijk</h1> <p>Wed, 09 Feb 2011 05:33:02 +0000</p> Easylightbox extension is based on default magento image resize functionality. It doesn't affect it or change. You can try set extension off and most liekly you will see same result. Posted by Support Team </article> <article> <h1>Is it possible to have more than three products showing in the product tabs, for example 4 across? Also do you offer a customisation service to do tweaks to the template? Thanks Ian Posted by Ian</h1> <p>Wed, 09 Feb 2011 05:26:45 +0000</p> Yes sure. It's possible to do. We can also apply such small changes as part of free support. Posted by Support Team </article> <article> <h1>Hi, Does this work on Magento 1.5 stable version which is just released? Regards, Harry Posted by Harry</h1> <p>Wed, 09 Feb 2011 05:25:45 +0000</p> Sorry but not yet. We are going to release 1.5 compatible version within next 2 weeks. Posted by Support Team </article> <article> <h1>This might be a stupid question as I am not the programmer. But if I purchased this theme could my IT guy make design changes and delete and add features as it was a new template. Posted by Alex</h1> <p>Wed, 09 Feb 2011 05:24:48 +0000</p> Yes sure. You can apply any changes to this theme. We will be also glad to help you with this changes. Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Fri, 04 Feb 2011 01:06:40 +0000</p> If you get "Access Denied" you need to log out from the admin interface and log back in... ;-) Posted by Yves Kreis </article> <article> <h1>hi, i have installed easy lightbox, classic theme and easytabs an this problem occurs when you click the image product it popups, but it appears cropped behind top navigation bar. it's supposedly turn all window grey and pop up the image, but only turns grey from the navigation menu down and it crops the image there. is there any solution? it should work properly cause all the extensions came from template-master thanks Posted by ESTEBAN</h1> <p>Fri, 04 Feb 2011 00:54:52 +0000</p> Upps, copy/paste doesn't always work. The correct file to change is ./skin/frontend/default/default/css/easylightbox.css (lines 27 and 1). Posted by Yves Kreis </article> <article> <h1>hi, i have installed easy lightbox, classic theme and easytabs an this problem occurs when you click the image product it popups, but it appears cropped behind top navigation bar. it's supposedly turn all window grey and pop up the image, but only turns grey from the navigation menu down and it crops the image there. is there any solution? it should work properly cause all the extensions came from template-master thanks Posted by ESTEBAN</h1> <p>Fri, 04 Feb 2011 00:52:58 +0000</p> The problem is that the class ".header" has a z-index of 1000 while the ids "#overlay" and "#lightbox" only have a z-index of 999. Change it in ./skin/frontend/default/default/css/js/prototype/window.js (lines 27 and 1) to something higher than 1000. Posted by Yves Kreis </article> <article> <h1>I installed it step by step from you instructions and I have Configuration > Templates-Master > AjaxPro but when I click on it I get "404 Error Page not found". Posted by Miki Lekic</h1> <p>Thu, 03 Feb 2011 16:02:02 +0000</p> I have one more question. What do I need to do to make "0 items in your cart" update real time on top and right side just like on your demo. Here is the site I am working on http://newbronzeart.com/store/ Posted by Miki Lekic </article> <article> <h1>I installed it step by step from you instructions and I have Configuration > Templates-Master > AjaxPro but when I click on it I get "404 Error Page not found". Posted by Miki Lekic</h1> <p>Thu, 03 Feb 2011 14:03:04 +0000</p> Now it's working, I just restarted MySql for other reasons and AjaxPro showed up. THANK YOU it's a great product :) Posted by Miki Lekic </article> <article> <h1>I installed it step by step from you instructions and I have Configuration > Templates-Master > AjaxPro but when I click on it I get "404 Error Page not found". Posted by Miki Lekic</h1> <p>Thu, 03 Feb 2011 13:21:10 +0000</p> Magento ver. 1.5.0.0-rc1 Posted by Miki Lekic </article> <article> <h1>Does this extension hurt SEO for Google? Is it optimized for SEO? Posted by GameSync</h1> <p>Thu, 03 Feb 2011 12:51:25 +0000</p> Easytabs doesn't affect seo but it doesn't also make you page more seo friendly. Posted by Support Team </article> <article> <h1>I installed it step by step from you instructions and I have Configuration > Templates-Master > AjaxPro but when I click on it I get "404 Error Page not found". Posted by Miki Lekic</h1> <p>Thu, 03 Feb 2011 12:50:42 +0000</p> Can you tell us what is your magento version? Posted by Support Team </article> <article> <h1>Hello, is this template compatible with magento version 1.4.20? Best Regards, P.Ehlis Hannover - Germany Posted by Per-Olof Ehlis</h1> <p>Thu, 03 Feb 2011 12:50:06 +0000</p> Yes, it's compatible with 1.4.2. Posted by Support Team </article> <article> <h1>How do you get the easy slider module to work? What is the syntax to insert it into a block or page? Posted by Michael</h1> <p>Wed, 02 Feb 2011 13:06:03 +0000</p> Home page slider block show products set as new in admin. Posted by Support Team </article> <article> <h1>Does this module include a flash or javascript image rotator for multiple banners in the one position? Posted by Rowan</h1> <p>Wed, 02 Feb 2011 13:04:07 +0000</p> Sorry but Easybanners doesn't offer such functionality. Posted by Support Team </article> <article> <h1>Will this template work with the Enterprise Edition? I like it a lot. Posted by Kerstin</h1> <p>Wed, 02 Feb 2011 13:02:52 +0000</p> Sorry but this theme was created for Community edition. It will require upgrading this theme to work with Enterprise edition. Posted by Support Team </article> <article> <h1>Hello, Does this work with enterprise edition 1.8 and 1.9? What is the cost for you to install it? Do you offer paid customization if we want to change some things? thanks Andy Posted by Andy</h1> <p>Wed, 02 Feb 2011 12:57:28 +0000</p> Thank you for your interest. This extension was used by some our customers on Magento Enterprise. In case you will face any problem then we will be able to fix this problems. Please contact our support team so we can discuss extension customisation and installation. Posted by Support Team </article> <article> <h1>I bought and installed this extension on 1.4.1.1. I set using product image for color attributes. But at frontend, the color still shows as dropdown instead of thumbnails. Any idea? Posted by Liz</h1> <p>Sun, 30 Jan 2011 06:30:35 +0000</p> Please contact our store support team. We will check what is wrong. Posted by Support Team </article> <article> <h1>does it work with Magento ver. 1.4.2.0? thanks Posted by s</h1> <p>Sun, 30 Jan 2011 06:29:39 +0000</p> Yes, this theme works with Magento 1.4.2. Posted by Support Team </article> <article> <h1>Hi, I assume that Fire Checkout will switch to secure https if standard Magento is already configured this way? Posted by Rick</h1> <p>Sun, 30 Jan 2011 06:27:51 +0000</p> Yes, Firecheckout will use https in case you will enable it in Magento admin. Posted by Support Team </article> <article> <h1>Hi, I have bought and installed the extension, but in Google Chrome (8 - latest version) it is not functioning when a page loads - when hovering over the image, no zoom features are available (maybe 1 in 10 times it works as expected?) - just the hand cursor ... with no zooming functionality Are you aware of any fix? Plus - having the issue as someone else posted; "We have implemented the extension. When we tested we could find that, since the size of the image is too large it will be taking sometime to load. And in fire fox -Mozilla, chrome sometimes a blank white screen also is displaying. We haven't done any customization for this extension. We have checked the "Preload images" option in extension , but it does't works. Please help! Thanks " Look forward to hearing from you - great extension overall though! Thanks, Liam Posted by Liam</h1> <p>Sat, 29 Jan 2011 00:09:33 +0000</p> Please contat our support team. This issue was already fixed in recent extension version Posted by Support Team </article> <article> <h1>My web store sells many similar products, most with the same per box count. However, there are a few products which have a larger count which I would like to highlight with an image label. Could I apply labels to these product which would show the count value? Posted by Mike</h1> <p>Sat, 29 Jan 2011 00:08:41 +0000</p> You can apply custom labels to such products at products admin page. Posted by Support Team </article> <article> <h1>Could I use this product to represent certain categories in label form? For example, if I have a listing of coffee, could I have labels on the product images which would show categories that apply to that coffee such as "decaf" "dark roast" or "flavored"? Posted by Michael</h1> <p>Sat, 29 Jan 2011 00:07:40 +0000</p> Sorry but extension will not work in such way. You can assign custom label to each product but you can't output attributes text to label without modification. Posted by Support Team </article> <article> <h1>How are different blocks of the home page are controlled? - the slider images and targeted links - the block under the newsletter sign up - the product sections - company news sections - about us page Posted by Hansen Wang</h1> <p>Fri, 28 Jan 2011 23:42:19 +0000</p> Thank you for you interest. The slider block is controled with built-in extension through admin interface. Product tab section is dynamic and show products set as new or featured and products with special price. The company news section is controled through static block admin and about us page through cms interface. Posted by Support Team </article> <article> <h1>Hi Can you tell me what includes in free support? Posted by Elnaz</h1> <p>Fri, 28 Jan 2011 23:37:59 +0000</p> We do offer theme installation, basic changes and generall support as free for our customers. Posted by Support Team </article> <article> <h1>Hello! Thanks for this great theme! I want to ask about an issue I have when I set the other colors to my store. In the design tab at configuration (selecting the store view) I change it to f001_green. After reseting the cache the homepage stays blue, but the rest of the store is green, how can I fix this? In the store homepage at CMS-> Pages -> Homepage -> Design, I selected F001 and it doesn`t seem to be changed since I have to choose one of the custom themes. Your help is needed, thanks! Posted by Patricia</h1> <p>Mon, 24 Jan 2011 18:17:40 +0000</p> You should no assign any theme at home page design section. This setting will overwrite settings in store config. Posted by Support Team </article> <article> <h1>I'm using Magento ver. 1.4.1.0 and have had the theme working beautifully for some weeks. I changed the menu from the right hand sidebar to the lefthand side and now the New Products and Featured Products have disappeared and I cannot see why. There are definitely products configured as 'new' and 'featured' so I would relly appreciate some help to resolve this one. My site is www.alishwholesalejewellery.co.uk. Posted by Pauline Moon</h1> <p>Mon, 24 Jan 2011 18:16:07 +0000</p> Can you try refresh your magento indexes and check if you products are still in stock? Posted by Support Team </article> <article> <h1>Great template. Absolutly love it. I wanted to know what do i need to do to enable the Latest Products Section? Is there an extension I need to purchase? Posted by Sam </h1> <p>Mon, 24 Jan 2011 18:13:39 +0000</p> You should set products as new in admin in order to show products in recent products block. Posted by Support Team </article> <article> <h1>Hi, I installed the extension via Magento connect., Got facebook application id and configured the extension in admin. I do not see the like button. Can you send me the last version? THANKS Posted by Gustavo Anamiodi</h1> <p>Mon, 24 Jan 2011 18:12:50 +0000</p> You should completed nex step. Code listed bellow should should be added to .phtml file in order to display Facebook like button. For exampe app/design/frontend/[package]/[theme]/template/catalog/product/view.phtml. <?php echo $this->getLayout()-createBlock('core/template')-setTemplate('facebooklb/like.phtml')->toHtml(); ?> Posted by Support Team </article> <article> <h1>Hi, instead of posting graphic banner on every locations, can I use this extension to design text box with title for specific pages and locations? For the text box, it will need couple links to different pages. If answer is yes, then how can I do it? Thanks, Posted by Michael</h1> <p>Mon, 24 Jan 2011 18:10:28 +0000</p> You can use html blocks for such purpose. You should simply select html banner mode onstead if image. Then you will be able to put text box html code into any page you need. Posted by Support Team </article> <article> <h1>I also have your Lightbox extension installed ... and I am wondering if there is a way with this Quick Shopping extension to NOT ONLY be able to view 'previous' and 'next' products from the product pages ... but I would also like the lightbox images to possess the same capability. Thank you! Posted by Jenn</h1> <p>Mon, 24 Jan 2011 18:05:06 +0000</p> Sorry but i think it isn't possible. Posted by Support Team </article> <article> <h1>Hi, very interested in this theme, but wanted to check it works with 1.4.2.0? Posted by davinian</h1> <p>Mon, 24 Jan 2011 18:03:47 +0000</p> Yes, sure this theme works with 1.4.2. Posted by Support Team </article> <article> <h1>Can we use this extension with PRO ZOOM one? Regards, André Posted by André Lado Cruz</h1> <p>Mon, 24 Jan 2011 18:02:34 +0000</p> Yes sure. This extension works with prozoom. Posted by Support Team </article> <article> <h1>I havefirecheck loaded on my site the functionality is great but I am having a problem with speed. Once a user places an order it takes the site about two minutes to process the order! The "submitting order information" keeps spinning for a long time before processing the order. Is there a way to speed up this process? All other aspects of my site seem to be running very quickly, it is just the checkout that seems to be "lagging". Posted by Miles</h1> <p>Mon, 24 Jan 2011 18:01:21 +0000</p> Can you test order process with firecheckout turned off? Firecheckout is based on same controllers and models that default magento checkout is based on. So it should no affect checkout speed at all. One of our clients already faced same problem. It was caused by large number of orders in database and little resources dedicated to hosting account. Issue was solved by upgrading serve memory. Posted by Support Team </article> <article> <h1>Is the your source encoded? Do i have to install a decoder like ionCube? Or can I view and edit it (if I need to)? Posted by trish</h1> <p>Thu, 20 Jan 2011 15:50:02 +0000</p> All our extension doesn't contain any encoded code. Posted by Support Team </article> <article> <h1>I have installed your product and it is working great. I was wondering if you there was a way for it to search for categories too. Like on store.apple.com. thanks Posted by James Morris</h1> <p>Tue, 18 Jan 2011 09:19:25 +0000</p> Sorry but unfortunately it isn't possible in current extension version. Posted by Support Team </article> <article> <h1>Hi, great template, but i run into a problem. <block type="page/html_footer" name="footer" as="footer" template="page/html/footer.phtml"> I can find and edit perfectly. <block type="core/text_list" name="right" as="right" translate="label"> I cannot find the location of this, in order to edit the right column. Similar for the block called 'left'. I assume it all relates to the block type "core/xxx" which makes it difficult to find. I would appreciate some help with this. Thanks! Bas Posted by Bas van Heek</h1> <p>Tue, 18 Jan 2011 09:15:03 +0000</p> <block type="core/text_list" name="right" as="right" translate="label"> You can't edit this block directly. This block works as container. You should edit xml files in order edit content of sidecolumns. Posted by Support Team </article> <article> <h1>Are there any limitations to this free version which we download? I mean I cannot see the featured products slider. And the product pages are also not viewable. Can just see 3 links on the home page - Home, About & Contact I am using Magento 1.4.2. Is there any way that I can get or buy this complete theme with all the features? Posted by kumar oswal</h1> <p>Tue, 18 Jan 2011 09:13:21 +0000</p> There is no limitation in free theme version. Paid version was created in order to allow users to remove copyright links. Posted by Support Team </article> <article> <h1>Were is the shopping options in sub categories? Posted by Roy</h1> <p>Tue, 18 Jan 2011 09:10:20 +0000</p> Sorry what do you mean by "sub categories"? Posted by Support Team </article> <article> <h1>hello, what about 1.4.2 version of magento? Posted by bilut</h1> <p>Tue, 18 Jan 2011 09:09:37 +0000</p> Magento 1.4.2 version will be available within one week. Posted by Support Team </article> <article> <h1>How involved is it to change the images on the image slider for the homepage. Are they loaded via a xml or text file somehow? Also, can each image on the slider link to page? Posted by Michael</h1> <p>Tue, 18 Jan 2011 09:07:27 +0000</p> You can change images url at cms static block cu3er. Also you can assign specific page url to each slide. Posted by Support Team </article> <article> <h1>thanks for your support, but i am still confused about how to show sub-categories on the categories page....it is a quite useful function for me, and i think you guys should put this part back :) i am not specialized in code, so could you please help me to add this function into last version of "easycatalogima" extension. thanks. Posted by leo zhang</h1> <p>Tue, 18 Jan 2011 09:04:58 +0000</p> We have not removed this option in recent extension release. Category image on catalog page was removed In recent extension version. Posted by Support Team </article> <article> <h1>hi, i'm really interested in this extension because it's better than others. it allows me to use wisiwyg editor and allows other visitor to post answers aswell. but the one i already have installed was custom-made and it has another field in the (backend only) where i can select "Sold"/"Not Sold"/"Contact customer" This way i can track customer and see really how this extension help the sales in the store. i always wanted to be set automatically (wether the customer finally bought something or not), but i know it's hard work. If you could just make the field like the one i have installed i will be happy to buy it. thanks Posted by esteban</h1> <p>Tue, 18 Jan 2011 09:03:09 +0000</p> Thank you for you interest. Unfortunately we have not planned to add such feature in next release. Please contact our store support so we can further discuss this feature. Posted by Support Team </article> <article> <h1>Is there a possibility to deactivate the shipment method in Fire Checkout? Because I don't want to display it, beacause I sell education courses. They are not shipped, obviously. Beste regards, Tilman Posted by TIlman</h1> <p>Tue, 18 Jan 2011 09:00:45 +0000</p> Dear Tilman, unfortunately there is no such config option. But you can easily hide shipping block with css styles. Posted by Support Team </article> <article> <h1>Dear, When i purchase a single license for 29 USD, am I allowed to delete the reference in the footer to template masters in that case? Thanks, Bas Posted by Bas van Heek</h1> <p>Tue, 18 Jan 2011 08:51:32 +0000</p> Yes sure. You can remove copyright link after getting commercial license. Posted by Support Team </article> <article> <h1>Can you clarify the other question. 