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Magento products questions - Ask It 2.0

Ask a question (29)

Professional Magento products questions extension

Looking for a way to bring your customer communicatation to a new level? Or do you want to add user generated content to your products pages? Then AskIt is what you are looking for! Check new professional approach to handle customer questions at Magento powered stores.

Customer ususaly ask same question again and again. Transform this frustrating task to your store's advantage with Askit. Instead of answering questions again and again you can create you own products knowledge base. AskIt will save countless hours spent on customer support answering same questions. Already answered products questions and answer will help to increase chance of converting your visitors to customers.

Engaging your customers into conversation will increase your understanding of your customers concerns.

Live Demo

Check AskIt products question extension demo:

AskIt will help you:

  • Create user generated content and improve your products page SEO
  • Improve your customers communication
  • Allow customers to answer any question and participate in your store community
  • Create customer generated content related to your products
  • Involve them into your store interaction
  • Better understand your customers
  • Keep your customers in touch with RSS and notification emails

Installation instructions and manuals:

Ask It installation instructions

Ask It user manual

Availability: In Stock

$89.00

Additional info

Magento Compatibility Magento CE 1.4, Magento CE 1.5, Magento CE 1.6, Magento CE 1.7, Magento CE 1.8, Magento CE 1.9, Magento EE 1.12, Magento EE 1.13, Magento EE 1.14

More Views

Create user generated content and improve your products page SEO ranking

  • Allow your customers to create user generated content related to your products, categories and CMS pages
  • Allow customers to answer any question and participate in your store community
  • Improve communication with your customers and better understand your customers

Decrease number of support request

  • Show your visitors most popular products questions
  • Display recently discussion block at any place of your store
  • Allow your visitors to help other people by answering their questions
  • Keep your customers in touch with RSS and notification emails
  • Stop questions spam with Akismet integration

Askit is most powerful Magento products questions extension

  • Allow to create discussion for products, CMS pages and even categories pages
  • Supports RSS feed for products questions
  • Create personal customer and admin email notification
  • Support Akismet anti-spam service
  • Allow unlimited discussion of each question
  • Support private questions for registered customers and allow other customers to answer questions and clarify them
  1. Excellent! by Stefano on 1/10/14

    Works fine and support is always fantastic!

    This extension is wonderful also for SEO because generate a lots of good content for pages products.

    We have installed this plug in from a few of month and we already have more that 400 question!
  2. Great extension, great service. by guang on 10/22/13

    Had conflicts with highslide JS, however they solved for us.
    Great extensions at bargain price, and very professional service. Recommended!!
  3. Amazing service by Amir on 9/18/12

    Amazing service, I had a free template since earlier and bought six modules recently. Template Master Team installed all of them for me. They answered all my questions almost promptly. I even do not know in which country they are located but they were available on line by e-mail almost at any time. I let Template Master team install the module on my production site without being anxious. I have some free third party modules already, there is always a risk that the third party modules may come in conflict with each other. When you purchase module from Template Master they install it for you. You don’t have to worry about the conflicts. The six modules made my site very professional. I’m very happy with the service and the products and will buy some more soon. Five stars.
    Amir
    Solarlab.se
  4. great integration in the template! by Daniela on 2/20/12

    The extension works perfectly!, great integration and easy to use.

    The support is fantastic. They help me a lot for integration in a tab of my custom template.

    I was buyed helpmate extension too.. but for this I will write other review.

    Sorry for my bad english. Both extensions working perfectly in www.dankek.com
  5. fantastic piece of work by ipcam-shop.nl on 12/31/10

    This tool is one of the must haves in your Mangento shop.
    I have it running for a week and I see a lot of questions comming in via this channel. The nice thing is that it decreases the amount of email questions in the longer term and second it looks really proffesional. This last word is also applicable for the support you get from Templates Master. These guys have an amazing knowledge and patient to get things working for the customers. I strongly recommend this company.
  6. It discreased questions by email with 39 % (a must have extension) by JK Company on 10/27/10

    This is the best product question extension there is.

    It uses a slider for the questions and answers.
    WYSIWYG editor for answers

    Both gives the magento website a rich look and feel.

    Very nice priced
    and last but not least wonderful and fast support

    Keep on going with your extensions

    It discreased questions by email with 39 % (a must have extension) and i used this time for optimizing my banners (easy banners)


  7. Satisfied with products and service by Michael on 10/20/10

    We're very pleased with both Askit extension and the support from Templates Master team.
  8. Excellent product and fast support by Eddie on 8/30/10

    Great new addition for our store. We got several questions from our customers same day extension was installed. Also we got fast and professional help on updating extension design. Thanks for great product!

View all reviews for Magento products questions - Ask It 2.0.

Looking for a way to bring your customer communicatation to a new level? Or do you want to add user generated content to your products pages? Then AskIt is what you are looking for! Check new professional approach to handle customer questions at Magento powered stores.

Customer ususaly ask same question again and again. Transform this frustrating task to your store's advantage with Askit. Instead of answering questions again and again you can create you own products knowledge base. AskIt will save countless hours spent on customer support answering same questions. Already answered products questions and answer will help to increase chance of converting your visitors to customers.

