How often cron job is launched and what is optimal period for correct work of Helpmate?
How often cron job is launched and what is optimal period for correct work of Helpmate?
To make Helpmate working correctly we advise you to use the following recommendations:
tm_helpmate_mail - */5 * * * * - Every 5 minutes
tm_helpmate_auto_close - 0 0 * * * - Daily at midnight
This settings can be set at app\code\local\TM\Helpmate\etc\config.xml