1. Can you change the images - Yes or no Your answer to the previous question was not clear. Posted by Ben</h1> <p>Sat, 15 Jan 2011 20:47:55 +0000</p> Yes you can edit this images through admin interface. Posted by Support Team </article> <article> <h1>Hello, Is this extension compatible with Magento Enterprise 1.9.1? Posted by Marilyn</h1> <p>Sat, 15 Jan 2011 20:46:02 +0000</p> Thank you for your interest. Right now we are not testing our extension with Magento Enterprise 1.9.1 but some our clients use it without any problem. Posted by Support Team </article> <article> <h1>Hello, When I installed the lightbox on Magento 1.4.2.0, log out and log in (cache off) and go to the admin panel and step to System -> Configuration then the page gives 'HTTP 500 Internal Server Error' with the text: The website cannot display the page. When I deleted the TM_EasyLightbox.xml in app/etc/modules the Configuration page works again. Did you have a solution for this issue? Thanks. Posted by Dean</h1> <p>Sat, 15 Jan 2011 20:44:56 +0000</p> Sorry but we have not faced such problem before. We do suggest to download extension from our store and upload it via ftp. Probably you had wrong extension version installed and problem with dispalying magento error message at your store. Posted by Support Team </article> <article> <h1>Hi, Is it possible to do me a favor to put the code that show categories images on categories page coz i really need that :) thanks in advance and waitting for your goods neew. Leo Posted by Leo</h1> <p>Sat, 15 Jan 2011 20:43:04 +0000</p> You can check it at app\design\frontend\base\default\template\catalog\category\view.phtml. It consist of 2 parts. $_imgHtml = ''; if ($_imgUrl = $_category->getImageUrl()) { $_imgHtml = '<p class="category-image">htmlEscape($_category->getName()).'" title="'.$this->htmlEscape($_category->getName()).'" /></p>'; $_imgHtml = $_helper->categoryAttribute($_category, $_imgHtml, 'image'); } <?php if($_imgUrl): ?> <?php echo $_imgHtml ?> <?php endif; ?> Posted by Support Team </article> <article> <h1>Can I use this extension to our Joomla 1.5 site? Posted by Jora</h1> <p>Sat, 15 Jan 2011 20:28:08 +0000</p> Sorry but this extension was developer only for Magento platform. Posted by Support Team </article> <article> <h1>Is there a possibility to deactivate the shipment method in Fire Checkout? Because I don't want to display it, beacause I sell education courses. They are not shipped, obviously. Beste regards, Tilman Posted by TIlman</h1> <p>Sat, 15 Jan 2011 20:26:02 +0000</p> The easiest way to do this is to hide shipping block with css. We can help you with such modification at your store. Posted by Support Team </article> <article> <h1>We have implemented the extension. When we tested we could find that, since the size of the image is too large it will be taking sometime to load. And in fire fox -Mozilla, chrome sometimes a blank white screen also is displaying. We haven't done any customization for this extension. We have checked the "Preload images" option in extension , but it does't works. Please help! Thanks Posted by martin</h1> <p>Tue, 11 Jan 2011 10:37:49 +0000</p> Please contact our support team and let us know you order id. We will try to install recent extension version and check results. Posted by Support Team </article> <article> <h1>We have implemented the extension. When we tested we could find that, since the size of the image is too large it will be taking sometime to load. And in fire fox -Mozilla, chrome sometimes a blank white screen also is displaying. We haven't done any customization for this extension. Please help! Posted by martin</h1> <p>Tue, 11 Jan 2011 10:32:07 +0000</p> Please contact our support team and let us know you order id. We will try to install recent extension version and check results. Posted by Support Team </article> <article> <h1>I get the same bug in both Crome (8.0.552.224), in IE8 and in Firefox (3.6.13). The box "shop by" apears first after the results. (just below the "view as grid/list...." Posted by Bo</h1> <p>Mon, 10 Jan 2011 14:21:27 +0000</p> Please contact us at our store contact form and we will check what is wrong. Posted by Support Team </article> <article> <h1>Hello, I've installed this extension, however it doesn't show categories images on categorie page..... how can i make sub-categorie's image show up?? Thanks. Posted by Leo</h1> <p>Mon, 10 Jan 2011 14:20:51 +0000</p> Sorry but default categories images block are removed from categories pages in recent extension version. You can put it back at the easycatalogimg/view.phtml but you should add additional condition to show only on child categories. Posted by Support Team </article> <article> <h1>We have implemented the extension. When we tested we could find that, since the size of the image is too large it will be taking sometime to load. And in fire fox -Mozilla, chrome sometimes a blank white screen also is displaying. We haven't done any customization for this extension. Please help! Posted by martin</h1> <p>Mon, 10 Jan 2011 14:09:57 +0000</p> Can you check "Preload images" option in extension settings? It should be set to enabled for stores with large images. Posted by Support Team </article> <article> <h1>In firefox , when hover the product image , white background is displaying, when rotates it works. can u please help! Posted by martin</h1> <p>Mon, 10 Jan 2011 14:06:30 +0000</p> Can you send us link to your products page so we can check what exactly is wrong? Posted by Support Team </article> <article> <h1>I like this theme but don't like the orange and Green colors. How hard is it to change the colors? Can you change the colors for me? If so how much? Posted by John B.</h1> <p>Mon, 10 Jan 2011 14:05:49 +0000</p> Thank you for you interest. Themes colors can be changed at theme css files. Theme color customization is paid service. Please contact us so we can estimate amount of time it will take in your case. Posted by Support Team </article> <article> <h1>Image slider. Can it be changed in size? Can you change the speed of it? Looks like there is a bug then I use the search function. (the left colum is placed below the search-results, leaving the left side empty at first view). Posted by Bo</h1> <p>Mon, 10 Jan 2011 14:03:57 +0000</p> Slider settings can be controlled in admin through Easyslide extension settings. Can you tell us what browser do you use? We have tested search page and unfortunately we were not able to locate this problem. Posted by Support Team </article> <article> <h1>I am very much interested in buying this extension. However, I do have a few question that need some clarification. 1. Does this extension merely apply the ajax and autocomplete to the magento search or does it also help improve the search result logic of the site wide search in magento. 2. I have customized my site heavily (although everything is done properly by overriding files and through theme files). Would this extension install seamlessly or would i require updating my theme files? 3. Is it possible to display values from custom attributes instead of short description? Thank you. Posted by nadshez</h1> <p>Mon, 10 Jan 2011 13:59:44 +0000</p> 1. This extension doesn't replace magento search. It was designed in order to improve default magento search suggest feature. 2. It should be installed seamlessly.In case you will have any problem then we will be able to help you with extension installation. 3. It's possible but it will require some modification. Posted by Support Team </article> <article> <h1>Can the default simple product image be assigned to it's color swatch automatically, if this product is added into a configurable product? Or I have to manually assign it again when set up the products? I use CVS batch upload all configurable products and I wish not have to go to individual product to assign swatches. Posted by Liz</h1> <p>Mon, 10 Jan 2011 13:47:41 +0000</p> Sorry but unfortunately it isn't possible to upload default image. You have manually assign each products color thumbnails. Posted by Support Team </article> <article> <h1>How do you edit the slider? Posted by John</h1> <p>Mon, 10 Jan 2011 13:41:06 +0000</p> You can edit slider code at home page content section. Posted by Support Team </article> <article> <h1>I dont see an option for gift message. Is there an option for customers to enter a gift note. Posted by Tim</h1> <p>Mon, 10 Jan 2011 13:37:42 +0000</p> Firecheckout supports default Magento gifts message feature. We don't have it enabled at our demo server. Posted by Support Team </article> <article> <h1>Is the theme or styles customizable for look and feel. So can I lets say can I manipulate CSS classes etc for the easy navigation... Posted by Julian</h1> <p>Mon, 10 Jan 2011 13:36:11 +0000</p> Yes you can control over styles and colors at easynavigation.css. Posted by Support Team </article> <article> <h1>Hello, I have installed "Easy Lightbox" and it functions great - except for one thing. When I click on a image to view in the popup, the image is cropped at the top only (by about 100 px) How do I fix this? Thanks Posted by ldean</h1> <p>Mon, 10 Jan 2011 13:35:23 +0000</p> Can you send us link to your product page so we can check what is wrong? Posted by Support Team </article> <article> <h1>I keep getting the following error Fatal error: Call to a member function setLayer() on a non-object in /home/store/public_html/catalog/app/code/core/Mage/Catalog/Block/Layer/View.php on line 113 When I try to navigate to categories that have the "is anchor" set to yes. So seems to be a problem with the filter blocks? Posted by Mike</h1> <p>Mon, 10 Jan 2011 11:22:04 +0000</p> Can you tell us what is your current magento version? It looks like you are using wrong template version. Posted by Support Team </article> <article> <h1>Do you have this theme in 1.4.2 compatible version? Posted by Alex</h1> <p>Tue, 04 Jan 2011 15:08:41 +0000</p> Yes we do have this theme in 1.4.2 compatible version. Posted by Support Team </article> <article> <h1>We are interested in buying this theme but we want to replace flash image slider with your javascript slider extension. Posted by David</h1> <p>Tue, 04 Jan 2011 15:07:42 +0000</p> We will be glad to help you with such modification. Please contact us right after you will place order and we will do this at your store. Posted by Support Team </article> <article> <h1>We have bought this theme several months ago and we need now Magento 1.4.2 compatible version. Please let us know how we can get it. Posted by redbull</h1> <p>Tue, 04 Jan 2011 15:05:41 +0000</p> We are working on upgrading all our themes. We are expecting to have this theme upgraded within next week. Posted by Support Team </article> <article> <h1>Hello, Does your extension support multiwebsites ? Posted by Frederic</h1> <p>Tue, 04 Jan 2011 15:03:43 +0000</p> Yes, QuickShopping extension works on multiply stores Magento websites. Posted by Support Team </article> <article> <h1>Hello, can we use images as thumbnails for you clothing store? Posted by Linda</h1> <p>Thu, 30 Dec 2010 14:21:25 +0000</p> Yes, recent extension version allow to use images for color thumbnails. Posted by Support Team </article> <article> <h1>I`ve got this fatal error: Fatal error: Call to a member function xpath() on a non-object in /home/libreria/public_html/store/app/code/core/Mage/Core/Model/Layout.php on line 154 and I cant find what it could be, please help! The error line in the php is: $removeInstructions = $xml->xpath("//remove"); Posted by Hedda</h1> <p>Thu, 23 Dec 2010 09:50:02 +0000</p> Please try remove xml code from home page. It looks like you have some error in your xml code. Posted by Support Team </article> <article> <h1>Does this extension work with custom theme? I installed this extension in my custom theme. in firefox its work fine. but i try using IE 7 and 8 tab additional info doesn't appear. I change css a href like this : .tabs a { background-color: #b0b0b0; font-weight:bold; border:1px solid #b0b0b0; border-bottom: none; display:block; padding:8px 10px; color:#fff; text-decoration: none; -webkit-border-left-top-radius: 5px; -moz-border-radius-topleft: 5px; -webkit-border-right-top-radius: 5px; -moz-border-radius-topright: 5px; border-top-left-radius: 5px; border-top-right-radius: 5px; } in file tab.phtml i change line 51 like this : <li id="product_tabs_<?php echo $_tab['alias'] ?>" <?php echo !$_index ? 'class="active first"' : '' ?>><a href="#" class="<?=$_tab['alias']?>"><?php echo $_tab['alias']; ?