Engaging your customers into conversation will increase your understanding of your customers concerns.

Live Demo

Check AskIt products question extension demo:

AskIt will help you:

  • Create user generated content and improve your products page SEO
  • Improve your customers communication
  • Allow customers to answer any question and participate in your store community
  • Create customer generated content related to your products
  • Involve them into your store interaction
  • Better understand your customers
  • Keep your customers in touch with RSS and notification emails

Magento AskIt extension:

  • Support Akismet antispam service!
  • Support private questions for registered customers
  • Allow other customers to answer questions and clarify them.
  • Display customers questions on products page.
  • Allow unlimited discussion of each quesiton.
  • Supports RSS.
  • Create personal customer and admdin email notification.
  • A must-have extension for every ecommerce website.
  • Multi-store and multi-language support.
  • Easy 1 minute installation.
  • Don't affect Magento core files.

Magento AskIt extension also

  • 100% Open source
  • Easy to install and use
  • 15 day money back guaranteed
  • 3 months of free support since purchase date
  • 1 year of free upgrades
  • Created according to magento programming guidlines
  • Our fanatic support will do everything you need to solve your problems.

Products Questions:

Posted by Customer on Wednesday, July 9, 2014

Question:

How to unistall AskIt Extension?

Answers:

  • Posted by Peter D. on Wednesday, July 9, 2014
    They are using same core extension.
  • Posted by Customer on Wednesday, July 9, 2014
    I use EasyCatalogImages, are these extensions use the same files repeatedly??
  • Posted by Peter D. on Wednesday, July 9, 2014
    You should simply remove askit code from products page template and then remove Askit files.
Posted by Jeremy Zhang on Wednesday, June 18, 2014

Question:

I have pursed the extension askit and askme. But I can not make it works on my website. a:5:{i:0;s:101:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento.askit_item' doesn't exist";i:1;s:6233:"#0 ..... So,what is problem? could you make it more user friendly?

Answers:

  • Posted by Peter D. on Wednesday, June 18, 2014
    It looks like extension installation was interupted and not all tables where created. Please contact our support at http://templates-master.com/contacts so we can help you with that problem.
Posted by Pfeiffer on Friday, February 14, 2014

Question:

How can I add it to CMS pages? Preferably by XML Layout change for a single page.

Answers:

  • Posted by Jeremy Zhang on Friday, February 14, 2014
    I have pursed the extension askit and askme. But I can not make it works on my website. a:5:{i:0;s:101:"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'magento.askit_item' doesn't exist";i:1;s:6233:"#0 ..... So,what is problem? could you make it more user friendly?
  • Posted by Peter D. on Friday, February 14, 2014
    The best way is to use Askit widgets. In case it doesn't fit your need then you can use code from askit.xml. Please let us know if you need exact code that should be used.
Posted by Chris on Friday, August 9, 2013

Question:

I really cannot see from your screenshots an option for guests to *ANSWER* questions. Sure, there is an option to ask questions, but I don't see any option for them to *ANSWER* questions without being logged in. Can you please confirm or show me a screenshot? Thanks.

2 people had same question.

Answers:

  • Posted by Test on Friday, August 9, 2013
    test
  • Posted by Dfghjklæ on Friday, August 9, 2013
    l
    1 people found this answer helpfull.
  • Posted by Peter D. on Friday, August 9, 2013
    Developer just reported that they created small patch that allow Ask It to do that.
    1 people found this answer helpfull.
  • Posted by Peter D. on Friday, August 9, 2013
    Sorry for misunderstood. You are right you can allow guests to post questions but it's not possible in current release to allow them to post comments on existing questions.

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Ask It 2.1

1st September 2014
Features
  • tm_email module was integrated
  • gulp build integration was added
  • Five locales where added Features
  • Pager was added for all questions page
  • Ask it block was added (extends discus) for other packages compatibility

Improvements & Bugs
  • Table prefix tm_ was added
  • Email type added to form fields
  • Index action meta title was added
  • Fixed problem with Askit js error when it's disabled
  • Page identify sort order was fixed
  • mb_convert_case bug was fixed
  • Mail template logo bug was fixed
  • Last answer status was added an grid question
  • Notice errors was fixed
  • Repository location was corrected
  • Home page problem was fixed
  • tm namespace dir was added
  • allowedGuestAnswer config option was added
  • 'Recoverable Error' was fixed
  • Localization was improved
  • ACL resources place was updated
  • Admin email notification now depended on store
  • Admin save action was fixed; email notification was upgraded
  • getItem method on askit helper was added
  • initControllerRouters logic was fixed
  • Helpmate conflict was fixed


Ask It 2.0

19th June 2013
  • Allow to place discussion block on cms and categories pages
  • Added page with all products discussion at your store
  • Added products question search on all products page
  • Widget for recent discussion was added
  • Added folded or unfolded default states for products discussion
  • Added notifications for additional responses by other visitors.