></a></li> when i execute using IE there is an error message : access denied to ../defaul/css/PIE.htc how to solve my problem? Posted by Mohammad Badrullami</h1> <p>Thu, 23 Dec 2010 09:40:47 +0000</p> You should not modify extension for IE7. Please install default magento easytabs and contact us so we can check what is wrong with additional info tab. Posted by Support Team </article> <article> <h1>Do you all offer customization? I would like a few changes made to this particular template. If so, any idea on price? Posted by Surinda</h1> <p>Sun, 19 Dec 2010 13:54:58 +0000</p> Thank you for you interest. Yes we do offer customisation. You can contact us for more details. Posted by Support Team </article> <article> <h1>Ajax Search And Autocomplete - is it compatible with magento 1.4.1.1 ??? Posted by Dilip</h1> <p>Thu, 16 Dec 2010 16:44:13 +0000</p> Yes, recent extension release supports Magento 1.4.1.1. Posted by Support Team </article> <article> <h1>If I dont want to use the javascript slider can it be removed and have content in its place??? Posted by Surinda</h1> <p>Thu, 16 Dec 2010 16:38:27 +0000</p> Yes it can be easily removed. Posted by Support Team </article> <article> <h1>Hello, I was curious how I would be able to continue to narrow the 'Browse By' options. Currently I have Browse by category, but would like to further allow the customer to then narrow the search by price, etc. How can I accomplish this? Posted by Joshua Hupp</h1> <p>Thu, 16 Dec 2010 06:46:10 +0000</p> You should set attributes you want to use on layered navigation block as filtrable on frontend. Posted by Support Team </article> <article> <h1>Is it possible to get the exact same template except for some color - and layout changes? I love the functionality of this templates, everything is right where it belongs for me, but I would like to use it in darker colors. I am to open a guitar store here in Switzerland and I would like to have a matching onlinestore. The shop has a old, cave - or castle-like style and I am searching for a magento template that recreates this feeling for my online customers. I have a picture in my mind with some Neanderthal cave-like background and some cave paintings as the layout. I know that this question is ultra specific, but maybe you can point me in some directions, give me some help are provide me with some useful information. Thanks in advance! Posted by Theo Hesse</h1> <p>Thu, 16 Dec 2010 06:42:38 +0000</p> Thank you for you interestes. Please contact us at our store contact form so we can discuss further details. We can offer design changes services or guide you through customisation process. Posted by Support Team </article> <article> <h1>The price of a option product is calculated as a sum of price of standard product + fixed price of option product. Is it possible that the price of optional products determin entering the field price and not by a sum. Posted by Denis Zdelar</h1> <p>Thu, 16 Dec 2010 06:39:41 +0000</p> Sorry but this extension doesn't change behavour and logic of configurable products. Posted by Support Team </article> <article> <h1>Hello, I cannot find the link where the answer can be voted! Can you show me please? Thank you Posted by Andrea</h1> <p>Thu, 16 Dec 2010 06:35:32 +0000</p> Customer should be logged in on order to vote for answers. Posted by Support Team </article> <article> <h1>Does it work in Magento 1.3.2.4? Thank a lot. Posted by GUille</h1> <p>Thu, 16 Dec 2010 06:34:58 +0000</p> Yes we do have extensin version compatible with Magento 1.3.2.4 Posted by Support Team </article> <article> <h1>Hi, We have installed the theme on our website; however, we are having problems having the the featured products work on the main website. Also, our products page does not show the "details" or "additional information" only quick overview. What should we do? Posted by Josh</h1> <p>Wed, 15 Dec 2010 10:07:26 +0000</p> Can you tell us what is your magento version? Posted by Support Team </article> <article> <h1>How do you install the EasySlide block into the Home Page design in place of the current showcase? Posted by Mr. Bret Williams</h1> <p>Wed, 15 Dec 2010 09:56:00 +0000</p> You should create new slider at admin > cms > easyslide and put it on any page <reference name="content"> <block type="easyslide/slider" name="homepage.slideridentificator"> <action method="setSliderId"><id>SLIDERCODE</id></action> </block> </reference> Posted by Support Team </article> <article> <h1>Hi Just wondering if you can change the background grass to something else like vines or flowers. Thanks, Jeremy Cummings Posted by Jeremy Cummings</h1> <p>Tue, 14 Dec 2010 20:28:48 +0000</p> Yes such changes can be done. Please contact us if you are interested. Posted by Support Team </article> <article> <h1>I installed the extension and i can't setup it, because i got Access denied message, any advice Cheers Posted by Ronald</h1> <p>Tue, 14 Dec 2010 14:47:49 +0000</p> Please log out from admin and then login again. In case that will not help then please contact us for additional support. Posted by Support Team </article> <article> <h1>Compatible with 1.4.2? Posted by Reto</h1> <p>Tue, 14 Dec 2010 14:46:22 +0000</p> Sorry but not yet. We are working on upgrading our themes to 1.4.2 right now. We do expect this theme to be upgraded in 3-4 weeks. Posted by Support Team </article> <article> <h1>When one option is not available (say black for instance) the little color vignette still appears. Is this normal behaviour Thank you Posted by Denis</h1> <p>Tue, 14 Dec 2010 14:38:05 +0000</p> Denis, in case simple product is our of stock then color swatch will be missing for this option. Please let us know if you have problems with it. Posted by Support Team </article> <article> <h1>Well, no they're not out of stock. It does work on the product page, only the grid view fails :/ Posted by isabelle</h1> <p>Tue, 14 Dec 2010 14:32:52 +0000</p> Please contact us at our store contact form. We will check what is wrong. Posted by Support Team </article> <article> <h1>There is an option to buy multidomain for commercial use, are there a specific numbers of domains we have to use (i.e 2 only?) or unlimited? When buying the commercial version, do we have to remove the free version and install the newly purchased one or are they the same with only the footer copyright? Thanks Posted by netasp</h1> <p>Mon, 13 Dec 2010 19:53:23 +0000</p> Thank you for you interest. You can use this theme on unlimited number domains under commercial license. You don't need to remove your current theme or reinstall. You should just remove copyrihg from footer file. Posted by Support Team </article> <article> <h1>Are the swatches made from an html color value or are they pulled from an actual image? Posted by Jake</h1> <p>Mon, 13 Dec 2010 19:25:14 +0000</p> Swatches colors are set with color picker in product admin page. Posted by Support Team </article> <article> <h1>How do you make it so that the system doesn't blow up the image to fit one of the parameters, if both the images width and height are smaller than $small_image_size? The auto size of larger images is working perfectly but I don't want to blow my images up if they are below those parameters. Posted by Miles</h1> <p>Mon, 13 Dec 2010 19:23:44 +0000</p> Thank you for you suggestion. Unfortunatly right now extension will elarge image but we will work on improving script behavour in next release. Posted by Support Team </article> <article> <h1>Hi, it worked like a charm until recently, I checked it on my home page products grid and it said "product not available".Still works fine on the product page though. I don't remember what I've done, I just know I didn't touch anything in the extension folder.... Thanks Posted by isabelle</h1> <p>Mon, 13 Dec 2010 19:21:29 +0000</p> Sorry can you check products inventory status? Most likely they are out of stock. Posted by Support Team </article> <article> <h1>Is this theme compatible with Magento ver. 1.4.1.1? Posted by David Sloane</h1> <p>Mon, 13 Dec 2010 19:17:54 +0000</p> Thank you for you interest. Yes this theme is compatible with Magento 1.4.1.1. Posted by Support Team </article> <article> <h1>I have various sizes of product images. I was wondering if the javascript auto resize's the main product image. If it does, is there a way to contain it to a max height and max width, not size but contain. So I could set a max width of lets say 100, and a max height of 50, if the image is width is 75, it would contain it to a correct proportion under 50. I have some products that are very tall and I also have some that are very wide. Posted by Miles</h1> <p>Fri, 10 Dec 2010 14:05:37 +0000</p> Yes you are right. Prozoom extension will auto-resize your image to maximum image height so you can use images with different sizes. Posted by Support Team </article> <article> <h1>I, too, am having problems with the featured product section on your F001 theme. It does not function properly, it shows the first 20 or so products in my inventory, and ignores what I have set as "featured" by way of attribute. I am using 1.4.1.1, new install, and have just installed this theme on top of it. Nothing else has been modified. Thank you for your attention. Posted by Ron</h1> <p>Fri, 10 Dec 2010 13:37:30 +0000</p> It seems disabling "use flat catalog product" makes the feature work properly. Posted by ron kirk </article> <article> <h1>I have checked this site and the magento site for an answer to how to get the images to post to facebook. I have replaced the "og:image" meta property to the posted answer but that does not seem to work. I am able to post to facebook with only the title of the product No description and no image Please advise. Thanks Chris Posted by Chris</h1> <p>Fri, 10 Dec 2010 13:35:18 +0000</p> Can you send us link to your products page? Posted by Support Team </article> <article> <h1>When this Theme will be compatible with Magento 1.4.2 ? because, the price is invisible in product page. Posted by kranich</h1> <p>Fri, 10 Dec 2010 13:31:30 +0000</p> We are planning to release new theme version within next 3-4 weeks. Posted by Support Team </article> <article> <h1>How do I update multiple products with the same label? Using Update Attributes I can set a group of products to show the label but the uploading of the image does not seem to be happening. Posted by Greg Demetrick</h1> <p>Fri, 10 Dec 2010 13:28:04 +0000</p> Sorry but unfortunately you can't updated groups of products. You can only apply changes one by one. Posted by Support Team </article> <article> <h1>I, too, am having problems with the featured product section on your F001 theme. It does not function properly, it shows the first 20 or so products in my inventory, and ignores what I have set as "featured" by way of attribute. I am using 1.4.1.1, new install, and have just installed this theme on top of it. Nothing else has been modified. Thank you for your attention. Posted by Ron</h1> <p>Fri, 10 Dec 2010 13:27:09 +0000</p> Please try using theme with flat catalog option set disabled. Posted by Support Team </article> <article> <h1>Hi, I'm having trouble having the Featured Products show at the bottom. I created and added the attribute to the set. I made it as yes/no value. I put yes in the product page. However, theres still no featured products bar. Thanks! Posted by Shan</h1> <p>Fri, 10 Dec 2010 12:55:42 +0000</p> Please check if your products are set in stock. Also your should try refresh cache and magento indexes. Posted by Support Team </article> <article> <h1>I have installed the module, the facebook like button is visibile on my product page, however i do not see any of the opengraph meta data. Opengraph is enabled in the admin, the settings also don't seem to have any effect on the like button. Posted by Tim</h1> <p>Fri, 10 Dec 2010 12:54:20 +0000</p> Sorry can you check meta tags at your products page? Posted by Support Team </article> <article> <h1>Just purchased this extension. Where is the success.phtml page so I can place my conversion tracking code? Posted by mike errico</h1> <p>Fri, 10 Dec 2010 06:38:55 +0000</p> You should put tracking code into your default success.phtml. We have not modifed this files so it was not include in extension package. Posted by Support Team </article> <article> <h1>On your demo, you have three images, one for each color. In Magento, you can hide certain images and display others. Does your extension allow for hiding the color swatch images and show different pictures in the other views pictures below? Thanks in advance! Posted by Josh</h1> <p>Wed, 08 Dec 2010 12:44:35 +0000</p> Recent extension version will not change main products image in case it was excluded from gallery. Please let us know if you are interested in such customizations. Posted by Support Team </article> <article> <h1>I updated Chrome to version 8 and now Prozoom doesn´t works. Everything is fine on IE, Opera and Firefox. Posted by Alain</h1> <p>Wed, 08 Dec 2010 12:39:12 +0000</p> Please contact as at our store contact form and we will send you recent extension version. Posted by Support Team </article> <article> <h1>Hi I've got a small layout problem with ProLabels. The images are being truncated bottom and right slightly. I can see the code that's setting the width/height of the table where the image sits here: <table class="prolabel bottom-left" style="width: 48px; height: 48px;"> In this example, I need to set the width/height to 52px. Can you tell me where this code is located so I can make the change? Posted by Andrew Baddeley</h1> <p>Sat, 04 Dec 2010 11:20:12 +0000</p> It's OK the answer was quite obvious... All you do is enter width:52px; height:52px; into the "Position Style" attributes in admin.. Voila! Posted by Andrew Baddeley </article> <article> <h1>This looks like a great theme, but there's really not a color combination that will really fit us. I see that the theme is 100% open source, how hard would it be to change out the "add to cart" color or background. I guess the real question is how well documented is your CSS? Regards, Brad Posted by Brad</h1> <p>Sat, 04 Dec 2010 09:28:15 +0000</p> It will be quite easy to make some changes. We will be also glad to help you in case you will face any problem with applying changes. Posted by Support Team </article> <article> <h1>Answer to my question. Log out and back in. http://inchoo.net/ecommerce/magento/access-denied-in-magento-admin/ Posted by landy</h1> <p>Fri, 03 Dec 2010 18:44:09 +0000</p> Yes, sorry for delay. It's right way to refresh access info for any module. Please let us know if you have any other question or problem. Posted by Support Team </article> <article> <h1>Will it work with magento 1.3x? Does it work with simple products? Will it work with custom options drop down boxes? Posted by justin</h1> <p>Thu, 02 Dec 2010 13:39:51 +0000</p> Unfortunately we have not tested this extension for 1.3.2 yet. Also this extension will not work with simple products and custom products options. Posted by Support Team </article> <article> <h1>Can i disable the field State ? Posted by Jan</h1> <p>Thu, 02 Dec 2010 13:38:32 +0000</p> Thank you for you interest. State field can be disabled through admin. Posted by Support Team </article> <article> <h1>Can i use multiple images for 1 color ? Posted by Jan</h1> <p>Wed, 01 Dec 2010 20:01:35 +0000</p> Sorry but you can use only one image for one color. Posted by Support Team </article> <article> <h1>When will this extension support configurable products? Posted by Mario Silva</h1> <p>Wed, 01 Dec 2010 18:09:04 +0000</p> Recent extension version for Magento 1.4.1 already supports configurable products. Posted by Support Team </article> <article> <h1>When one colour falls out of stock does the gallery image and colour swatch remain visible on the front end? Posted by Gary</h1> <p>Wed, 01 Dec 2010 18:04:07 +0000</p> Colors swatches are based on attributes dropdown input elements. So if after getting out of stock your simple products become unavaialbe then corresponding color swatch will also disappear. Posted by Support Team </article> <article> <h1>Your demo store is missing all images, so I can't really try out the demo. Please let me know once you have fixed it. Thanks. Posted by Ashraf Hossain</h1> <p>Wed, 01 Dec 2010 06:09:53 +0000</p> Sorry for this problem. Problem with images on demo servers is fixed now. Posted by Support Team </article> <article> <h1>How are images supported so that colors "overlay" from the original picture? For instance, my website sells wigs which come in as many as 20 colors. Do I have to make 20 different images with corresponding colors so that main image changes with selection? Thanks! Posted by an</h1> <p>Wed, 01 Dec 2010 06:04:11 +0000</p> Yes it works in such way. You should open your configurable products and go to assiciated products tab. In super products block you will be able to set attribute to use color swatches. Then for each attribute value you will be able to select image from product media gallery and assign color with color picker. Posted by Support Team </article> <article> <h1>hi how many colors you can??? thanks Posted by nicolas</h1> <p>Tue, 30 Nov 2010 20:41:34 +0000</p> You can use as many colors as you need. There is no any limitation in this extension. Posted by Support Team </article> <article> <h1>If you select a product, normally on the right side of the product picture you have the price and Availability (Absolute theme) But it's disappear! Whats the problem? Magento 1.4.2.0 rc1 Posted by Nortom</h1> <p>Tue, 30 Nov 2010 14:29:54 +0000</p> Sorry but we do not test our products with beta and rc releases. Theme will be upgrade to 1.4.2 after official release. Posted by Support Team </article> <article> <h1>Hello, Great extension. Is it possible to upload the image for the categories so this extension will display the thumbnail...and then have it not display the image that was uploaded for that category when you are actually on that categories page? Thanks Posted by Adam</h1> <p>Tue, 30 Nov 2010 14:28:40 +0000</p> Recent extension version doesn't show categories images on categories page. Please let us know if you still have it. Posted by Support Team </article> <article> <h1>When I try to add flash and browse for a file, I get the following error popup: -------------------------------------------------------------------- error: error in [unknown object].fireEvent(): event name: open_browser_callback error message: MediabrowserUtility is not defined --------------------------------------------------------------------- Doesn't happen when adding flash within the cms page editors. Posted by Jason</h1> <p>Tue, 30 Nov 2010 14:25:29 +0000</p> Please contact us at store contact form. We will check what is wrong. Posted by Support Team </article> <article> <h1>Hi, I would like to know if it would be possible to get it in another colour, no so girl-focus style. I would like to use it for a toys shop and therefore it will be better a more unisex colour. Thank you! Posted by tron</h1> <p>Tue, 30 Nov 2010 13:27:18 +0000</p> Thank you for you interest. We can product different color scheme for you. Please contact us if you are interested. Posted by Support Team </article> <article> <h1>My question could have been unclear. Instead of calling an image into the lightbox, I would like to call up html or flash content. Could be an .html page built for the lightbox use or maybe a swf file. When I attempt to call out the .html file, the lightbox faded the page, created a ~250 x250 box, and had the spinning loading graphic...which would never disappear. Should it be just as easy as calling the full html url as opposed to a jpg url? Posted by Chris</h1> <p>Tue, 30 Nov 2010 13:25:18 +0000</p> Sorry but you can't put any other content except images with current lightbox script that we are using. Posted by Support Team </article> <article> <h1>First of all, thanks for this great theme! I have installed the theme on 1.4.1.1 a few months ago and all was working fine, I have made a couple of changes recently in the developers tab enabling 'Merge JavaScript & CSS Files' and also installed a Minify extension from http://mandagreen.com/introducing-magento-css-js-minifier/ for the css and java files and it seems to have broken the featured products, it appears it now takes the first 26 (enabled) products from my product list rather than the one's I have chosen. Any suggestions? I have already tried to refresh my cache but no luck. My website is www.iStreetStore.co.uk Thanks Shragi Leitner Posted by Shragi Leitner</h1> <p>Tue, 30 Nov 2010 13:19:33 +0000</p> Please try to refresh your store indexes and magento cache. This problem should not be related to JavaScript minifier i think. Posted by Support Team </article> <article> <h1>Does this extension use the "Related Products" and "Up-sells" features that are already built into Magento? Posted by Ashraf Hossain</h1> <p>Tue, 30 Nov 2010 12:57:11 +0000</p> No, this extension is based on sales history. But you can manually add products through admin interface. Posted by Support Team </article> <article> <h1>I was wondering how to control the quality of the thumb nail compression, when you turn the 're-size thumbnails ' to yes Posted by Guy Segal</h1> <p>Thu, 25 Nov 2010 07:53:22 +0000</p> Easycatalog images resize option is based on default magento image class. So you should try edit $result = imagejpeg($object->getTmpImage(), $object->getFilePath(true), 80); at app/code/core/Mage/Media/Model/File/Image.php . Posted by Support Team </article> <article> <h1>How can I display Product SKU within product description (or anywhere on the product page itself, preferably under product title )? I believe that the /app/design/frontend/template/*view/template/catalog/product/price.phtml page should be modified (by adding either <?php echo nl2br($_product->getSku()) ?> or <?php echo $this->htmlEscape($_product->getSku()) ?>), however, this template doesn't have that file/page. Can you point me in the right direction? Posted by Andy </h1> <p>Wed, 24 Nov 2010 15:25:01 +0000</p> You should copy this file from /app/design/frontend/base/default/template/. We do include only modified files into themes packages. Posted by Support Team </article> <article> <h1>I need a left sidebar navigation that will display subcategories in a pop out menu when you mouseover the parent categories. None of your screengrabs show this option. Can this extension do this? Posted by MC</h1> <p>Wed, 24 Nov 2010 15:17:56 +0000</p> Sorry do you mean same drop down menu as top navigation block? Posted by Support Team </article> <article> <h1>Can you call out html pages or content? I try but it just sputters, dims, but never loads. Posted by Chris</h1> <p>Wed, 24 Nov 2010 15:13:15 +0000</p> It should be working with out any problem on cms pages. Can you tell us what exactly problems you have with it? Posted by Support Team </article> <article> <h1>How are multiple shipping options handled? Does the total change when a new method is selected? Can the shipping method be changed on the checkout page? How is PayPal Express handled? Posted by Matt</h1> <p>Tue, 23 Nov 2010 19:14:29 +0000</p> Multiple shipping options is handled by default magento controller. Firecheckout is designed to replaced default magento onepage checkout page. Posted by Support Team </article> <article> <h1>Hi, We are testing this theme on 1.4.1.1 and we have a problem with the checkout. One the final page of onepage checkout it comes back with an error "undefined" in a JS box (probably from opcheckout.js) Is this something you have encountered before? Thanks, Joe Posted by Joe</h1> <p>Mon, 22 Nov 2010 16:02:48 +0000</p> Hello Joe, i don't think that this issue is caused by theme. Can you try checkout process with default theme? Posted by Support Team </article> <article> <h1>Does this extension work with Magento Absolute Theme? Posted by Josh Pickett</h1> <p>Mon, 22 Nov 2010 16:01:33 +0000</p> Yes, sure. Easytabs extension works with out any problem with Absolute theme. Posted by Support Team </article> <article> <h1>Hi guys, I am having the same issue as a few seem to have before me - the images aren't showing in facebook. I have the meta tag for the og:image placed in but it's just not placing those images in to facebook. How do I go about fixing this? Thanks, James Posted by James</h1> <p>Mon, 22 Nov 2010 16:00:24 +0000</p> Please contact us at our store contact form and we will send you recent extension version. Posted by Support Team </article> <article> <h1>I cannot get the slider to work. I have set the attributes according to the installation instructions. http://apple.bespoketoday.co.uk Posted by Andrew</h1> <p>Mon, 22 Nov 2010 15:59:35 +0000</p> Sorry but we don't see absolute theme installed at provided url. Posted by Support Team </article> <article> <h1>can we easily change the text and link color scheme? I'd be interested in buying a commercial license but would want to change the text color first. thanks Posted by Alex</h1> <p>Mon, 22 Nov 2010 15:57:22 +0000</p> You can change colors in css files. We do recommend to use Firebug extension for Firefox in order to locate classes you need to edit. Posted by Support Team </article> <article> <h1>I just downloaded the easy catalog images extension. I was able to download the .zip file to my pc. Now when I extracted there were 3 folders and one file. Folders: frontend, modules, TM File: package.xml Do I just upload these files to my root directory? Others extensions usually have an apps and skin folder. also does this extension work on Magento ver. 1.4.1.1 .?? Thanks and love your products SAM Posted by Sam De La Cruz</h1> <p>Mon, 22 Nov 2010 15:53:10 +0000</p> Can you tell us where from you got this package? It looks like it's package from Magento connect not our store. You should have app, skin and media folders in right package. Posted by Support Team </article> <article> <h1>Hi i have tried to use the custom tab but does not seem to be showing. i add custom tabs one call directions and the other called featured videos. to be used for youtube clips. the directions are not showing at all and the youtube clips seem to be displaying on all the other tabs the one i created for it is not showing Posted by beauty indulgence</h1> <p>Mon, 22 Nov 2010 15:35:42 +0000</p> Can you send us link to your products page so we can check what is wrong? Posted by Support Team </article> <article> <h1>Hi, I installed the extension via Magento connect., Got facebook application id and configured the extension in admin. I do not see the like button. What am I missing. I also have easy tab installed. Thanks Posted by Kaushik Mazumdar</h1> <p>Mon, 22 Nov 2010 15:33:48 +0000</p> You should install facebook code right into easytabs/catalogproductview.phtml . Posted by Support Team </article> <article> <h1>Thanks a lot for your help. I finally made it work, all categories works well. Excepted for "additional info tab" because it shows the short description attribute. I think I should try to add a custom tab + a new custom attribute to show differents informations. I checked the easytabs.css, made some change & everything is ok. I got one last question, that might be a bug on your last easy tab version. I'm working on the french version of magento. All tabs are correcly translated excepted the "Product's Review" that stay in english and I don't know where or how to change it. Any idea ? Posted by Dr.Malcom</h1> <p>Mon, 22 Nov 2010 15:31:01 +0000</p> We are glad that everything work now as it should. Can you check if you have right French translation at Mage_Review.csv? Posted by Support Team </article> <article> <h1>As I read from the visitor's questions, the extension doesn't have discount possiilities. But I assume that Shopping Cart Pricerules are still possible to apply after installing this extension? Posted by VV</h1> <p>Sun, 21 Nov 2010 15:43:59 +0000</p> Yes, you can defiently use shopping cart rules to apply discounts. Posted by Support Team </article> <article> <h1>Hi, how can we have a banner show up on the only home page in the right column. What page filter should we use (default and cms_page don't work)? Thanks, Joe Posted by Joe</h1> <p>Sun, 21 Nov 2010 07:02:33 +0000</p> You should use cms_index_index page indentifier. Posted by Support Team </article> <article> <h1>My site has multiple languages and multiple currencies. I wonder where they would be placed blocks of language and currency exchange and whether these are specific to the template. Posted by Jordi Pla</h1> <p>Tue, 16 Nov 2010 19:58:56 +0000</p> Currency block will be placed at left column on all catalog pages. Languages switcher is located at header block. Posted by Support Team </article> <article> <h1>Hello! I really like this template but the problem is the image slider is not working,, everything is fine. I copied everything and followed the instruction, but seems like the image slider is not working. Help pls. Thank you. Posted by terri</h1> <p>Sun, 14 Nov 2010 22:07:38 +0000</p> Please provide your store url so we can check what is wrong. Posted by Support Team </article> <article> <h1>Hi, I need more info, how the extension handle configurable products. About 80% our products are configurable products. A example with a configurable product T-Shirt and size (Smal, Medium, Large, X-Large) 1. Configurabel product T-Shirt -> that´s 1 configurable product + 4 simple products for the size 2. Customer buys a T-Shirt in size medium -> he buys the simple product with size medium, which is not visible in catalog and search. 3. Customer buys a second product "Soap" within the same order 4. Now my question: Does the extension display at the product page "Soap" the configurable product "T-Shirt" together with the product "soap" If my question is not clear please feel free to contact me. Thank you for your help. Regards B. Posted by benno</h1> <p>Sun, 14 Nov 2010 22:07:09 +0000</p> Thank you for you interest. This extension will display t-shirt configurable product. But please notice that it could not be added to cart directly from soap product page. Posted by Support Team </article> <article> <h1>Button works great but I too am having an issue with no images being displayed in facebook. For example: http://www.myscoot.com.au/index.php/maddgear-pro-team.html doesn't display images in news feed for that item. The current directory for the image is: http://www.myscoot.com.au/media/catalog/product/cache/1/image/500x500/9df78eab33525d08d6e5fb8d27136e95/m/a/maddgear_team.jpg Do I need to create another directory for this to work and if so will I have to manually store images for my whole product listing? Thanks, Posted by Chris</h1> <p>Sun, 14 Nov 2010 22:00:29 +0000</p> Please contact us and we will send you updated extnesion version. This problem was fixed in recent release. Posted by Support Team </article> <article> <h1>On my product page, I would like to change the color of the tab etc... I tried to search it into the style.css file but I can't find nothing in it. Is there a specific css file to change the apparence of easy tabs ? For my previous question, my magento version is 1.4.1, I didn't made updates, just added some plugins like IG_LightBox, Owebia_Shipping_2, Fontis_Recaptcha, Expeditor_Inet, Banners, FreeCMS. I'm still on my default theme and I can't figure out why only certain tabs are working.. ? Thx Posted by Dr.Malcom</h1> <p>Sun, 14 Nov 2010 21:58:20 +0000</p> You should edit styles at easytabs.css. We do recommend using Firebug extension for Firefox or built in developer toolbar for other browse in order to locate css styles. Please contact us at store contact form and our support team will check what is wrong with easytabs extension. Posted by Support Team </article> <article> <h1>Hi. Thanks for your help. The static block was created and enabled but upon checking it again there was a typo in the identifier. Correcting this resolved the problem! Posted by Shaun Bartlett</h1> <p>Sun, 14 Nov 2010 21:55:59 +0000</p> We are really glad that problem is solved now. Posted by Support Team </article> <article> <h1>Hello. I was just wondering, I there maybe a quick hack, to use tabs inside tabs? Posted by Nejc</h1> <p>Sun, 14 Nov 2010 21:53:38 +0000</p> Sorry but unfortunatly no. Posted by Support Team </article> <article> <h1>Dear Template Master, I have install the extension manualy because I was not sure of the Magento Connect version already compatibal is with 1.4 It look likes the extension works creat but I have 3 questions: - Can I use in the future Magento Connect for installing in Magento 1.4 - Now I've placed most of the files in default/myTheme, but can I use the extension then in all themes or have I to place the files in default/default for use in al themes? - Must I place the file package.xml on my server? Sorry for my bad English, I hope you understand me. Posted by Jochem Jacobs</h1> <p>Sun, 14 Nov 2010 21:53:05 +0000</p> - Yes you can use Magento Connect in recent Magento 1.4 but you can also download recent extension version from our store. - You have to place extension files in default/default in case you want same extension instance for all your stores - You don't need package.xml Posted by Support Team </article> <article> <h1>I have installed your extension from the Magento Connect website. However, it only appears on the Home Page of my site, and i dont want this, i want it on the category pages. Can you tell me what i am doing wrong I have set category pages to be anchors I have not set anything else with them Posted by JImmy</h1> <p>Sun, 14 Nov 2010 21:50:45 +0000</p> Please check extension settings. Probably you have set this block of for anchor categories and categories with child categories. You can also hide categoires block on main page in extension settings. Please set "Show categories listing on homepage" to no. Posted by Support Team </article> <article> <h1>Hello, I need an Iphone theme too, do you offer discount for both ? Else do you make special offer for mall premium theme? Does it works with magento 1.4.1 ? Thank you by advance regards Posted by Nabil</h1> <p>Mon, 08 Nov 2010 17:11:59 +0000</p> Thank you for you interest. Mall premium theme is available in 1.4.1 Magento compatible version. Unfortunately we don't have iphone optimized theme yet. Also we do offer discounts on multiply items orders. Please feel free to contact us if you are interested. Posted by Support Team </article> <article> <h1>Hi, At first this extension worked like a charm, but now the two only tabs that works are product description & product review. Any idea of how it happened ? I tried reinstall, clear cache etc... Thx Posted by Dr.Malcom</h1> <p>Mon, 08 Nov 2010 09:53:53 +0000</p> Sorry have you done any changes or upgraded your magento store? Posted by Support Team </article> <article> <h1>Is this 1.3 or 1.4? Thanks Posted by Mike</h1> <p>Mon, 08 Nov 2010 09:53:11 +0000</p> We have both 1.3 and 1.4 compatible versions. Posted by Support Team </article> <article> <h1>Does this extension work with promotion rules, etc so that we can have bundle discount for certain item combination? Posted by Edidaz</h1> <p>Mon, 08 Nov 2010 08:53:04 +0000</p> Sorry but unfortunately such option was not added yet. Posted by Support Team </article> <article> <h1>Yes, the image path is correct but when you put this url http://quelovendan.com/funda-cassette-para-iphone.html in fb wall, facebook don't load the image. What's the problem? Posted by Sergio</h1> <p>Mon, 08 Nov 2010 08:16:39 +0000</p> Sorry but we have tested recent extension version and were not able to locate this problem. Posted by Support Team </article> <article> <h1>Hi Team, I'd really appreciate your guidance so let me clarify my previous question: In setting custom tabs from admin, there is an area where you input the custom tab by attribute id and value. I don't know the proper syntax for it. Please guide. The configuration screen in question is as follows; Enable custom tab #1 Custom tab #1 attribute id "Show value of product attribute with following identifier"- My question is , do I put in the attribute name here such as Shoe_type, then value for women following that? (i,.e Shoe_type, women)? Does this tab only show up for the product with this attribute and value when met? Thanks for your time. Posted by koyuri</h1> <p>Mon, 08 Nov 2010 08:12:43 +0000</p> You should put attribute code there. So you should put there just shoe_type. Posted by Support Team </article> <article> <h1>Hi I'm sure I'm missing something obvious but I cant get the showcase slider to work either. I have checked the images are there and open by manual navigation to them. I have given full permissions to the js file but still nothing. site is http://custompccentre.co.uk Posted by Shaun Bartlett</h1> <p>Mon, 08 Nov 2010 08:08:33 +0000</p> Sorry but we do not see any slider code there. Have you created showcase static block and set it enabled? Posted by Support Team </article> <article> <h1>Hi Can you show me the syntax for attribute = and value pair. What I would like to implement is a given tab, that shows up only the page that the that attribute value is set to X (ie. WOMEN, for shoe_type). My guess is, ( shoe_type, WOMEN) is this correct? Thanks for your time in advance. Posted by koyuri</h1> <p>Mon, 08 Nov 2010 08:05:11 +0000</p> In case you want to show specific tab only for products with specific attributes set then you should use this attribute only with this attributes set. So in case you want to show shoe_type attribute content for shoes attributes set then you should use it only within this attributes set. Posted by Support Team </article> <article> <h1>Hello, I installed the extension to 1.4.1.1 magento, I can see it in the magento system/comfiguration under TEMPLATES-MASTER Easy Tabs but when I press the link I get a blank page , I change the directory to my template and I really dont know what is the problem. thanks Posted by divas alfa</h1> <p>Fri, 05 Nov 2010 21:20:34 +0000</p> sorted the problem... my fault :))) i changed the directory form default template to my .... long day Posted by divas alfa </article> <article> <h1>Hello i have a problem when i install the future product in xml line <reference name="before_footer"> <block type="featured/featured" name="home.featured" template="catalog/product/featured.phtml"> <action method="setProductsCount"><count>25</count></action> </block> </reference> my site in crash and i cannot make new product to appear in home page and i have in explorer 8 error productinfo.js (getelementsbyselector) i use magento 1.4.1.1 Posted by Tal</h1> <p>Thu, 04 Nov 2010 14:27:47 +0000</p> You should create featured attribute according to installation manual. Posted by Support Team </article> <article> <h1>For example with this URL: http://quelovendan.com/funda-cassette-para-iphone.html If you copy-paste in fb wall you will see "0 of 0 images" Posted by Sergio</h1> <p>Thu, 04 Nov 2010 14:26:31 +0000</p> Image is set in correct way at this page. It's http://quelovendan.com/media/catalog/product/cache/1/small_image/200x200/5e06319eda06f020e43594a9c230972d/b/a/base_6.jpg Posted by Support Team </article> <article> <h1>oh ...... i see - that multiple addresses is supported from the basket page via - standard magento check-out ? is this correct? Posted by jimmy</h1> <p>Thu, 04 Nov 2010 14:24:42 +0000</p> Yes you are right. Posted by Support Team </article> <article> <h1>does fire check-out support shipping to multiple addresses? Posted by jimmy</h1> <p>Thu, 04 Nov 2010 14:24:17 +0000</p> Unfortunately not yet, multiple addresses checkout is based on different interface. Posted by Support Team </article> <article> <h1>I'd like to format the layout of the questions and answers like they are on this page, i.e. with buttons to vote or leave a reply as well as text links to make the question and reply as either helpful or not. Is this possible? Thanks, Badders Posted by Andrew Baddeley</h1> <p>Thu, 04 Nov 2010 07:58:45 +0000</p> Vote buttons are visible only for logged in customers in order to avoid fraud clicks. Posted by Support Team </article> <article> <h1>we are using your extension to dsplay banners via different Website views (with different domainnames). In de main site (www.digitalwarehouse.nl) the click trough url's work fine, in the secondairy site (www.digitalwarehouse.be), your extsension adds the 2 urls together. I have checked the Magento settings for the base url's and they look fine Thanks Posted by nils</h1> <p>Wed, 03 Nov 2010 06:06:06 +0000</p> Please check "Hide url" config settings in admin. If set to yes then it will hids url from banner url. Posted by Support Team </article> <article> <h1>we are using your extension to dsplay banners via different Website views (with different domainnames). In de main site (www.digitalwarehouse.nl) the click trough url's work fine, in the secondairy site (www.digitalwarehouse.be), your extsension adds the 2 urls together. I have checked the Magento settings for the base url's and they look fine Thanks Posted by nils</h1> <p>Wed, 03 Nov 2010 06:05:12 +0000</p> Please contact us at store contact form and we will check what is the problem. Posted by Support Team </article> <article> <h1>Hi - I downloaded your free absolute theme, but I can't unarchive it, error-1 operation not permitted - says the error message. I am running Mac OS Snow Leopard. Posted by Larus Astvaldsson</h1> <p>Wed, 03 Nov 2010 06:04:14 +0000</p> Please try to place order and download again. Most liekly package was broken during download. Posted by Support Team </article> <article> <h1>Can I easily customize the background color and add my own buttons? Posted by Resende</h1> <p>Wed, 03 Nov 2010 06:02:42 +0000</p> Yes sure. You can make changes to ajaxpro phtml templates and edit all settings in css file. Posted by Support Team </article> <article> <h1>Any solution for images in Wall in fb? When i put my product URL I can't see the product url.... I'm using this code: <meta property="og:image" content="<?php echo Mage::helper('catalog/image')->init(Mage::registry('current_product'), 'small_image')->resize(100,100);?>"/> Posted by Sergio</h1> <p>Wed, 03 Nov 2010 06:02:00 +0000</p> That code should work. Can you place link to your products page so we can check what is wrong? Posted by Support Team </article> <article> <h1>The products in the theme all have "add to compare"... can this be taken out when installed and only have "add to cart"? Can the four options under the main picture on the home page be changed? Say have "About Us" as first option with text...and maybe a picture option second and text on the third...and cut out the fourth and fifth options?? Thanks so much Posted by Emily</h1> <p>Wed, 03 Nov 2010 06:00:47 +0000</p> We can remove add to compare links with out any problem. We can also modify tabs on main page. Please contact us after placing order. Posted by Support Team </article> <article> <h1>hi - wondering which 10 color themes do you offer with this template? We are seriously consideringg it for our online store - please let me know - thanks! Posted by Nathan</h1> <p>Wed, 03 Nov 2010 05:59:15 +0000</p> You can see additional theme version right under main theme image on themes products page. Posted by Support Team </article> <article> <h1>Hi- shows you are offering 4 different theme colors for this template - can you tell me which ones you have and if I can view them in those color themes? Posted by Nathan</h1> <p>Wed, 03 Nov 2010 05:58:25 +0000</p> You can see all 4 available colors on theme page. Please check thumbnail images under main theme image. Posted by Support Team </article> <article> <h1>I have install spotlight with magento 1.4.1. It's install successful. But when I goto page config then it show page blank. What I do? Posted by Mr.Nguyen</h1> <p>Wed, 03 Nov 2010 05:57:10 +0000</p> Sorry but this extension was not yet updated to 1.4.1. Please contact us within 1 week and we will send you updated extension version. Posted by Support Team </article> <article> <h1>The theme loaded about us and contact us as categories in the navigation bar. How do I remove them as they are not categories? Thank you. Posted by Peter</h1> <p>Fri, 29 Oct 2010 19:07:16 +0000</p> You can do this at menu static cms block. Posted by Support Team </article> <article> <h1>does this one support 1.4.1.1? Posted by alex</h1> <p>Fri, 29 Oct 2010 13:14:03 +0000</p> Yes, Pure universal theme support Magento 1.4.1.1. Posted by Support Team </article> <article> <h1>On the left sidebar of the home page. Its close subcategories? Or stays open, because my site has many subcategories, and if you do not close will be huge. I need to know this detail because I want to buy this item. Posted by Sergio Manoel Jr</h1> <p>Fri, 29 Oct 2010 09:45:37 +0000</p> Navigation block on home page show 3 level of categories. In case you have big categories tree then additional child categories can be hidden with css. In case you categories list is really huge we do recommend to use our Easynavigation extension in order to limit depth of navigation block. Posted by Support Team </article> <article> <h1>i installed it and it shows under system configuration but once i hit the facebook like button i get error 403 forbidden you do not have permission to ........ etc... thanks in advance, AB Posted by avi ben</h1> <p>Fri, 29 Oct 2010 09:42:51 +0000</p> You should logout from admin and then login in order to refresh access rights. Posted by Support Team </article> <article> <h1>I want to use this design on a German store... Best with an english view. Are there any translated buttons? Or the source file with the text in format like .psd that i can change it? Posted by Its Me (:</h1> <p>Fri, 29 Oct 2010 09:42:15 +0000</p> As far as i remember there is no graphic buttons except banners on this template. Posted by Support Team </article> <article> <h1>how do you make the category/product pages match the homepage theme/color? using f001 as the template and f001_green as the main website skin color. thanks. Posted by Rod W</h1> <p>Fri, 29 Oct 2010 09:41:34 +0000</p> You should not set any theme setting on home page design tab and > system > design settings in case you want to use additional theme color through all site. Posted by Support Team </article> <article> <h1>Does it only work for simple products or also for configurable and bundled products ? If work together with configurable products it is more or less selling bundled configurable products or ? Posted by Jan</h1> <p>Fri, 29 Oct 2010 09:40:04 +0000</p> It works both with simple and configurable products. But please notice that products with options will not be able to added to cart from product page. Posted by Support Team </article> <article> <h1>I have get my facebook api and configured the extension but i don't see the button inside the product. I have seen also your demo and there is'nt facebook like button. I not have exception or error. Posted by giuseppe</h1> <p>Fri, 29 Oct 2010 09:39:01 +0000</p> Have you created facebook api and used it on the restricted domain? Posted by Support Team </article> <article> <h1>Hello, I like the extension but my theme is with right sidebar and I don't see the active subcategory there. Also, my main category is books and subcategories are genres, is it possible to skip books category in the right navigation. Plamen Dimov Posted by Plamen Dimov</h1> <p>Fri, 29 Oct 2010 09:37:55 +0000</p> Please contact us at our store contact form and our developers will help to solve this problems. Posted by Support Team </article> <article> <h1>How can i get the following xml code to display product questions within a tab? <block type="productquestions/questions" name="productquestions" > <block type="productquestions/sorter" name="productquestions_sorter" /> <block type="page/html_pager" name="productquestions_pager" /> <block type="productquestions/form" name="productquestions_form" /> </block> Posted by mike</h1> <p>Fri, 29 Oct 2010 09:36:58 +0000</p> Sorry but it's impossible unfortunately in such way. You can add only custom tab based on 1 block. We do recommend to create new block that will output both this 3 blocks. Posted by Support Team </article> <article> <h1>Can we use it on different server and multi domains? How much it cost? Posted by Terems</h1> <p>Tue, 26 Oct 2010 11:25:17 +0000</p> Unfortunately redistribution and multi-server licenses are not available yet. Right now we are discussing such option for our products. Posted by Support Team </article> <article> <h1>hello, there is no text to write on the front entry page. how will this be seo friendly or indexed? Posted by Bernhard</h1> <p>Tue, 26 Oct 2010 11:24:12 +0000</p> Thank you for you question. Text can be easily added to home page if needed. Posted by Support Team </article> <article> <h1>I was wondering if you can modify this Universal theme like this website: http://www.oliveandmyrtle.com/ How much would it cost plus installation? Thanks Danny Posted by Danny</h1> <p>Tue, 26 Oct 2010 05:38:33 +0000</p> Danny, please contact us so we can discuss changes that should be done. We do need to agree complete list of changes before we will be able to set final price. Posted by Support Team </article> <article> <h1>Can I add checkout Attributes? Posted by carmen mirabella</h1> <p>Tue, 26 Oct 2010 05:35:37 +0000</p> Sorry but unfortunatly Firecheckout doesn't support additionall order fields. Posted by Support Team </article> <article> <h1>Does Easy banner use the WYSIWYG editor ? Can i use widgets in a banner ? Do i get discount when i buy 3 or more products ? Posted by Jan</h1> <p>Tue, 26 Oct 2010 05:35:01 +0000</p> Recent easybanners version supports WISIWYG editor. Unfortunatly you can't use widgets in banners blocks. Please feel free to contact us so we can offer you discount. Posted by Support Team </article> <article> <h1>Hi there, Can we install this extensions for multi domains? Thank you Teremu Posted by Terems</h1> <p>Tue, 26 Oct 2010 05:32:50 +0000</p> Yes, you can install it on several domains hosted on same server. Posted by Support Team </article> <article> <h1>Is the position of the zoom always next at the right or left or can it be part of the image (inline zoom) thanx Posted by Jan</h1> <p>Sun, 24 Oct 2010 18:36:04 +0000</p> Yes you can also use inline zoom mode. So enlarged part of image will be shown withing current image. Posted by Support Team </article> <article> <h1>Can i use the WYSIWYG editor when answering questions or can i add html in the answer ? Thanx in advance for your quick reply Jan Posted by Jan</h1> <p>Fri, 22 Oct 2010 17:49:56 +0000</p> Jan, yes it's possible to use WYSIWYG in admin interface in recent extension version. Posted by Support Team </article> <article> <h1>Hi, Does this extension work over multiple stores with indiviual themes? Posted by Paul</h1> <p>Fri, 22 Oct 2010 17:49:18 +0000</p> You can configure this extension in admin on store view level. So you should not have any problem working with this extension with multiply stores. Posted by Support Team </article> <article> <h1>Can I use "relative" Magento URL's (like a href="{{store url="onlinefotoservice.html"}}">Online Foto Service</a> for the URL to make sure banners work under different domainnames (we have different domainnames for different countries) Posted by nils</h1> <p>Fri, 22 Oct 2010 17:48:18 +0000</p> Thank you for you interest. This option isn't available in recent extension version. But we will be glad to add this feature on your request. Please contact us if you are interested. Posted by Support Team </article> <article> <h1>I tried to install via Magento connect and it faults. Then I have downloaded the tar from your website, but I don't know how to install it. Where have I to unpack the tar folders and files? Regards, Miguel Posted by Miguel Gonzalez</h1> <p>Fri, 22 Oct 2010 17:43:47 +0000</p> Yes, you should unzip extension files from "extension source v.1.x.x" folder directly into your magento folder. Posted by Support Team </article> <article> <h1>IS EASY SPOTLIGHT COMPATIBLE WITH 1.4, MAGENTO CONNECT SAYS NOT YET.. AND YOUR SITE SUGGESTS ITS IS. PLS ADVISE.. CAN I INSTALL THIS MAGENTO CONNECT?? OR DOWNLOAD FROM YOUR SITE - OR IS THIS NOT READY FOR 1.4? THANKS Posted by jIM WOLF</h1> <p>Fri, 22 Oct 2010 17:42:35 +0000</p> Sorry but it isn't updated yet to Magento 1.4. Posted by Support Team </article> <article> <h1>Yes the configuration is ok. I'm thinking maybe it is because of my multistore installation. Anyway, I've just duplicated the folders and named it differently to have like a second theme, no biggie ^^ Thanks for your help ! Posted by Anya</h1> <p>Fri, 22 Oct 2010 17:41:25 +0000</p> You are welcome. Thank you for using our product. Posted by Support Team </article> <article> <h1>1. Does this have an "auto" feature? meaning, if no items were selected, does it add Items automatically (according to category/attribute/name etc.) 2. What are the page loading impact that it has, page load before enabling and after enabling the plugin. Thanks Posted by sharon</h1> <p>Thu, 21 Oct 2010 14:47:58 +0000</p> 1. Sold together doesn't not have random auto fill feature. You can index all your orders and add product manually. 2. Extension is based on separate index tables so performance impact is minimal. Posted by Support Team </article> <article> <h1>Hi, thank you for the wonderful theme. However I can't get it to display via the system/configuration/design panel. I always have to set it via the system/design menu, because the css doesn't display. Therefore I can't change the color, too bad :/ I'm on the 1.4.1 version, and I've filled 'Templates', 'Translations' , 'Skins' and 'Layout' input fields with "default/f002" (f002 only, makes an error message appear : "An error occurred while saving this configuration: package with this name does not exist and cannot be set." Any idea ? Thanks Posted by anya</h1> <p>Thu, 21 Oct 2010 14:34:58 +0000</p> We have not faced such problem unfortunately. Probably you have some problem with database. Can you edit any other config settings? Posted by Support Team </article> <article> <h1>Does this extension works well with your ProZoom extension? Posted by Edgar</h1> <p>Wed, 20 Oct 2010 17:27:32 +0000</p> Yes, it works without any problem. But please notice that Prolabels code should be installed into prozom media.phtml template. Posted by Support Team </article> <article> <h1>does it turns off the Related Products block like Frequently Bought Together of aheadWorks ? i dont want that, is it possible ? Posted by sedo</h1> <p>Wed, 20 Oct 2010 17:26:50 +0000</p> It doesn't affect related products block or any other block. Posted by Support Team </article> <article> <h1>Can this template support italian language pack? thanks ina advance Posted by Massimo</h1> <p>Wed, 20 Oct 2010 13:53:40 +0000</p> Yes sure. Thank you for you interest. Posted by Support Team </article> <article> <h1>Can the software be configured to display different banners depending on the customer's location (based on location of their IP address) ? Posted by Robert</h1> <p>Tue, 19 Oct 2010 10:12:13 +0000</p> Unfortunately we have not added geolocation filters yet to this extension. Posted by Support Team </article> <article> <h1>Hello, The theme is perfect in Firefox, Chome, Opera, but a total mess in Internet Explorer! How can i fix that? Thanx. Posted by XQlusive-Joy</h1> <p>Tue, 19 Oct 2010 10:11:38 +0000</p> Sorry but most likely it was not installed properly. It was test in IE6, IE7 and IE8. Posted by Support Team </article> <article> <h1>If i purchase this template will I be able to control the img source from the magento backend. Also can I make each slide a link to a different part of the website? If should can this link location also be changed from the back end? Posted by Mark Walford</h1> <p>Tue, 19 Oct 2010 10:10:32 +0000</p> All template images are set either in theme css files for template files. You can control only source path of slide images through admin interface. Also slide link can be set through admin interface. And yes you can use links to different parts of websites. Posted by Support Team </article> <article> <h1>I have a customizing question. I would like to display the related products right under my custom CMS tab, in the same tab. Not like its done by default, as the related products are in a sepatare tab. I have done some tweaking, none seems to work. Any suggestions? Thanks Posted by nene</h1> <p>Tue, 19 Oct 2010 10:08:45 +0000</p> Sorry but you should create custom template that will have both your cms content and related products block. You can do it right our of the box with this extension. Posted by Support Team </article> <article> <h1>image not showing when I create comment on facebook link...many friend n costumer asking where's is your picture ?.... yapp....because photos speak a thousand words.. Posted by mazoerkam</h1> <p>Sat, 16 Oct 2010 12:59:31 +0000</p> to view post image to the wall.. change template/fcbooklkb/head.phtml then edit the value default <meta property="og:image" content="<?php echo Mage::getBaseUrl('media') . ltrim($product->getImage(), '/');?>"/> to <meta property="og:image" content="<?php echo Mage::helper('catalog/image')->init(Mage::registry('current_product'), 'small_image')->resize(100,100);?>"/> Posted by Support Team </article> <article> <h1>How flexible are your templates? Can I change the background colour? Below the body is 3 pictures of items with links, can I change to 5 pictures with links? thanks Posted by Jackie</h1> <p>Sat, 16 Oct 2010 12:56:35 +0000</p> Our templates are easy to edit and quite flexible. We will be glad to help you in case you will have any problem also. Please notice that 3 products images bellow slider are graphic images. You can easily place 5 images there. You should just use smaller images there. Posted by Support Team </article> <article> <h1>I'd like to use the theme within 2 differernt store views for 2 languages, but the standard dropdown box for toggeling between languages is hidden by "your shopping card is empty". So you can't choose your language. workaround: reducing the intial website claim (upper left corner) to only a few words solves this. I would be better to have a more "floating" design. Thanks Fritze. Posted by Fritze</h1> <p>Sat, 16 Oct 2010 12:53:22 +0000</p> Thank you for your suggestions. Posted by Support Team </article> <article> <h1>Hi, I'm wondering if I'm able to use custom atributs for this search module. I don't need description to be displayed but I need a custom atribuut to be displayed. Is that possible? Posted by JR</h1> <p>Fri, 15 Oct 2010 09:08:14 +0000</p> That is possible but will require some modification applied after extension installation. Posted by Support Team </article> <article> <h1>Is this compatible with Enterprise version? Posted by Rich</h1> <p>Fri, 15 Oct 2010 08:35:41 +0000</p> We have not tested this theme with Magento Enterprise edition. Posted by Support Team </article> <article> <h1>Works great, but the like button needs long time to load. The big problem is, it loads before my zoomable product image. That's not good at all, customers don't see a nice image for a few seconds when loading the page. Is there any possibility to change to code so the image loads before the like button? Posted by Stef</h1> <p>Fri, 15 Oct 2010 08:09:25 +0000</p> Sorry but there is no way to apply such changes to Facebook like it button. Probably you can try using lightbox extension so your products image will be smaller and loads faster. Posted by Support Team </article> <article> <h1>I Just look the extention . I will contact you if my customer need it . Posted by tom zhong</h1> <p>Fri, 15 Oct 2010 08:07:12 +0000</p> Thank you for your interest. Feel free to contact us in case you have any problem or question. Posted by Support Team </article> <article> <h1>Hey guys, I installed the extension but get the following error in the Administration Section (Customer > AskIt) once I try to open an entry: Fatal error: Class 'Varien_Data_Form_Element_Link' not found in /Users/christian/Developer/EclipseWorkspace/src/lib/Varien/Data/Form/Abstract.php on line 129 I'm running Magento 1.3.2.4. Any clue on this problem? Thanks, Christian Posted by Christian</h1> <p>Wed, 13 Oct 2010 16:56:49 +0000</p> You are using recent extension version that was created for Magento 1.4. Please contact us and we will send you extension modified to run under magento 1.3.2.4. Posted by Support Team </article> <article> <h1>How can I change from one color to another color if I buy this theme set? Posted by Laura</h1> <p>Wed, 13 Oct 2010 15:38:27 +0000</p> You simply should set for example "a052_pink" as your default theme at design settings. Posted by Support Team </article> <article> <h1>Does Fire Checkout work with coupon codes? Can affiliate codes be passed through to the system? Posted by Quincy</h1> <p>Wed, 13 Oct 2010 15:29:13 +0000</p> Firecheckout is based on default magento checkout page. That is why coupon code is missing on checkout page. Can you tell us more about affiliate system you use? Posted by Support Team </article> <article> <h1>Thanks a lot for this wonderful theme. Although I am a newbie of Magento I could manage this well! My question is: how to translate? I'd like to translate the links at the top... About Us, Contact us and testimonials, as well as at the top of the pages (eg About Magento Store). If you could help me I'd be very nice :} Posted by Marina</h1> <p>Tue, 12 Oct 2010 08:06:11 +0000</p> Are you going to use several languages on your store or just one different from English? Posted by Support Team </article> <article> <h1>Hello - Your template is very nice and thank you. I was wondering how to make the attributes show on the left hand column when you click on a category? Thank you. Posted by Aaron</h1> <p>Tue, 12 Oct 2010 08:05:12 +0000</p> Sorry are you referring to layered navigation block? Posted by Support Team </article> <article> <h1>seems the flash element on the homepage loads very slowly, just wonder if it is possible to replace it with something like image slide instead? meanwhile, would appreciate it if you can advise me which theme has the fastest loading speed and best seo? thanks in advance! Posted by peter</h1> <p>Mon, 11 Oct 2010 09:08:25 +0000</p> Hello, load speed mostly depends on slider image size. Universal Glare theme also include built-in Easyslide extension and you can use default javascript slider. In case you are interested in fastest loading then you can consider using either Clean Easystart or Pure Universal. Posted by Support Team </article> <article> <h1>Hi, is it possible to move the right block "Recently Viewed Products" into the left column and enlarge the width of the product content till to the right side? Posted by Peter</h1> <p>Sun, 10 Oct 2010 16:43:46 +0000</p> Yes it's possible to do. But unfortunatly we can't post complete solution here. Please contact us at our store contact form. Posted by Support Team </article> <article> <h1>Never mind. I was putting products in default category. When i added a sub category it showed up in the menu. User error. :) Posted by Paul</h1> <p>Sat, 09 Oct 2010 06:35:16 +0000</p> Thanks for sharing solution. It will help many store owners! Posted by Support Team </article> <article> <h1>Regarding Magento ProZoom Extension: I am interested in buying the extension but I need to know if is it possible to disable the full screen view of the enlarged image when you click it? What are the changes required? Best regards Pedro Ferreira Posted by Pedro Ferreira</h1> <p>Sat, 09 Oct 2010 06:32:08 +0000</p> Thank you for you interest. Recent extension version has "Show full image on click" option. So you can easily disable full screen image. Posted by Support Team </article> <article> <h1>I would like to use this template to display iphone apps with download link from itunes appstore. Can i add the link to every item and disable cart function? Posted by Tim</h1> <p>Tue, 05 Oct 2010 12:42:41 +0000</p> Template should be modified in order to work in such way. Please contact us at our store contact form if you are interested. Posted by Support Team </article> <article> <h1>do you have any sample javascript to change the tabs from a link...example on top of product page click on reviews then the review tab would open...thanks Posted by JeanPaul</h1> <p>Tue, 05 Oct 2010 12:41:33 +0000</p> Unfortunately we do not have such ready javascript code. Posted by Support Team </article> <article> <h1>Will this extension work with the enterprise edition of Magento? Posted by Jon</h1> <p>Tue, 05 Oct 2010 12:40:49 +0000</p> Sorry but we have not tested it with enterprise version. But from our clients experience it should be working without any problem. Posted by Support Team </article> <article> <h1>Hello! How can I make a flash swf upload in easy banners? I tried to upload a .swf but the system said it was a disallowed file type. Thanks! Posted by Paula</h1> <p>Tue, 05 Oct 2010 12:39:58 +0000</p> Sorry only images can be used as banners. You can put your flash banner code into content field and use html mode. Posted by Support Team </article> <article> <h1>Can the home page be 3 columns? Is it possible to have the footer be 3 or 4 columns of links similar to the Absolute theme? Also, I noticed there is no checkout button on the side column mini-cart, would that be something you can implement? Posted by mike</h1> <p>Mon, 04 Oct 2010 07:56:04 +0000</p> Home page can be modified to 3 column and modify additional footer links block to looks the same as absolute theme footer. We can also add checkout cart button to shopping cart box as part of free changes package. Posted by Support Team </article> <article> <h1>Followed the install instructions and uploaded with filezilla. Went to System/Configuration and clicked on Facebook Like Button and got “Access Denied” Is this a permissions issue? What should they be? Posted by John Lange</h1> <p>Sat, 02 Oct 2010 06:52:50 +0000</p> You should simply log out from admin and login again in order to refresh access rights. Please notice that this extension will work just for Magento 1.4+. Posted by Support Team </article> <article> <h1>I have a client who is running 1.3.3.0 (for some reason). Will this work with that? Posted by Matt</h1> <p>Sat, 02 Oct 2010 06:50:19 +0000</p> We have not tested it yet but extension version for 1.4 should work without any problem. Posted by Support Team </article> <article> <h1>Does it work for Magento 1.4.1.1 ? Posted by TL</h1> <p>Thu, 30 Sep 2010 10:59:41 +0000</p> Yes, it's compatible with 1.4.1.1. Posted by Support Team </article> <article> <h1>Hello again! I didn´t receive it in my email. Could you please send it to me again? The email is f.arruda@techs.com.br. Thanks a lot! Posted by Flavio</h1> <p>Wed, 29 Sep 2010 12:43:25 +0000</p> We just sent it again to you. Please check your spam box in case you have not got it. Posted by Support Team </article> <article> <h1>does it work on 1.4.1.1 ? Posted by Lior</h1> <p>Wed, 29 Sep 2010 07:06:31 +0000</p> Yes sure, this extension is compatible with Magento 1.4.1.1. Posted by Support Team </article> <article> <h1>Hello! I already sent to you an email through the contact form and didn´t receive an answer. Could you please send the extension to my email? Thanks! Posted by Flavio</h1> <p>Tue, 28 Sep 2010 13:35:07 +0000</p> Updated version of extension was just sent. Posted by Support Team </article> <article> <h1>Do you ever have any specials on your templates? Posted by Alex</h1> <p>Tue, 28 Sep 2010 13:32:48 +0000</p> Alex, we do offer personal discounts for multiply items orders. Please feel free to contact us in case you are interested in several our products. Posted by Support Team </article> <article> <h1>Hi. Showcase is not working, I is not listed at CMS- Static Blocks, what should I do? Also would like to show the store catalog in all pages. What should I do to fix it? www.diecastore.com/store Thanks. Posted by Samuel</h1> <p>Mon, 27 Sep 2010 17:59:14 +0000</p> Sorry but have you created showcase static block according to installation instructions? Please also check http://blog.templates-master.com/free-magento-classic-theme/#comment-354 for instruction how to show left navigation box on all pages. Posted by Support Team </article> <article> <h1>Hi! Is this for 1.4.1.1 version please? Posted by Amikka</h1> <p>Mon, 27 Sep 2010 17:52:07 +0000</p> Yes sure Amikka. This extension is compatible with recent Magento 1.4.1 release. Posted by Support Team </article> <article> <h1>Hello, Exist it a possibility of adding an image next to the titles : Billing Address, Shipping Method, etc... Best regards Posted by Allande</h1> <p>Mon, 27 Sep 2010 15:02:42 +0000</p> Yes you can easily add images to titles. You can ether place them with css or edit checkout page template directly. Posted by Support Team </article> <article> <h1>Hello! As my employee Paula Toledo said earlier, we bought this extension and we´re using it normally. The only problem we are finding is with the role permissions. If we create a new permission level, we only have the options to assing the links Templates Master and Easy banner to que permission level. The other pages (manage banners and manage placeholders) don´t appear for us to check. As you said in your earlier answer to her, we wait your contact with the updated version. My email is the same which made the purshase. Thanks! Posted by Flavio</h1> <p>Mon, 27 Sep 2010 13:52:19 +0000</p> Flavio, this problem was already solved in recent extension version. Please contact us and we will send you updated version. Posted by Support Team </article> <article> <h1>Hello, is it possible to have a process orders directly into our shopping cart? As an example www.golfprovsechny.cz? Thank you Posted by Kamil</h1> <p>Mon, 27 Sep 2010 13:48:35 +0000</p> Unfortunately it isn't possible right out of the box. It will require extension modification. Posted by Support Team </article> <article> <h1>hi, Is it possible to have a more complete demo to test (more choice delivery), enable term and condition. How display it ? popup ? an access admin to test ? Your extension works it with "sweet toorh loyalty program" ? (http://www.getsweettooth.com/wiki/index.php/One_Step_Checkout_Incompatibility) Discount code display in fire checkout ? Best regards Posted by Allande</h1> <p>Mon, 27 Sep 2010 13:43:43 +0000</p> Thank you for you suggestion. We will improve extension demo soon. Terms and condition block can be shown either in popup window and default Magento mode. Unfortunately we have not tested this extension with Sweet Toorh Loyalty Program. Posted by Support Team </article> <article> <h1>Hi, great theme! a) are there any issues regarding translation when using your theme? b) is the widget on the main page configurable? Are there alternatives? Our products will not really fit the "new, bestsellers, special offer" classification. Posted by Jan</h1> <p>Mon, 27 Sep 2010 13:40:42 +0000</p> Thank you for you interest. You should not have any issues with template localization. Usably it's enough to translate static blocks content and additional locale file from template package. Widgets on main pare are easy to configure. You can put other products there and we can help you with modifying this tabs if you are interested. Posted by Support Team </article> <article> <h1>Hi, I have one question about the way to enlarge the pictures, just wonder if there is any alternative to the "double click"? Seems double click isn't the popular way, thanks! Posted by Peter</h1> <p>Sat, 25 Sep 2010 07:01:37 +0000</p> It's default Magento image zoom module. In case you are interested in different image zoom behavour you can consider using either Easylightbox extension or our Prozoom extension. Posted by Support Team </article> <article> <h1>Hi, We bought your Easy Banners extension a while ago and love it. We are trying to setup just a banner without a click through URL. Is that possible? Thanks, Joe Posted by Joe</h1> <p>Sat, 25 Sep 2010 06:58:54 +0000</p> Joe, thank you for nice feedback! I think you can try put your banners as html code to content field of banner settings and set banner mode to HTML. Posted by Support Team </article> <article> <h1>Hello! My company brought this extension and we´re using it normally. The only problem I´m finding is with the role permissions. If I create a new permission level, I only have the options to assing the links Templates Master and Easy banner to que permission level. The other pages (manage banners and manage placeholders) don´t appear for me to check. I await a solution. Thanks a lot! Paula Toledo Posted by Paula</h1> <p>Thu, 23 Sep 2010 09:27:45 +0000</p> Please contact us and we will send you updated extension version. Posted by Support Team </article> <article> <h1>Can you please tell me the location of favicon for this template? Posted by Shawn Blackburn</h1> <p>Thu, 23 Sep 2010 08:56:47 +0000</p> It should be placed at skin/frontened/default/a050/favicon.ico Posted by Support Team </article> <article> <h1>Does this extension support multiple stores/languages? Posted by Anders</h1> <p>Thu, 23 Sep 2010 08:53:15 +0000</p> Yes, Ajaxpro supports multiple stores & languages. Posted by Support Team </article> <article> <h1>Does this template allow me to use - Thai language on the pages as a default language (may be without other language option) - for the Shopping cart system, Can i change default currency to be Thai Baht (THB) - for the shipping rate can we assign options as a flat rate such as XX THB for normal shipping, YY ฺBaht for express shipping, also can we offer Free Shipping for any order that reach the minimum price we wanted such as 500 baht - another point for shopping cart system can we give the special discount from the normal price or something like Coupon code for the period we want to do the promotion. Best, Nawa Posted by Nawa</h1> <p>Thu, 23 Sep 2010 07:46:03 +0000</p> Hello Nava, Thank you for you interest. All our themes supports default Magento features. You can use this theme with Thai language and Thai Baht (THB) currency. Also you can configure multi-rate flat rate shipping with additional extensions. Coupons is default Magento feature that you can use to offer discounts. Posted by Support Team </article> <article> <h1>Installed this theme, but slider graphics do not show up. http://www.astardistributing.com/shop/ Posted by Chad</h1> <p>Wed, 22 Sep 2010 13:29:31 +0000</p> Please check slider images. As far as we can see they are missing -shop/skin/frontend/default/f002/images/slider1.jpg Posted by Support Team </article> <article> <h1>Hello, I'm ready to buy this extension. It's just what bothers me is that the search result seems to be extremely slow in the demo. If the actual extension is that slow, I don't think I'll need it anymore. However, I did notice that the demo store itself is super slow. So is that due to the slow server? Posted by Vinci</h1> <p>Tue, 21 Sep 2010 07:09:24 +0000</p> Yep, I just installed it and it works pretty fast. I love it. One quick question, it will replace my old "go" button with a blue "search" button. I was using theme "modern". So how to change the button back? Posted by Vinci </article> <article> <h1>Hello, I'm ready to buy this extension. It's just what bothers me is that the search result seems to be extremely slow in the demo. If the actual extension is that slow, I don't think I'll need it anymore. However, I did notice that the demo store itself is super slow. So is that due to the slow server? Posted by Vinci</h1> <p>Tue, 21 Sep 2010 05:56:05 +0000</p> Hello Vinci, our demo servers are overloaded right now so that makes ajaxsearch slow. Posted by Support Team </article> <article> <h1>Can I use this with Magento Professional? Posted by Fredrik</h1> <p>Tue, 21 Sep 2010 05:36:07 +0000</p> Thank you for you interest. We havn't tested this template with Magento Professional yet. But you can try using Mall theme at your store and in case you will have compatability problems you can request refund. Posted by Support Team </article> <article> <h1>I have this working ok with my shop , the problem I'm having though runs when I try to enable the message window when adding to cart. The loading animation just keeps on going and I never get the message and the item is never added to the cart. any idea why this may be happening? Posted by Duane</h1> <p>Mon, 20 Sep 2010 11:24:49 +0000</p> Duane, please contact us via contacts form and our developers will check what is wrong with Ajaxpro at your store. Posted by Support Team </article> <article> <h1>Which version of Magento is this template build for? Posted by Bjarne</h1> <p>Sat, 18 Sep 2010 20:51:42 +0000</p> Thank you for your interest. We do have this template for Magento 1.3 and 1.4. There are small differences in this version. Lighbox extension and products tabs extension are preinstalled in 1.3 version and should be installed from Magento coonnect in 1.4 version. Posted by Support Team </article> <article> <h1>Hello, this extension works for configurable products also? (urgent) Posted by Bogdan</h1> <p>Wed, 15 Sep 2010 18:29:07 +0000</p> Yes, recent extension version supports configurable products. Posted by Support Team </article> <article> <h1>Hi, Shall we get the HTML version(not Magento template) when I purchase this theme? Posted by Vidhya Haridas</h1> <p>Wed, 15 Sep 2010 13:34:22 +0000</p> Sorry but unfortunately our themes doesn't include html version of design. Posted by Support Team </article> <article> <h1>Is this extension compatible with Magento 1.4.1.1? Thanks Posted by Guilio Del Fava</h1> <p>Wed, 15 Sep 2010 13:30:46 +0000</p> Yes, Easytabs is 1.4.1 compatible. Posted by Support Team </article> <article> <h1>I just installed the theme. I have everything working, except the top navigation bar. I'm missing the bar that has about us, contact us, etc...The search 'bubble' is there but the rest of the navigation bar is missing. URL = http://www.bradfordsupplies.com/ Magento version 1.4.1.1 By the way, I think I followed the instructions to install everything...I did add the menu static block. Thanks in advance for your help. Posted by Brad Arnold</h1> <p>Wed, 15 Sep 2010 13:35:54 +0000</p> You should add at least one child category to your default root category. That is the reason why your navigation bar is hidden. Posted by Support Team </article> <article> <h1>Does Fire Checkout supports Ajax Cart Pro or any other Ajax cart extension? Posted by Chris</h1> <p>Wed, 15 Sep 2010 09:38:43 +0000</p> Sorry but you can't perform any action on shopping cart content on Magento checkout page. That is why there is no need for Ajax Cart Pro. Posted by Support Team </article> <article> <h1>How do I know that an upgrade was released? Posted by Chris</h1> <p>Wed, 15 Sep 2010 09:37:08 +0000</p> We do usually send upgrade notice in our monthly newsletter. Posted by Support Team </article> <article> <h1>If I have gift messages enabled will this extension show the gift message widget? Posted by Raymond </h1> <p>Tue, 14 Sep 2010 07:53:10 +0000</p> Thanks for your interest. Firecheckout supports default magento gift messages. Posted by Support Team </article> <article> <h1>Hi, are you planning to add "order comment" field to the checkout? I think that this is a must have. kind regards Jakub Posted by Jakub Milata</h1> <p>Tue, 14 Sep 2010 07:50:17 +0000</p> Jakub, we just added order comments featire to recent extension version. Posted by Support Team </article> <article> <h1>Hello, looks good. I have a store with different currency (Bulgarian Lev). This extension automatically computes the difference between the price and special price .. will it be applicable in my case ? Will it show for example "Save 4.39 лв." Posted by Plamen Dimov</h1> <p>Tue, 14 Sep 2010 07:49:17 +0000</p> Hello Plamen Dimov, yes this extension will show value in your currency. In case you will have any problem then we will be glad to help you. Posted by Support Team </article> <article> <h1>Hi, Does this template support multiple language? If yes, where the language box will be located on the page? Thanks Harry Posted by Harry</h1> <p>Tue, 14 Sep 2010 07:45:03 +0000</p> Hello Hary, thank you for you interest. This templates support multiply languages stores of course. You will have language box in header. We do recommend using our Easyflafs extension in order to use flags icons instead of dropbox. Posted by Support Team </article> <article> <h1>Can you provide any example ? I know, that a lot of people seeking for this.....Best regards Posted by Karmin</h1> <p>Mon, 13 Sep 2010 07:53:10 +0000</p> Sorry but we do not have ready solution for such problem. But we can tell you how it should be done. First of all you should use link to tabs id like http://yourstore.com/greatproduct.html#product_tabs_review_tabbed. Then you should add javascript code that will check tab id on document load event and set this tab active. Posted by Support Team </article> <article> <h1>after adding the absolute theme to another web the classic theme will not longer pay the top slider images. I get the first image and nothing else. What can I do to fix this Posted by James Hiland</h1> <p>Mon, 13 Sep 2010 07:34:17 +0000</p> Can you post your store url so we can check what is wrong. Both this themes should not have any effect among themselves. Posted by Support Team </article> <article> <h1>Hi, are you planning to add "order comment" field to the checkout? I think that this is a must have. kind regards Jakub Posted by Jakub Milata</h1> <p>Mon, 13 Sep 2010 07:29:18 +0000</p> Hello Jakub, thank you for you interest and great idea. Our developers already working on this feature. Posted by Support Team </article> <article> <h1>i mean.... i want open a tab with reviews by clicking a html link, like "Add Your Review" Posted by Karmin</h1> <p>Thu, 09 Sep 2010 17:35:36 +0000</p> You should do this with javascript. Unfortunatly it's impossible to do with just link. Posted by Support Team </article> <article> <h1>I am also interested in more colours. I can see you are over your est. date for these. Can you tell me how long it will be before they are available? Thanks. Posted by Jodi</h1> <p>Thu, 09 Sep 2010 17:33:02 +0000</p> Jodi, thank you for interest. This colors are already available we are just doing final test. You can place your order right away and we will send you complete 10 colors theme set. Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Thu, 09 Sep 2010 17:31:48 +0000</p> Rolo, then you should put all files into right folders. I think it's better for you do download it from store so all files will be already put into right folders. Posted by Support Team </article> <article> <h1>Is this Open Source? I would like to remove the add to cart functionality to prevent conflicts with another module. Posted by Jeff</h1> <p>Thu, 09 Sep 2010 12:18:25 +0000</p> Is this Open Source? I would like to remove the add to cart functionality to prevent conflicts with another module. Thank you for you interest. This script is completely open source. You can edit it in any way you need. Posted by Support Team </article> <article> <h1>Hello, how do I select the appropriate tab to open in phtml? Posted by Karmin</h1> <p>Thu, 09 Sep 2010 07:07:41 +0000</p> Sorry what do you mean by "select the appropriate tab to open in phtml"? Posted by Support Team </article> <article> <h1>Hi, I am interested by this template http://templates-master.com/magento-templates/corporate-star-magento-template.html, is that for magento version 1.4.x? Thanks Luc Posted by luc</h1> <p>Thu, 09 Sep 2010 05:12:22 +0000</p> Hello Luc, yes we do have 1.4.x version of this template. Posted by Support Team </article> <article> <h1>This figure is included all the colors? Or do I have to choose just one color? I have two domains, possso use in two or license is for only one? Grateful. Sergio - Brazil - SP Posted by Sergio Manoel Jr</h1> <p>Mon, 06 Sep 2010 20:00:46 +0000</p> Sergion, template package include all 10 colors and you can easily use different colors for different domains. Right know we are offering single server license so you can use same theme on multiply domains in case they are hosted on same server. Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Mon, 06 Sep 2010 19:52:40 +0000</p> Via Magento Connect I have "Access Denied"...I have the .tgz ...and would have to do it manually? and the database? Thanks. Posted by rolo Dean </article> <article> <h1>Would like to know if your template has all features that is required for an online book store like ISBN field, author field, category field etc. i could not find isbn field Posted by Ajith</h1> <p>Mon, 06 Sep 2010 12:49:57 +0000</p> Yes sure, You will have all this features with Magento and current template. Such fields as ISBN, author, category and other required fields should be additionally configured before adding products. We will be glad to help you in case you will face any problems with it. Posted by Support Team </article> <article> <h1>I am just curious why don't you use Fire Checkout on your own website? Posted by Chris</h1> <p>Mon, 06 Sep 2010 07:12:00 +0000</p> We don't use Fire Checkout at our store just because it was released after site update was finished. We are planing to install this extension in nearest feature. Posted by Support Team </article> <article> <h1>Hi, Is it possible to translate the message displayed by this extension to the customers and how? Thank you Julien Posted by julien</h1> <p>Sun, 05 Sep 2010 15:06:41 +0000</p> Hello Julien, You can translate default Ajaxpro message at configuration settings. Events messages translations are based on modules locales such as catalog.csv and checkout.csv. Please let us know if you have any problem with localisation. We will be glad to help you. Posted by Support Team </article> <article> <h1>Hi there,this looks very useful to me but could you tell me if there are only four predefined texts ie low stock, new etc or is it possible to create your own text ie preferred brand, or value brand etc. Kind regards Jason Posted by Jason Hunter</h1> <p>Sun, 05 Sep 2010 15:03:44 +0000</p> Hello Jason, thank you for interest and idea. Can you provide as an example or detailed explanation so we can discuss it with developers. We are really interested in improving the usability of our products Posted by Support Team </article> <article> <h1>Can this template also accept ordres without customers having to register? Is there a discout option? If yes, how flexible is it (with code, with %, amount of ordres etc.) Multi-language? Multi-currency? Interface to CRM, Accounting, Stock? Posted by Marcel</h1> <p>Sun, 05 Sep 2010 15:00:18 +0000</p> Marcel, Thank you for you interest. This template is specially designed for Magento Community Edition. Current theme is responsible for store frontened overal look only. You will have all Magento features provided right out of the box. So you will have guest checkout, discounts coupons, multi-language, multi-currency, stock suport. CRM interface and accounting options unfortunatly isn't included in default magento installation. Posted by Support Team </article> <article> <h1>Hello, can we use this magento theme at our store with multiply languages? We are running Magento 1.4.0.1. Posted by Alex</h1> <p>Sat, 04 Sep 2010 15:24:38 +0000</p> Yes sure you can use this template on store with multiply languages installed. We will be glad to help you in case you will face problems with theme translations. Posted by Support Team </article> <article> <h1>Hi, I really love this extension. I would like to create a Send a friend tab. The creation of the tap was no problem, but the form post issn't correct. Do you know a solution for this? Best regards, Otto Smittenaar Posted by Otto Smittenaar</h1> <p>Sat, 04 Sep 2010 13:53:16 +0000</p> Hello Otto Smittenaar, can you send us link to your store so we can check what is wrong with send to friend form? Most likely you have this form inside add to cart form. Posted by Support Team </article> <article> <h1>How to add vertical category (left/right coloum) at homepage? Posted by Hendy</h1> <p>Sat, 04 Sep 2010 13:50:58 +0000</p> You can use next code in order to add sidebox navigation on left column. <reference name="left"> <block type="catalog/navigation" before="-" name="catalog.sidebar" template="catalog/navigation/sidebar.phtml"/> </reference> Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Sat, 04 Sep 2010 13:49:40 +0000</p> You can download zip package from our store or either install this extension from Magento Connect. In case you are using .tgz from Magento Connect then you should manually upload all files to right directories. We recommend using package from our store. Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Fri, 03 Sep 2010 22:41:46 +0000</p> Ok, I have the .tgz...and now? how do I install it?. Thanks. Posted by rolo Dean </article> <article> <h1>Hi, I was wondering if this extension is compatible with magento 1.4.1.1? Also I would need to know, if it's compatible with the MagentoMechanics "Configurable Products Grid View" extension? kind regards. Posted by Nima</h1> <p>Fri, 03 Sep 2010 16:53:36 +0000</p> Hello Nima, yes sure this extension is compatible with 1.4.1. Also we are going to add configurable and bundle products support in next version. Unfortunately we were not able to test AjaxPro with Configurable Products Grid View extension. Posted by Support Team </article> <article> <h1>Hello, can you explain how to make it work on classic theme? It works well on default theme, but can't make it work on classic theme. Or some installation instruction? Thanks in advance. Posted by Karol</h1> <p>Fri, 03 Sep 2010 14:49:36 +0000</p> It should be working right out of the box. What problem do you have? Posted by Support Team </article> <article> <h1>where is the license. do you have a multi domain license? we are a web design company and are looking to use a one page checkout module for all our clients. Posted by tony</h1> <p>Fri, 03 Sep 2010 11:08:22 +0000</p> Thank you for you interest. Right now we don't have multidomain license but we are open to discussion. Please contact us so we can discuss terms of such license. Posted by Support Team </article> <article> <h1>Does this extension work with magento 1.4.1.1 anymore? After installation, in configuration page, template master, when I click easy tab, I see a white page and nothing else. would you help me please?! Posted by henri</h1> <p>Fri, 03 Sep 2010 03:38:41 +0000</p> This extension was upgraded to 1.4. You should set cache off and log out from admin and login again in order to access configuration settings. Posted by Support Team </article> <article> <h1>Works fine in 1.4?. Posted by rolo Dean</h1> <p>Fri, 03 Sep 2010 03:37:02 +0000</p> Yes, this extension was already upgraded for 1.4. Please let us know if you will have any problem. Posted by Support Team </article> <article> <h1>How can I change the Number Box's under the slider to display text instead of a Number of the slide? Where do I find the image file of the box around the number [1] [2] ect.. Posted by Eddie</h1> <p>Thu, 02 Sep 2010 08:30:57 +0000</p> You should check home page code for next html code <div class="slidercontrol"> <a href="#section1" title="Slide 1" class="">1</a> <a href="#section2" title="Slide 2" class="">2</a> <a href="#section3" title="Slide 3" class="">3</a> <a href="#section4" title="Slide 4" class="">4</a> <a href="#section5" title="Slide 5" class="">5</a> </div> Posted by Support Team </article> <article> <h1>I installed the theme, but I have a serius problem in the product pages. When I open the page relative to a product, the only informations relative to the product that i see are: title, price, tag box. I don't see all other informations, like description, additional attributes, etc... I see that if I change "custom design" in product form (backend), additional informations are shown. So I think it is a template problem (configuration?) Thanks for your support. Francesco Posted by Francesco</h1> <p>Thu, 02 Sep 2010 08:29:35 +0000</p> Hello Francesco, please provide your products page url so we can check what is wrong. Also pleas let us know what is your current Magento verison. Posted by Support Team </article> <article> <h1>how do i include 3 new boxes in the right side bar, with same visual of cart box? One of them is for a clock; and you see it in URL www.lojadeartesanato.com.br. the 2 others is for a simple text based menu for 2 atributes, and i need help for crreate them Tanks for now, and sorry my bad english. Posted by Edgar Spinelli</h1> <p>Wed, 01 Sep 2010 03:17:53 +0000</p> Edgar you should use same html structure <div class="block block-compare"> <div class="block-title"> <span>Box title</span> </div> <div class="block-content"> <p class="empty">Box content</p> </div> </div> Posted by Support Team </article> <article> <h1>Hi, I would like to buy this " Digital Star Premium Magento Theme " I just check the "demo " link for the skin. Home page download speed is little bit slow. I have a High speed Cable internet connection here. So, my question is Is it possible to see any improvements in this templates download speed. Do you have another similar designs with better download speeds and improved SEO capabilities. Thanks Posted by Udara</h1> <p>Tue, 31 Aug 2010 17:14:56 +0000</p> Thank you for you interest. Right now we have high user load and all themes installed on same demo server. That makes this templates load slow. Posted by Support Team </article> <article> <h1>When I install "Magento Easy Tabs" this extesion "Facebook Like Button" is not showing any more, is it ok? Posted by Carlos</h1> <p>Mon, 30 Aug 2010 08:01:15 +0000</p> Easytabs extension use custom products template. You should add your facebook code into easytabs/catalogproductview.phtml Posted by Support Team </article> <article> <h1>I saw the installation instructions but are there instructions available on how to configure the template. For instance how do I ge featured products to show, the top bar with the difernt pages and change the scrolling images. Posted by jesus rodriguez</h1> <p>Mon, 30 Aug 2010 08:00:19 +0000</p> You should set products as featired in admin in order to show them at featured slider. In order to do this you should install featured attribute and add it to your attribute set. You will be able then to set products attribute featured to yes value for any your product. Top bar should be working right after theme installation. You just should have at least one child category. In order to edit slide images you should either edit home page code or upload your images over defaul images using any ftp manager. Posted by Support Team </article> <article> <h1>I notice when you view the online demo the categories and product pages are formatted for 3 columns, but there's nothing in the right hand third column. Is this correct? Posted by Andrew Baddeley</h1> <p>Fri, 27 Aug 2010 09:23:34 +0000</p> Hello Andrew, Yes categories and product pages are based on 3 columns layout. Right column should include shopping cart, compare, poll and recently viewed products block. In case there is no products in cart or compare this blocks will be hidden. Posted by Support Team </article> <article> <h1>Hey there! I'd like to know, if the template comes with exclusive rights for the customer or is it sold several times? Is there any support? How long? Is it customizable without using html to German language? Please excuse me, I'm not a Computer- Specialist, but a Wine- Specialist. ;) Kind regards from Germany! Frank Posted by Frank</h1> <p>Fri, 27 Aug 2010 09:16:43 +0000</p> Hello Frank, Thank you for you interest. Unfortunately we do not send our themes with exclusive rights. We do provide free themes installation and basic changes package for you customers. Also we are always glad to help our customers. You can translate our theme without editing html. In case you will have any problem with translation then we will be glad to help you. Posted by Support Team </article> <article> <h1>Will this extension work with the Magento Absolute theme? Posted by Jez</h1> <p>Wed, 25 Aug 2010 02:51:57 +0000</p> Yes sure, you can use it with Absolute theme without any problem. Posted by Support Team </article> <article> <h1>Thanks very much! This already helped me solving the problem :) I just had to refresh the index. Works like a charm now :) Posted by Nathanael Koch</h1> <p>Tue, 24 Aug 2010 15:30:01 +0000</p> You are welcome! Feel free to contact us in case you will have any other problem or question. Posted by Support Team </article> <article> <h1>Hello I can't get the Highlight extension to work... New or featured products are not shown on the front page. I have added the attribute "featured", I've set a Product as new and featured... nothing happens. Can someone help me about this? Posted by Nathanael Koch</h1> <p>Tue, 24 Aug 2010 13:55:52 +0000</p> Yes sure we can help you. You can contact us at our contact form with your store admin access info and our support will check what is wrong. But you can also try refresh index and check if product set in stock. Posted by Support Team </article> <article> <h1>Hello, you upgraded this extension to 1.3 already? Please let us know we are ready to order. Posted by Oskar</h1> <p>Mon, 23 Aug 2010 07:42:04 +0000</p> Yes, it was already upgraded. Thank you for you interest. Posted by Support Team </article> <article> <h1>Helo, i installed the a056 theme, but strange: if i change to number of items to be shown in de productpage, i stil shows 8 products in grid mode. Even i set Products per Page on Grid Default Value to 12 (and Products per Page on Grid Allowed Values = 8,12,16,20). Can you help? Regards, douwe Posted by douwe</h1> <p>Mon, 23 Aug 2010 07:37:24 +0000</p> Hello Douwe, catalog listing settings are set in catalog.xml. You have to edit next code in order to edit this settigns. <action method="setDefaultListPerPage"><limit>4</limit></action> <action method="setDefaultGridPerPage"><limit>8</limit></action> <action method="addPagerLimit"><mode>list</mode><limit>2</limit></action> <action method="addPagerLimit"><mode>list</mode><limit>4</limit></action> <action method="addPagerLimit"><mode>list</mode><limit>6</limit></action> <action method="addPagerLimit"><mode>list</mode><limit>8</limit></action> <action method="addPagerLimit" translate="label"><mode>list</mode><limit>all</limit><label>All</label></action> <action method="addPagerLimit"><mode>grid</mode><limit>4</limit></action> <action method="addPagerLimit"><mode>grid</mode><limit>8</limit></action> <action method="addPagerLimit"><mode>grid</mode><limit>16</limit></action> <action method="addPagerLimit"><mode>grid</mode><limit>all</limit><label>All</label></action> Posted by Support Team </article> <article> <h1> I wanted to check with you whether you the extension can do a popup of the products that are part of a Bundle product, as in: http://demo.magentocommerce.com/computer.html. In fact, I would like to disable to popup on all products except on the products that are part of a bundle. Is this possible with your extension? If not, how much would you charge me for the modification?Thanks and best regards, -- Boris Posted by Boris</h1> <p>Mon, 23 Aug 2010 07:08:27 +0000</p> Hello Boris, do you want to use Quick View feature on products page? Posted by Support Team </article> <article> <h1>Dear Support Team, I had check the Magento Absolute Template that there is don't have the multi-language selection and currency rate function. How to get and install in this template if I need it? Thanks and appreciate if you can reply my question. Posted by Michael Beh</h1> <p>Mon, 23 Aug 2010 07:07:26 +0000</p> Hello Michael, Absolute theme already have this features. You should just enable additional currencies and storeviews to see this features. Posted by Support Team </article> <article> <h1>Yes, I would be interested. So if it works with 1.3.2.4, I will go for it. Posted by Christian</h1> <p>Thu, 19 Aug 2010 12:54:27 +0000</p> Christian, our developers just finished their work on downgrading Askit to work with Magento 1.3.2.4. Please let us know if you have any other problem. Posted by Support Team </article> <article> <h1>We use magento 1.3.2.3 and we are interested in purchase this extension. is compatible? Posted by jose</h1> <p>Thu, 19 Aug 2010 07:34:56 +0000</p> Thank you for you interest. We got several requests on using Askit with Magento 1.3.2.4. So right now our developers are working on making this extension compatible with 1.3. We are planning to finish our work till the end of the week. Posted by Support Team </article> <article> <h1>Thank you for answering my question, I contacted you through contact page, I hope you got the email, because any page I press in your website it goes back to home page, and I am not sure if you received it, Would you confirm if you have it. And sorry I put this message here, but there is no another way to contact! Thank you & Regards. Posted by khatere</h1> <p>Thu, 19 Aug 2010 05:12:35 +0000</p> Yes we did got your email and sent you requested extension. Posted by Support Team </article> <article> <h1>Can I run this in Magent 1.4? Posted by Artiom Kalina</h1> <p>Wed, 18 Aug 2010 22:29:19 +0000</p> Hello Artiom, yes Mall theme is compatible with Magento 1.4. Posted by Support Team </article> <article> <h1>Hey there. Is this extension compatible with 1.3.2.4? Or is it just 1.4.x? Thanks, Christian Posted by Christian</h1> <p>Wed, 18 Aug 2010 18:24:12 +0000</p> Hello Christian, our customers tested Askit on 1.3.2.4 and it's worked with small modification. So i think we can work on 1.3.2.4 version if you are interested in using this extension. Posted by Support Team </article> <article> <h1>Can we use it at our 1.3.2 store? Posted by David Lee</h1> <p>Wed, 18 Aug 2010 15:34:59 +0000</p> Sorry but right now we have only version for Magento 1.4. In case you are interested we can make 1.3 version. Posted by Support Team </article> <article> <h1>Thank you for great extension. Can it be used for multilingual site? Posted by Tracy</h1> <p>Wed, 18 Aug 2010 15:16:13 +0000</p> Yes sure. You can use it without any problem with several languages. You will be able to set different messages in config for each storeview. Posted by Support Team </article> <article> <h1>Does this extension work with magento 1.3 anymore? After installation, in configuration page, template master, when I click easy tab, I see a white page and nothing else. would you help me please?! Posted by khatere</h1> <p>Wed, 18 Aug 2010 15:03:24 +0000</p> Please contact us and we will send you previous version of extension compatible with 1.3.2. Posted by Support Team </article> <article> <h1>I am using this product on magento 1.4.1.0 and is there any problem if I upgrade magento to 1.4.1.1 Posted by Haris Ahmed</h1> <p>Wed, 18 Aug 2010 05:23:25 +0000</p> Hello Haris, You should not have any problem with such upgrade. Posted by Support Team </article> <article> <h1>Is this compatible with 1.4.1.1?? I installed via Magento Connect but when adding code from zip pack i get databade error. Posted by Kalle</h1> <p>Mon, 16 Aug 2010 04:28:21 +0000</p> Yes this theme is 1.4.1 compatible. Please contact us with more details so we can help you with your problem. Posted by Support Team </article> <article> <h1>Why does it take so long fore the pages to upload? Posted by John Webert</h1> <p>Mon, 16 Aug 2010 04:27:32 +0000</p> Our demo server have a lot of visitors and that is the reason why it loads a bit slow. Posted by Support Team </article> <article> <h1>Does this template allow unlimited categories / subcategories? ... we have a total of approx 150 categories/sub categories in our webstore. can we easily add other features like "add email to newsletter/mailing list? Can this template be easily modified, colors, etc.? Thanks Posted by Gary Irvine</h1> <p>Sun, 15 Aug 2010 09:54:39 +0000</p> Hello Gary, Current template can work with such such categories tree with out any problem. We just don't recommend to have a lot of root level categories to make whole header navigation block fit one line. We would also recommend to use Easynavigation extension with such big categories tree in order to reduce number of categories shown on one page. Other features can be added to template in same way as to default template. Colors and test styles are quite easy to modify with basic css skills. We do recommend using Firebug extension for Firefox to locate styles and classes to edit. Thanks Posted by Support Team </article> <article> <h1>Hello, Does this extension support magento 1.4+ versions? Posted by Alex</h1> <p>Sun, 15 Aug 2010 09:43:12 +0000</p> Yes, this extensions works with Magento 1.4+. Posted by Support Team </article> <article> <h1>Hello, Does this extension support magento version 1.4+ ? Posted by Alex</h1> <p>Sun, 15 Aug 2010 09:43:07 +0000</p> Yes, this extensions works with Magento 1.4+. Posted by Support Team </article> <article> <h1>Hello my friend, I won to buy yours yemplate only if the price will be 50$if you can do this price pleace write to me. Best regards Tomas Posted by Tomas</h1> <p>Sat, 14 Aug 2010 04:34:36 +0000</p> Sorry Tomas but we can't offer such discount at our themes. Posted by Support Team </article> <article> <h1>Is the Prozoom require to have the default template? or can it work with a modified template? Posted by shauli</h1> <p>Fri, 13 Aug 2010 18:50:08 +0000</p> It can work with almost any modified template. Please notice that installation is very easy. Prozoom installation doesn't require any theme modification. Posted by Support Team </article> <article> <h1>Hello, I bought from you the a056 Templates Order No. 100009718. With these templates can not run the Ajaxpro 1.1. In the footer bar does not update the cart (infobar_floater) Posted by Paolo Gozzoli</h1> <p>Fri, 13 Aug 2010 08:31:16 +0000</p> Please contact us and we will update AjaxPro to update shopping cart at floating toolbar. Posted by Support Team </article> <article> <h1>Great theme! Are you going to publish more colors of this theme? Posted by Ronald</h1> <p>Thu, 12 Aug 2010 12:19:55 +0000</p> Thank you for nice question. We are going to publish additional 9 colors next week. This colors also will be available for all customers who already ordered this theme. Posted by Support Team </article> <article> <h1>We are running our store under Magento 1.3.2 and not planning to upgrade right now. Can we use this theme? Posted by Jessica P.</h1> <p>Thu, 12 Aug 2010 12:17:41 +0000</p> Yes, this theme is available both in Magento 1.3 and 1.4 version. Posted by Support Team </article> </main></body></html>